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DezrezLegal Bewertungen 

427
•
TrustScore 4.5 von 5

4,5

Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren

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Das sagen Bewerter

Bewertet mit 5 von 5 Sternen

Help and friendly advice every step Of the way. Easy access to phone communication. No hanging on the phone with press button instructions. Bethan Coleman and her team Thank you for your help throu... Mehr ansehen

Bewertet mit 5 von 5 Sternen

Absolutely fantastic service from Dezrezlegal, from start to finish. We had our dedicated contact - Amy- who was professional, knowledgeable and helpful at every step of the way. All our emails wer... Mehr ansehen

Bewertet mit 5 von 5 Sternen

Great service from Dezrezlegal. Highly recommend them. Always responded to everything very quickly. Kept me informed at least weekly and assigned a dedicated advisor to assist so they always kne... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 2 von 5 Sternen

Communication was poor. Phone calls unanswered until day of exchange. Despite being assured we were ready to exchange, at the point of exchange it was discovered that forms needed to be redone. These... Mehr ansehen

Unternehmen hat geantwortet

Unternehmensdetails

  1. Anwalt für Immobilienrecht

Vom Unternehmen geschrieben

DezrezLegal provides a seamless and efficient conveyancing experience, putting people at the centre of every transaction. Whether you're buying, selling, remortgaging or transferring equity, our expert team is dedicated to making the process as smooth and stress-free as possible, offering more certainty and less hassle. We understand that moving house can be one the most stressful times in your life and conveyancing can be complex, which is why we leverage cutting-edge technology and streamlined processes to minimise delays and get you to completion faster. Our tight integration with the Dezrez state agent CRM offers a unique advantage, allowing for a smoother exchange of information and reducing the need for you to repeat details. Whether your estate agent uses Dezrez CRM or not, our focus on technology and customer service means you have a better experience. We pride ourselves on clear communication, proactive updates and personalised service, ensuring you're kept informed every step of the way. Our commitment to exceptional customer service has been recognised with awards, including being named Customer Service Champions at the British Conveyancing Awards in both 2022 and 2024, and being shortlisted again for 2025. Choose DezrezLegal for a faster, more efficient and less stressful conveyancing experience – one that prioritises your needs and delivers more certainty, less hassle, with people at the centre.


Kontaktinformationen

4,5

Hervorragend

TrustScore 4.5 von 5

427 Bewertungen

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Bittet Kunden um Bewertungen

Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.

Hat 58 % seiner negativen Bewertungen beantwortet

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4,5

Alle Bewertungen

(427)

78 Bewertungen in den letzten 12 Monaten

Bewertung abgeben
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Bewertet mit 5 von 5 Sternen

Brilliant Service

Brilliant service
I highly recommend Dezrezlegal, my house purchase and sale has been stress free, I exchanged in 2 months and 2 weeks.
The online Portal keeps you up to date with progress of sale and purchase, any queries are answered same day by great staff, Kate Packer was great and all other members very helpful, if a staff member was off, another one stepped in, they work very hard and late to get all queries and documents dealt with in quick time .
I already recommend to my friend to use them when she moves house

31. Oktober 2024
Bewertung ohne vorherige Einladung
Bewertet mit 1 von 5 Sternen

Homeless! Awful solicitors who don’t care

Extremely unhappy with the service they have provided! Back in 2021 I was removed off a land Title registry after a a transfer of equity, signed the papers etc and it was done. It has now comff ref to my attention that I’m still on the land registry as a joint owner and now I’m unable to complete a purchase of a shared ownership property. Currently renting and have been served with an eviction notice so hand tk find somewhere to live asap as my landlord will take me to court. I can’t afford to rent anywhere and shared ownership was the most affordable. I have contacted the solicitor several times by phone and email expressing my dissatisfaction and had one initial email to say they had made an error and will sort it and it’s not been 10 weeks and they won’t respond to my emails of texts and I’m on the verge of being homeless!

24. Oktober 2024
Bewertung ohne vorherige Einladung
DezrezLegal-Logo

Antwort von DezrezLegal

We are truly sorry to note the content of your review. The comments, which you have made are certainly not representative of the usual and expected, exemplary levels of service, which we provide. Please kindly respond to our request for further information in order that we may investigate matters for you. Dezrezlegal.

Bewertet mit 5 von 5 Sternen

Brilliant company - strongly recommend

I would highly recommend Dezrez Legal. From the beginning of our house moving journey, our solicitor - Victoria - was fantastic. Victoria demonstrated excellent communication, was personable and empathetic. The emails were always professional and informative and were done in a kind and respectful tone. Communication over the phone was the same. I’d absolutely use their services again. House move had proved stressful in places but I have to admit it was through the hard work of our solicitor that everything was much calmer and more efficient.

30. Oktober 2024
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Brilliant service

Fantastic from start to finish. Kate was extremely helpful and always returned calls promptly. Everything was clearly explained. Thank you so much

28. Oktober 2024
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

I can honestly say that working with…

I can honestly say that working with Dezrezlegal has restored my faith in working with solicitors (it sounds dramatic but it's true). I worked with Kate who provided constant, clear updates. She supported me through all of my millions of questions (without getting frustrated) & I genuinely felt she had my best intentions when working with me. I wouldn't ever use a different firm.

29. Oktober 2024
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

We had a great experience working with…

We had a great experience working with Dezrez Legal! The team was professional, friendly, and truly committed to making the mortgage process as smooth as possible. From start to finish, Shani went above and beyond to help us navigate the mortgage process and ultimately secure our dream home. She was knowledgeable, patient, and always available to answer our questions, no matter how big or small. She made the whole process so much smoother and less stressful. We couldn’t have done it without her, and we’re incredibly grateful for her expertise and dedication. I highly recommend Dezrez Legal for anyone looking for a trustworthy and responsive mortgage provider!

28. Oktober 2024
Bewertung ohne vorherige Einladung
Bewertet mit 2 von 5 Sternen

Poor after care

Generally no complaints for when they were working on my case in 2022.

However, aftercare is poor as they just ignore your emails completely 🤷‍♂️. Tried to follow up a few times this year (2024) on the land registry status but Dezrezlegal just wouldn't respond. I'll try getting in touch again at some point...

31. Jänner 2024
Bewertung ohne vorherige Einladung
DezrezLegal-Logo

Antwort von DezrezLegal

We are truly sorry to note the content of your review. The comments, which you have made are certainly not representative of the usual and expected, exemplary levels of service, which we provide. Please kindly respond to our request for further information in order that we may investigate matters for you. Dezrezlegal.

Bewertet mit 5 von 5 Sternen

Professional, helpful conveyancer

We have just completed our house sale/purchase and could not have got to today without Adnan showing such dedication and efficiency all the way through, he worked really hard to get us to the completion day. Adnan is a credit to the company supporting us through all the journey to ensure it went as quickly and smoothly as possible. If you decide to go with Dezrezlegal ask for Adnan to handle your case and you'll be getting one of the best! Thank you Adnan we really appreciate everything you have done for us.

25. Oktober 2024
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

We were recommended Dezrez by our…

We were recommended Dezrez by our estate agent as I didn't have a solicitor lined up to look after our sale and purchase. We had Victoria assigned to our case and she was friendly, polite and approachable throughout. I think I asked for an update once throughout the whole 7 month process as regular updates were always provided without being asked for! The online tool for seeing where the transactions were at were also really good for keeping up to date. I would 100% recommend Dezrez and will use them again in the future should the need arise, I honestly could rate them enough. Lastly a huge thanks to Victoria for getting our sale and purchase over the line, we can't thankyou enough!

16. Oktober 2024
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Exceptional conveyancing

I recently had the pleasure of working with Dezrez Legal for the conveyancing of my property sale, and I couldn't be more satisfied with the experience. From the initial consultation to the final completion, the team was exceptionally professional.

Their communication was prompt and clear, which made what could have been a stressful experience feel manageable.

I also appreciated their willingness to answer all my questions, no matter how small. Additionally, I found the app really useful for uploading and sharing the documents, and tracking the progress of my sale.

Overall, I highly recommend Dezrez Legal for anyone looking for reliable and efficient conveyancing services. Their expertise and commitment to client satisfaction truly set them apart.

Thank you for making my property sale smooth and successful.

9. Oktober 2024
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

I recommended Dezrez

I was recommended Dezrez by my estate agents and was a bit sceptical but went with their advise and was easily the best decision i could have made. They were knowledgable, helpful and patient, which they needed to be for me ! Could not recommend them enough

5. September 2024
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Professional, efficient, friendly, value for money.

This is the second time we have used Dezrezlegal to sell our home. This time it was Victoria Evans that has handled our sale. She is excellent. Very approachable and professional. Also very responsive on both email and the telephone which is crucial for a firm that isn't local to us. The online portal is so easy to use and let's the vendor/buyer see exactly where the process is up to, allows you to upload and download documents, which is great for a swift transaction.
We are also using them for the purchase of our next project which Victoria has been pushing through because the vendors legal team seems less than efficient. Frustrating when Dezrezlegal is very efficient and works hard for its clients. The cost is also very competitive so we will use them again for our next sale.

5. September 2024
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Conveyancing

This is the first time I’ve used Dezrezlegal and would definitely recommend them. Adnan Alihodzic worked very hard and professionally to complete my property sale on time.

30. August 2024
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Great team for our house purchase.

Great team to work with. The process of buying our house with them was very easy. They were fast and had great communication.

Always available to clarify and legal jargon and help us with the paperwork. Would highly recommend.

27. August 2024
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Bought our first house!

Me and my partner bought our first house and Dezrezlegal have been incredible. It was scary to go through the process but they made it so simple to understand and broke it all down especially with the client portal, it made it so easy to know how far along we were, and now we are at the end. Cannot recommend them enough!

21. August 2024
Bewertung ohne vorherige Einladung

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