DFS Furniture - Dudley Bewertungen 

3 793
TrustScore 5 von 5

4,9

Station Dr, Merry Hill Retail Park Unit 2, DY5 1SY Brierley Hill, GB


Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren

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Das sagen Bewerter

Bewertet mit 5 von 5 Sternen

Aliyah was superb, such knowledge , friendly approach and lovely girl, a credit to you at dfs, do not discount Sam or Ben at merryhill center, we went back the day after we saw what we wanted and Ben... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

Visited the store on the 26th July, from start to finish I was made to feel welcome as soon as we started talking to the assistant she kindly offered us a drink straight away. All our queries we ans... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

Tony the sales person made us feel at ease and didn’t pressure us at all with our purchases we took our time and he very professionally helped us with any questions we had. Not once did he come across... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

Extremely helpful sales assistant, Ailyah, told her what I was looking for, the configuration I was after and she showed me the perfect sofas, ordered on the spot! Fantastic service, can’t wait for de... Mehr ansehen

Unternehmen hat geantwortet


Unternehmensdetails

  1. Möbelgeschäft
  2. Möbelzubehör
  3. Haushaltswarengeschäft
  4. Wohnmöbelgeschäft
  5. Sofageschäft
  6. Polstergeschäft

Vom Unternehmen geschrieben

Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk

Vom Unternehmen geschrieben


Kontaktinformationen

  • Station Dr, Merry Hill Retail Park Unit 2, DY5 1SY, Brierley Hill, Vereinigtes Königreich

  • 0333 999 9844

4,9

Hervorragend

TrustScore 5 von 5

3793 Bewertungen

5 Sterne
4 Sterne
3 Sterne
2 Sterne
1 Stern

Bittet Kunden um Bewertungen

Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.

Inhalte von echten Menschen stehen bei Trustpilot im Vordergrund. Dieses Unternehmen kann jedoch zusätzlich unser KI-gestütztes Antwort-Tool verwenden, um Hilfe beim Verfassen von Antworten zu erhalten.

So nutzt dieses Unternehmen Trustpilot

Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.

4,9

Alle Bewertungen

(3 793)

97 237 Bewertungen in den letzten 12 Monaten

Bewertung abgeben
Unternehmen auf Trustpilot dürfen keine finanziellen oder anderweitigen Anreize oder Gegenleistungen für das Verbergen von Bewertungen anbieten. Bewertungen spiegeln die Meinung einzelner Nutzer wider und nicht die von Trustpilot. Mehr erfahren

Bewertet mit 5 von 5 Sternen

The service and advisor were both excellent

The service was excellent. On arrival to the store, I was noticed and greeted warmly and then left in peace to look around and take my time.
When I found a sofa of interest, staff member Jake was excellent. Funny, friendly and helpful. Excellent customer service. Explained options clearly and with enthusiasm and made the experience less daunting and felt more like talking to a friend. Highly recommend buying from DFS and ask for Jake!

16. Juni 2026
DFS Furniture - Dudley-Logo

Antwort von DFS Furniture - Dudley

Thanks for this fabulous review. We appreciate you sharing it with others!

Kind Regards
Vanessa
DFS Customer Support

Bewertet mit 5 von 5 Sternen

Great experience

Great customer service from start to finish. We were given plenty of time to look around and shop without feeling pressured. The staff were polite, welcoming, and even offered us drinks. Everything was explained clearly and simply, with no hidden fees or surprises. The whole process was quick and easy. Ben was particularly helpful, knowledgeable, and made the experience stress-free. Highly recommended.

16. Juni 2026
DFS Furniture - Dudley-Logo

Antwort von DFS Furniture - Dudley

Good Afternoon,

Thank you for taking the time to leave us a 5* review. We’re happy that Ben met your expectations in store and that you had a lovely experience when placing the order. We appreciate you sharing the review with others.

Kind Regards,

Jordan
DFS Customer Support

Bewertet mit 5 von 5 Sternen

Outstanding service

Outstanding service from start to finish. Tony was professional, responsive, and highly efficient throughout the entire process. Communication was excellent, and everything was handled smoothly and on time. His attention to detail and commitment to customer satisfaction really stood out. It's refreshing to work with a company that consistently delivers such a high standard of service. I would highly recommend DFS to anyone looking for a reliable and trustworthy service provider.

12. Juni 2026
DFS Furniture - Dudley-Logo

Antwort von DFS Furniture - Dudley

Hello,

Thank you so much for taking your time to write us a 5* review. We are really happy to hear that you had a great experience in store and that you were able to choose the right furniture to suit you and your home!

Kind regards,

Lia
DFS Customer Support

Bewertet mit 5 von 5 Sternen

Good customer care from the members of…

Good customer care from the members of staff that assisted us, no rushing or pushy sales. Allowed us to take our time and provided good advice around choices and availability.

13. Juni 2026
DFS Furniture - Dudley-Logo

Antwort von DFS Furniture - Dudley

Hello,

Thank you for sharing your lovely review. We’re happy that you enjoyed your experience in the store. It is much appreciated!

Kind regards
Holly M
DFS Customer Support

Bewertet mit 5 von 5 Sternen

Dealt with Tony Brierley Very Good…

Dealt with Tony Brierley Very Good explained everything was a breeze
Very pleased as my family have had many sofas of DFS

14. Juni 2026
DFS Furniture - Dudley-Logo

Antwort von DFS Furniture - Dudley

Hello,

Thank you for sharing your positive feedback with us.

Kind regards,
Holly M
DFS Customer Support

Bewertet mit 5 von 5 Sternen

Helpful staff

14. Juni 2026
DFS Furniture - Dudley-Logo

Antwort von DFS Furniture - Dudley

Hello Andrew,

Thanks for the 5 stars! It's much appreciated

Kind regards,

Lia
DFS Customer Support

Bewertet mit 5 von 5 Sternen

Matt was so great

Matt was so great. Lovely guy. Talked us through everything in enough detail and made us laugh along the way! Threw in a couple of extras at no additional cost. Couldn't have asked for better service. Sofa ordered ready for my house move next week. Thank you for being a part of making my house look like a home.

13. Juni 2026
DFS Furniture - Dudley-Logo

Antwort von DFS Furniture - Dudley

Hello,

Thank you so much for taking the time to give us an amazing review and to share your experience with others. We really do appreciate it!

Kind regards,

Lorraine A
DFS Customer Support

Bewertet mit 5 von 5 Sternen

Tony was very professional

Tony was very professional. Extremely helpful. What helped me decide to buy a new sofas, was how Tony left us alone and gave us space and time to decide on our own. Without any pressure. And the price and zero interest.

13. Juni 2026
DFS Furniture - Dudley-Logo

Antwort von DFS Furniture - Dudley

Hello,

Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!

Kind regards,
Lorraine A DFS Customer Support

Bewertet mit 5 von 5 Sternen

Everyone in Merryhill DFS Store were…

Everyone in Merryhill DFS Store were friendly welcoming without being pushy or over bearing. Sham was professional, he had a lovely approach to customers and made me feel comfortable and that the purchase must be right for me. I would definitely go back

13. Juni 2026
DFS Furniture - Dudley-Logo

Antwort von DFS Furniture - Dudley

Hello,

Thank you so much for taking the time to give us an amazing review and sharing your experience with others. We really do appreciate it.

Kind Regards,

Lorraine A
DFS Central Customer Support

Bewertet mit 5 von 5 Sternen

The man who helped was lovely and…

The man who helped was lovely and friendly, he was very informative thank you

13. Juni 2026
DFS Furniture - Dudley-Logo

Antwort von DFS Furniture - Dudley

Hello,

Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!

Kind regards,

Lorraine A
DFS Customer Support

Bewertet mit 5 von 5 Sternen

Excellent service

Tony was very helpful and polite. Was really pleased with the customer service we received.

15. Mai 2026
DFS Furniture - Dudley-Logo

Antwort von DFS Furniture - Dudley

Hello,

Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!

Kind regards,
Lorraine A DFS Customer Support

Bewertet mit 5 von 5 Sternen

A very welcoming experience

A very welcoming experience. Nothing was to much trouble for the salesman. He explained the entire purchasing process and answered all my questions. A great friendly service, and I left happy and reassured with my purchase.

10. Juni 2026
DFS Furniture - Dudley-Logo

Antwort von DFS Furniture - Dudley

Hi there, it sounds like a 10/10 experience in the store here! We are thrilled to hear about it! Thank you for the feedback.

Kind Regards,
Vanessa
DFS Customer Support

Bewertet mit 5 von 5 Sternen

Dfs Brierley hill

Unfortunately I’ve forgotten the representatives name but he was lovely to work with. He was friendly, helpful, talked me through everything, explained everything well and efficiently. Pleasure to deal with and I left a happy customer

10. Juni 2026
DFS Furniture - Dudley-Logo

Antwort von DFS Furniture - Dudley

Hello,

Thank you so much for taking the time to share your lovely review, it's much appreciated!

Kind regards,
Lorraine A
DFS Customer Support

Bewertet mit 5 von 5 Sternen

Impressed

Very helpful and knowledgeable team so happy to help and go the extra mile cery impressed with my experience at dfs merryhill from floor staff to management

2. Juni 2026
DFS Furniture - Dudley-Logo

Antwort von DFS Furniture - Dudley

Hello,

Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!

Kind regards,

Lorraine A
DFS Customer Support

Bewertet mit 4 von 5 Sternen

Helpful staff

The store didn't have exactly what I wanted. But, the staff were helpful, patient and polite.

8. Juni 2026
DFS Furniture - Dudley-Logo

Antwort von DFS Furniture - Dudley

Hello Sue,

Thanks for your fabulous review, we love to hear it!

Kind regards,

Lia
DFS Customer Support

Bewertet mit 5 von 5 Sternen

Tony was extremely helpful and funny

Tony was extremely helpful and funny

7. Juni 2026
DFS Furniture - Dudley-Logo

Antwort von DFS Furniture - Dudley

Hello,

We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!

Kind regards,

Lorraine A
DFS Customer Support

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