Very helpful staff member, Anthony describing product and how to keep it in good condition. Also describing how it would be delivered and set up and with the gliders, cleaning kit etc. Very informativ... Mehr ansehen
Unternehmen hat geantwortet
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
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Das sagen Bewerter
We have just bought furniture at dfs ayr was a great experience looked after very well everything explained & all done by a lovely lady who was very helpful.
Unternehmen hat geantwortet
From the moment you walk through the doors your met with a smile and asked if you need any help or are you just looking. When you have found what your looking for a staff member will help you all the... Mehr ansehen
Unternehmen hat geantwortet
Y friend and I went into buy a new suite. Janice for her caravan and I for my home. The girl was very helpful and patience and polite. Made us tea and coffee and helped us make our choices. Wou... Mehr ansehen
Unternehmen hat geantwortet
Unternehmensdetails
Vom Unternehmen geschrieben
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
Vom Unternehmen geschrieben
Kontaktinformationen
Liberator Drive, Heathfield Retail Park, KA8 9BF, Ayr, Vereinigtes Königreich
- 0333 999 9740
4,9
Hervorragend
3959 Bewertungen
Bittet Kunden um Bewertungen
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Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Excellent customer service
Excellent customer service. The staff were very helpful and made it very easy to choose our sofabed. It was a pleasure to shop at DFS.
14. August 2026
Antwort von DFS Furniture - Ayr
Good Morning,
Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!
Kind Regards,
Jordan
DFS Customer Support
Excellent in store experience in Ayr
14. August 2026
Antwort von DFS Furniture - Ayr
Hello,
Great review, thanks for sharing!
Kind regards,
Lia
DFS Customer Support
Great staff
Great staff who were able to personalise our sofa to fit the area available in our small flat.
13. August 2026
Antwort von DFS Furniture - Ayr
Hello,
Thank you so much for taking the time to give us an amazing review and to share your experience with others. We really do appreciate it!
Kind regards,
Lorraine E
DFS Customer Support
Nice roomy showroom easy to look at…
Nice roomy showroom easy to look at displays staff were on hand if you needed them but not in your face
12. August 2026
Antwort von DFS Furniture - Ayr
Hello Gary,
Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!
Kind regards,
Lia
DFS Customer Support
New sofa day
Staff member was approachable and friendly. Answered any questions I had and did not try to give me the big sale which actually worked in her favour as I left the store after purchasing a new sofa.
5. August 2026
Antwort von DFS Furniture - Ayr
Hello Mrs Cartner,
Thank you so much for taking the time to give us a rating and to share the experience with others. It is much appreciated!
Kind regards,
Lia
DFS Customer Support
Sales assistant was very informative…
Sales assistant was very informative and helpful she has obviously been trained extremely well.
If I was to come back I would be looking for her to help.
12. August 2026
Antwort von DFS Furniture - Ayr
Hello,
We are really grateful for your kind words and for sharing your experience!
Kind regards,
Holly M
DFS Customer Support
Service
Colene was very knowledgeable, friendly and helpful but not at all pushy. Listened and knew exactly what I was looking for. Well done.
10. August 2026
Antwort von DFS Furniture - Ayr
Hello Joss,
Thank you very much for sharing your experience, we love to hear your feedback about our friendly team!
Kind regards,
Lia
DFS Customer Support
Excellent customer service
Excellent customer service, amazing product knowledge and happy to explore various options on the modular sofa design. Nothing was too much trouble, very friendly and professional in store sales adviser named Coleen
11. August 2026
Antwort von DFS Furniture - Ayr
Good Afternoon,
Thank you for sharing your lovely review. We’re glad to hear you enjoyed your experience with us in store. We hope you love the furniture as much as us!
Kind Regards,
Jordan
DFS Customer Support
Excellent sales and customer service
We walked in and had a few minutes to look around before being approached by a member of staff to offer help, this is very relaxing and no pressure into have someone follow you around the showroom ready to pounce for a sale. We had a good few seats on various sofas before Amanda came over a good 20 minutes later to offer assistance, she was extremely helpful and pointed us in the right direction for our needs, we then narrowed down our sofas and eventually came to a final choice on a deal. Amanda was very professional towards us and made us feel very welcome and chatted away to us.
10. August 2026
Antwort von DFS Furniture - Ayr
Good Morning,
Thank you for leaving us a 5* review, we appreciate you sharing this lovely feedback with others. We’re happy that Amanda met your expectations in store and we hope you enjoy your furniture when it arrives!
Kind Regards,
Jordan
DFS Customer Support
The staff member who we were dealing…
The staff member who we were dealing with was so so nice and made us feel so comfortable. When we went into the shop he asked us if we needed a hand with anything, we replied that we having a look. He was really good and granted my wish he gave us time to walk about the shop and for to take my time at picking a suite. We hate going into shops and the staff are in ur face, but not him as he gave us time to have a good look around. Such a lovely boy. I will definitely be shopping there again. Keep up the good work team
2. August 2026
Antwort von DFS Furniture - Ayr
Hello Betty,
Thank you so much for sharing this lovely 5* review with us. Your feedback is much appreciated. We are really happy to hear that you had a great experience in store and we hope you love your furniture when it arrives!
Kind regards,
Lia
DFS Customer Support
Staff are a credit to your company…
Staff are a credit to your company brilliant service
10. August 2026
Antwort von DFS Furniture - Ayr
Good Afternoon,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind Regards,
Jordan
DFS Customer Support
Antwort von DFS Furniture - Ayr
Hello,
Thank you for your lovely review.
Kind regards
Holly M
DFS Customer Support
Returning customer due to the service I…
Returning customer due to the service I receive from Ashley, very helpful, very friendly.
8. August 2026
Antwort von DFS Furniture - Ayr
Good Morning,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind Regards,
Jordan
DFS Customer Support
Antwort von DFS Furniture - Ayr
Good Morning,
Great review, thanks for sharing!
Kind Regards
Jordan
DFS Customer Support
Ashley was wry helpful from start to…
Ashley was very helpful from start to finish and explained everything very clearly to make sure we were happy with everything would recommend anyone to ask for her if ever in the Ayr store
9. August 2026
Antwort von DFS Furniture - Ayr
Hello,
Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!
Kind regards,
Lorraine E
DFS Customer Support
We had Colleen as our sales assistant…
We had Colleen as our sales assistant and she was just lovely and very professional, she explained everything in great detail and we even new mutual friends. My experience at dfs was really pleasant
7. August 2026
Antwort von DFS Furniture - Ayr
Hello,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lorraine E DFS Customer Support
Friendly,not pushy sales and informative
6. August 2026
Antwort von DFS Furniture - Ayr
Hello,
Thank you for your 5 star review.
Kind regards
Holly M
DFS Customer Support
Polite and informative young man who…
Polite and informative young man who helped us come to the correct choice of sofa. He even showed us some different items before we made up our mind. Wonderful service from all the staff
27. Juli 2026
Antwort von DFS Furniture - Ayr
Hello Peter,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lia
DFS Customer Support
We have bought furniture before from…
We have bought furniture before from dfs and always been satisfied with the suite we bought, the sales assistant was very nice,and told us everything we needed to know. Mr Caig
4. August 2026
Antwort von DFS Furniture - Ayr
Hello,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind regards,
Lorraine E
DFS Customer Support
Antwort von DFS Furniture - Ayr
Hello,
Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!
Kind regards,
Lorraine E
DFS Customer Support
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