DFS Furniture - Basildon Bewertungen 

Great customer service, from greetings to helpful . Patient too. Clear explanation and advise.

Asha from basildon store was absolutely fantastic. She worked so hard to help me locate a sofa on clearance and I felt she really cared about my needs and went above and beyond.

I’ve rarely had such great customer service when shopping for furniture and she is the sole reason that i will continue to shop at DFS!

In store Asha was great, she was patient as we went through our requirements, offered us and explained other options that were not visible in store and made the whole experience very straight forward

Awesome service on both occasions that we visited
Kind and very pleasant staff

The lady who helped us was very helpful and patient as we took a long time to make our selection of colour. She helped advise us but was not pushy and let us made our own choices without any pressure.

Very helpful staff, angela went through alot of options with us when choosing our sofa and explained everything we needed to know. Lovely store, did not feel pressured.

Welcomed as soon as we walked into the store. Left to browse but help was on hand. When ready to ask questions seen straight away. Decision made on purchase and fully explained in a lot of helpful detail. I definitely recommend. X

Very friendly,knowledgeable and professional member of staff. Made us felt very relaxed and left us alone to discuss our purchase. We entered the dfs store very unsure and tired but left very happy

I had a very good experience at DFS. Shezad Choudry was extremely helpful, professional, and friendly throughout the whole process. He took the time to answer all my questions and made everything easy and stress-free. His excellent customer service is a real credit to DFS. Thank you, Shezad, for all your help!

We were made comfortable by the lady that served us. We were offered a coffee which was very good. Everything was explained to us before we actually purchased our sofa.customer service was excellent.

I am happy. Great Customer Service on explaining with details step by step

Andrea was great at DFS Basildon answered every question we had regarding the sofa, the process was really easy thanks again

We had a very good experience with DFS, it started from the moment Dawn greeted us at the door, the store had many options to choose from, and the furniture displayed was stylish, seemed durable and of a good quality. We made 2 visits to the strore, staff were pleasant, Dawn in particular, who remained with us during both visits, was very kind, helpful, and always offered us coffee. It is not the furniture or the coffee that made our experience remarkable; one of the pieces we were interested in which my wife really liked, was not immediately available, and we needed to have a special arrangement before we could go ahead with the purchase, this required back and forth email communications that spanned over a week, again, it was Dawn who kindly provided her direct DFS email, chased the matter and always replied promptly till the issue was resolved and we finally managed to get what we were after. Overall, we had a pleasant experience and would highly recommend.

Kelly was very helpful and knowledgeable about the products we purchased.
Also very friendly as are all the staff.
Would definitely recommend DFS to my friends and family.
My two daughters have purchased from them and have always been more than happy

Excellent service from the customer service department today, would recommend to others.

Very helpful and a seamless transaction from start to finish

The help and kindness was exceptional when we were choosing our new bed and mattress, the knowledge from a lady called Asha was outstanding, many thanks to all the staff who helped us on the day.

Great customer service at DFS Basildon today!