Amazing service from Mushfieka who assisted me today, only 1 day after sending through documents for a payment break. She was extremely helpful with all questions I had. She also explained what need... Mehr ansehen
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Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
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Das sagen Bewerter
Debt busters is currently very efficient in helping me when I received short time at work. Mushfieka Jacobs made me feel very comfortable when I explained my problem to her. Always a pleasure talking... Mehr ansehen
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The best decision to choose debtbusters because today my husband has lost his job and what peace of mind I'd receive just with the payment break alone. Also when I'd received the news that he has lost... Mehr ansehen
Unternehmen hat geantwortet
Had i knew i will be under stress and have to chase them for response , i would have not applied for debt review. . I would have made other means to settle my debts. I have anxiety and stress now. I w... Mehr ansehen
Unternehmen hat geantwortet
Unternehmensdetails
Vom Unternehmen geschrieben
DebtBusters is South Africa's most awarded debt solutions provider, having guided over a million South Africans onto their debt-free path. We offer debt management solutions, personalised plans and unwavering support to help you regain financial control.
Kontaktinformationen
4th floor Mutual Park, Jan Smuts Drive Pinelands , 7405, Cape Town, Südafrika
- 0869990606
- info@debtbusters.co.za
- www.debtbusters.co.za
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275 Bewertungen
Bittet Kunden um Bewertungen
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Hat 100 % seiner negativen Bewertungen beantwortet
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Antwort von DebtBusters
Dear Client,
Thank you for your wonderful feedback! We are delighted to hear that you were very happy with the service provided and that our consultant was able to assist you. Your satisfaction is our priority, and we strive to deliver exceptional service to all our clients.
We appreciate your support and look forward to serving you again in the future.
Warm regards,
DebtBusters Team
This is the worse experience I have had…
This is the worse experience I have had in my entire life.
They have given me poor service and not very helpful at all. I would never recommend this company to any person.
There is no level of communication , they will ignore your calls and emails all the time. Things have financial gotten worse for me instead of better.
They have told me the matter has been escalated and I am still waiting for the debt counsellor to be in communication with me.
This process has been extremely frustrating not be made aware of the next processes and steps.
25. Juni 2026
Bewertung ohne vorherige Einladung
Antwort von DebtBusters
Dear Raziah,
Thank you for taking the time to share your experience with us. We genuinely regret to hear that your time with DebtBusters has not met your expectations.
Kindly note our escalation channel is theceosoffice@debtbusters .co .za.
Best regards,
DebtBusters.
Payment break application
Easy , straight forward. The consultant explained everything
13. Juli 2026
Bewertung ohne vorherige Einladung
Antwort von DebtBusters
Dear Stan,
Thank you for taking the time to share your positive experience with us. We are thrilled to hear that you found our process easy and straightforward, and that our consultant effectively explained everything to you. Your satisfaction is our utmost priority, and we appreciate your kind words.
Warm regards,
The DebtBusters Team
I have had a very positive experience…
I have had a very positive experience with DebtBusters. The consultants have always been professional, understanding, and willing to assist whenever I needed help. They take the time to explain the process clearly and provide guidance during difficult financial situations.
I recently contacted them regarding financial hardship after my home was damaged in a fire, and they treated me with compassion and advised me on the documentation required to apply for a payment break. Their support and excellent customer service have given me peace of mind during a very challenging time.
I appreciate their professionalism, prompt communication, and commitment to helping their clients regain financial stability. I would highly recommend DebtBusters to anyone looking for reliable and supportive debt review services.
13. Juli 2026
Bewertung ohne vorherige Einladung
Antwort von DebtBusters
Dear Nazley,
Thank you for taking the time to share your positive experience with DebtBusters. We are thrilled to hear that our consultants were able to provide you with the professionalism and compassion you needed during such a challenging time. Your appreciation for our support and guidance motivates us to continue delivering excellent service to all our clients.
We are grateful for your recommendation and wish you ongoing success in regaining your financial stability.
Warm regards,
The DebtBusters Team
Great urgency
10. Juli 2026
Antwort von DebtBusters
Dear Yaseen,
Thank you for your exceptional feedback! We are delighted to hear that you experienced great urgency in our services. At DebtBusters, we strive to provide timely and dedicated assistance to all our clients. Your satisfaction is our priority, and we appreciate your support.
Should you need anything further, please do not hesitate to reach out.
Warm regards,
The DebtBusters Team
Very great,fast feedback from them
10. Juli 2026
Antwort von DebtBusters
Dear Heiren,
Thank you for your wonderful feedback! We are thrilled to hear that you received great and prompt service from our team at DebtBusters. Your satisfaction is our top priority, and it’s encouraging to know that we met your expectations.
We look forward to assisting you in the future and hope to continue providing outstanding service.
Warm regards,
The DebtBusters Team
I appreciate the level of service…
I appreciate the level of service received from Musfieka Jacobs especially since my situation was very sensitive. Thanks again 😀
8. Juli 2026
Bewertung ohne vorherige Einladung
Antwort von DebtBusters
Dear Mike,
Thank you for taking the time to share your positive experience with Musfieka Jacobs. We are delighted to hear that you felt supported and received exceptional service during a sensitive time. Our team strives to provide compassionate assistance, and your feedback is greatly appreciated.
We look forward to serving you in the future.
Warm regards,
DebtBusters
Mushfieka was extremely helpful and friendly
Mushfieka was extremely helpful and professional.
I was called quickly and assistance was given within a day or too. It was an absolute pleasure dealing with her.
8. Juli 2026
Bewertung ohne vorherige Einladung
Antwort von DebtBusters
Dear Sonja,
Thank you for your wonderful feedback regarding your experience with Mushfieka. We are thrilled to hear that she provided you with prompt and professional assistance. Your satisfaction is our top priority, and we appreciate you taking the time to share your positive experience with us.
We look forward to assisting you again in the future!
Warm regards,
The DebtBusters Team
Thank you so much for your…
Thank you so much for your understanding when I applied for a payment vacation (break). That mean a lot to me, I truly appreciate 100%
2. Juli 2026
Antwort von DebtBusters
Dear Jabulile,
Thank you for taking the time to share your positive experience with us. We are delighted to hear that our understanding during your application for a payment vacation has made a significant difference for you. Your appreciation means a lot to our team, and we are committed to supporting you in your financial journey.
If you need further assistance, please do not hesitate to reach out.
Warm regards,
The DebtBusters Team
Respond quickly to email
Respond quickly to email. Thank you
7. Juli 2026
Bewertung ohne vorherige Einladung
Antwort von DebtBusters
Dear Inge,
Thank you for taking the time to leave us a review. We are pleased to hear that you found our response time to your emails satisfactory. At DebtBusters, we strive to provide prompt and efficient service to all our clients, and your feedback is encouraging.
Should you have any further questions or need assistance, please do not hesitate to contact us.
Warm regards,
The DebtBusters Team
Service is great
Service is great, consultants are very patient and very helpful. Thanks
2. Juli 2026
Antwort von DebtBusters
Dear Lerato,
Thank you for taking the time to leave us such a wonderful review. We are thrilled to hear that you had a positive experience with our consultants and that their patience and helpfulness made a difference in your journey.
Your feedback is greatly appreciated, and we look forward to continuing to assist you in the future.
Warm regards,
The DebtBusters Team
Antwort von DebtBusters
Dear Phindile,
Thank you for taking the time to share your positive feedback regarding our prompt email responses. We strive to provide efficient communication to all our clients, and it is gratifying to hear that you have had a good experience with us. Your support encourages us to maintain our commitment to excellent service.
Warm regards,
The DebtBusters Team
Thank you Luyolo Otola for assisting me…
Thank you Luyolo Otola for assisting me with a positive Outcome on my request, From the first call i made to the final communication with DebtBusters Team You are the best with your service, Thank you
8. Juli 2026
Antwort von DebtBusters
Dear Getrude,
Thank you for taking the time to share your wonderful feedback regarding your experience with Luyolo Otola and our team at DebtBusters. We are delighted to hear that you found our service to be positive and supportive throughout your journey. Your kind words motivate us to continue providing exceptional service to all our clients.
Thank you once again for your appreciation.
Best regards,
The DebtBusters Team
My experience with DebtBusters has been horribly …
My experience with DebtBusters has been disappointing. At the beginning , communication was excellent. Calls were answered promptly, consultants were readily available, and I felt like a valued client. Unfortunately, that level of service changed significantly once I became part of the programme.
Since joining, it has been difficult to get timely assistance or meaningful responses when I need help. Simple queries often take much longer than expected to resolve, and it can feel as though client support becomes a lower priority after the agreement has been signed.
Debt review is a long-term financial commitment, and clients rely on ongoing guidance, clear communication, and responsive support throughout the process—not just during the sign-up stage. Based on my experience, there has been a noticeable difference between the service provided before enrolment and the service received afterwards.
I hope DebtBusters takes customer feedback seriously and invests in improving its after-sales support. Existing clients deserve the same level of attention, professionalism, and responsiveness that prospective clients receive. Strong customer service should continue throughout the entire debt review journey, not end once the paperwork has been completed.
9. Juli 2026
Bewertung ohne vorherige Einladung
Antwort von DebtBusters
Dear Siyabulela,
Thank you for taking the time to share your feedback regarding your experience with DebtBusters. We sincerely regret to hear that your expectations were not met after enrolling in our programme.
Kindly note our escalation channel is theceosoffice@debtbusters .co .za.
Best regards,
DebtBusters.
Is that Debtbusters is just phone call away to sort out your life and your future
It's that I was able to get get help and advice, just by phoning them. They are very supportive and smart when it comes to sorting out your life
9. Juli 2026
Antwort von DebtBusters
Dear Mzamo,
Thank you for your wonderful review. We are delighted to hear that you found our team supportive and knowledgeable in assisting you. Helping our clients navigate their financial journeys is our priority, and your positive feedback serves as great encouragement to our staff.
We appreciate your trust in DebtBusters and look forward to serving you again in the future.
Warm regards,
The DebtBusters Team
Service is great !
I am engaged with DB for the last nearly 3 years , and i managed to get rid of at least 3 credits so far . now that i need help , for a payment due to circumstances , and guess what DEBT buster had been more than a piece of mind by granting my request . DB is the best
1. Juli 2026
Antwort von DebtBusters
Dear Naomi,
Thank you for your wonderful review! We are delighted to hear that you have successfully managed to eliminate multiple debts with us over the past three years. It brings us great joy to know that we have provided you with peace of mind during challenging times. Your satisfaction is our priority, and we look forward to continuing to support you on your financial journey.
Warm regards,
The DebtBusters Team
I have rated Mushfieka Jacobs as Excellent on persistence in calling customer till she finds
I have rated Mushfieka Jacobs as excellent on customer service. Reasons for rating include her persistence in calling me to ensure that eventually I was available, her clear explanation of the process to me among Debtbusters,Creditors and myself as a client, her breakdown on amount that I will pay and reminder on breakdown application and last not least her communication skills with client and assurance that she will update me on status with creditors. Keep up excellent service you are a Star!!!!
8. Juli 2026
Antwort von DebtBusters
Dear Ramoagi,
Thank you for taking the time to share your positive experience with us. We are delighted to hear that Mushfieka Jacobs provided you with excellent customer service and effectively guided you through the process. Your kind words about her communication and dedication are truly appreciated.
We strive to maintain high standards and your feedback inspires us to continue our efforts. We look forward to serving you again in the future.
Warm regards,
The DebtBusters Team
Best customer service
Consultant was absolutely helpful and extremely polite, Mushfieka Jacobs waa her name
7. Juli 2026
Antwort von DebtBusters
Dear Bradz,
Thank you for your wonderful review and for recognising Mushfieka Jacobs' exceptional service. We are thrilled to hear that her assistance made a positive impact on your experience at DebtBusters. Your kind words motivate our team to continue delivering the best possible service.
We look forward to serving you again in the future.
Warm regards,
DebtBusters Team
Not treating customers fairly
After being told my debt would be settled in January, they stopped paying 3 accounts now I get no replies after months of emails, no customer service and no clearance certificate and no explanation as to why they just stopped paying. I still have one account and now they just do bother to reply and can only help me once I settled the account they just stopped paying more than a year ago, I am not getting my paid up letter as requested nothing, the client services are so bad now that they dont get a monthly fee from me they just stop treating my fairy, I am so disappointed I have been struggling for months sending email after email. And I keep getting unpaid msg and emails saying I owe them R11 a month after paying it
31. Jänner 2026
Bewertung ohne vorherige Einladung
Antwort von DebtBusters
Dear Cindy,
Thank you for taking the time to share your experience with us. We sincerely apologise for the difficulties you have encountered regarding your accounts and customer service responsiveness. Your concerns are important to us, and we are committed to addressing them.
Kindly note our escalation channel is theceosoffice@debtbusters .co .za.
Best regards,
DebtBusters.
Consultant was amazing. He was was patient with me and was able to clearly explain the process.
Consultant was great. Explained the processes with ease. I was comfortable in asking the necessary questions and he made sure all my enquiries are attended to.
2. Juli 2026
Antwort von DebtBusters
Dear Luyolo,
Thank you for taking the time to share your positive experience with us. We are delighted to hear that our consultant provided you with clear explanations and made you feel comfortable throughout the process. Your satisfaction is our priority, and we truly appreciate your feedback.
Should you have any further inquiries, please do not hesitate to reach out.
Kind regards,
The DebtBusters Team
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