Andy was fantastic, helped us from start to finish and made the entire process considerably easier. Very patient with us with all our questions and was knowledgable in the questions we asked. Thank yo... Mehr ansehen
Unternehmen hat geantwortet
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
The staff are knowledgeable and friendly, but leave you to look round rather than pushing you to buy. When we did find the sofa we wanted they were able to answer any questions we had. The customer... Mehr ansehen
Unternehmen hat geantwortet
I visited the DFs Store in Sheffield near Sheffield train station. With a friend not really thinking about buying anything yesterday 8th August and we were left to look around ourself and David... Mehr ansehen
Unternehmen hat geantwortet
Flo has been incredible and very helpful towards our purchase. He gave us ideas and advice which we found beneficial.
Unternehmen hat geantwortet
Unternehmensdetails
Vom Unternehmen geschrieben
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
Vom Unternehmen geschrieben
Kontaktinformationen
Fornham Street, S2 4AL, Sheffield, Vereinigtes Königreich
- 0333 999 9835
4,9
Hervorragend
2626 Bewertungen
Bittet Kunden um Bewertungen
Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.
Inhalte von echten Menschen stehen bei Trustpilot im Vordergrund. Dieses Unternehmen kann jedoch zusätzlich unser KI-gestütztes Antwort-Tool verwenden, um Hilfe beim Verfassen von Antworten zu erhalten.
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Friendly/approachable/proffessional and…
Friendly/approachable/proffessional and friendly.
31. Juli 2026
Antwort von DFS Furniture - Sheffield
Hello,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lorraine E DFS Customer Support
Great customer service and great prices
The staff are knowledgeable and friendly, but leave you to look round rather than pushing you to buy. When we did find the sofa we wanted they were able to answer any questions we had.
The customer service is excellent, we were offered a really nice coffee while we went though the final payment. We didn't feel rushed at all and ended up having a relaxing conversation with the salesman whilst going though the final details.
I would recommend DFS, to anyone looking to buy a sofa at a great price with great customer service.
8. August 2026
Antwort von DFS Furniture - Sheffield
Hello,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind Regards
Lorraine E DFS Customer Support
Great experience and the member of…
Great experience and the member of staff was brilliant. Extremely helpful, knowledgeable and patient
8. August 2026
Antwort von DFS Furniture - Sheffield
Hello,
Thank you for sharing your lovely review with us.
Kind regards
Holly M
DFS Customer Support
Lovely team
Lovely team, was only in the store 30 mins, very polite, quick service. Thankyou
8. August 2026
Antwort von DFS Furniture - Sheffield
Hello,
Thank you for your positive review.
Kind Regards,
Holly M
DFS Customer Support
Antwort von DFS Furniture - Sheffield
Hello,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind regards,
Lorraine E
DFS Customer Support
Antwort von DFS Furniture - Sheffield
Hello,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind regards,
Lia
DFS Customer Support
Perfect service
Ansolutely flawless from walking in and not getting hassled and when we decided what we wanted the salesman was 💯
30. Juli 2026
Antwort von DFS Furniture - Sheffield
Hello,
We are really grateful for your kind words and for sharing your experience!
Kind regards,
Holly M
DFS Customer Support
Antwort von DFS Furniture - Sheffield
Good Afternoon,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind Regards,
Jordan
DFS Customer Support
Antwort von DFS Furniture - Sheffield
Good Afternoon,
Great review, thanks for sharing!
Kind Regards
Jordan
DFS Customer Support
Florain was extremely knowledgeable and…
Florain was extremely knowledgeable and talked us through the options to help us make the right discussion.
6. August 2026
Antwort von DFS Furniture - Sheffield
Good Afternoon,
Thank you for taking the time to leave your review. We are really happy to hear that you had a great experience in store with Florain.
Kind Regards,
Jordan
DFS Customer Support
Andy was very helpful great service…
Andy was very helpful great service even gave me a discount top service overall.
1. August 2026
Antwort von DFS Furniture - Sheffield
Hello,
Thank you for your 5 star review.
Kind regards,
Holly M
DFS Customer Support
Antwort von DFS Furniture - Sheffield
Good Morning,
Amazing review, thanks for sharing!
Kind Regards,
Jordan
DFS Customer Support
Excellent service..
We visited the Sheffield branch and were served by Martin who was helpful and polite. Not a pushy salesperson. We were pleased and placed our order.
1. August 2026
Antwort von DFS Furniture - Sheffield
Good Morning,
Thank you so much for taking the time to write us a 5* review. Your feedback is much appreciated. We are really happy to hear that you had a great experience in store with Martin.
Kind Regards,
Jordan
DFS Customer Support
Bad aftercare service had a technician…
Bad aftercare service had a technician on 5 separate occasions all given me different reasons for a poor quality sofa still not resolved after nearly 2 years
31. Juli 2026
Bewertung ohne vorherige Einladung
Antwort von DFS Furniture - Sheffield
Good morning Mandy,
Thank you for taking the time to share your review with us, we are sorry to hear your concerns remain unresolved. Unfortunately, as no order reference number has been provided we are unable to locate your order. However, if you would like to discuss this matter further please do not hesitate to contact our Customer Service Team on 0333 9999 777 and choose option 4.
Kind Regards,
Holly M
DFS Customer Support
Passionate advisor
We came to purchase the Country Living collection. Our advisor was super passionate and really friendly. She obviously loves her job!
31. Juli 2026
Antwort von DFS Furniture - Sheffield
Hello,
We are really grateful for your kind words and for sharing your experience!
Kind regards,
Holly M
DFS Customer Support
Antwort von DFS Furniture - Sheffield
Hello Joanne,
Amazing review, we really appreciate it!
Kind regards,
Lia
DFS Customer Support
Very friendly good communication skills…
Very friendly good communication skills enjoyed the experience and no frills got the purchase done in no time
27. Juli 2026
Antwort von DFS Furniture - Sheffield
Hello Gordon,
Thank you very much for sharing your experience, we love to hear your feedback about our friendly team!
Kind regards,
Lia
DFS Customer Support
Staff were amazing
Staff were amazing. Bought a sofa for my first home and woman was so helpful and friendly.
27. Juli 2026
Antwort von DFS Furniture - Sheffield
Hello,
We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!
Kind regards,
Lorraine A
DFS Customer Support
No hassle and once we’d decided what we…
No hassle and once we’d decided what we wanted the staff member was really polite, friendly and helpful
25. Juli 2026
Antwort von DFS Furniture - Sheffield
Good Morning,
We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.
Kind Regards,
Jordan
DFS Customer Support
Just bought a corner sofa and was…
Just bought a corner sofa and was served by Sam. Very quick and efficient experience and Sam explained everything clearly and lovely customer service
24. Juli 2026
Antwort von DFS Furniture - Sheffield
Hello Nicholas,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lia
DFS Customer Support
So funktioniert Trustpilot
Auf Trustpilot hat jeder die Möglichkeit, Bewertungen abzugeben. Der Verfasser einer Bewertung kann diese jederzeit bearbeiten oder löschen, und die Bewertungen werden angezeigt, solange der jeweilige Nutzer-Account aktiv ist.
Zum Schutz unseres Portals setzen wir auf eine Kombination aus spezialisierten Mitarbeitern und cleveren Technologien. Erfahren Sie, wie wir gefälschte Bewertungen bekämpfen.
Erfahren Sie mehr darüber, wie Bewertungen auf Trustpilot gehandhabt werden.
Hier finden Sie 8 Tipps für das Schreiben von Bewertungen.
Die Verifizierung hilft sicherzustellen, dass es sich bei den Bewertungen, die Sie auf Trustpilot lesen, um Bewertungen von echten Menschen handelt.
Anreize für das Schreiben von Bewertungen anzubieten oder selektiv zur Bewertungsabgabe einzuladen, kann den TrustScore verfälschen. Deshalb verstößt beides gegen unsere Richtlinien.