Robyn was an absolute gem, from start to finish, she was there for us but also let us have some space also, she related to us and was really helpful with us choosing our sofa for our new home, she is... Mehr ansehen
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
From start to finish, Rachel was so kind and helpful, always checking in and doing her absolute best to get our sofa delivered as quickly as possible as we had a young baby at home! Also, the team... Mehr ansehen
Unternehmen hat geantwortet
5 star experience today in Dfs Carlisle Lovely Rebecca offered us a warm drink and helped answer all our queries. Nice relaxed atmosphere and plenty of time given to make our minds up. Only one d... Mehr ansehen
Unternehmen hat geantwortet
Very welcoming, polite & answered any questions as best as possible that we had. Had a very lovely experience. Can’t wait for our new sofa to come. Customer service was fab.
Unternehmen hat geantwortet
Unternehmensdetails
Vom Unternehmen geschrieben
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
Vom Unternehmen geschrieben
Kontaktinformationen
Duke's Road, CA1 1JD, Carlisle, Vereinigtes Königreich
- 0333 999 9813
4,9
Hervorragend
6710 Bewertungen
Bittet Kunden um Bewertungen
Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.
Inhalte von echten Menschen stehen bei Trustpilot im Vordergrund. Dieses Unternehmen kann jedoch zusätzlich unser KI-gestütztes Antwort-Tool verwenden, um Hilfe beim Verfassen von Antworten zu erhalten.
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Jacob the salesman was very good at his job
Jacob the salesman was very professional, he gave good honest advice and guidance
1. September 2026
Robyn was an absolute gem
Robyn was an absolute gem, from start to finish, she was there for us but also let us have some space also, she related to us and was really helpful with us choosing our sofa for our new home, she is a great asset to dfs team! thankyou robyn xx
1. September 2026
Verwendet eventuell KI als AntworthilfeMehr lesen
Inhalte von echten Menschen stehen bei Trustpilot im Vordergrund. Dieses Unternehmen kann jedoch zusätzlich unser KI-gestütztes Antwort-Tool verwenden, um Hilfe beim Verfassen von Antworten zu erhalten.
We were very pleased with our purchase…
We were very pleased with our purchase lovley staff.
1. September 2026
Antwort von DFS Furniture - Carlisle
Good Afternoon,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind Regards,
Jordan
DFS Customer Support
Antwort von DFS Furniture - Carlisle
Hello Matthew,
Great review, thanks for sharing!
Kind regards,
Lia
DFS Customer Support
Customer service was brilliant not…
Customer service was brilliant not pushy at all left to browse very helpful once decided which sofas I wanted staff explained everything and answered all my questions
31. August 2026
Antwort von DFS Furniture - Carlisle
Good Morning,
Thank you for sharing your lovely review. We’re glad to hear you enjoyed your experience with us in store. We hope you love the furniture as much as us!
Kind Regards,
Jordan
DFS Customer Support
David was very helpful and was able to…
David was very helpful and was able to answer all our questions about the sofa.
Excellent service definitely would highly recommend DFS.
31. August 2026
Antwort von DFS Furniture - Carlisle
Good Morning,
Thank you for leaving us a 5* review. We are really happy that David met your expectations in store and you had a lovely experience when placing your order!
Kind Regards,
Jordan
DFS Customer Support
Very helpful and friendly service
31. August 2026
Antwort von DFS Furniture - Carlisle
Hello,
Thank you for your 5 star review.
Kind regards
Holly M
DFS Customer Support
Antwort von DFS Furniture - Carlisle
Hello,
Thanks for the 5 stars! It's much appreciated
Kind regards,
Lia
DFS Customer Support
Fantastic and no pressure
Rachel Blaylock was fantastic from start to finish. No pressure, massively knowledgable and a credit to the company. Brilliant with the children and hugely helpful all the way through. Thank you again for everything.
30. August 2026
Antwort von DFS Furniture - Carlisle
Good Morning,
Thank you for leaving us a 5* review, we appreciate you sharing this lovely feedback with others. We’re happy that Rachel met your expectations in store and we hope you enjoy your furniture when it arrives!
Kind Regards,
Jordan
DFS Customer Support
Robyn was great
Robyn was great. Left to us it while we had a look around, then helped massively in putting our order together.
30. August 2026
Antwort von DFS Furniture - Carlisle
Good Morning,
Thank you for taking the time to leave your review. We are really happy to hear that you had a great experience in store with Robyn.
Kind Regards,
Jordan
DFS Customer Support
Made very welcome in store
Made very welcome in store, the chap who we dealt with was very polite, he explained everting and was a pleasure doing business with him. (Can’t remember his name)
30. August 2026
Antwort von DFS Furniture - Carlisle
Hello,
Thank you so much for taking the time to give us an amazing review and to share your experience with others. We really do appreciate it!
Kind regards,
Lia
DFS Customer Support
Great experience
Rachel provided an amazing customer experience!She was so helpful, knowledgeable, and patient with my indecisiveness.I never felt rushed or pressured to make a decision.Working with her was a true pleasure!
30. August 2026
Antwort von DFS Furniture - Carlisle
Hello,
Thank you for sharing your lovely review. We’re glad that you enjoyed your experience with us in store. We hope that you enjoy the furniture when it arrives.
Kind Regards,
Holly M
DFS Customer Support
David was very helpful and assisted us…
David was very helpful and assisted us in choosing our sofas today.
30. August 2026
Antwort von DFS Furniture - Carlisle
Hello,
Thanks for your fabulous review, we love to hear it!
Kind regards,
Lia
DFS Customer Support
Rachel was very helpful and lovely got…
Rachel was very helpful and lovely got exactly what we wanted
30. August 2026
Antwort von DFS Furniture - Carlisle
Hello,
Thank you for your kind review.
Kind regards,
Holly M
DFS Customer Support
Very welcoming
Very welcoming, polite & answered any questions as best as possible that we had. Had a very lovely experience. Can’t wait for our new sofa to come. Customer service was fab.
29. August 2026
Antwort von DFS Furniture - Carlisle
Good Morning,
Thank you for sharing your lovely review. We’re glad to hear you enjoyed your experience with us in store. We hope you love the furniture as much as us!
Kind Regards,
Jordan
DFS Customer Support
Staff were informative and friendly
Staff were informative and friendly, ordering the sofa was zero hassle and very easy
29. August 2026
Antwort von DFS Furniture - Carlisle
Hello,
Thank you for your positive feedback.
Kind regards,
Holly M
DFS Customer Support
Ellie couldn't have been any more…
Ellie couldn't have been any more helpfull . Absolute delight to deal with . Highly recommended 👌
29. August 2026
Antwort von DFS Furniture - Carlisle
Hello,
Thank you for your kind feedback.
Kind regards
Holly M
DFS Customer Support
Great experience
Great experience! Given options and saw actually how our gorgeous sofa would look!
Can’t wish for a better service!
Looking forward to our new sofa arriving!
22. August 2026
Antwort von DFS Furniture - Carlisle
Hello,
We’re really grateful and appreciate you taking the time to share your experience with us. We look forward to seeing you again in the future!
Kind regards,
Holly M
DFS Customer Support
Antwort von DFS Furniture - Carlisle
Hello,
Thank you for your kind review.
Kind Regards,
Holly M
DFS Customer Support
David was very friendly and helpful…
David was very friendly and helpful during my visit and ran me through the purchase choices. Great customer service.
27. August 2026
Antwort von DFS Furniture - Carlisle
Hello,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lia
DFS Customer Support
So funktioniert Trustpilot
Auf Trustpilot hat jeder die Möglichkeit, Bewertungen abzugeben. Der Verfasser einer Bewertung kann diese jederzeit bearbeiten oder löschen, und die Bewertungen werden angezeigt, solange der jeweilige Nutzer-Account aktiv ist.
Zum Schutz unseres Portals setzen wir auf eine Kombination aus spezialisierten Mitarbeitern und cleveren Technologien. Erfahren Sie, wie wir gefälschte Bewertungen bekämpfen.
Erfahren Sie mehr darüber, wie Bewertungen auf Trustpilot gehandhabt werden.
Hier finden Sie 8 Tipps für das Schreiben von Bewertungen.
Die Verifizierung hilft sicherzustellen, dass es sich bei den Bewertungen, die Sie auf Trustpilot lesen, um Bewertungen von echten Menschen handelt.
Anreize für das Schreiben von Bewertungen anzubieten oder selektiv zur Bewertungsabgabe einzuladen, kann den TrustScore verfälschen. Deshalb verstößt beides gegen unsere Richtlinien.