Good value product. Kept informed at every stage of payment and delivery process. I ordered twice and first delivery took slightly longer than the second but think this was due to Evri once parcel r... Mehr ansehen
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
I have been searching for years for new chair covers for 10 IKEA Harry chairs. Dekoria customer service is good at responding to emails and they sent me swatches via post to see the materials that I c... Mehr ansehen
Loved that: •Samples were great and matching the quality received. •I've received email updates regarding my order status. •In 2 days curtains leveled themselves out and I didn't require do any i... Mehr ansehen
We wanted to have our Ikea dining chairs recovered but couldn't find any Ikea stores that stocked them anymore as they are more than 10 years old. But unbelievably we found Dekoria on line after... Mehr ansehen
Unternehmen hat geantwortet
Unternehmensdetails
Vom Unternehmen geschrieben
Dekoria offers one of the widest ranges of textiles available from an independent e-retailer, from tea towels to furniture covers to made to measure curtains and blinds. We offer high end quality products and great service at competitive prices making your home makeovers a pleasure and not a chore.
Kontaktinformationen
ul. Przemyslowa 10, 58-130, Zarow, Polen
- +48746499750
- info@dekoria.co.uk
- www.dekoria.co.uk
4,6
Hervorragend
1410 Bewertungen
Bittet Kunden um Bewertungen
Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.
Hat 66 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 48 Std.
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Pleased all the way
I was really pleased with the style and fit of the replacement sofa covers. The delivery dates were accurate and the entire buying process was smooth and efficient. Thank you and well done.
17. November 2023
Good quality
Good quality, excellent service and fast delivery. Would recommend to family and friends.
7. November 2023
My second Ikea sofa cover from Dekoria
This is the second cover for an Ikea sofa that I have bought from Dekoria. (Brilliant that the sofa has lasted long enough to need two). They have both fitted nicely, are decent quality & the first wore well. It arrived in good time & has completed my "new look" room. If you need an Ikea sofa cover I would certainly suggest Dekoria.
5. Oktober 2023
A great product and service.
I was so happy with the quality of my chair cover when it arrived. The fit is great, the finish is great, the fabric is great and the delivery timescale was great. I would definitely say it was a GREAT choice to order from Dekoria. I would definitely use them again.
25. September 2023
Easy to order and delivered as promised
Great experience start to finish. Easy to order, delivered within timescales, in perfect condition and quality very good.
25. September 2023
So efficient
So efficient. Arrived early and was divine. Will keep using this wonderful company!
26. September 2023
Covers arrived and look good!
Covers arrived and look good, fit the chairs, which is not always a given!
Not the cheapest of covers, for what are quite inexpensive chairs & in an ideal world faster delivery would have been nice but I guess we have become used to having everything for very low cost instantly delivered.
12. September 2023
Good product but order fabric swatches before buying
The cover is really well made and I recommend the quality and the service. However, I would definitely advise to order the fabric swatches before purchasing because the pictures on the website are more saturated and I am not 100% happy with the colour I chose (which is my fault of not ordering the swatches before purchasing).
19. September 2023
Great quality material and workmanship
Great quality material and workmanship. Fits the chairs perfectly. Gave them a new lease of life for a fraction of the cost of new chairs.
4. September 2023
Kivik Footstool Cover - Poor Product
We received an order of a replacement cover for an Ikea footstool in April. In September less than six months the material is bobbling quite badly. They say use a tool to remove it. Total nonsence. The product is substandard. Their customer service is not offering anything else. Having used this firm before I am totally disappointed by their response. I even took photographs. The footstool is in a second home so not used as much as it would have been in our first home. Not sure what it would have been like after 2 months if used a lot. I have requested a replacement or refund. Have not heard yet. I would suggest using someone else for a better quality product.
This was the reply I got! A footstool with fabric that boobles! What a joke. It is a footstool that is subject to friction. How stupid can you get!
-------- Original message --------
From: "Dekoria.CO.UK - Customer Service"
Date: 15/09/2023 16:00 (GMT+00:00)
To:
Subject: RE: Order confirmation number 12429/2023/12220/11
Dear Derek,
Believe me, some fabrics bobble more than others, unfortunately it depend from the properties of the fabric.
Unfortunately we have no influence of that.
Please try if this appears again, let us know.
best regards
Anna
15. September 2023
Bewertung ohne vorherige Einladung
Antwort von www.dekoria.co.uk
Dear Derek,
we are very sorry that you are so disappointed.
This was only our suggestion as we know from experience that this helps and the problem disappears.
Even Ikea inorms the customers about this fact.
As we have explained in further correspondence, finaly we will pick up the cover back from you and refund your money.
If there is anything we can do, we are here for you.
Best regards
Dekoria Team
Overall Very Pleased
I ordered cushions and covers for a couple of IKEA chairs. Didn't realise they were shipping from Poland, but given that, delivery time and cost was reasonable. Product was very good, but one cushion/cover arrived missing a strip of velcro. I didn't want to return the cover to Poland, so requested Dekoria to send me the strip of velcro so I could get it sewn on locally. This they did by return and also gave me a 10% discount on the item, which covered the cost of local attachment.
15. August 2023
Perfect fit!
The cover is a perfect fit on my Ektorp sofa bed and the fabric makes it look sumptuous! Thanks.
2. Juli 2023
I made a mistake with colour and they…
I made a mistake with colour and they were understanding and I was able to return the item
7. August 2023
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