DFS Furniture - Derby Bewertungen 

3 761
TrustScore 5 von 5

4,9

Mansfield Road, Meteor Centre, DE21 4SY Derby, GB


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Das sagen Bewerter

Bewertet mit 5 von 5 Sternen

I recently bought a sofa from DFS and I had such a lovely experience. The lady who helped me was absolutely wonderful — very friendly, patient and helpful. She explained everything clearly and made... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

Derby DFS and we spoke to Tasinah who was very nice. She sorted us out nicely with our new sofa for delivery in about a week. This to replace a previous DFS sofa from 2017 but the one we have ordered... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

Tasinah was extremely knowledgeable, friendly and helpful. We visited the store with 3 sofas set in mind but ended up buying a totally different one with Tasinah’s expertise! What a truly wonderful me... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

Salespeople very helpful patient and friendly Delivery Service was brilliant the men that delivered were really helpful and nothing was too much trouble

Unternehmen hat geantwortet


Unternehmensdetails

  1. Möbelgeschäft
  2. Möbelzubehör
  3. Haushaltswarengeschäft
  4. Wohnmöbelgeschäft
  5. Sofageschäft
  6. Polstergeschäft

Vom Unternehmen geschrieben

Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk

Vom Unternehmen geschrieben


Kontaktinformationen

  • Mansfield Road, Meteor Centre, DE21 4SY, Derby, Vereinigtes Königreich

  • 0333 999 9818

4,9

Hervorragend

TrustScore 5 von 5

3761 Bewertungen

5 Sterne
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Bittet Kunden um Bewertungen

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4,9

Alle Bewertungen

(3 761)

99 255 Bewertungen in den letzten 12 Monaten

Bewertung abgeben
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Bewertet mit 5 von 5 Sternen

DFS are the best

DFS are the best. Their furniture is of the highest quality and are very durable. It looks great in our home.

18. Jänner 2026
DFS Furniture - Derby-Logo

Antwort von DFS Furniture - Derby

Good morning Paul,

We really appreciate you taking the time to share your experience with us. We look forward to seeing you again in the future!

Kind regards,

Lia
DFS Customer Support

Bewertet mit 5 von 5 Sternen

Wayne was very knowledgeable

Wayne was very knowledgeable, succinct and helpful. The whole process was seamless. Thank you so much!

19. Mai 2026
DFS Furniture - Derby-Logo

Antwort von DFS Furniture - Derby

Good Afternoon,

We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.

Kind Regards,

Jordan
DFS Customer Support

Bewertet mit 5 von 5 Sternen

Amazing staff

Amazing staff, very helpful

17. Mai 2026
DFS Furniture - Derby-Logo

Antwort von DFS Furniture - Derby

Thanks for this fabulous review. We appreciate you sharing it with others!

Kind Regards,
Vanessa
DFS Customer Support

Bewertet mit 5 von 5 Sternen

Staff will ask if you need help and if…

Staff will ask if you need help and if you don't they leave you to browse at leisure . They are very pleasant and easy to talk to and make you feel comfortable would recommend to others .

17. Mai 2026
DFS Furniture - Derby-Logo

Antwort von DFS Furniture - Derby

Good afternoon,

We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!

Kind regards,

Lia
DFS Customer Support

Bewertet mit 5 von 5 Sternen

I always enjoy coming to Dfs for good…

I always enjoy coming to Dfs for good quality sofas. The staff was friendly and informative. Great value.

16. Mai 2026
DFS Furniture - Derby-Logo

Antwort von DFS Furniture - Derby

Good morning Jean,

Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!

Kind regards,

Lia
DFS Customer Support

Bewertet mit 5 von 5 Sternen

The gentleman that dealt with me was…

The gentleman that dealt with me was very friendly and very helpful. He explained every thing in great detail and to what I was entitled to

15. Mai 2026
DFS Furniture - Derby-Logo

Antwort von DFS Furniture - Derby

Hello,

Thank you so much for taking the time to give us an amazing review and to share your experience with others. We really do appreciate it!

Kind regards,

Lorraine A
DFS Customer Support

Bewertet mit 5 von 5 Sternen

Good service

Good service

14. Mai 2026
DFS Furniture - Derby-Logo

Antwort von DFS Furniture - Derby

Hi there, it sounds like a 10/10 experience in the store here! We are thrilled to hear about it! Thank you for the feedback.

Kind Regards,
Vanessa
DFS Customer Support

Bewertet mit 5 von 5 Sternen

Fantastic

We had a fantastic experience at DFS thanks to Anne Marie. She was incredibly friendly, professional and patient throughout the entire process. She took the time to understand exactly what we were looking for and offered helpful advice.
Anne Marie went above and beyond to make sure everything was perfect, and her excellent customer service truly stood out. She is a credit to DFS, I would highly recommend asking for her if you visit the store.

13. Mai 2026
DFS Furniture - Derby-Logo

Antwort von DFS Furniture - Derby

Thanks for this fabulous review. We appreciate you sharing it with others!

Kind Regards,
Vanessa
DFS Customer Support

Bewertet mit 5 von 5 Sternen

Furniture Hunt

I had a most memorable experience at dfs today. I received a warm welcome by Courtney ( sorry if I misspelled the name) He was absolutely fabulous. He took his time to explain things to me in detailed and friendly manner whilst offering me different options to choose from and was very patient even though I changed my mind a couple of times.

The furnitures are absolutely perfect and credit options was great.

I had a wonderful experience and definitely recommend to anyone in need of furniture.

13. Mai 2026
DFS Furniture - Derby-Logo

Antwort von DFS Furniture - Derby

Hello,

Thank you so much for sharing your 5 star review with us. Your feedback is much appreciated. We are really happy to hear that you had a great experience in store. We hope you enjoy your furniture when it arrives in your home!

Kind regards,
Holly M
DFS Customer Support

Bewertet mit 5 von 5 Sternen

Excellent service

Connor has dealt with my claim from start to finish of ordering very knowledgeable not pushy one bit with choosing a new sofa really good customer service from him nice and easy transaction he’s an asset to dfs.

Thanks again 👍

12. Mai 2026
DFS Furniture - Derby-Logo

Antwort von DFS Furniture - Derby

We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!

Kind Regards,
Vanessa
DFS Customer Support

Bewertet mit 5 von 5 Sternen

The sales assistant was polite

The sales assistant was polite, friendly and helpful. He explained everything about the furniture, the process of ordering and payment options with patience and time. No hard sell or pressure.

4. Mai 2026
DFS Furniture - Derby-Logo

Antwort von DFS Furniture - Derby

Hello,

We’re really grateful and appreciate you taking the time to share your experience with us. We look forward to seeing you again in the future!

Kind regards,
Holly M
DFS Customer Support

Bewertet mit 4 von 5 Sternen

Nicky at the Derby branch was very…

Nicky at the Derby branch was very helpful from start to finish with our purchases.

3. Mai 2026
DFS Furniture - Derby-Logo

Antwort von DFS Furniture - Derby

Hello,

Thank you for sharing your kind review with us.

Kind regards,
Holly M
DFS Customer Support

Bewertet mit 5 von 5 Sternen

Outstanding Service from Amie at DFS Meteor Centre Derby

We ordered our Carlisle sofas from the French Connection range today at DFS Meteor Centre Derby and wanted to say a huge thank you to Amie for all of her help.

She was incredibly knowledgeable, patient and professional from start to finish. Nothing felt too much trouble and she took the time to explain all the options available to us, helping us feel completely confident in our choice. Her friendly approach and attention to detail made the whole experience enjoyable and stress free.

It’s so refreshing to receive such genuine customer service these days. We’re absolutely delighted with our order and can’t wait for our new sofas to arrive.

Thank you again Amie for all your help.

10. Mai 2026
DFS Furniture - Derby-Logo

Antwort von DFS Furniture - Derby

Hello,

Thank you for choosing DFS to purchase your new sofa. We are grateful for you sharing your experience with others and giving us a 5 star rating. We hope you love the furniture when it arrives in your home!

Kind regards
Holly M
DFS Customer Support

Bewertet mit 5 von 5 Sternen

We had an excellent experience

We had an excellent experience.
Customer service was commendable.
We were made to feel comfortable and supported.
Ample information was provided about products for informed decision making.
Thank you.
Keep up your great work!

7. Mai 2026
DFS Furniture - Derby-Logo

Antwort von DFS Furniture - Derby

Hello,

Thank you for taking the time to leave us your review. Your feedback is greatly appreciated. We are so happy to hear about the fantastic service received. Thank you so much for placing an order with us.

Kind Regards,
Holly M
DFS Customer Support

Bewertet mit 4 von 5 Sternen

Helpful and happy

Recently purchased a sofa and the process was easy and straight forward. The member of staff that helped us, Dominic, was attentive, friendly and knowledgeable. He gave us all the information and let us know what was available to us in terms of payment plans and extras for the sofa. I would have preferred that we were asked more directly whether or not we wanted some of the additions to the sofa ie. The non slip feet. However I understand this is a business strategy and not one of the individual. The process was smooth and as someone that has not purchase a sofa before, I worried it would be a little overwhelming but Dominic put me at ease straight away with his friendly yet professional nature. Highly recommend.

25. April 2026
DFS Furniture - Derby-Logo

Antwort von DFS Furniture - Derby

Good afternoon,

Thank you very much for sharing your experience, we love to hear your feedback about our friendly team!

Kind regards,

Lia
DFS Customer Support

Bewertet mit 5 von 5 Sternen

Sales without the pressure

The team at DFS were very friendly and knowledgable, and spent time talking to us about all of the options available. There was no rush or pressure to make any decisions.

4. Mai 2026
DFS Furniture - Derby-Logo

Antwort von DFS Furniture - Derby

Good afternoon Miss Bradley,

Thank you very much for sharing your experience, we love to hear your feedback about our friendly team!

Kind regards,

Lia
DFS Customer Support

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