I have been in 4 times to DFS Eastbourne - each time, no pressure or hard sale. Just extremely helpful and knowledgeable staff. Today I purchased the sofa having really chatted with Tracey a... Mehr ansehen
Unternehmen hat geantwortet
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
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Das sagen Bewerter
This is the second sofa we have purchased from DFS, Tracey sold us our first sofa 3 years ago and remembered us! The team are super friendly , knowledgeable and provide a very personable servic... Mehr ansehen
Unternehmen hat geantwortet
I had a great experience working with James, he is an asset to your company and made buying my new sofa simple and stress free, he listened carefully to what I needed. Excellent customer service.
Unternehmen hat geantwortet
Fabulous experience, a wonderful environment to sofa-search, we were left alone to make a decision but there were plenty of staff available to help us with any questions. We had measured up in advance... Mehr ansehen
Unternehmen hat geantwortet
Unternehmensdetails
Vom Unternehmen geschrieben
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
Vom Unternehmen geschrieben
Kontaktinformationen
Broadwater Way, BN22 9PW, Eastbourne, Vereinigtes Königreich
- 0333 999 9842
4,9
Hervorragend
4729 Bewertungen
Bittet Kunden um Bewertungen
Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.
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So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Had a good laugh with the staff
Had a good laugh with the staff, Matt walked me through and explained everything. Overall, absolutely fantastic customer service and cheerful atmosphere with all the guys.
28. August 2026
Verwendet eventuell KI als AntworthilfeMehr lesen
Inhalte von echten Menschen stehen bei Trustpilot im Vordergrund. Dieses Unternehmen kann jedoch zusätzlich unser KI-gestütztes Antwort-Tool verwenden, um Hilfe beim Verfassen von Antworten zu erhalten.
Can’t fault the service we received…
Can’t fault the service we received today from Emma today in store.She was friendly and explained everything we needed to know very clearly.
27. August 2026
Antwort von DFS Furniture - Eastbourne
Hello,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind regards,
Lia
DFS Customer Support
Top service
Very pleased with the service delivery, Emma was great, she was very friendly and helpful. Assisted in guiding our choices.
Happy with the purchase.
27. August 2026
Antwort von DFS Furniture - Eastbourne
Hello,
Thank you so much for taking the time to give us an amazing review and to share your experience with others. We really do appreciate it!
Kind regards,
Lia
DFS Customer Support
Emma Crawford was excellent and…
Emma Crawford was excellent and explained everything about the Sofa’s and Chair that we have brought, a very helpful and knowledgeable person.
27. August 2026
Antwort von DFS Furniture - Eastbourne
Hello,
Thanks for your lovely feedback, we’re glad to hear Emma met your expectations and gave you all the info you needed to make your purchase.
Kind regards,
Lia
DFS Customer Support
Knowledgeable, professional and helpful staff
Matt was very helpful in guiding us towards a potential decision that would suit our sofa needs and Emma was extremely helpful and thorough during the purchase and payment procedure the following day.
27. August 2026
Antwort von DFS Furniture - Eastbourne
Hello,
Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!
Kind regards,
Lia
DFS Customer Support
I had a great experience working with…
I had a great experience working with James, he is an asset to your company and made buying my new sofa simple and stress free, he listened carefully to what I needed. Excellent customer service.
27. August 2026
Antwort von DFS Furniture - Eastbourne
Hello,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lia
DFS Customer Support
Great customer service in store
Great customer service in store. The sales rep took time to clearly explain all the options available.
19. August 2026
Antwort von DFS Furniture - Eastbourne
Hello,
Thanks for your fabulous review, we love to hear it!
Kind regards,
Lia
DFS Customer Support
Antwort von DFS Furniture - Eastbourne
Hello,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind regards,
Lia
DFS Customer Support
Not just a sofa
I have been in 4 times to DFS Eastbourne - each time, no pressure or hard sale. Just extremely helpful and knowledgeable staff.
Today I purchased the sofa having really chatted with Tracey and she really helped to identify the best options for our home.
Giving g me time to consider and really decide what was best for us.
Very helpful, extremely supportive and gave us the best advice.
I'd like to acknowledge Matt, Emily and Tracey especially.
26. August 2026
Antwort von DFS Furniture - Eastbourne
Good Morning,
Thank you so much for taking the time to write us a 5* review. Your feedback is much appreciated. We are really happy to hear that you had a great experience in store with Matt, Emily and Tracey.
Kind Regards,
Jordan
DFS Customer Support
Emma was patient and went through…
Emma was patient and went through everything, making sure all our needs were met.
26. August 2026
Antwort von DFS Furniture - Eastbourne
Good Morning,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind Regards,
Jordan
DFS Customer Support
A pleasant visit to the showroom
A pleasant visit to the showroom. There are plenty of options available, and we were very happy to be able to try them out to find the one that fits our needs. Good customer service overall.
26. August 2026
Antwort von DFS Furniture - Eastbourne
Good Morning,
Thank you for sharing your lovely review. We’re glad to hear you enjoyed your experience with us in store. We hope you love the furniture as much as us!
Kind Regards,
Jordan
DFS Customer Support
My experience at DFS was excellent
My experience at DFS was excellent, the staff member who helped me, supplied lots of information on the sofa I brought
27. Juli 2026
Antwort von DFS Furniture - Eastbourne
Hello,
Thank you for taking the time to leave us your review. Your feedback is greatly appreciated.
Kind Regards,
Holly M
DFS Customer Support
Antwort von DFS Furniture - Eastbourne
Good Afternoon,
Great review, thanks for sharing!
Kind Regards
Jordan
DFS Customer Support
Antwort von DFS Furniture - Eastbourne
Hello,
Thank you for your great feedback.
Kind Regards,
Holly M
DFS Customer Support
great friendly service
24. August 2026
Antwort von DFS Furniture - Eastbourne
Hello,
Thanks for the 5 stars! It's much appreciated
Kind regards,
Lia
DFS Customer Support
The expertise of the staff..
The expertise of the staff at Eastbourne Store were outstanding.. They helped us choose the correct sofa and help us with the finance..
23. August 2026
Antwort von DFS Furniture - Eastbourne
Hello,
We are really grateful for your kind words and for sharing your experience!
Kind regards,
Holly M
DFS Customer Support
Excellent service from staff they were…
Excellent service from staff they were very friendly and extremely helpful
23. August 2026
Antwort von DFS Furniture - Eastbourne
Hello,
Thank you for your positive feedback.
Kind Regards,
Holly M
DFS Customer Support
Antwort von DFS Furniture - Eastbourne
Hello,
Thank you for your great feedback.
Kind regards
Holly M
DFS Customer Support
Very helpful staff
Very helpful staff. Had to wait rather a long time for help but I guess Sunday afternoon is a busy time.
23. August 2026
Antwort von DFS Furniture - Eastbourne
Hello,
Thank you for sharing your kind review with us.
Kind regards
Holly M
DFS Customer Support
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