Pleasant young lady who is in training, checked with her manager to make sure she gave us the correct information. Was helpful but didn’t put us under any pressure, she explained the extras available... Mehr ansehen
Unternehmen hat geantwortet
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
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Das sagen Bewerter
Furniture displays look good. Helpful friendly staff. Found exactly what we wanted and no sales pressure. Nicola explained everything we wanted to know and as we had other shops to visit to compare... Mehr ansehen
Unternehmen hat geantwortet
young man who served us was really good, no pressure selling which we like, answered our questions then left us alone until we required his assistance
Unternehmen hat geantwortet
There was a great choice of recliner sofas, I tried them all out and found the best one for me. Once found the staff were excellent in talking me through the purchase process. Overall an excellent exp... Mehr ansehen
Unternehmen hat geantwortet
Unternehmensdetails
Vom Unternehmen geschrieben
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
Vom Unternehmen geschrieben
Kontaktinformationen
9-10 Gelderd Road, Birstall RetailPark, WF179DT, Leeds, Vereinigtes Königreich
- 0333 999 9807
4,9
Hervorragend
8012 Bewertungen
Bittet Kunden um Bewertungen
Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.
Inhalte von echten Menschen stehen bei Trustpilot im Vordergrund. Dieses Unternehmen kann jedoch zusätzlich unser KI-gestütztes Antwort-Tool verwenden, um Hilfe beim Verfassen von Antworten zu erhalten.
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
We had a great experience today
We had a great experience today! Found the perfect sofa and had such great customer service. I didn’t get the ladies name however she was fab, and so helpful!
19. Juli 2026
Verwendet eventuell KI als AntworthilfeMehr lesen
Inhalte von echten Menschen stehen bei Trustpilot im Vordergrund. Dieses Unternehmen kann jedoch zusätzlich unser KI-gestütztes Antwort-Tool verwenden, um Hilfe beim Verfassen von Antworten zu erhalten.
Very friendly customer service
Very friendly customer service. Knowledgeable and amusing. No stress or pressure from any of the team or our salesperson.
18. Juli 2026
Antwort von DFS Furniture - Birstall
Hello,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind Regards
Lorraine A DFS Customer Support
Antwort von DFS Furniture - Birstall
Hello,
We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!
Kind regards,
Lorraine A
DFS Customer Support
Very professional and helpful
Very professional and helpful. Staff were attentive and helped with any queries.
18. Juli 2026
Antwort von DFS Furniture - Birstall
Hello,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind Regards
Lorraine A DFS Customer Support
Sofa purchase …
There was a great choice of recliner sofas, I tried them all out and found the best one for me. Once found the staff were excellent in talking me through the purchase process. Overall an excellent experience.
17. Juli 2026
Antwort von DFS Furniture - Birstall
Hello,
Thank you for sharing your lovely review. We’re happy that you enjoyed your experience in the store. It is much appreciated!
Kind regards
Holly M
DFS Customer Support
Pleasant young lady who is in training
Pleasant young lady who is in training, checked with her manager to make sure she gave us the correct information. Was helpful but didn’t put us under any pressure, she explained the extras available and accepted our choices.
14. Juli 2026
Antwort von DFS Furniture - Birstall
Hello,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lorraine A DFS Customer Support
Professional
Professional, friendly but not overly.
Knew his way round the iPad to bring up all the correct details. Double checked I’d ordered the correct item
14. Juli 2026
Antwort von DFS Furniture - Birstall
Hello Jen,
Thank you very much for sharing your experience, we love to hear your feedback about our friendly team!
Kind regards,
Lia
DFS Customer Support
young man who served us was really…
young man who served us was really good, no pressure selling which we like, answered our questions then left us alone until we required his assistance
12. Juli 2026
Antwort von DFS Furniture - Birstall
Hello Julie,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lia
DFS Customer Support
We were made welcome and were asked for…
We were made welcome and were asked for any help if so they were glad to help us in any way,we were not rushed or pushed in purchasing the furniture,They were very helpful.
13. Juli 2026
Antwort von DFS Furniture - Birstall
Hello,
We’re really grateful and appreciate you taking the time to share your experience with us.
Kind regards,
Holly M
DFS Customer Support
Antwort von DFS Furniture - Birstall
Hello,
Thank you for your lovely feedback.
Kind regards,
Holly M
DFS Customer Support
Antwort von DFS Furniture - Birstall
Hello Charles,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind regards,
Lia
DFS Customer Support
Great service
They couldn’t do enough for us! We were going to pay outright but we needed to put another deposit on the house so they organised finance last second!
2. Juli 2026
Antwort von DFS Furniture - Birstall
Hello,
We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!
Kind regards,
Lia
DFS Customer Support
Polite service and excellently…
Polite service and excellently demonstrated the product. Brilliantly explained our options and financial options.
8. Juli 2026
Antwort von DFS Furniture - Birstall
Hello,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lorraine A DFS Customer Support
Very friendly and helpful
Very friendly and helpful, not overwhelming in anyway at all.
10/10 thank you Sunny
5. Juli 2026
Antwort von DFS Furniture - Birstall
Hello,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind Regards
Lorraine A DFS Customer Support
Not having the best experience with DFS…
Not having the best experience with DFS the purchase went fine sofa arrived yesterday and it was unable to fit through the door so back it went .
Tried to ring to speak to someone at DFS was redirected to another number who refused to give me store number
Saying it could take up 72 hrs for someone to call me and I just have to wait .
Im presently with out any seating and no idea when I can reorder
Seems to me DFS are very accommodating when you purchase after wards not so much
Disappointed with this
6. Juli 2026
Bewertung ohne vorherige Einladung
Antwort von DFS Furniture - Birstall
Good morning Ann,
Thank you for taking the time to share your review with us, we are really sorry to hear that your delivery was unable to be completed and do appreciate the urgency required on this. Your concerns have been raised with the ordering branch who will be in contact as soon as possible to discuss the options available.
Kind Regards,
Holly M
DFS Customer Support
Antwort von DFS Furniture - Birstall
Good Morning,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind Regards,
Jordan
DFS Customer Support
Very easy and straightforward shopping…
Very easy and straightforward shopping experience. The customer service was second to none with the staff being very knowledgeable on the products they sell.
6. Juli 2026
Antwort von DFS Furniture - Birstall
Hello,
We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.
Kind regards,
Lorraine A
DFS Customer Support
Lovely sofas not impressed with the delivery drivers …
Lovely sofas 10/10 but not impressed with delivery drivers who thought it was acceptable to stand my sofas up then let them fall in the van they crashed down onto the van floor they I was watching all this unfold , I confronted the drivers which left me worrying about the damage to the frame , I contacted the delivery company but still yet to hear from them to be honest I don’t think I will
15. Mai 2026
Antwort von DFS Furniture - Birstall
Hello,
Thank you for sharing your feedback with us, we are so sorry to hear of your delivery experience. If there are any concerns at all with your furniture please do report this to us on 0333 9999 777.
Kind regards,
Holly M
DFS Customer Support
So funktioniert Trustpilot
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