We enjoyed our experience in DFS today Staff did not jump on you as soon as you entered the shop bu Wet let you wander to your heart's content. We eventually found a fabric sofa we wanted Then f... Mehr ansehen
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
We recently bought two sofas and dealt with Mike, who was really helpful throughout. We weren’t too happy with the delivery charge initially, especially as we were already spending quite a lot, but... Mehr ansehen
Unternehmen hat geantwortet
The customer service we received from Sham was first class, we had visited a few weeks prior and she remembered us which was so nice. The purchase was seamless and very smooth
We were looked after by Mike, not pushy at all and he knew his stuff. Nothing was an issue for him, we came into store ready to order a sofa we had previously decided on, it took us ages to decide as... Mehr ansehen
Unternehmen hat geantwortet
Unternehmensdetails
Vom Unternehmen geschrieben
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
Vom Unternehmen geschrieben

Kontaktinformationen
Valentine Road, Unit 5, LN6 7BH, Lincoln, Vereinigtes Königreich
- 0333 999 9833
Bittet Kunden um Bewertungen
Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.
Inhalte von echten Menschen stehen bei Trustpilot im Vordergrund. Dieses Unternehmen kann jedoch zusätzlich unser KI-gestütztes Antwort-Tool verwenden, um Hilfe beim Verfassen von Antworten zu erhalten.
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Sofa Purchase
Store staff were extremely helpful as were the delivery crew. Furniture was delivered when stated and all packaging taken away.

Antwort von DFS Furniture - Lincoln

Antwort von DFS Furniture - Lincoln
very happy with the service we got from…
very happy with the service we got from elle in the lincoln store 5 ***** service if you go here ask for elle she will help you so much

Antwort von DFS Furniture - Lincoln
The service was excellent
The service was excellent. Josh was very helpful and very patient when we were picky the colour

Antwort von DFS Furniture - Lincoln
My experience was on the home really…
My experience was on the home really positive. I didn’t intend buying that day but saw what I wanted Elle was knowledgeable and found the information I needed. She also coped well with my son and his family coming to help me decide.
The only negative I have is I had said I wanted to think about if I wanted to add the insurance to protect my sofa, but the cost was added so when her colleague came to check my order with me she spoke so fast I missed that the insurance was already added even though I had said I wanted time to think. So ended up paying for it as couldn’t be removed

Antwort von DFS Furniture - Lincoln
Couldn’t Have Asked for Better Service
We had a fantastic experience at DFS, and a huge part of that was thanks to Shona.
From the moment we arrived, she was incredibly friendly, welcoming, and patient. She took the time to explain everything about the sofa, answered all of our questions without ever making us feel rushed, and made the whole buying process so easy to understand.
What really stood out was how genuine she was. We ended up chatting about our cats, our lives, and hers too, which made the experience feel so personal rather than just another sale. She was funny, approachable, and genuinely interested in helping us find the right sofa.
Shona is a real credit to DFS. Excellent customer service from start to finish, and we’d happily recommend anyone to ask for her if they’re visiting the store. Thank you, Shona!

Antwort von DFS Furniture - Lincoln
Great product and excellent customer service
The salesperson did a great job. They were very personable and friendly, and also thorough, to ensure our purchase was right for us.

Antwort von DFS Furniture - Lincoln
Daniel was excellent;he took the time…
Daniel was excellent;he took the time to explain everything about the product in a way that we both understood.

Antwort von DFS Furniture - Lincoln

Antwort von DFS Furniture - Lincoln
We came in store today looking for the…
We came in store today looking for the perfect sofa, shona was our customer assistant and made our experience a lot easier explaining things, looking at different designs, colours and prices. Made our experience feel more at ease and in the end we walked away happy and satisfied customers.

Antwort von DFS Furniture - Lincoln
The staff was good and patient
The staff was good and patient. He took his time to explain things in details for us and ready to answer any question asked.

Antwort von DFS Furniture - Lincoln
Thank you Elle
Elle was great, super friendly and helpful, answered all our questions and was really nice and funny, thank you!

Antwort von DFS Furniture - Lincoln
Great
Great customer service, and then I phoned up with an issue after placing the order and it was quickly resolved

Antwort von DFS Furniture - Lincoln

Antwort von DFS Furniture - Lincoln
We ordered a sofa from DFS
We ordered a sofa from DFS. Although the waiting time is quite long, the salesperson was very helpful and made it much easier for us to choose the right sofa.

Antwort von DFS Furniture - Lincoln
The staff were really friendly and…
The staff were really friendly and helpful, especially Elle who dealt with my order. I really enjoyed the experience.

Antwort von DFS Furniture - Lincoln
Elle was superb!!
Elle was superb!!! What more can I say!!! Highly recommend DFS ... Can't recommend enough!!!

Antwort von DFS Furniture - Lincoln
Mike the sales person
Mike was very helpful and pleasant and very easy to talk to he told us everything we needed to know about the 2seater and 3seater we are now going to buy

Antwort von DFS Furniture - Lincoln
I’ve been to DFS a few times but this…
I’ve been to DFS a few times but this was a really good experience. I was greeted upon arrival. The store manager, I can’t remember
Her name sadly, really helped me get our modular sofa right in our living room and even did a mock up. Elle was also really helpful and lovely going through the process.

Antwort von DFS Furniture - Lincoln
So funktioniert Trustpilot
Auf Trustpilot hat jeder die Möglichkeit, Bewertungen abzugeben. Der Verfasser einer Bewertung kann diese jederzeit bearbeiten oder löschen, und die Bewertungen werden angezeigt, solange der jeweilige Nutzer-Account aktiv ist.
Zum Schutz unseres Portals setzen wir auf eine Kombination aus spezialisierten Mitarbeitern und cleveren Technologien. Erfahren Sie, wie wir gefälschte Bewertungen bekämpfen.
Erfahren Sie mehr darüber, wie Bewertungen auf Trustpilot gehandhabt werden.
Hier finden Sie 8 Tipps für das Schreiben von Bewertungen.
Die Verifizierung hilft sicherzustellen, dass es sich bei den Bewertungen, die Sie auf Trustpilot lesen, um Bewertungen von echten Menschen handelt.
Anreize für das Schreiben von Bewertungen anzubieten oder selektiv zur Bewertungsabgabe einzuladen, kann den TrustScore verfälschen. Deshalb verstößt beides gegen unsere Richtlinien.







