Tom was absolutely amazing, great customer service quick efficient and professional. We brought a bed and a new mattress and he made sure everything was perfect down to footing up our stairs, advising... Mehr ansehen
Standort
Standort wechselnIkea Way, Unit 7/8 Giltbrook Shopping Park, NG16 2RP Giltbrook, England, GB
•Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
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Das sagen Bewerter
On visiting the store today the staff were all welcoming & friendly. Most importantly not pressuring which means a lot to us. They made us aware that they were around if we had any questions and... Mehr ansehen
We liked the fact that we could enter the store without being immediately accosted. We were able to look around a decent display of different designs and when we wanted help to hone in on the final ch... Mehr ansehen
The members of staff we interacted with were attentive and helpful. We were offered a much needed coffee after trailing round other stores. When we decided which sofa we wanted we were given specific... Mehr ansehen
Unternehmen hat geantwortet
Unternehmensdetails
Vom Unternehmen geschrieben
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
Vom Unternehmen geschrieben
Kontaktinformationen
Ikea Way, Unit 7/8 Giltbrook Shopping Park, NG16 2RP, Giltbrook, England, Vereinigtes Königreich
- 0333 999 9777
4,9
Hervorragend
5276 Bewertungen
Bittet Kunden um Bewertungen
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Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Antwort von DFS Furniture - Giltbrook
Hello,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind regards,
Lorraine A
DFS Customer Support
not pushy and very informative to help…
not pushy and very informative to help us decide on our purchasers
12. Juni 2026
Antwort von DFS Furniture - Giltbrook
Hello,
Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!
Kind regards,
Lorraine A
DFS Customer Support
Antwort von DFS Furniture - Giltbrook
Hello Ste,
Great review, thanks for sharing!
Kind regards,
Lia
DFS Customer Support
Bob,not only found what I wanted but…
Bob,not only found what I wanted but lead me through all the formality of ordering .
11. Juni 2026
Antwort von DFS Furniture - Giltbrook
Hello Rowe,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind regards,
Lia
DFS Customer Support
Professional
Professional, polite, welcoming staff member called Bob.
Took the time I needed to discuss all the options.
Complimentary coffee was a nice touch.
10. Juni 2026
Antwort von DFS Furniture - Giltbrook
Hello,
We are really grateful for your kind words and for sharing your experience!
Kind regards,
Holly M
DFS Customer Support
Very nice place to buy
Becky was very polite and helped me with the process of purchase sadly I didn’t pass the credit check
10. Juni 2026
Antwort von DFS Furniture - Giltbrook
Hello,
Thank you for sharing your kind review with us.
Kind regards,
Holly M
DFS Customer Support
Lovely staff
Lovely staff. Very knowledgeable and welcoming without being pushy and also given a cup of coffee!
9. Juni 2026
Antwort von DFS Furniture - Giltbrook
Hello Jacqui,
Thank you so much for your kind review, we’re happy to hear you had a lovely experience when visiting our store and received refreshments.
Kind regards,
Lia
DFS Customer Support
San mateo sofa the staff was amazing with our purchase
The staff was very helpful and attentive took his time to make sure everything was to our liking.
8. Juni 2026
Antwort von DFS Furniture - Giltbrook
Hello Samantha,
We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.
Kind regards,
Lia
DFS Customer Support
Tom is a stand out
tom made the whole
process easy no pressure gave us options felt like he cared about getting us th right sofa for us
8. Juni 2026
Antwort von DFS Furniture - Giltbrook
Hello Grant,
Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!
Kind regards,
Lia
DFS Customer Support
Found what we wanted almost…
Found what we wanted almost immediately. Very helpful staff, store was displayed nicely. Easy, smooth purchase process.
7. Juni 2026
Antwort von DFS Furniture - Giltbrook
Hello,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind regards,
Lorraine A
DFS Customer Support
Always no pressure from the sales…
Always no pressure from the sales staff, but on hand to help when asked.
7. Juni 2026
Antwort von DFS Furniture - Giltbrook
Hello,
Thank you for your great review.
Kind Regards,
Holly M
DFS Customer Support
I was made to feel quite at ease.
I found the staff very friendly & very helpful, Tom the young person that served me was very knowledgeable and didn’t make me feel rushed, unlike people at other showrooms.
6. Juni 2026
Antwort von DFS Furniture - Giltbrook
Hello,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lia
DFS Customer Support
Customer service was brilliant
Kelly was fab, gave us all the info we needed to order our new sofas. Can’t wait for them to arrive!
6. Juni 2026
Antwort von DFS Furniture - Giltbrook
Hello,
Thanks for your lovely feedback, we’re glad to hear Kelly met your expectations and gave you all the info you needed to make your purchase.
Kind regards,
Lia
DFS Customer Support
Today we was served by Tom
Today we was served by Tom, he was absolutely amazing with us! Helped us with every question we had, he was super lovely and amazing with getting this sorted for us! He made the whole experience lovely because he was genuinely a nice guy
6. Juni 2026
Antwort von DFS Furniture - Giltbrook
Hello,
Thank you for your kind 5* review. We are really happy that you enjoyed your experience in our store. We're excited for you to receive your lovely new furniture!
Kind regards,
Lia
DFS Customer Support
Antwort von DFS Furniture - Giltbrook
Hello,
Great review, thanks for sharing!
Kind regards,
Lia
DFS Customer Support
Antwort von DFS Furniture - Giltbrook
Hello,
Thanks for your fabulous review, we love to hear it!
Kind regards,
Lia
DFS Customer Support
Great service…
Dropped in to have a look at the sofas in DFS. Spoke with a lovely staff member who was very knowledgeable and helpful. Looking forward to getting delivery of my new sofa.
6. Juni 2026
Antwort von DFS Furniture - Giltbrook
Hello,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lia
DFS Customer Support
The lady was extremely helpful looking…
The lady was extremely helpful looking through lots of options and was really friendly
6. Juni 2026
Antwort von DFS Furniture - Giltbrook
Hello,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind regards,
Lia
DFS Customer Support
Antwort von DFS Furniture - Giltbrook
Hello Diane,
Thanks for the 5 stars! It's much appreciated
Kind regards,
Lia
DFS Customer Support
Great Service at GiltbrookWe already knew what we wanted before…
We already knew what we wanted before going to DFS. We explained our requirements to the sales assistant, who was knowledgeable and courteous in helping us make our choice. My wife and I would like to say that the experience was tranquil and we didn’t at any time feel pressured into purchasing anything. Finally a big thank to Becky and Scott at the Giltbrook store for their excellent service
5. Juni 2026
Antwort von DFS Furniture - Giltbrook
Hello,
Thank you for taking the time to leave us your review. Your feedback is greatly appreciated. We are so happy to hear about the fantastic service received. Thank you so much for placing an order with us.
Kind Regards,
Holly M
DFS Customer Support
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