Staff very helpful and not too pushy, gave me great advice, best deals , very happy with my purchase, quick delivery with option to reschedule if needed.visited twice and purchased on second visit, on... Mehr ansehen
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
We visited the store in Edinburgh today to simply see a few selected sofas in person intending on ordering online at a later date. Euan checked on us to see if we needed a hand and talked us through t... Mehr ansehen
Unternehmen hat geantwortet
First of all the look and feel of the store. It felt very welcoming, well laid out and the products looked like really good quality. We were met with Zara who was very friendly, encouraging and extrem... Mehr ansehen
Unternehmen hat geantwortet
Neil was great! I was being really indecisive but he answered all the questions I had with 100% effort, even showing us the difference options on the big screen, which was really helpful. He was reall... Mehr ansehen
Unternehmen hat geantwortet
Unternehmensdetails
Vom Unternehmen geschrieben
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
Vom Unternehmen geschrieben
Kontaktinformationen
A1, Milton Link, EH15 3QH, Edinburgh, Vereinigtes Königreich
- 0333 999 9793
4,9
Hervorragend
10 152 Bewertungen
Bittet Kunden um Bewertungen
Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.
Inhalte von echten Menschen stehen bei Trustpilot im Vordergrund. Dieses Unternehmen kann jedoch zusätzlich unser KI-gestütztes Antwort-Tool verwenden, um Hilfe beim Verfassen von Antworten zu erhalten.
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
The lady that was helping us
The lady that was helping us, Zara was very nice and showed us through a lot of sofas to pick and her communication was great and I enjoyed the experience a lot mostly due to the great customer service, I left very happy
13. Juli 2026
Antwort von DFS Furniture - Edinburgh
Hello,
Thank you so much for taking the time to give us a 5 star rating and to share your experience with others. It is much appreciated!
Kind regards
Holly M
DFS Customer Support
As soon as we walked in we were…
As soon as we walked in we were welcomed by Zara with a friendly smile and I trusted her straight away. She listened to what our needs were and was so patient. We left with couch if our dreams.
13. Juli 2026
Antwort von DFS Furniture - Edinburgh
Hello,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lorraine A DFS Customer Support
excellent experience
salesmen very helpful and professional. introduced himself when we went in asked what we were looking for and explained the best way to go round the shop for what we were looking for. gave us plenty of time to look.
colleague who checked the order was also very pleasant
13. Juli 2026
Antwort von DFS Furniture - Edinburgh
Hello,
We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.
Kind regards,
Lorraine A
DFS Customer Support
Fab experience
Great variety of sofa options in store. Very friendly and helpful staff, not too stifling. Excellent customer service!
12. Juli 2026
Antwort von DFS Furniture - Edinburgh
Hello,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind regards,
Lorraine A
DFS Customer Support
Very helpful staff
Very helpful staff. They don’t hound you for a sale but check in with you. Allow you to look around and go to them if interested in buying. Staff knowledgable and approachable. Great experience.
5. Juli 2026
Antwort von DFS Furniture - Edinburgh
Hello,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lorraine A DFS Customer Support
Ryan at dfs Milton Rd customer service…
Ryan at dfs Milton Rd customer service was absolutely fantastic gave us plenty of time to look around & answer any questions that we had he explained everything & gave us lots of choices & mist important he listened to what we wanted i would definitely buy from again
12. Juli 2026
Bewertung ohne vorherige Einladung
Antwort von DFS Furniture - Edinburgh
Hello,
Thank you for taking the time to leave us your review. Your feedback is greatly appreciated. We are so happy to hear you had a smooth experience when placing your order with us.
Kind Regards,
Holly M
DFS Customer Support
Fantastic customer service
Fantastic customer service, very friendly, listened to what we were asking then gave us all the information that we needed, gave us time to have another look to make sure we would be happy with our choices, then Ryan explained our payment options & went over everything with us before we agreed to everything would definitely recommend as friendly approachable staff
12. Juli 2026
Antwort von DFS Furniture - Edinburgh
Hello,
Thank you for taking the time to leave us your review. Your feedback is greatly appreciated. We are so happy to hear about the fantastic service received. Thank you so much for placing an order with us.
Kind Regards,
Holly M
DFS Customer Support
Antwort von DFS Furniture - Edinburgh
Hello,
Thank you for your kind review.
Kind regards
Holly M
DFS Customer Support
The Tiny little things are important
This lady was so friendly and professional! She made us so comfortable from start to finish and also her superior looking over the deal was really professional !
12. Juli 2026
Antwort von DFS Furniture - Edinburgh
Hello,
We are really grateful for your kind words and for sharing your experience!
Kind regards,
Holly M
DFS Customer Support
excellent service
12. Juli 2026
Antwort von DFS Furniture - Edinburgh
Hello,
Thank you for your 5 star review.
Kind Regards,
Holly M
DFS Customer Support
Outstanding customer service
I was told about the excellent customer service - and delighted to say this was my experience today. It exceeded my expectations from the moment I stepped into the store.
Carrie was helpful, knowledgeable and made he whole purchase easy and comfortable.
Thank you
12. Juli 2026
Antwort von DFS Furniture - Edinburgh
Hello,
Thank you for taking the time to leave us your review. Your feedback is greatly appreciated. We are so happy to hear you had a smooth experience when placing your order with us.
Kind Regards,
Holly M
DFS Customer Support
Antwort von DFS Furniture - Edinburgh
Hello,
Thank you for your lovely review.
Kind regards
Holly M
DFS Customer Support
Antwort von DFS Furniture - Edinburgh
Hello,
Thank you for your kind review.
Kind regards
Holly M
DFS Customer Support
Antwort von DFS Furniture - Edinburgh
Hello,
Thank you for your 5 star review.
Kind regards,
Holly M
DFS Customer Support
Great service from the minute I walked…
Great service from the minute I walked into store. Lovely staff, beautiful store. Highly recommend.
11. Juli 2026
Antwort von DFS Furniture - Edinburgh
Hello,
Thank you for sharing your kind feedback with us.
Kind Regards,
Holly M
DFS Customer Support
Antwort von DFS Furniture - Edinburgh
Hello,
Thank you for your kind review.
Kind regards,
Holly M
DFS Customer Support
Antwort von DFS Furniture - Edinburgh
Hello Kevin,
Thanks for sharing your lovely review!
Kind regards,
Lia
DFS Customer Support
Antwort von DFS Furniture - Edinburgh
Hello Jacqueline,
Amazing review, we really appreciate it!
Kind regards,
Lia
DFS Customer Support
Great experience
Great experience, allowed us time to look around without pressure.
Whilst choosing were very helpful from start to finish with sizes, fabric, colours and ordering process.
10. Juli 2026
Antwort von DFS Furniture - Edinburgh
Hello,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind regards,
Lorraine A
DFS Customer Support
Great experience at Edinburgh…
Had a great experience at the Edinburgh Newcraighall branch, store had a lot of choice & beautifully layed out.
Sukai was extremely professional, very helpful & made the whole experience a breeze.
8. Juli 2026
Antwort von DFS Furniture - Edinburgh
Hello,
Thank you so much for taking the time to give us a 5 star rating and to share your experience with others. It is much appreciated!
Kind regards
Holly M
DFS Customer Support
So funktioniert Trustpilot
Auf Trustpilot hat jeder die Möglichkeit, Bewertungen abzugeben. Der Verfasser einer Bewertung kann diese jederzeit bearbeiten oder löschen, und die Bewertungen werden angezeigt, solange der jeweilige Nutzer-Account aktiv ist.
Zum Schutz unseres Portals setzen wir auf eine Kombination aus spezialisierten Mitarbeitern und cleveren Technologien. Erfahren Sie, wie wir gefälschte Bewertungen bekämpfen.
Erfahren Sie mehr darüber, wie Bewertungen auf Trustpilot gehandhabt werden.
Hier finden Sie 8 Tipps für das Schreiben von Bewertungen.
Die Verifizierung hilft sicherzustellen, dass es sich bei den Bewertungen, die Sie auf Trustpilot lesen, um Bewertungen von echten Menschen handelt.
Anreize für das Schreiben von Bewertungen anzubieten oder selektiv zur Bewertungsabgabe einzuladen, kann den TrustScore verfälschen. Deshalb verstößt beides gegen unsere Richtlinien.