It was very good, there were choices of sofas and customer service adviser Moin was really great, he explained everything even show us how to take care of our sofa, one of the thing I liked you got ti... Mehr ansehen
Unternehmen hat geantwortet
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
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It was very good, there were choices of sofas and customer service adviser Moin was really great, he explained everything even show us how to take care of our sofa, one of the thing I liked you got ti... Mehr ansehen
Unternehmen hat geantwortet
We had the pleasure of being served by Izzath at your Beckton branch today. Izzath listened to our needs and ideas Made suggestions and recommendations. He was very professional and friendly we did... Mehr ansehen
Unternehmen hat geantwortet
The salesman was very friendly and wasn't pushy for a sale at all .we were offered refreshments while we spoke about our different options .Once we decided on the furniture we wanted the salesman... Mehr ansehen
Unternehmen hat geantwortet
We felt comfortable by the sales advisor explaining in depth of all items that we liked. She made us feel at ease with her smile and knowledge.
Unternehmen hat geantwortet
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
Vom Unternehmen geschrieben

Claps Gate Lane, E6 6LH, London, Vereinigtes Königreich
Bittet Kunden um Bewertungen
Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.
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Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.

Antwort von DFS Furniture - Beckton
The customer service was very poor. I waited more than 4 1/2 hour. It was me my wife a three years boy. He was very hungry after he started to cry.
End of the day the result was finance did not go through. On my view, if you ask me, I think you need to sharpen your stuff
1. The hospitality was excellent
2. Customer service was excellent
3. But after all the paperwork done leaving the customer waiting for hours do you think it is appropriate yet?
In my opinion, what the customer need is no wasting time time is precious. I think you need to reshuffle the stuff, then it is totally up to you thanks. Kind regards.

Antwort von DFS Furniture - Beckton
The staff was really helpful and explained everything. Good customer service

Antwort von DFS Furniture - Beckton
Mustak was a tremendous help! Despite it being very busy for a Sunday he was able to help my mother and I review various bed options and even went out of his way to double checked measurements and mechanics to ensure we were comfortable with our final bed choice.
He was very thorough, kind and a big big help in making the experience feel less daunting because let’s face it furniture shopping can be a huge expense and you don’t want to get anything wrong.
Thank you so much Mustak :)

Antwort von DFS Furniture - Beckton

Antwort von DFS Furniture - Beckton
Moin have Wonderful customer service. Skill to us the customer, Very polite very knowledgeable of everything, he make it to be a great experience caring for all our needs. Thank you Moin

Antwort von DFS Furniture - Beckton
The staff member Mustak at Beckton made us feel very welcome and explained everything so well. We appreciated his help very much. Lovely guy.
We were torn between 2 sofas…. Fabric or leather… he explained how we can maintain and look after them and made us realise what suited us best.

Antwort von DFS Furniture - Beckton
We had a great experience at DFS store in Beckton as we had gone to choose our sofas. The assistant Kumar who helped us choose and buy the sofa went above and beyond to ensure we made the right choice according to our requirements. He was very kind and helpful and knowledgeable and in the end we left very happy with our purchase! Thanks Kumar!

Antwort von DFS Furniture - Beckton

Antwort von DFS Furniture - Beckton
The service was very good staff helpful and friendly

Antwort von DFS Furniture - Beckton
I recently purchased a sofa from DFS and had a fantastic experience. The customer service agent, Ebu, was absolutely brilliant. He was knowledgeable, professional, and took the time to answer all of my questions. His expertise and friendly approach made the whole process smooth and enjoyable. Thanks to Ebu’s excellent service, my experience was outstanding from start to finish. I would highly recommend DFS and greatly appreciate the exceptional customer care provided by Ebu.

Antwort von DFS Furniture - Beckton
The customer service by Moin was amazing, very friendly and understanding.

Antwort von DFS Furniture - Beckton
The staff were incredibly helpful in letting us know when to fluff the pillows and the best way to maintain the quality of the sofa we bought, and were also very friendly.

Antwort von DFS Furniture - Beckton

Antwort von DFS Furniture - Beckton
Service was very good and staff is so cooperative.gave us enough time to think and make decision to choos the right sofa for our place. Help us a lot .

Antwort von DFS Furniture - Beckton
amazing experience, moin was very helpful and extremely friendly with the purchase of our sofas. highly recommend dfs

Antwort von DFS Furniture - Beckton
Professional and cooperative staff (Ibrahim) at Beckton branch. Helped through out the buying process and offered the best service and value for money

Antwort von DFS Furniture - Beckton
The staff were genuinely friendly and polite.
Kamil dealt with us. He was engaging, friendly, knowledgeable helpful and polite.
He made the decision making process easier and explained everything I needed to know about the amazing sofa's I required.
Thank you so much

Antwort von DFS Furniture - Beckton
Young girl dealing with me very helpful and professional 👌 she explained me everything very well

Antwort von DFS Furniture - Beckton
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