Originally Ben helped me to choose my new sofa. He was very helpful and informative, I left with measurements of new sofa to make sure I was happy with everything. Went back in today but unfortunate... Mehr ansehen
Unternehmen hat geantwortet
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
We received great service from Ben who demonstrated aspect of the chairs and sofa we purchased. He did not tell us what we should buy but asked what our requirements were and then showed us that which... Mehr ansehen
Unternehmen hat geantwortet
What made our experience great? Chloe. Chloe at your Peterborough store made our experience great. We searched for the right sofa across every possible store in a 30 mile radius, we went to your store... Mehr ansehen
Unternehmen hat geantwortet
Dan made us feel very welcome, great hospitality and took his time on making sure we knew all the details, He did not shy away from any questions we threw at him and answered them very well with detai... Mehr ansehen
Unternehmen hat geantwortet
Unternehmensdetails
Vom Unternehmen geschrieben
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
Vom Unternehmen geschrieben
Kontaktinformationen
Maskew Avenue, PE1 2HS, Peterborough, Vereinigtes Königreich
- 0333 999 9767
4,9
Hervorragend
3414 Bewertungen
Bittet Kunden um Bewertungen
Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.
Inhalte von echten Menschen stehen bei Trustpilot im Vordergrund. Dieses Unternehmen kann jedoch zusätzlich unser KI-gestütztes Antwort-Tool verwenden, um Hilfe beim Verfassen von Antworten zu erhalten.
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Excellent experience
17. Juni 2026
Bewertung ohne vorherige Einladung
Antwort von DFS Furniture - Peterborough
We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.
Kind Regards,
Vanessa
DFS Customer Support
Perry was brilliant
Perry was brilliant. We had a good laugh ordering our new sofa, all our needs were met. Went through everything regarding the order process.
17. Juni 2026
Antwort von DFS Furniture - Peterborough
Hello,
We are really grateful for your kind words and for sharing your experience!
Kind regards,
Holly M
DFS Customer Support
Antwort von DFS Furniture - Peterborough
Hello,
We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!
Kind regards,
Lorraine A
DFS Customer Support
Lovely sales lady
Lovely sales lady, gave us time to decide. Everything was explained very thoroughly. Also the sales lady, (Chloe) I think? also checked our order with a senior member of staff, he was also very helpful.
7. Juni 2026
Antwort von DFS Furniture - Peterborough
Good Morning,
Thank you for sharing your lovely review. We’re glad to hear you enjoyed your experience with us in store. We hope you love the furniture as much as us!
Kind Regards,
Jordan
DFS Customer Support
Antwort von DFS Furniture - Peterborough
Hello Martin,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind regards,
Lia
DFS Customer Support
Excellent service from Ben
We purchased a sofa set and Ben was so helpful explaining our options to us , he was very helpful and explained everything in detail .
We were back to purchase two days later again Ben explained everything in detail about delivery and care and protection of our product.
He is a credit to DFS thanks Ben .
13. Juni 2026
Antwort von DFS Furniture - Peterborough
Hello,
We are happy to hear that you enjoyed your visit to the DFS store and you experienced excellent customer service. Thank you for taking the time to write us a review, it is much appreciated!
Kind regards
Lorraine A
DFS Central Customer Support
Chloe was very welcoming and helpful…
Chloe was very welcoming and helpful answering all of our questions and making us feel at ease.
She went above expectations as we had to figure out the cushion sizes due to making sure we could change them for non feather ones when they arrived.
13. Juni 2026
Antwort von DFS Furniture - Peterborough
Hello,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind regards,
Lorraine A
DFS Customer Support
Excellent customer service today from…
Excellent customer service today from Perry in Peterborough.
13. Juni 2026
Antwort von DFS Furniture - Peterborough
Hello,
Thank you so much for taking the time to give us an amazing review and to share your experience with others. We really do appreciate it!
Kind regards,
Lorraine A
DFS Customer Support
The young gentleman whose name is Dan…
The young gentleman whose name is Dan was very helpful polite and thorough about the furniture which I purchased in the store today,in which I felt warranted five stars.
12. Juni 2026
Antwort von DFS Furniture - Peterborough
Hello,
Thank you for sharing your lovely review. We’re happy that you enjoyed your experience in the store. It is much appreciated!
Kind regards
Holly M
DFS Customer Support
On entering the store I was greeted by…
On entering the store I was greeted by a young man called Ben, very welcoming offered assistance if required, knew immediately the product I was looking for, he directed me to my dream chair and wow, exactly what I had seen online fabulous, we spent quite sometime in store, pondering about my special chair, Ben made us a coffee ☕️, fabulous experience, x
10. Juni 2026
Antwort von DFS Furniture - Peterborough
Hello Nicola,
We are really glad to hear that our amazing store team helped you choose the right furniture for you. It is much appreciated that you took the time out to share your kind review. We hope you enjoy the furniture when it arrives in your home!
Kind regards,
Lia
DFS Customer Support
No pressure!
Friendly, informative and polite staff. No pressure selling. Great choice of furniture ranges. Clean, well presented store.
8. Juni 2026
Antwort von DFS Furniture - Peterborough
Hello,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind regards,
Lorraine A
DFS Customer Support
Great customer service from perry
7. Juni 2026
Antwort von DFS Furniture - Peterborough
Good Morning,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind Regards,
Jordan
DFS Customer Support
Our experience was very good and staff…
Our experience was very good and staff was very helpful for me to choosing our new sofas.
7. Juni 2026
Antwort von DFS Furniture - Peterborough
Good Morning,
Thanks for the fabulous review, we really appreciate you taking the time to share with others!
Kind Regards,
Lorraine A
DFS Central Customer Support
Great service and a great deal on a…
Great service and a great deal on a sofa in store! Glad we went in rather than ordering online, sold professionally to us with no pushy sales tactics
7. Juni 2026
Antwort von DFS Furniture - Peterborough
Hello,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lorraine A DFS Customer Support
Everything was smooth and simple
Everything was smooth and simple. Great service provided by the Dfs team especially Nial. He helped with all questions and explained everything in detail.
6. Juni 2026
Antwort von DFS Furniture - Peterborough
Hello,
Your feedback is greatly appreciated, thank you for sharing your review with others and we look forward to you receiving your new furniture!
Kind regards,
Lia
DFS Customer Support
Easy and quick pleasant sales guy but…
Easy and quick pleasant sales guy but didn’t like the oversell with extras
30. Mai 2026
Antwort von DFS Furniture - Peterborough
Hello,
We are really grateful for your kind words and for taking the time to share your experience.
Kind regards,
Lia
DFS Customer Support
The lady we dealt with was very…
The lady we dealt with was very friendly and helpful, really lovely and made our experience very pleasant. She couldn’t have done any more for us, an asset to the Maskew Avenue store 😊
6. Juni 2026
Antwort von DFS Furniture - Peterborough
Hello,
Your feedback is greatly appreciated, thank you for sharing your review with others and we look forward to you receiving your new furniture!
Kind regards,
Lia
DFS Customer Support
Great visit to DFS today
Great visit to DFS today; Showroom is light and airy with a good selection of furniture and best of all we weren’t pounced on the moment we walked through the door or harassed all the way round.
We got great service from Perry and ordered a couple of new sofas.
6. Juni 2026
Antwort von DFS Furniture - Peterborough
Hello Richard,
Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!
Kind regards,
Lia
DFS Customer Support
Buying a suite
We were served by Perry, who was very courteous, polite and knowledgeable about the suite that we had selected. He helped us when deciding what colour suite to choose and did not pressure us in making our selection and time was not an issue with him. He talked us through the options of Safeguard etc. and the payment options which we discussed and tailored to suit our needs. We would not hesitate to recommend anyone, given the experience that we received.
3. Juni 2026
Antwort von DFS Furniture - Peterborough
Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!
Kind Regards,
Vanessa
DFS Customer Support
Well looked after by sales staff who…
Well looked after by sales staff who gave us plenty of time and space to make are choice
2. Juni 2026
Antwort von DFS Furniture - Peterborough
Hello,
Thank you so much for taking the time to give us an amazing review and to share your experience with others. We really do appreciate it!
Kind regards,
Lorraine A
DFS Customer Support
So funktioniert Trustpilot
Auf Trustpilot hat jeder die Möglichkeit, Bewertungen abzugeben. Der Verfasser einer Bewertung kann diese jederzeit bearbeiten oder löschen, und die Bewertungen werden angezeigt, solange der jeweilige Nutzer-Account aktiv ist.
Zum Schutz unseres Portals setzen wir auf eine Kombination aus spezialisierten Mitarbeitern und cleveren Technologien. Erfahren Sie, wie wir gefälschte Bewertungen bekämpfen.
Erfahren Sie mehr darüber, wie Bewertungen auf Trustpilot gehandhabt werden.
Hier finden Sie 8 Tipps für das Schreiben von Bewertungen.
Die Verifizierung hilft sicherzustellen, dass es sich bei den Bewertungen, die Sie auf Trustpilot lesen, um Bewertungen von echten Menschen handelt.
Anreize für das Schreiben von Bewertungen anzubieten oder selektiv zur Bewertungsabgabe einzuladen, kann den TrustScore verfälschen. Deshalb verstößt beides gegen unsere Richtlinien.