Our experience in DFS today was brilliant. We were given the space and time to look at sofas and find what was right for us. The sales representatives were super knowledgeable and were able to answer... Mehr ansehen
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
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Das sagen Bewerter
Dan was very helpful patient and knowledgeable. He demonstrated several options showed is detail and walked us through options Friendly approachable and a pleasure to deal with. Made it easy to ma... Mehr ansehen
Unternehmen hat geantwortet
Good sales - not too pushy and I had time to look around the store before having a sales person trying to sell me something. The sales person I dealt with was not too pushy and explained everything.... Mehr ansehen
Unternehmen hat geantwortet
A lovely experience with Richard who served us. He explained all our questions. Very polite and very competent. He made us feel like home. At the end we bought the 3 seater with recliners without with... Mehr ansehen
Unternehmen hat geantwortet
Unternehmensdetails
Vom Unternehmen geschrieben
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
Vom Unternehmen geschrieben
Kontaktinformationen
Salhouse Road, Unit 5, NR7 9AZ, Norwich, Vereinigtes Königreich
- 0333 999 9764
4,9
Hervorragend
8215 Bewertungen
Bittet Kunden um Bewertungen
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Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
The sales person Sam had so much…
The sales person Sam had so much patience with us when ordering nothing was too much trouble a great asset to dfs Norwich thank you
23. August 2026
Antwort von DFS Furniture - Norwich
Hello,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind regards,
Lia
DFS Customer Support
Plenty of choice
Plenty of choice, helpful sales staff who explain all the details plus every option available.
Together with very reasonable prices happy with experience.
22. August 2026
Antwort von DFS Furniture - Norwich
Hello,
We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!
Kind regards,
Lia
DFS Customer Support
Ordered couch today in store
Ordered couch today in store. Very good experience. Excellent choices in materials and colours, great selection, and nice to be able to really get a feel for the couches in store. Compared to other furniture stores I went to it felt far less predatory in their sales tactics - staff is attentive but not overbearing and overall helpful.
22. August 2026
Antwort von DFS Furniture - Norwich
Hello,
Thank you for taking the time to leave us your review. Your feedback is greatly appreciated. We are so happy to hear you had a smooth experience when placing your order with us.
Kind Regards,
Holly M
DFS Customer Support
Good and polite customer care
Good and polite customer care
Simon gave 100% customer focus
Store management excellant
22. August 2026
Bewertung ohne vorherige Einladung
Antwort von DFS Furniture - Norwich
Hello,
Thank you for sharing your lovely feedback with us.
Kind regards
Holly M
DFS Customer Support
The staff were welcoming and helpful
The staff were welcoming and helpful. They knew the product details, we knew what we wanted so the process was quick.
22. August 2026
Antwort von DFS Furniture - Norwich
Hello,
We’re really grateful and appreciate you taking the time to share your experience with us.
Kind regards,
Holly M
DFS Customer Support
Good service
Came in with a good idea of what we wanted, so the process was simple and quick. Staff were friendly and helpful.
22. August 2026
Antwort von DFS Furniture - Norwich
Hello,
We are really grateful for your kind words and for sharing your experience!
Kind regards,
Holly M
DFS Customer Support
Antwort von DFS Furniture - Norwich
Hello,
Thank you for your 5 star review.
Kind regards,
Holly M
DFS Customer Support
Left to around and support given in…
Left to around and support given in choice of colours.
Very happy of sales man approach and information given.
22. August 2026
Antwort von DFS Furniture - Norwich
Hello,
Thank you for sharing your kind review with us.
Kind regards,
Holly M
DFS Customer Support
Antwort von DFS Furniture - Norwich
Hello,
Thank you so much for taking the time to give us an amazing review and to share your experience with others. We really do appreciate it!
Kind regards,
Lorraine E
DFS Customer Support
Young lady was very knowledgeable
Young lady was very knowledgeable, polite and welcoming.
21. August 2026
Antwort von DFS Furniture - Norwich
Hello,
Thank you so much for taking the time to give us an amazing review and to share your experience with others. We really do appreciate it!
Kind regards,
Lorraine E
DFS Customer Support
Good experience all round
Good experience all round. Shop well laid out sales team approachable but not pushy, polite and friendly.
21. August 2026
Antwort von DFS Furniture - Norwich
Hello,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lorraine E DFS Customer Support
CALLIE was brilliant she explained…
CALLIE was brilliant she explained everything we needed to know very pleasant an a credit to her
21. August 2026
Antwort von DFS Furniture - Norwich
Hello,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lorraine E DFS Customer Support
We knew what we wanted and didn't…
We knew what we wanted and didn't wanted to waste the time and the energy . Perfect customer service and very quick response. Thanks DFS
21. August 2026
Antwort von DFS Furniture - Norwich
Hello Ali,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lia
DFS Customer Support
Great experience from viewing to buying…
Great experience from viewing to buying staff were unobtrusive but were on hand to help . Sam at salhouse road was excellent and was all a very simple process
19. August 2026
Bewertung ohne vorherige Einladung
Antwort von DFS Furniture - Norwich
Good Morning,
Thank you so much for taking the time to write us a 5* review. Your feedback is much appreciated. We are really happy to hear that you had a great experience in store with Sam.
Kind Regards,
Jordan
DFS Customer Support
A good range of sofas in store and a brilliant sales team!
The DFS Norwich store has an excellent range of sofas and a very friendly and knowledgeable team. Callie was particularly helpful and answered all of our questions regarding a range of sofas. We ended up purchasing a sofa whilst in store and Callie ensured we were comfortable and well informed throughout the purchase process. Recommend the Norwich store for anyone looking to purchase a new sofa!
20. August 2026
Antwort von DFS Furniture - Norwich
Good Morning,
Thank you for leaving us a 5* review, we appreciate you sharing this lovely feedback with others. We’re happy that Callie met your expectations in store and we hope you enjoy your furniture when it arrives!
Kind Regards,
Jordan
DFS Customer Support
Megan and Phil were very helpful in…
Megan and Phil were very helpful in answering all our questions and helping us make our decision on our new sofa. Very friendly, made us feel comfortable and don’t try forcing the sale on you
Over all great customer service
20. August 2026
Antwort von DFS Furniture - Norwich
Good Morning,
Thank you so much for taking the time to write us a 5* review. Your feedback is much appreciated. We are really happy to hear that you had a great experience in store with Megan and Phil.
Kind Regards,
Jordan
DFS Customer Support
Good selection Staff attentive with…
Good selection Staff attentive with good knowledge enjoyable experience Phil our sales person was especially good
20. August 2026
Antwort von DFS Furniture - Norwich
Good Morning,
We are really happy that Phil met your expectations in store and you had a lovely experience when placing your order!
Kind Regards,
Jordan
DFS Customer Support
I came in to purchase extra sitting for…
I came in to purchase extra sitting for my current sofa and was helped by Phil who was very helpful and friendly and made the whole process quick and easy
20. August 2026
Antwort von DFS Furniture - Norwich
Good Afternoon,
Thank you for taking the time to leave your review. We are really happy to hear that you had a great experience in store with Phil.
Kind Regards,
Jordan
DFS Customer Support
Richard was very helpful and detailed…
Richard was very helpful and detailed with our purchase.
20. August 2026
Antwort von DFS Furniture - Norwich
Good Afternoon,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind Regards,
Jordan
DFS Customer Support
Love the customer service and the…
Love the customer service and the products in dfs. Prices are reasonable for the quality too!
20. August 2026
Antwort von DFS Furniture - Norwich
Good Afternoon,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind Regards,
Jordan
DFS Customer Support
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