DFS Furniture - Lincoln Bewertungen 

3 507
TrustScore 5 von 5

4,9

Valentine Road, Unit 5, LN6 7BH Lincoln, GB


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Das sagen Bewerter

Bewertet mit 5 von 5 Sternen

We enjoyed our experience in DFS today Staff did not jump on you as soon as you entered the shop bu Wet let you wander to your heart's content. We eventually found a fabric sofa we wanted Then f... Mehr ansehen

Bewertet mit 5 von 5 Sternen

We recently bought two sofas and dealt with Mike, who was really helpful throughout. We weren’t too happy with the delivery charge initially, especially as we were already spending quite a lot, but... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

The customer service we received from Sham was first class, we had visited a few weeks prior and she remembered us which was so nice. The purchase was seamless and very smooth

Bewertet mit 5 von 5 Sternen

We were looked after by Mike, not pushy at all and he knew his stuff. Nothing was an issue for him, we came into store ready to order a sofa we had previously decided on, it took us ages to decide as... Mehr ansehen

Unternehmen hat geantwortet


Unternehmensdetails

  1. Möbelgeschäft
  2. Möbelzubehör
  3. Haushaltswarengeschäft
  4. Wohnmöbelgeschäft
  5. Sofageschäft
  6. Polstergeschäft

Vom Unternehmen geschrieben

Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk

Vom Unternehmen geschrieben


Kontaktinformationen

  • Valentine Road, Unit 5, LN6 7BH, Lincoln, Vereinigtes Königreich

  • 0333 999 9833

4,9

Hervorragend

TrustScore 5 von 5

3507 Bewertungen

5 Sterne
4 Sterne
3 Sterne
2 Sterne
1 Stern

Bittet Kunden um Bewertungen

Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.

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So nutzt dieses Unternehmen Trustpilot

Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.

4,9

Alle Bewertungen

(3 507)

100 319 Bewertungen in den letzten 12 Monaten

Bewertung abgeben
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Bewertet mit 5 von 5 Sternen

Sofa Purchase

Store staff were extremely helpful as were the delivery crew. Furniture was delivered when stated and all packaging taken away.

23. Juli 2026
DFS Furniture - Lincoln-Logo

Antwort von DFS Furniture - Lincoln

Hello,

We are really grateful for your kind words and for sharing your experience!

Kind regards,
Holly M
DFS Customer Support

Bewertet mit 5 von 5 Sternen

very happy with the service we got from…

very happy with the service we got from elle in the lincoln store 5 ***** service if you go here ask for elle she will help you so much

28. Juli 2026
DFS Furniture - Lincoln-Logo

Antwort von DFS Furniture - Lincoln

Hello,

Thank you for taking the time to leave us your review. Your feedback is greatly appreciated.

Kind Regards,
Holly M
DFS Customer Support

Bewertet mit 5 von 5 Sternen

The service was excellent

The service was excellent. Josh was very helpful and very patient when we were picky the colour

28. Juli 2026
DFS Furniture - Lincoln-Logo

Antwort von DFS Furniture - Lincoln

Hello,

Thank you for sharing your lovely feedback with us.

Kind regards,
Holly M
DFS Customer Support

Bewertet mit 4 von 5 Sternen

My experience was on the home really…

My experience was on the home really positive. I didn’t intend buying that day but saw what I wanted Elle was knowledgeable and found the information I needed. She also coped well with my son and his family coming to help me decide.
The only negative I have is I had said I wanted to think about if I wanted to add the insurance to protect my sofa, but the cost was added so when her colleague came to check my order with me she spoke so fast I missed that the insurance was already added even though I had said I wanted time to think. So ended up paying for it as couldn’t be removed

26. Juli 2026
DFS Furniture - Lincoln-Logo

Antwort von DFS Furniture - Lincoln

Good Afternoon,

Thank you for sharing your lovely review. We’re glad to hear you enjoyed your experience with us in store. If you do still require any assistance in regard to the insurance, please do pop our customer service team a call on 03339999777 and they would be happy to assist. Of course this feedback will be passed onto the relevant teams. We hope you love the furniture as much as us!


Kind Regards,

Jordan
DFS Customer Support

Bewertet mit 5 von 5 Sternen

Couldn’t Have Asked for Better Service

We had a fantastic experience at DFS, and a huge part of that was thanks to Shona.

From the moment we arrived, she was incredibly friendly, welcoming, and patient. She took the time to explain everything about the sofa, answered all of our questions without ever making us feel rushed, and made the whole buying process so easy to understand.

What really stood out was how genuine she was. We ended up chatting about our cats, our lives, and hers too, which made the experience feel so personal rather than just another sale. She was funny, approachable, and genuinely interested in helping us find the right sofa.

Shona is a real credit to DFS. Excellent customer service from start to finish, and we’d happily recommend anyone to ask for her if they’re visiting the store. Thank you, Shona!

26. Juli 2026
DFS Furniture - Lincoln-Logo

Antwort von DFS Furniture - Lincoln

Hello,

Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!

Kind regards,

Lorraine A
DFS Customer Support

Bewertet mit 5 von 5 Sternen

Great product and excellent customer service

The salesperson did a great job. They were very personable and friendly, and also thorough, to ensure our purchase was right for us.

26. Juli 2026
DFS Furniture - Lincoln-Logo

Antwort von DFS Furniture - Lincoln

Hello,

We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!

Kind regards,

Lorraine A
DFS Customer Support

Bewertet mit 5 von 5 Sternen

Daniel was excellent;he took the time…

Daniel was excellent;he took the time to explain everything about the product in a way that we both understood.

26. Juli 2026
DFS Furniture - Lincoln-Logo

Antwort von DFS Furniture - Lincoln

Hello,

We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.

Kind regards,

Lorraine A
DFS Customer Support

Bewertet mit 5 von 5 Sternen

Pleasant greeting

Pleasant greeting, helpful staff, full explanation, good service.

25. Juli 2026
DFS Furniture - Lincoln-Logo

Antwort von DFS Furniture - Lincoln

Good Morning,

Thank you for taking the time to give us a 5* rating, it is much appreciated!

Kind Regards,

Jordan
DFS Customer Support

Bewertet mit 5 von 5 Sternen

We came in store today looking for the…

We came in store today looking for the perfect sofa, shona was our customer assistant and made our experience a lot easier explaining things, looking at different designs, colours and prices. Made our experience feel more at ease and in the end we walked away happy and satisfied customers.

25. Juli 2026
DFS Furniture - Lincoln-Logo

Antwort von DFS Furniture - Lincoln

Good Morning,

Thank you for leaving us a 5* review, we appreciate you sharing this lovely feedback with others. We’re happy that Shona met your expectations in store and we hope you enjoy your furniture when it arrives!

Kind Regards,
Jordan
DFS Customer Support

Bewertet mit 5 von 5 Sternen
DFS Furniture - Lincoln-Logo

Antwort von DFS Furniture - Lincoln

Hello,

We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!

Kind regards,

Lorraine A
DFS Customer Support

Bewertet mit 5 von 5 Sternen

The staff was good and patient

The staff was good and patient. He took his time to explain things in details for us and ready to answer any question asked.

23. Juli 2026
DFS Furniture - Lincoln-Logo

Antwort von DFS Furniture - Lincoln

Hello,

Thank you for taking the time to give us a 5* rating, it is much appreciated!

Kind Regards
Lorraine A DFS Customer Support

Bewertet mit 5 von 5 Sternen

Thank you Elle

Elle was great, super friendly and helpful, answered all our questions and was really nice and funny, thank you!

23. Juli 2026
DFS Furniture - Lincoln-Logo

Antwort von DFS Furniture - Lincoln

Hello,

Thank you for sharing your lovely feedback with us.

Kind regards
Holly M
DFS Customer Support

Bewertet mit 5 von 5 Sternen

Great

Great customer service, and then I phoned up with an issue after placing the order and it was quickly resolved

15. Juli 2026
DFS Furniture - Lincoln-Logo

Antwort von DFS Furniture - Lincoln

Hello,

Thank you for sharing your lovely feedback with us.

Kind Regards,
Holly M
DFS Customer Support

Bewertet mit 5 von 5 Sternen

Polite and helpful service given

Polite and helpful service given

14. Juli 2026
DFS Furniture - Lincoln-Logo

Antwort von DFS Furniture - Lincoln

Hello Carol,

Thank you so much for taking the time to share your lovely review, it's much appreciated!

Kind regards,

Lia
DFS Customer Support

Bewertet mit 5 von 5 Sternen

We ordered a sofa from DFS

We ordered a sofa from DFS. Although the waiting time is quite long, the salesperson was very helpful and made it much easier for us to choose the right sofa.

4. Juli 2026
DFS Furniture - Lincoln-Logo

Antwort von DFS Furniture - Lincoln

Hello Irma,

Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!

Kind regards,

Lia
DFS Customer Support

Bewertet mit 5 von 5 Sternen

The staff were really friendly and…

The staff were really friendly and helpful, especially Elle who dealt with my order. I really enjoyed the experience.

15. Juli 2026
DFS Furniture - Lincoln-Logo

Antwort von DFS Furniture - Lincoln

Hello Marilyn,

Thank you very much for sharing your experience, we love to hear your feedback about our friendly team!

Kind regards,

Lia
DFS Customer Support

Bewertet mit 5 von 5 Sternen

Elle was superb!!

Elle was superb!!! What more can I say!!! Highly recommend DFS ... Can't recommend enough!!!

20. Juli 2026
DFS Furniture - Lincoln-Logo

Antwort von DFS Furniture - Lincoln

Hello,

Thank you for sharing your great feedback with us.

Kind regards,
Holly M
DFS Customer Support

Bewertet mit 5 von 5 Sternen

Mike the sales person

Mike was very helpful and pleasant and very easy to talk to he told us everything we needed to know about the 2seater and 3seater we are now going to buy

20. Juli 2026
DFS Furniture - Lincoln-Logo

Antwort von DFS Furniture - Lincoln

Hello Lin,

Thanks for your lovely feedback, we’re glad to hear Mike met your expectations and gave you all the info you needed to make your purchase.

Kind regards,

Lia
DFS Customer Support

Bewertet mit 5 von 5 Sternen

I’ve been to DFS a few times but this…

I’ve been to DFS a few times but this was a really good experience. I was greeted upon arrival. The store manager, I can’t remember
Her name sadly, really helped me get our modular sofa right in our living room and even did a mock up. Elle was also really helpful and lovely going through the process.

20. Juli 2026
DFS Furniture - Lincoln-Logo

Antwort von DFS Furniture - Lincoln

Hello Taya,

Thank you so much for taking your time to write us a 5* review. We are really happy to hear that you had a great experience in store and that you were able to choose the right furniture to suit you and your home!

Kind regards,

Lia
DFS Customer Support

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