FAZ AT THE COLNE STORE WAS FANTASTIC . SHE GREETED AND ASKED IF WE WERR BROWSING ,IF INTERESTED IN ANYTHING SHE WOULD COME AND ADVISE. SHE EXPLAINED ALL THE POINTS OF THE FURNITURE ANSWERED ANY QUESTI... Mehr ansehen
Unternehmen hat geantwortet
Standort
Standort wechselnCorporation Street, Units C & D Boundary Retail Park, BB8 8LB Colne, GB
•Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
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Das sagen Bewerter
Veronika as the colne store was amazing. She knew every detail, all information and made sure i was informed and making the right decision about my nee settee. That much so, when i visited the week be... Mehr ansehen
Unternehmen hat geantwortet
I visited DFS today to look for a sofa and was assisted by a lovely lady called Scarlett. She was extremely helpful, polite, and professional throughout my visit. She took the time to answer all of my... Mehr ansehen
Unternehmen hat geantwortet
We walked in and was given a nice welcome by Faz and was told if we need anything just to ask. That is what we like very much and we relaxed and was able to shop she answered our questions confidently... Mehr ansehen
Unternehmen hat geantwortet
Unternehmensdetails
Vom Unternehmen geschrieben
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
Vom Unternehmen geschrieben
Kontaktinformationen
Corporation Street, Units C & D Boundary Retail Park, BB8 8LB, Colne, Vereinigtes Königreich
- 0333 999 9832
4,9
Hervorragend
2368 Bewertungen
Bittet Kunden um Bewertungen
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Amazing experience and a quick one too
Amazing experience and a quick one too! Absolutely amazing customer service 🤩
7. Mai 2026
Antwort von DFS Furniture - Colne
We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!
Kind Regards,
Vanessa
DFS Customer Support
Very helpful and informative staff
Very helpful and informative staff. Explained everything very clearly and confidently. Very professional.
7. Mai 2026
Antwort von DFS Furniture - Colne
Good Afternoon,
We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.
Kind Regards,
Jordan
DFS Customer Support
Knowledge
Faz was very helpful.She guided us through our options and left us to consider them.She had lots of knowledge on everything we needed to know.
5. Mai 2026
Antwort von DFS Furniture - Colne
Hello,
We are really grateful for your kind words and for sharing your experience!
Kind regards,
Holly M
DFS Customer Support
Antwort von DFS Furniture - Colne
Hi there, it sounds like a 10/10 experience in the store here! We are thrilled to hear about it! Thank you for the feedback.
Kind Regards,
Vanessa
DFS Customer Support
5* from start to finish
5* from start to finish. Useful information & very smooth process. Faz was great
6. Mai 2026
Antwort von DFS Furniture - Colne
Good morning Cameron,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind regards,
Lia
DFS Customer Support
The staff were really helpful and…
The staff were really helpful and friendly. Scarlett answered all our questions.
28. April 2026
Antwort von DFS Furniture - Colne
Hi there, it sounds like a 10/10 experience in the store here! We are thrilled to hear about it! Thank you for the feedback.
Kind Regards,
Vanessa
DFS Customer Support
Excellent service from DFS Colne
Excellent service from DFS Colne. No pressure whatsoever. A real good old fashioned welcome and a good deal at the end. Faultless.
5. Mai 2026
Antwort von DFS Furniture - Colne
What an amazing review, thank you so much for taking the time to write this 😊
Kind Regards,
Vanessa
DFS Customer Support
Antwort von DFS Furniture - Colne
Good Afternoon,
Thank you very much for your kind review. Here at DFS we are committed to providing world class customer service from the sale, through to the delivery and aftercare.
Just to make you aware you have rated DFS at 1 star, if you do have any concerns at all please get in touch with a member of our team on 0333 9999 777 and we would be more than happy to assist you.
Kind Regards,
Jordan
DFS Central Customer Support
Great service
Great service and friendly staff. Professional and courteous throughout. Everything was explained to us and all questions were answered. Good range of products and no hard sell
4. Mai 2026
Antwort von DFS Furniture - Colne
Good afternoon Paul,
Thank you very much for sharing your experience, we love to hear your feedback about our friendly team!
Kind regards,
Lia
DFS Customer Support
I had an outstanding experience today…
I had an outstanding experience today at DFS from Faz and I feel it’s only right to recognise the exceptional service I received from this fab lady.
From start to finish, Faz demonstrated professionalism, expertise, and genuine care. She took the time to really understand what I was looking for, offering thoughtful advice without ever making me feel pressured. Her product knowledge was excellent, and she guided me through the options with confidence and clarity, making what can sometimes be an overwhelming process feel easy and even enjoyable.
What truly stood out was Faz’s customer-focused approach. She was patient, attentive, and incredibly supportive throughout, ensuring every detail was covered and that I felt completely comfortable with my choices. Nothing was too much trouble, and her warm, friendly manner made a real difference.
It’s rare to come across service of this calibre, and Faz is a real credit to DFS. I would highly recommend seeking her out if you’re visiting the store — you’ll be in very capable hands.
Thank you again, Faz, for such a positive experience.
3. Mai 2026
Antwort von DFS Furniture - Colne
Thanks for this fabulous review. We appreciate you sharing it with others!
Kind Regards,
Vanessa
DFS Customer Support
Antwort von DFS Furniture - Colne
Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!
Kind Regards,
Vanessa
DFS Customer Support
Lovely Visit
The staff were very friendly and helpful, always on hand to answer questions but never pushy or overbearing.
We were allowed to take our time, browse at our own pace and test out many...many sofas for comfort.
3. Mai 2026
Antwort von DFS Furniture - Colne
Hello,
Thank you for sharing your lovely review. We’re happy that you enjoyed your experience in the store. It is much appreciated!
Kind regards
Holly M
DFS Customer Support
Antwort von DFS Furniture - Colne
We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!
Kind Regards,
Vanessa
DFS Customer Support
Great experience great customer service…
Great experience great customer service couldn't fault the staff
2. Mai 2026
Antwort von DFS Furniture - Colne
Hi, thank you so much for your 5* review. We're really glad that you had a great shopping experience at DFS, we can’t wait to deliver
Kind Regards,
Vanessa
DFS Customer Support
I was impressed with your sales team…
I was impressed with your sales team (Faz & her colleagues).
They were knowledgeable, friendly and patient.
2. Mai 2026
Antwort von DFS Furniture - Colne
Hi there, thank you for taking the time to leave a review about your excellent customer service while visiting DFS. 😊
Kind Regards,
Vanessa
DFS Customer Support
Brilliant customer service
We were allowed to walk around without any pressure being put on us, and then when we were ready Faz was absolutely brilliant with us.
She was so friendly, and explained all of the options to us in depth. Which we appreciated.
26. April 2026
Antwort von DFS Furniture - Colne
Thank you so much for taking the time to give us an amazing review and to share your experience with others. We really do appreciate it!
Kind Regards,
Vanessa
DFS Customer Support
Antwort von DFS Furniture - Colne
Good morning Stuart,
Great review, thanks for sharing!
Kind Regards
Lia
DFS Customer Support
Staff remembered my name and reason for…
Staff remembered my name and reason for my enquiry, were polite and helpful.
27. April 2026
Antwort von DFS Furniture - Colne
Good Afternoon,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind Regards,
Jordan
DFS Customer Support
Farzana in the store was really…
Farzana in the store was really helpful, friendly and provided a great service.
25. April 2026
Antwort von DFS Furniture - Colne
Hello,
Thank you for sharing your kind review with us.
Kind regards,
Holly M
DFS Customer Support
Very friendly and experienced staff member.
Very nice staff. Very friendly and knowledgeable about the sofas and their durability. Explained everything Very easily for me to understand. The application for the finance was very easy as well.
26. April 2026
Antwort von DFS Furniture - Colne
Hello,
We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!
Kind regards,
Lorraine A
DFS Customer Support
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