DFS Furniture - Beckton Bewertungen 

4 161
TrustScore 5 von 5

4,8

Claps Gate Lane, E6 6LH London, GB


Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren

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Das sagen Bewerter

Bewertet mit 5 von 5 Sternen

It was very good, there were choices of sofas and customer service adviser Moin was really great, he explained everything even show us how to take care of our sofa, one of the thing I liked you got ti... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

We had the pleasure of being served by Izzath at your Beckton branch today. Izzath listened to our needs and ideas Made suggestions and recommendations. He was very professional and friendly we did... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

The salesman was very friendly and wasn't pushy for a sale at all .we were offered refreshments while we spoke about our different options .Once we decided on the furniture we wanted the salesman... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

We felt comfortable by the sales advisor explaining in depth of all items that we liked. She made us feel at ease with her smile and knowledge.

Unternehmen hat geantwortet


Unternehmensdetails

  1. Möbelgeschäft
  2. Möbelzubehör
  3. Haushaltswarengeschäft
  4. Wohnmöbelgeschäft
  5. Sofageschäft
  6. Polstergeschäft

Vom Unternehmen geschrieben

Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk

Vom Unternehmen geschrieben


Kontaktinformationen

  • Claps Gate Lane, E6 6LH, London, Vereinigtes Königreich

  • 0333 999 9789

4,8

Hervorragend

TrustScore 5 von 5

4161 Bewertungen

5 Sterne
4 Sterne
3 Sterne
2 Sterne
1 Stern

Bittet Kunden um Bewertungen

Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.

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4,8

Alle Bewertungen

(4 161)

99 778 Bewertungen in den letzten 12 Monaten

Bewertung abgeben
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Bewertet mit 5 von 5 Sternen

Very helpful staff and knowledgeable

Very helpful staff and knowledgeable

20. Juni 2026
DFS Furniture - Beckton-Logo

Antwort von DFS Furniture - Beckton

Hi there, it sounds like a 10/10 experience in the store here! We are thrilled to hear about it! Thank you for the feedback.

Kind Regards,
Vanessa
DFS Customer Support

Bewertet mit 1 von 5 Sternen

The customer service was very poor

The customer service was very poor. I waited more than 4 1/2 hour. It was me my wife a three years boy. He was very hungry after he started to cry.
End of the day the result was finance did not go through. On my view, if you ask me, I think you need to sharpen your stuff
1. The hospitality was excellent
2. Customer service was excellent
3. But after all the paperwork done leaving the customer waiting for hours do you think it is appropriate yet?
In my opinion, what the customer need is no wasting time time is precious. I think you need to reshuffle the stuff, then it is totally up to you thanks. Kind regards.

19. Juni 2026
DFS Furniture - Beckton-Logo

Antwort von DFS Furniture - Beckton

HI Salim,

Here at DFS we use trusted 3rd party finance companies who use the information you provide us at the point of sale, to make a decision on whether you are accepted or not. This decision is not made by DFS and we offer our sincere apologies that you are unhappy with the decision made.

Kind Regards,
Vanessa
DFS Customer Support

Bewertet mit 5 von 5 Sternen

The staff was really helpful and…

The staff was really helpful and explained everything. Good customer service

11. Juni 2026
DFS Furniture - Beckton-Logo

Antwort von DFS Furniture - Beckton

Hi there, it sounds like a 10/10 experience in the store here! We are thrilled to hear about it! Thank you for the feedback.

Kind Regards,
Vanessa
DFS Customer Support

Bewertet mit 5 von 5 Sternen

Mustak was a tremendous help!

Mustak was a tremendous help! Despite it being very busy for a Sunday he was able to help my mother and I review various bed options and even went out of his way to double checked measurements and mechanics to ensure we were comfortable with our final bed choice.

He was very thorough, kind and a big big help in making the experience feel less daunting because let’s face it furniture shopping can be a huge expense and you don’t want to get anything wrong.

Thank you so much Mustak :)

2. Mai 2026
Bewertung ohne vorherige Einladung
DFS Furniture - Beckton-Logo

Antwort von DFS Furniture - Beckton

Thanks for this fabulous review. We appreciate you sharing it with others!

Kind Regards,
Vanessa
DFS Customer Support

Bewertet mit 4 von 5 Sternen

They let me wonder around without…

They let me wonder around without pestering me

11. Juni 2026
DFS Furniture - Beckton-Logo

Antwort von DFS Furniture - Beckton

Good Afternoon,

Thank you so much for taking the time to share your lovely review, it's much appreciated!

Kind Regards,

Jordan
DFS Customer Support

Bewertet mit 5 von 5 Sternen

Wonderful Not just buy sofa it is a greater experience that fulfill all needs

Moin have Wonderful customer service. Skill to us the customer, Very polite very knowledgeable of everything, he make it to be a great experience caring for all our needs. Thank you Moin

16. Juni 2026
DFS Furniture - Beckton-Logo

Antwort von DFS Furniture - Beckton

Hi there, it sounds like a 10/10 experience in the store here! We are thrilled to hear about it! Thank you for the feedback.

Kind Regards,
Vanessa
DFS Customer Support

Bewertet mit 5 von 5 Sternen

Staff member Mustak 10/10

The staff member Mustak at Beckton made us feel very welcome and explained everything so well. We appreciated his help very much. Lovely guy.

We were torn between 2 sofas…. Fabric or leather… he explained how we can maintain and look after them and made us realise what suited us best.

13. Juni 2026
DFS Furniture - Beckton-Logo

Antwort von DFS Furniture - Beckton

Thanks for this fabulous review. We appreciate you sharing it with others!

Kind Regards
Vanessa
DFS Customer Support

Bewertet mit 5 von 5 Sternen

We had a great experience at DFS store…

We had a great experience at DFS store in Beckton as we had gone to choose our sofas. The assistant Kumar who helped us choose and buy the sofa went above and beyond to ensure we made the right choice according to our requirements. He was very kind and helpful and knowledgeable and in the end we left very happy with our purchase! Thanks Kumar!

7. Juni 2026
DFS Furniture - Beckton-Logo

Antwort von DFS Furniture - Beckton

Hello,

Thank you so much for taking the time to share your lovely review, it's much appreciated!

Kind regards,
Lorraine A
DFS Customer Support

Bewertet mit 5 von 5 Sternen

Moin was very helpful and understanding

Moin was very helpful and understanding

14. Juni 2026
DFS Furniture - Beckton-Logo

Antwort von DFS Furniture - Beckton

Hello,

Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!

Kind regards,
Lorraine A DFS Customer Support

Bewertet mit 5 von 5 Sternen

The service was very good staff helpful…

The service was very good staff helpful and friendly

14. Juni 2026
DFS Furniture - Beckton-Logo

Antwort von DFS Furniture - Beckton

Good Morning,

Thank you for taking the time to give us a 5* rating, it is much appreciated!

Kind Regards,

Jordan
DFS Customer Support

Bewertet mit 5 von 5 Sternen

Absolutely amazing customer service.

I recently purchased a sofa from DFS and had a fantastic experience. The customer service agent, Ebu, was absolutely brilliant. He was knowledgeable, professional, and took the time to answer all of my questions. His expertise and friendly approach made the whole process smooth and enjoyable. Thanks to Ebu’s excellent service, my experience was outstanding from start to finish. I would highly recommend DFS and greatly appreciate the exceptional customer care provided by Ebu.

13. Juni 2026
DFS Furniture - Beckton-Logo

Antwort von DFS Furniture - Beckton

Hello,

Thank you so much for taking the time to share your lovely review, it's much appreciated!

Kind regards,
Lorraine A
DFS Customer Support

Bewertet mit 5 von 5 Sternen

The customer service by Moin was…

The customer service by Moin was amazing, very friendly and understanding.

12. Juni 2026
DFS Furniture - Beckton-Logo

Antwort von DFS Furniture - Beckton

Hello,

Thank you so much for taking the time to share your lovely review, it's much appreciated!

Kind regards,
Lorraine A
DFS Customer Support

Bewertet mit 5 von 5 Sternen

Friendly and Helpful Staff

The staff were incredibly helpful in letting us know when to fluff the pillows and the best way to maintain the quality of the sofa we bought, and were also very friendly.

5. Juni 2026
DFS Furniture - Beckton-Logo

Antwort von DFS Furniture - Beckton

Hello,

Thanks for your fabulous review, we love to hear it!

Kind regards,

Lia
DFS Customer Support

Bewertet mit 5 von 5 Sternen

Good service

Service was very good and staff is so cooperative.gave us enough time to think and make decision to choos the right sofa for our place. Help us a lot .

9. Juni 2026
DFS Furniture - Beckton-Logo

Antwort von DFS Furniture - Beckton

Hello Damanjeet,

Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!

Kind regards,

Lia
DFS Customer Support

Bewertet mit 5 von 5 Sternen

amazing experience

amazing experience, moin was very helpful and extremely friendly with the purchase of our sofas. highly recommend dfs

8. Juni 2026
DFS Furniture - Beckton-Logo

Antwort von DFS Furniture - Beckton

Hello,

Thank you very much for sharing your experience, we love to hear your feedback about our friendly team!

Kind regards,

Lia
DFS Customer Support

Bewertet mit 5 von 5 Sternen

Professional and cooperative staff…

Professional and cooperative staff (Ibrahim) at Beckton branch. Helped through out the buying process and offered the best service and value for money

7. Juni 2026
DFS Furniture - Beckton-Logo

Antwort von DFS Furniture - Beckton

Good Morning,

Thank you for taking the time to leave your review. We are really happy to hear that you had a great experience in store with Ibrahim.

Kind Regards,

Jordan
DFS Customer Support

Bewertet mit 5 von 5 Sternen

Great Customer Service

The staff were genuinely friendly and polite.

Kamil dealt with us. He was engaging, friendly, knowledgeable helpful and polite.

He made the decision making process easier and explained everything I needed to know about the amazing sofa's I required.

Thank you so much

6. Juni 2026
DFS Furniture - Beckton-Logo

Antwort von DFS Furniture - Beckton

Hello,

We are happy to hear that you enjoyed your visit to the DFS store and you experienced excellent customer service. Thank you for taking the time to write us a review, it is much appreciated!

Kind regards
Holly M
DFS Customer Support

Bewertet mit 4 von 5 Sternen

Young girl dealing with me very helpful…

Young girl dealing with me very helpful and professional 👌 she explained me everything very well

6. Juni 2026
DFS Furniture - Beckton-Logo

Antwort von DFS Furniture - Beckton

Hello Mohammed,

Thank you for taking the time to give us a 5* rating, it is much appreciated!

Kind regards,

Lia
DFS Customer Support

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