We visited the store in Edinburgh today to simply see a few selected sofas in person intending on ordering online at a later date. Euan checked on us to see if we needed a hand and talked us through t... Mehr ansehen
Unternehmen hat geantwortet
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
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Das sagen Bewerter
First of all the look and feel of the store. It felt very welcoming, well laid out and the products looked like really good quality. We were met with Zara who was very friendly, encouraging and extrem... Mehr ansehen
Unternehmen hat geantwortet
Neil was great! I was being really indecisive but he answered all the questions I had with 100% effort, even showing us the difference options on the big screen, which was really helpful. He was reall... Mehr ansehen
Unternehmen hat geantwortet
Neil in the Edinburgh store was extremely helpful. Most of all though , gave me time to make a decision on my own without being pressured into buying something! Not always in the case in other stor... Mehr ansehen
Unternehmen hat geantwortet
Unternehmensdetails
Vom Unternehmen geschrieben
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
Vom Unternehmen geschrieben
Kontaktinformationen
A1, Milton Link, EH15 3QH, Edinburgh, Vereinigtes Königreich
- 0333 999 9793
4,9
Hervorragend
10 143 Bewertungen
Bittet Kunden um Bewertungen
Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.
Inhalte von echten Menschen stehen bei Trustpilot im Vordergrund. Dieses Unternehmen kann jedoch zusätzlich unser KI-gestütztes Antwort-Tool verwenden, um Hilfe beim Verfassen von Antworten zu erhalten.
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Very welcoming and professional…
Very welcoming and professional customer service. Everything was explained to detail very pleased
29. Juli 2026
Antwort von DFS Furniture - Edinburgh
Hello,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind regards,
Lorraine E
DFS Customer Support
5 star service
The staff is so wonderful and cooperative, in person also over the phone,I got instant help
25. Juli 2026
Antwort von DFS Furniture - Edinburgh
Good Afternoon,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind Regards,
Jordan
DFS Customer Support
Excellent customer service
Excellent customer service, Ash was brilliant with us, very helpful and knowledgeable!
27. Juli 2026
Antwort von DFS Furniture - Edinburgh
Hello,
We are really grateful for your kind words and for sharing your experience!
Kind regards,
Lorraine A
DFS Central Customer Support
Great customer service,
Great customer service,
Helped me with what I wanted and explained sizes etc even though what I wanted wasnt in store.
27. Juli 2026
Antwort von DFS Furniture - Edinburgh
Hello Shelley,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lia
DFS Customer Support
On entering the store yesterday we were…
On entering the store yesterday we were welcomed by a lovely gentleman. We looked around without any pressure and when we were ready to ask questions approached by a lovely lady who answered our questions professionally and we purchased a New Tamla.
26. Juli 2026
Bewertung ohne vorherige Einladung
Antwort von DFS Furniture - Edinburgh
Hello,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind Regards
Lorraine A DFS Customer Support
Friendly and made buying a joy
Took the time to really understand what we wanted and make relevant recommendations
26. Juli 2026
Antwort von DFS Furniture - Edinburgh
Good Morning,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind Regards,
Jordan
DFS Customer Support
Karina at Milton Link DFS Edinburgh…
Karina at Milton Link DFS Edinburgh could not have been more friendly and helpful. I came in this weekend with no idea where to start, just that I know I need a new sofa! She talked me through all of the fabric, colour and sizing options available. Let me browse at my own pace and stepped in where needed. She works with a smile on her face and she made the whole experience relaxed from start to finish. Thank you Karina!! I’ve come away with a lot of options to consider and I feel well informed :)
25. Juli 2026
Bewertung ohne vorherige Einladung
Antwort von DFS Furniture - Edinburgh
Good Afternoon,
Thank you so much for taking the time to write us a 5* review. Your feedback is much appreciated. We are really happy to hear that you had a great experience in store with Karina.
Kind Regards,
Jordan
DFS Customer Support
Very friendly and gave us great service
25. Juli 2026
Antwort von DFS Furniture - Edinburgh
Good Morning,
Great review, thanks for sharing!
Kind Regards
Jordan
DFS Customer Support
it was a great service from the staff…
it was a great service from the staff who deal us really satisfied from
them
25. Juli 2026
Antwort von DFS Furniture - Edinburgh
Good Morning,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind Regards,
Jordan
DFS Customer Support
Great in store experience and…
Great in store experience and successful purchase from friendly and polite sales agent.
Looking forward to receiving furniture.
25. Juli 2026
Antwort von DFS Furniture - Edinburgh
Good Morning,
Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!
Kind Regards,
Jordan
DFS Customer Support
Really helpful staff members
Really helpful staff members, a great experience all round!
24. Juli 2026
Antwort von DFS Furniture - Edinburgh
Good Morning,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind Regards,
Jordan
DFS Customer Support
New sofa
George was very helpful and informative. He recognised us from our first visit and appreciated the need for time for us to choose the right sofa for us.
24. Juli 2026
Antwort von DFS Furniture - Edinburgh
Good Morning,
Thank you for taking the time to leave your review. We are really happy to hear that you had a great experience in store with George.
Kind Regards,
Jordan
DFS Customer Support
George asked how we were doing and…
George asked how we were doing and offered all the help available. Great asset and very knowledgeable and professional with a friendly approach. Made our buying alot easier and smooth
24. Juli 2026
Antwort von DFS Furniture - Edinburgh
Good Morning,
Thank you for taking the time to leave your review. We are really happy to hear that you had a great experience in store with George.
Kind Regards,
Jordan
DFS Customer Support
Excellent service and fully satisfied.
I am absolutely delighted with the service. Everything went smoothly, and the staff were incredibly helpful and friendly. I highly recommend them.
24. Juli 2026
Antwort von DFS Furniture - Edinburgh
Hello,
Thank you so much for taking the time to share your feedback, it is much appreciated. We hope that you love your furniture when it arrives!
Kind regards,
Lia
DFS Customer Support
Great customer service.
24. Juli 2026
Antwort von DFS Furniture - Edinburgh
Hello,
Thanks for sharing your lovely review!
Kind regards,
Lia
DFS Customer Support
Very friendly staff
23. Juli 2026
Antwort von DFS Furniture - Edinburgh
Hello,
Thank you for your 5 star review.
Kind regards,
Holly M
DFS Customer Support
Sofas lovely and staff amazing!
The sofas in the store are fabulous. Staff amazing! They were just so helpful and easy to deal with.
Neil, Caitlin & George there to help and assist every step of the way without being pushy.
23. Juli 2026
Antwort von DFS Furniture - Edinburgh
Hello,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lorraine A DFS Customer Support
Zara was lovely
Zara was lovely, very friendly and professional. We had already decided on our sofa prior to going the the store but Zara provided a lot of useful information on the ongoing maintenance of our soafs.
22. Juli 2026
Antwort von DFS Furniture - Edinburgh
Hello,
Thank you so much for taking the time to give us an amazing review and sharing your experience with others. We really do appreciate it.
Kind Regards,
Holly M
DFS Customer Support
Super friendly staff
Super friendly staff, very knowledgeable and informative…and patient.
22. Juli 2026
Antwort von DFS Furniture - Edinburgh
Hello,
Thank you for your 5 star review.
Kind Regards,
Holly M
DFS Customer Support
Antwort von DFS Furniture - Edinburgh
Hello,
Thank you for your lovely review.
Kind regards,
Holly M
DFS Customer Support
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