We visited your Coventry branch and spoke to a young lady called Eleeza ( apologies if this spelling is incorrrect ) she was very good and took my wife and children through the functions of this par... Mehr ansehen
Unternehmen hat geantwortet
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
From the moment we entered the Coventry store the customer service was very welcomed. Myself and my partner had been looking at sofas for a couple of weeks and wanted to finalise our choice. We... Mehr ansehen
Unternehmen hat geantwortet
Maz was fantastic from start to finish. He was professional, knowledgeable, and took the time to explain everything clearly without ever being pushy. He made the entire process straightforward and str... Mehr ansehen
Unternehmen hat geantwortet
I came here with my mum to find me a sofa bed which had to fit some pretty specific requirements. I believe the member of staff who helped us out was Darren, and he was an absolute delight. He... Mehr ansehen
Unternehmen hat geantwortet
Unternehmensdetails
Vom Unternehmen geschrieben
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
Vom Unternehmen geschrieben
Kontaktinformationen
Holyhead Road, Alvis Retail Park, CV5 8BW, Coventry, Vereinigtes Königreich
- 0333 999 9756
4,9
Hervorragend
4236 Bewertungen
Bittet Kunden um Bewertungen
Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.
Inhalte von echten Menschen stehen bei Trustpilot im Vordergrund. Dieses Unternehmen kann jedoch zusätzlich unser KI-gestütztes Antwort-Tool verwenden, um Hilfe beim Verfassen von Antworten zu erhalten.
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Antwort von DFS Furniture - Coventry
Hello,
We’re really grateful and appreciate you taking the time to share your experience with us. We look forward to seeing you again in the future!
Kind regards,
Lorraine A
DFS Central Customer Support
Darren was super helpful and guided us…
Darren was super helpful and guided us towards adding extra features to our sofas fabric that would protect it, my partner and I didn’t once feel pressured and really enjoyed the overall buying experience- thanks Darren!
6. April 2026
Antwort von DFS Furniture - Coventry
Hello,
Thank you for sharing your lovely review. We’re happy that you enjoyed your experience in the store. It is much appreciated!
Kind regards
Holly M
DFS Customer Support
Amazing staff and service when coming…
Amazing staff and service when coming here, treated extremely well
6. April 2026
Antwort von DFS Furniture - Coventry
Good morning Daljit,
We really appreciate you taking the time to share your experience with us. We look forward to seeing you again in the future!
Kind regards,
Lia
DFS Customer Support
Had a look around the store
Had a look around the store, definitely didn’t have to wait very long for an assistant, who answered all our questions competently. We proceeded with the order and were soon out for f the store. Excellent service.
6. April 2026
Antwort von DFS Furniture - Coventry
Hello,
Thank you for sharing your lovely review. We’re happy that you enjoyed your experience in the store. It is much appreciated!
Kind regards
Holly M
DFS Customer Support
The perfect sales person
The sales person, Darren was absolutely fabulous and very patient, helped me find the perfect sofa, explained everything in details.
Thank you Darren.
6. April 2026
Antwort von DFS Furniture - Coventry
Hello,
We are really grateful for your kind words and for sharing your experience!
Kind regards,
Holly M
DFS Customer Support
Great show room and product selection
Great selection of products and excellent show room. Staff were very professional. Pushed the maintenance bundle a bit but overall will be back.
4. April 2026
Antwort von DFS Furniture - Coventry
Good afternoon Michael,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lia
DFS Customer Support
Antwort von DFS Furniture - Coventry
Good afternoon,
Great review, thanks for sharing!
Kind Regards
Lia
DFS Customer Support
Liked it because they leave you until…
Liked it because they leave you until your ready the guy was pleasant and helpful cant wait for it to come
28. März 2026
Antwort von DFS Furniture - Coventry
Hello,
Thank you so much for taking the time to give us an amazing review and to share your experience with others. We really do appreciate it!
Kind regards,
Lorraine A
DFS Customer Support
Good selection of sofas to choose from
Good selection of sofas to choose from. Will was very helpful and informative without over bearing or pushy. Great service. Got a good price and left very happy with our selection.
2. April 2026
Antwort von DFS Furniture - Coventry
Hello,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind Regards
Lorraine A DFS Customer Support
Helpful staff
Staff were very helpful allowing us to find a bed and mattress which would really work for our budget and needs. Staff member was extremely friendly and we enjoyed our time searching for the bed with her advise.
3. April 2026
Antwort von DFS Furniture - Coventry
Hello,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind Regards
Lorraine A DFS Customer Support
Great professional service
Really pleased with the whole process Steve was super helpful explained everything really impressed thank you
3. April 2026
Antwort von DFS Furniture - Coventry
Hello,
Thank you for sharing your lovely review. We’re happy that you enjoyed your experience in the store. It is much appreciated!
Kind regards
Lorraine A
DFS Central Customer Support
Such a pleasant shopping experience
Such a pleasant shopping experience today! Very knowledgeable but also had such warm, positive energy. She took the time to explain everything clearly and made choosing my settee and chair feel easy and enjoyable. thank you Aliza.
3. April 2026
Antwort von DFS Furniture - Coventry
Hello,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lorraine A DFS Customer Support
Great service, excellent options and hopefully a lovely new sofa
The sales woman was very polite and professional. She explained every clearly, listened to what we wanted and arranged everything quickly and easily. She explained the options without pushing us to take out anything extra but she did explain the benefits to the covers available so we felt well informed.
Hopefully the delivery time will be honoured and we will have our new sofa in 2 weeks time.
3. April 2026
Antwort von DFS Furniture - Coventry
Hello,
We are happy to hear that you enjoyed your visit to the DFS store and you experienced excellent customer service. Thank you for taking the time to write us a review, it is much appreciated!
Kind regards
Holly M
DFS Customer Support
Helpful staff not pushy knowledgeable
3. April 2026
Antwort von DFS Furniture - Coventry
Hello,
Thank you for your lovely review.
Kind regards
Holly M
DFS Customer Support
Salesman clear and concise about…
Salesman clear and concise about suite,guarantee and delivery.
No pressure.
2. April 2026
Antwort von DFS Furniture - Coventry
Good morning Richard,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lia
DFS Customer Support
greeted by Will
We were greeted by Will at Alvis retail DFS.
He was polite, friendly and very informative.
He helped us with our measurements, to ensure corner sofa would fit in our home.
2. April 2026
Antwort von DFS Furniture - Coventry
Good Afternoon,
Thank you for taking the time to leave your review. We are really happy to hear that you had a great experience in store with Will.
Kind Regards,
Jordan
DFS Customer Support
I was happy with my purchase they…
I was happy with my purchase they helped me with the options for sizing so that the sofas will fit into my room
1. April 2026
Antwort von DFS Furniture - Coventry
Good morning Miss Adderley,
Thank you for taking the time to give us a rating, it is much appreciated!
Kind Regards
Lia
DFS Customer Support
"We had an absolutely amazing…
"We had an absolutely amazing experience buying our sofa from DFS. From start to finish, the process was seamless. The gentleman who dealt with us was fantastic—he was incredibly thorough, took the time to explain everything, and made sure we were completely happy with our choice. Highly recommend!"
27. März 2026
Antwort von DFS Furniture - Coventry
Good afternoon,
Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!
Kind regards,
Lorraine A
DFS Customer Support
Great customer service
Purchased our new sofa today and Will made the experience so easy for us. He was really knowledgeable and great with our 6 year old too. A great range to choose from and lots of flexibility with how we could pay. Much quicker and easier than we expected. Looking forward to receiving the sofa now. Thank you
29. März 2026
Antwort von DFS Furniture - Coventry
Hello,
Thank you so much for your kind words and for taking the time to give us an amazing review. We really do appreciate it and hope you enjoy your furniture when it arrives!
Kind regards
Holly M
DFS Customer Support
Will served us today
Will served us today. He was very helpful and kind, taking into account all of our needs. Will defo recommend
29. März 2026
Antwort von DFS Furniture - Coventry
Good afternoon Liz,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind Regards
Lia
DFS Customer Support
So funktioniert Trustpilot
Auf Trustpilot hat jeder die Möglichkeit, Bewertungen abzugeben. Der Verfasser einer Bewertung kann diese jederzeit bearbeiten oder löschen, und die Bewertungen werden angezeigt, solange der jeweilige Nutzer-Account aktiv ist.
Zum Schutz unseres Portals setzen wir auf eine Kombination aus spezialisierten Mitarbeitern und cleveren Technologien. Erfahren Sie, wie wir gefälschte Bewertungen bekämpfen.
Erfahren Sie mehr darüber, wie Bewertungen auf Trustpilot gehandhabt werden.
Hier finden Sie 8 Tipps für das Schreiben von Bewertungen.
Die Verifizierung hilft sicherzustellen, dass es sich bei den Bewertungen, die Sie auf Trustpilot lesen, um Bewertungen von echten Menschen handelt.
Anreize für das Schreiben von Bewertungen anzubieten oder selektiv zur Bewertungsabgabe einzuladen, kann den TrustScore verfälschen. Deshalb verstößt beides gegen unsere Richtlinien.