Paul was fantastic from start to finish. Even when we had to leave half way through to pick kids up from grand parents house. Explained everything, talked us through all of our options/different fabri... Mehr ansehen
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
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Das sagen Bewerter
We were just browsing and after chatting with the sales person were able to choose a Sofa which suited us perfectly. We were unsure of the size we had chosen but the sales person held the items for... Mehr ansehen
Fantastic experience and service from David, DFS Metrocentre. We enjoyed our visit and were under no pressure. We were offered refreshments and told to take our time. Once we had chosen our sofas, Dav... Mehr ansehen
Unternehmen hat geantwortet
Lovely clean and well designed showroom. Staff friendly and attentive without being pushy. Once engaged both Zac on an earlier visit and then Paul today were very helpful and guided us effortless... Mehr ansehen
Unternehmen hat geantwortet
Unternehmensdetails
Vom Unternehmen geschrieben
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
Vom Unternehmen geschrieben
Kontaktinformationen
metro retail park metro retail park, NE11 9XS, Gateshead, Vereinigtes Königreich
- 0333 999 9757
4,9
Hervorragend
10 227 Bewertungen
Bittet Kunden um Bewertungen
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Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Sales person was extremely polite and…
Sales person was extremely polite and patient, explained everything in a professional but calm manner
14. Juli 2026
Antwort von DFS Furniture - Gateshead
Hello Dave,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind regards,
Lia
DFS Customer Support
The purchase of the furniture was made easy as the salesman knew the product and was very helpful …
The purchase of the furniture was made very easy and
12. Juli 2026
Antwort von DFS Furniture - Gateshead
Hello,
Great review, thanks for sharing!
Kind regards,
Lia
DFS Customer Support
Had a really great service from Mark
Had a really great service from Mark , who was knowledgable attentive and professional .Great customer service throughout our visit to the store
14. Juli 2026
Antwort von DFS Furniture - Gateshead
Hello Mrs Hall,
We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.
Kind regards,
Lia
DFS Customer Support
Excellent staff member.
14. Juli 2026
Antwort von DFS Furniture - Gateshead
Hello Joan,
Great review, thanks for sharing!
Kind regards,
Lia
DFS Customer Support
Straight forward ,easy to…
Straight forward ,easy to understand.fair price Thanks Juliet
14. Juli 2026
Antwort von DFS Furniture - Gateshead
Hello Philip,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind regards,
Lia
DFS Customer Support
Looking for new furniture/ reasonable prices !
I visited the store by Newcastle Metro Centre and the Sales Assistant David, was so helpful and knowledgeable, I fell in love with the sofa and armchair and really enjoyed the stores presentation of its furniture. Loved the Summer sale prices, which really help!
13. Juli 2026
Antwort von DFS Furniture - Gateshead
Hello,
Thank you so much for taking the time to give us an amazing review and sharing your experience with others. We really do appreciate it.
Kind Regards,
Holly M
DFS Customer Support
Staff great don't push you let you look…
Staff great don't push you let you look round but there if you need them Patrick was great explained everything.
1. Juli 2026
Antwort von DFS Furniture - Gateshead
Hello,
Thank you for sharing your lovely feedback with us.
Kind regards
Holly M
DFS Customer Support
Zak was nothing but helpful and such a…
Zak was nothing but helpful and such a king genuinely nice person. Was a pleasure to work with him. Thank you so much for the laughs and nice vibes.
13. Juli 2026
Antwort von DFS Furniture - Gateshead
Good Morning,
Thank you very much for your kind review. Here at DFS we are committed to providing world class customer service from the sale, through to the delivery and aftercare.
Just to make you aware you have rated DFS at 1 star, if you do have any concerns at all please get in touch with a member of our team on 0333 9999 777 and we would be more than happy to assist you.
Kind Regards,
Lorraine A
DFS Central Customer Support
Antwort von DFS Furniture - Gateshead
Hello,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind regards,
Lorraine A
DFS Customer Support
Great helpful assistance can not fault…
Great helpful assistance can not fault the service
13. Juli 2026
Antwort von DFS Furniture - Gateshead
Hello,
We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!
Kind regards,
Lorraine A
DFS Customer Support
Paul was fantastic
Paul was fantastic. Didn’t try to sell us something we didn’t want. Admittedly we knew what we were after, He actually gave us some sound advice and shared his knowledge unobtrusively.
His knowledge doesn’t just lay with sofas. He taught us a few things about how furniture can improve our lives if treated properly. We didn’t feel pushed to purchase anything.
12. Juli 2026
Antwort von DFS Furniture - Gateshead
Good Morning,
Thank you so much for sharing this lovely 5* review with us. Your feedback is much appreciated. We are really happy to hear that you had a great experience in store and we hope you love your furniture when it arrives!
Kind Regards,
Lorraine A
DFS Central Customer Support
Good Experience
Really easy and simple way to get a sofa. Zak was brilliant and really helpful explaining all the options and combinations to us. He was personable and great, not pushy. Listened to our needs and drew a diagram up for us, and created even more space in our room with jiggling things around. Thanks Zak. Looking forward to getting our sofa!
12. Juli 2026
Antwort von DFS Furniture - Gateshead
Hello,
Thank you for taking the time to leave us your review. Your feedback is greatly appreciated. We are so happy to hear you had a smooth experience when placing your order with us.
Kind Regards,
Lorraine A
DFS Central Customer Support
Excellent service from the minute we…
Excellent service from the minute we visited the Gateshead showroom. Good range of products offered.
12. Juli 2026
Antwort von DFS Furniture - Gateshead
Hello,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind regards,
Lorraine A
DFS Customer Support
Really friendly, knowledgeable staff…
Really friendly staff who let you browse without following you around the store. Juliet was very patient explained the features of our purchase. She was very friendly and let us look while we made our decision and once we decided on what we wanted she explained care details, delivery options and aftercare. It was a very pleasant afternoon
12. Juli 2026
Antwort von DFS Furniture - Gateshead
Hello,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind Regards
Lorraine A DFS Customer Support
Antwort von DFS Furniture - Gateshead
Hello,
Thank you for your great review.
Kind regards,
Holly M
DFS Customer Support
Courteous and helpful.Detailed advice…
Courteous and helpful.Detailed advice re products.even reduction on treatments.
12. Juli 2026
Antwort von DFS Furniture - Gateshead
Hello,
Thank you for sharing your great review with us.
Kind regards,
Holly M
DFS Customer Support
Great service by Zak
Great service by Zak.
Helped us pick the right sofa.
Explained all the different options.
12. Juli 2026
Antwort von DFS Furniture - Gateshead
Hello,
Thank you for your positive feedback.
Kind regards,
Holly M
DFS Customer Support
DFS METRO CENTRE
we were assisted by Mark Thomas in the purchase of two separate sofas for two different rooms
Mark helped us chose without any type of "sales pressure"
He assisted us massively in the choice of our furniture
Apart from being very knowledgeable, Mark is a really nice person and made out experience very enjoyable, which is a massive compliment from a "bloke" buying furniture with his wife on a Saturaday afternoon
11. Juli 2026
Antwort von DFS Furniture - Gateshead
Hello,
We are happy to hear that you enjoyed your visit to the DFS store and you experienced excellent customer service. Thank you for taking the time to write us a review, it is much appreciated!
Kind regards
Holly M
DFS Customer Support
Great support from the staff
Great support from the staff. Not pushy at all and made us very welcome.
11. Juli 2026
Antwort von DFS Furniture - Gateshead
Hello,
Thank you for sharing your lovely feedback with us.
Kind regards,
Holly M
DFS Customer Support
The lady in question was fantastic…
The lady in question was fantastic explained everything and was really friendly and helpful
11. Juli 2026
Antwort von DFS Furniture - Gateshead
Hello,
Thank you for sharing your great feedback with us.
Kind regards
Holly M
DFS Customer Support
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