I recently bought a sofa from DFS and I had such a lovely experience. The lady who helped me was absolutely wonderful — very friendly, patient and helpful. She explained everything clearly and made... Mehr ansehen
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Das sagen Bewerter
Derby DFS and we spoke to Tasinah who was very nice. She sorted us out nicely with our new sofa for delivery in about a week. This to replace a previous DFS sofa from 2017 but the one we have ordered... Mehr ansehen
Unternehmen hat geantwortet
We had a wonderful Experience with Nikki in Derby dfs was really wonderful and she really helped in finding our sofas and mattress for our new home. Thank you Nikki
Tasinah was extremely knowledgeable, friendly and helpful. We visited the store with 3 sofas set in mind but ended up buying a totally different one with Tasinah’s expertise! What a truly wonderful me... Mehr ansehen
Unternehmen hat geantwortet
Unternehmensdetails
Vom Unternehmen geschrieben
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
Vom Unternehmen geschrieben
Kontaktinformationen
Mansfield Road, Meteor Centre, DE21 4SY, Derby, Vereinigtes Königreich
- 0333 999 9818
4,9
Hervorragend
3756 Bewertungen
Bittet Kunden um Bewertungen
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Treated with Respect
I liked the lay out of the store. Great Parking. I also like that staff checked I was OK and left me to browse at my own pace.
11. Juli 2026
Antwort von DFS Furniture - Derby
Hello,
We are really grateful for your kind words and for sharing your experience!
Kind regards,
Holly M
DFS Customer Support
Tasinah was so wonderfully helpful
Tasinah was so wonderfully helpful, I took an age picking the right suite and she worked all prices for me she was knowledgeable on the fabric and leather and which would would suit my household, she's an absolute credit to your company a lovely lady with a warm smile, excellent experience
11. Juli 2026
Antwort von DFS Furniture - Derby
Hello,
Thank you so much for your kind words and for taking the time to give us an amazing review. We really do appreciate it and hope you enjoy your furniture when it arrives!
Kind regards
Holly M
DFS Customer Support
Being greeted on entry but also left…
Being greeted on entry but also left alone to browse and there when needed. How buying should be thank you, Ann Marie was very knowledgeable and made it so easy
8. Juli 2026
Antwort von DFS Furniture - Derby
Hello,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lia
DFS Customer Support
I am very happy with the service…
I am very happy with the service provided by DFS. Tasinah (staff member ) explained everything to us very well and showed us every detail clearly. They also resolved our sizes issue. Thank you.
7. Juli 2026
Antwort von DFS Furniture - Derby
Hello,
Thank you so much for taking the time to write us a 5* review, your feedback is always appreciated. We are really happy to hear that you had a great experience in store with Tasinah.
Kind regards,
Lia
DFS Customer Support
Excellent service
I was very clear on what I wanted and spoke with a young manager who explained and took her time with helping me choose all options were explained however no pushy sales techniques which I appreciated. The process was checked by two members and that was efficient. All staff were present and worked like a team
4. Juli 2026
Antwort von DFS Furniture - Derby
Good Morning,
Thank you for leaving us a 5* review, we appreciate you sharing this lovely feedback with others. We’re happy we met your expectations in store and we hope you enjoy your furniture when it arrives!
Kind Regards,
Jordan
DFS Customer Support
Such a helpful member of staff who…
Such a helpful member of staff who talked us through everything clearly - made the purchase super easy
5. Juli 2026
Antwort von DFS Furniture - Derby
Hello,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lorraine A DFS Customer Support
Excellent customer service and advice
Excellent customer service and advice, polite, courteous and a pleasure to have such friendly and knowledgeable staff.
4. Juli 2026
Antwort von DFS Furniture - Derby
Hello,
We’re really grateful and appreciate you taking the time to share your experience with us.
Kind regards,
Holly M
DFS Customer Support
I am really happy with my experience in…
I am really happy with my experience in your showroom today. Staff were very helpful and friendly. They answered every question I asked about my purchase in a very friendly and honest way.
I felt welcomed in a warm and friendly way. I was even offered a cup of tea which was very nice.
3. Juli 2026
Antwort von DFS Furniture - Derby
Hello,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lorraine A DFS Customer Support
The experience was good.staff was nice…
The experience was good.staff was nice and friendly especially sunny and Mark..
3. Juli 2026
Antwort von DFS Furniture - Derby
Hello,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lorraine A DFS Customer Support
A relaxing, non-pressured experience!
We were very impressed with the choice of furniture & cost but felt really comfortable, browsing at our own pace. Dominic was exceptionally good, giving us plenty of advice (& patience!) when needed but also allowing us to look round and discuss things on our own. We're now looking forward to our chairs being delivered.
30. Juni 2026
Antwort von DFS Furniture - Derby
Good Afternoon,
Thank you for leaving us a 5* review, we appreciate you sharing this lovely feedback with others. We’re happy we met your expectations in store and we hope you enjoy your furniture when it arrives!
Kind Regards,
Jordan
DFS Customer Support
Very happy with sunny helpful polite…
Very happy with sunny helpful polite and new her products 😀
27. Juni 2026
Antwort von DFS Furniture - Derby
Hi there, it sounds like a 10/10 experience in the store here! We are thrilled to hear about it! Thank you for the feedback.
Kind Regards,
Vanessa
DFS Customer Support
Antwort von DFS Furniture - Derby
Hello, thank you so much for your review. We are so happy to hear this!
Kind Regards,
Vanessa
DFS Customer Support
Very friendly and approachable
Very friendly and approachable . Knowledgeable and with a “can do” attitude .
27. Juni 2026
Antwort von DFS Furniture - Derby
Good Morning,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind Regards,
Jordan
DFS Customer Support
left to browse in peace
left to browse in peace. when we were ready for some advise the assistant was very friendly and helpful. 10/10
26. Juni 2026
Antwort von DFS Furniture - Derby
Good Morning,
We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.
Kind Regards,
Jordan
DFS Customer Support
Very friendly explained everything so…
Very friendly explained everything so it was easy to understand. Was very patient and answered all questions.
26. Juni 2026
Antwort von DFS Furniture - Derby
Hello,
Thank you very much for sharing your experience, we love to hear your feedback about our friendly team!
Kind regards,
Lia
DFS Customer Support
Very pleased with the salesman every…
Very pleased with the salesman every thing was explained an excellent service
17. Juni 2026
Antwort von DFS Furniture - Derby
Hello Vanda,
Great review, thanks for sharing!
Kind regards,
Lia
DFS Customer Support
Courtney from start to finish was…
Courtney from start to finish was amazing. Excellent sofa knowledge and great customer service. Relaxed and not pushy. Thank you for your service I would highly recommend.
24. Juni 2026
Antwort von DFS Furniture - Derby
Hello,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lorraine A DFS Customer Support
Courtney was very experienced and…
Courtney was very experienced and helped us with sizes and measurements he was very knowledgeable about the sofa’s.
Very satisfied with the service we received and are looking forward to receiving our sofas.
16. Juni 2026
Antwort von DFS Furniture - Derby
Hello,
Thank you for sharing your lovely review. We’re glad that you enjoyed your experience with us in store. We hope that you enjoy the furniture when it arrives.
Kind Regards,
Holly M
DFS Customer Support
Very helpful, easy to sort
15. Juni 2026
Antwort von DFS Furniture - Derby
Hello,
Thank you for your kind review.
Kind Regards,
Holly M
DFS Customer Support
Good selection of Sofa's ,leather &…
Good selection of Sofa's ,leather & fabric.Recliner ,manual & electrical.Good pleasant service
13. Juni 2026
Antwort von DFS Furniture - Derby
Hi there, thanks for taking the time to leave a 4-star review, it's great to hear feedback like this!
Kind Regards,
Vanessa
DFS Customer Support
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