We were looking to browse. The staff welcomed us on arrival, but weren't pushy. We felt relaxed enough to take our time to choose the right sofa. When we asked a question or had a concern the staff w... Mehr ansehen
Unternehmen hat geantwortet
Standort
Standort wechselnForum Drive, Unit 25 Elliottâ Field Shopping Park, CV21 1SR Rugby, GB
•Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
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Das sagen Bewerter
Great experience at the weekend. Maddie was helpful but didn’t pressure us or follow us around which we’ve experienced in other stores. Made the order process simple and straight forward
Unternehmen hat geantwortet
Just been to DFS Rugby and had the best customer service, staff were so polite and welcoming, letting me look around at my own pace but ready to answer any questions. When choosing my sofa, they tal... Mehr ansehen
Unternehmen hat geantwortet
Very knowledgeable staff and extremely helpful and patient. We managed to get the order we wanted with some care advice which was appreciated
Unternehmen hat geantwortet
Unternehmensdetails
Vom Unternehmen geschrieben
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
Vom Unternehmen geschrieben
Kontaktinformationen
Forum Drive, Unit 25 Elliottâ Field Shopping Park, CV21 1SR, Rugby, Vereinigtes Königreich
- 0333 999 9524
4,9
Hervorragend
2401 Bewertungen
Bittet Kunden um Bewertungen
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Very knowledgeable staff and extremely…
Very knowledgeable staff and extremely helpful and patient. We managed to get the order we wanted with some care advice which was appreciated
27. August 2026
Antwort von DFS Furniture - Rugby
Hello,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lia
DFS Customer Support
Antwort von DFS Furniture - Rugby
Hello,
Thanks for your fabulous review, we love to hear it!
Kind regards,
Lia
DFS Customer Support
Bob was very friendly and efficient
Bob was very friendly and efficient
Excellent experience all round
27. August 2026
Antwort von DFS Furniture - Rugby
Hello,
Thank you very much for sharing your experience, we love to hear your feedback about our friendly team!
Kind regards,
Lia
DFS Customer Support
Antwort von DFS Furniture - Rugby
Hello,
Thank you for your 5 star review.
Kind regards
Holly M
DFS Customer Support
Very friendly and efficient
Very friendly, efficient and knowledgeable service received. Good prices too.
24. August 2026
Antwort von DFS Furniture - Rugby
Good Afternoon,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind Regards,
Jordan
DFS Customer Support
Antwort von DFS Furniture - Rugby
Good Afternoon,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind Regards,
Jordan
DFS Customer Support
DFS has a great choice of Recliners
DFS has an excellent choice of Recliner Chairs. We were greeted when we arrived and shown where the Recliners were. No pressure from Sales people. We found what we wanted and purchase was nice and easy.
23. August 2026
Antwort von DFS Furniture - Rugby
Hello,
We’re really grateful and appreciate you taking the time to share your experience with us. We look forward to seeing you again in the future!
Kind regards,
Holly M
DFS Customer Support
Friendly approachable staff
Friendly approachable staff
Maddi helped us with any questions we needed answered
23. August 2026
Antwort von DFS Furniture - Rugby
Hello,
Thank you for your kind feedback.
Kind regards,
Holly M
DFS Customer Support
Thumbs up for Bob
Visited rugby dfs and purchased a three piece suite. Bob was very informative and efficient without being pushy .
23. August 2026
Antwort von DFS Furniture - Rugby
Hello,
We are really grateful for your kind words and for sharing your experience!
Kind regards,
Holly M
DFS Customer Support
Staff were very helpfull when asked about varius products…
Staff were very helpfull when asked about the available products which enabled me to make my desion on what to purchase.
They also read through my order with me to make sure it was correct.
They also advised on cleaning to keep product in good condition.
Customer service was excellent.
21. August 2026
Antwort von DFS Furniture - Rugby
Hello,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lia
DFS Customer Support
Antwort von DFS Furniture - Rugby
Hello,
Thank you for your positive feedback.
Kind regards,
Holly M
DFS Customer Support
Good customer service experience
Bob, in your Rugby store was very helpful and covered all the aspects of our making the right decision for our purchase with yourselves!
22. August 2026
Antwort von DFS Furniture - Rugby
Hello,
We are really grateful for your kind words and for sharing your experience!
Kind regards,
Holly M
DFS Customer Support
Ellie was super helpful
Ellie was super helpful, offering additional assistance with the sofas to see the differences between firm and soft and offering alternative sofa options. Super helpful and friendly
22. August 2026
Bewertung ohne vorherige Einladung
Antwort von DFS Furniture - Rugby
Hello,
We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.
Kind regards,
Lorraine E
DFS Customer Support
Antwort von DFS Furniture - Rugby
Hello,
We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!
Kind regards,
Lorraine E
DFS Customer Support
Great experience
We were looking to browse. The staff welcomed us on arrival, but weren't pushy. We felt relaxed enough to take our time to choose the right sofa. When we asked a question or had a concern the staff were very thorough and helpful. We enjoyed our experience and will use DFS again.
A great experience and lovely, professional staff
21. August 2026
Antwort von DFS Furniture - Rugby
Hello,
We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!
Kind regards,
Lorraine E
DFS Customer Support
Amazing Staff at Rugby DFS
The staff at the Rugby store were amazing friendly and exceptionally helpful.
19. August 2026
Antwort von DFS Furniture - Rugby
Hello,
Thank you for sharing your great review with us.
Kind regards,
Holly M
DFS Customer Support
Fantastic service by Kate at the Rugby…
Fantastic service by Kate at the Rugby store! Everything was explained and the process was great.
19. August 2026
Antwort von DFS Furniture - Rugby
Hello,
Thank you for sharing your lovely review with us.
Kind regards,
Holly M
DFS Customer Support
Great experience
Great experience at the weekend. Maddie was helpful but didn’t pressure us or follow us around which we’ve experienced in other stores. Made the order process simple and straight forward
16. August 2026
Antwort von DFS Furniture - Rugby
Hello,
It is really appreciated that you took the time out to share your kind words. We are glad to hear Maddie helped you make an informed choice on the furniture that best suits you. We hope you enjoy your furniture when it arrives!
Kind regards,
Lia
DFS Customer Support
Great experience
17. August 2026
Antwort von DFS Furniture - Rugby
Hello,
Thank you for your lovely review.
Kind regards,
Holly M
DFS Customer Support
Antwort von DFS Furniture - Rugby
Hello,
Thank you for your great review.
Kind regards
Holly M
DFS Customer Support
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