The staff in the shop were courteous and polite and did not apply any pressure in the sales transaction. Liam was very calm and clear and was helpful when we were going through options and changing ou... Mehr ansehen
Unternehmen hat geantwortet
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
We had a wonderful experience with Liam from DFS. He was extremely helpful, dedicated, and provided excellent customer service throughout the whole process. He took the time to explain everythin... Mehr ansehen
Unternehmen hat geantwortet
Everyone was so helpful and kind, making sure I knew all of the options to make an informed decision. Special mention to Brooke for being so wonderful, she showed me around the entire store to help me... Mehr ansehen
Unternehmen hat geantwortet
We were looking to replace our Red Sofa and found one we liked in DFS Plymouth. The person that served us was called Liam and he was so patient with us and he made sure that all of our wishes for th... Mehr ansehen
Unternehmen hat geantwortet
Unternehmensdetails
Vom Unternehmen geschrieben
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
Vom Unternehmen geschrieben
Kontaktinformationen
Longbridge Road, PL6 8LX, Plymouth, Vereinigtes Königreich
- 0333 999 9768
4,9
Hervorragend
4104 Bewertungen
Bittet Kunden um Bewertungen
Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.
Inhalte von echten Menschen stehen bei Trustpilot im Vordergrund. Dieses Unternehmen kann jedoch zusätzlich unser KI-gestütztes Antwort-Tool verwenden, um Hilfe beim Verfassen von Antworten zu erhalten.
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Really pleasant staff
Really pleasant, knowledgeable and helpful staff, no hard selling technique.
4. Juli 2026
Antwort von DFS Furniture - Plymouth
Hello Wendy,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind regards,
Lia
DFS Customer Support
The staff were incredibly helpful and…
The staff were incredibly helpful and knowledgeable of all their products. I could not fault them for their hospitality and service.
13. Juni 2026
Antwort von DFS Furniture - Plymouth
Hello,
Thank you for your kind 5* review. We are really happy that you enjoyed your experience in our store. We're excited for you to receive your lovely new furniture!
Kind regards,
Lia
DFS Customer Support
Antwort von DFS Furniture - Plymouth
Hello Suzanne,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind regards,
Lia
DFS Customer Support
Very helpful
Brian was very helpful when I was choosing new sofas. He showed me what the colours would look like on the big screen which was brilliant as they were more true than on the website.
He also gave me advice on the cushion fillings as well as the feet on the sofas and the eaziglides.
Overall a very good experience.
Thank you
1. Juli 2026
Antwort von DFS Furniture - Plymouth
Hello Sarah,
Thank you so much for taking the time to write us a 5* review, your feedback is always appreciated. We are really happy to hear that you had a great experience in store with Brian.
Kind regards,
Lia
DFS Customer Support
The staff were all very friendly and…
The staff were all very friendly and helpful and answered all our questions. Very impressed
1. Juli 2026
Antwort von DFS Furniture - Plymouth
Hello,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind Regards
Lorraine A DFS Customer Support
I cannot praise Myra enough she is the…
I cannot praise Myra enough she is the best sales lady I have dealt with ever !
her friendlyness, her manner, & professionalism is second to none
also Brian has the same attributes
29. Juni 2026
Antwort von DFS Furniture - Plymouth
Hello,
We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.
Kind regards,
Lorraine A
DFS Customer Support
Our Salesman Matt was very helpful
Our Salesman Matt was very helpful, friendly and had good knowledge of our products we purchased
29. Juni 2026
Antwort von DFS Furniture - Plymouth
Hello,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lorraine A DFS Customer Support
Kind and helpful staff
The gentleman who helped us was very efficient and gave us all of the information about sofa care etc. He made the process very easy and we’re very excited to receive our sofas.
28. Juni 2026
Antwort von DFS Furniture - Plymouth
Good Morning,
Thank you for sharing your lovely review. We’re glad to hear you enjoyed your experience with us in store. We hope you love the furniture as much as us!
Kind Regards,
Jordan
DFS Customer Support
Really helpful knowledgable staff
Really helpful knowledgable staff. Friendly atmosphere, no hard sales pitch
28. Juni 2026
Antwort von DFS Furniture - Plymouth
We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.
Kind Regards,
Vanessa
DFS Customer Support
Sara was great
Sara was great, very personable, friendly and informative. Well impressed
28. Juni 2026
Antwort von DFS Furniture - Plymouth
Hello, thank you so much for your review. We are so happy to hear this!
Kind Regards,
Vanessa
DFS Customer Support
Really good experience!
We went in with a good idea of what we wanted but Liam was really helpful and answered all our questions making buying the sofa a really smooth and easy process! Bonus points that the store was so dog friendly and the staff were so lovely to our dog who liked the sofas as much as us! We are really pleased and looking forward to delivery day! Thanks again DFS team!
27. Juni 2026
Antwort von DFS Furniture - Plymouth
Good Morning,
Thank you for leaving us a 5* review, we appreciate you sharing this lovely feedback with others. We’re happy that Liam met your expectations in store and we hope you enjoy your furniture when it arrives!
Kind Regards,
Jordan
DFS Customer Support
Nice salesman and very helpful
Nice salesman and very helpful, smooth service from start to finish.
27. Juni 2026
Antwort von DFS Furniture - Plymouth
Good Morning,
We really appreciate you taking the time to give us a 5* rating, thank you very much!
Kind Regards,
Jordan
DFS Customer Support
The sales rep Brook was very…
The sales rep Brook was very professional. Brook was not pushy in any way shape or form, very informative, helpful & nothing was too much bother
19. Juni 2026
Antwort von DFS Furniture - Plymouth
Hello,
We’re really grateful and appreciate you taking the time to share your experience with us.
Kind regards,
Holly M
DFS Customer Support
Excellent product knowledge and…
Excellent product knowledge and friendly approach from the salesperson.
25. Juni 2026
Antwort von DFS Furniture - Plymouth
Hello,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind Regards
Lorraine A DFS Customer Support
Gave us plenty of time to look and…
Gave us plenty of time to look and didn't feel pressurised constantly. Explained are options and when we said no to extra insurance they didn't keep trying to sell it to us
25. Juni 2026
Antwort von DFS Furniture - Plymouth
Hello,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind regards,
Lorraine A
DFS Customer Support
Very good at job thank you very much
23. Juni 2026
Antwort von DFS Furniture - Plymouth
Hello,
We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.
Kind regards,
Lorraine A
DFS Customer Support
Great service
Ordered my sofa today so can't speak for delivery or anything else yet but my experience so far has been great. No pressure from staff while I was browsing, I wandered around for a long time sitting on many sofas, chatted with one employee while ordering, very friendly, great customer service, the whole experience has been very good so far.
23. Juni 2026
Antwort von DFS Furniture - Plymouth
Hello,
Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!
Kind regards,
Lorraine A
DFS Customer Support
Antwort von DFS Furniture - Plymouth
Hello,
Thank you for your kind review.
Kind regards
Holly M
DFS Customer Support
Antwort von DFS Furniture - Plymouth
Thanks for this fabulous review. We appreciate you sharing it with others!
Kind Regards,
Vanessa
DFS Customer Support
New sofa
Spoke to a member of staff “brook”, she made me and my partner feel welcome and gave us the best outcome, very professional. Included us in every possible way of choosing our sofa, gave us an amazing deal, could not be happier
20. Juni 2026
Antwort von DFS Furniture - Plymouth
We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!
Kind Regards,
Vanessa
DFS Customer Support
So funktioniert Trustpilot
Auf Trustpilot hat jeder die Möglichkeit, Bewertungen abzugeben. Der Verfasser einer Bewertung kann diese jederzeit bearbeiten oder löschen, und die Bewertungen werden angezeigt, solange der jeweilige Nutzer-Account aktiv ist.
Zum Schutz unseres Portals setzen wir auf eine Kombination aus spezialisierten Mitarbeitern und cleveren Technologien. Erfahren Sie, wie wir gefälschte Bewertungen bekämpfen.
Erfahren Sie mehr darüber, wie Bewertungen auf Trustpilot gehandhabt werden.
Hier finden Sie 8 Tipps für das Schreiben von Bewertungen.
Die Verifizierung hilft sicherzustellen, dass es sich bei den Bewertungen, die Sie auf Trustpilot lesen, um Bewertungen von echten Menschen handelt.
Anreize für das Schreiben von Bewertungen anzubieten oder selektiv zur Bewertungsabgabe einzuladen, kann den TrustScore verfälschen. Deshalb verstößt beides gegen unsere Richtlinien.