Dealt with a lady called Sam from queens rd store, she gave us her honest opinion which was what we asked for, didn't talk nonsense like some sales do and nothing was too much trouble for her. Stores... Mehr ansehen
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
Great buying experience, allowed to shop and decide at our own pace but very attentive when we were ready. Explained all the options clearly and also very friendly.
The staff was really polite and super helpful My whole experience was definitely first class I am totally satisfied with my purchase I will definitely be using the store in the future
The staff are knowledgeable and friendly, but leave you to look round rather than pushing you to buy. When we did find the sofa we wanted they were able to answer any questions we had. The customer... Mehr ansehen
Unternehmen hat geantwortet
Unternehmensdetails
Vom Unternehmen geschrieben
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
Vom Unternehmen geschrieben
Kontaktinformationen
Fornham Street, S2 4AL, Sheffield, Vereinigtes Königreich
- 0333 999 9835
4,9
Hervorragend
2636 Bewertungen
Bittet Kunden um Bewertungen
Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.
Inhalte von echten Menschen stehen bei Trustpilot im Vordergrund. Dieses Unternehmen kann jedoch zusätzlich unser KI-gestütztes Antwort-Tool verwenden, um Hilfe beim Verfassen von Antworten zu erhalten.
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
A calm and welcoming visit to the…
A calm and welcoming visit to the Sheffield branch. No pressure sales just friendly and informative.
28. Juni 2026
Antwort von DFS Furniture - Sheffield
Hi there, it sounds like a 10/10 experience in the store here! We are thrilled to hear about it! Thank you for the feedback.
Kind Regards,
Vanessa
DFS Customer Support
As soon as we walked through the door…
As soon as we walked through the door we was made to feel welcome, not the pushy sales team you sometimes get to the freedom to walk around and then approach one of the sales team. The male salesman the we dealt with was great and very knowledgeable of the item we was looking at. Would give him 10 out of 10
27. Juni 2026
Antwort von DFS Furniture - Sheffield
Good Morning,
Thank you for leaving us a 5* review, we appreciate you sharing this lovely feedback with others. We’re happy we met your expectations in store and we hope you enjoy your furniture when it arrives!
Kind Regards,
Jordan
DFS Customer Support
Great customer service
Great customer service. Allowed me time to look and decide without pressure. Very helpful and knowledgeable staff.
27. Juni 2026
Antwort von DFS Furniture - Sheffield
Good Morning,
We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.
Kind Regards,
Jordan
DFS Customer Support
Great, friendly service
The lady that assisted us with our order was friendly and helpful. She gave us all the information we’d need about delivery, installation and tracking our order. She gave valuable advice and recommendation on caring for and maintenance of the furniture. It was a pleasure to shop at DFS.
22. Juni 2026
Antwort von DFS Furniture - Sheffield
Hello Martin,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lia
DFS Customer Support
Had a great experience
Had a great experience. Super quick and easy. Gabrielle was amazing and super helpful.
22. Juni 2026
Antwort von DFS Furniture - Sheffield
Hello,
Thank you so much for taking the time to give us an amazing review and to share your experience with others. We really do appreciate it!
Kind regards,
Lorraine A
DFS Customer Support
Foster 3 seater with care productsA…
Ordered the foster 3 seat recliner and foot stool the delivery guys were spot on arranged the sofa exactly where i wanted it there was a missing sofa car kit products but i emailed customer support and the care kit arrived the next day brilliant service from start to finsh
22. Juni 2026
Bewertung ohne vorherige Einladung
Antwort von DFS Furniture - Sheffield
Hello,
We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!
I am really sorry you have not received your care kit, I have raised this with the warehouse and I have requested for a care kit to be sent to you, once this has been processed you should receive this within 10 days.
Kind regards,
Lorraine A
DFS Customer Support
Always happy with DFS.
Always happy with DFS.
Ive had one sofa already just ordered another.
And 4 dining chairs service and quality outstanding
14. Juni 2026
Antwort von DFS Furniture - Sheffield
Hello,
Thank you for sharing your kind review with us.
Kind Regards,
Holly M
DFS Customer Support
Really good service and friendly…
Really good service and friendly approach, no hard sales banter. Really nice store and professionally looked after.
Ps. Nice coffee in this Sheffield store.
14. Juni 2026
Antwort von DFS Furniture - Sheffield
Hi there, it sounds like a 10/10 experience in the store here! We are thrilled to hear about it! Thank you for the feedback.
Kind Regards,
Vanessa
DFS Customer Support
Very helpful staff
Very helpful staff, who gave us information when we asked, without making us feel pressured into any quick decisions.
21. Juni 2026
Antwort von DFS Furniture - Sheffield
Thank you so much for sharing your lovely feedback with us. It's much appreciated! We can’t wait for you to receive your new furniture, and I can assure you it’ll be worth the wait
Kind Regards,
Vanessa
DFS Customer Support
Salesman was very polite
Salesman was very polite, helpful and knowledgeable. Made some good suggestions and was not pushy.
13. Juni 2026
Antwort von DFS Furniture - Sheffield
Hi there, it sounds like a 10/10 experience in the store here! We are thrilled to hear about it! Thank you for the feedback.
Kind Regards,
Vanessa
DFS Customer Support
Ordered sofas today
Ordered sofas today . Efficient staff and very simple process. Thank. You Sam for helping me with dilemma over cushion combination
19. Juni 2026
Antwort von DFS Furniture - Sheffield
Thanks for this fabulous review. We appreciate you sharing it with others!
Kind Regards,
Vanessa
DFS Customer Support
Great customer experience and amazing prices
We bought a sofa for our first house - found the perfect one for a great price. The customer service we experienced was awesome, very helpful and made it an incredible experience.
15. Juni 2026
Antwort von DFS Furniture - Sheffield
Thanks for this fabulous review. We appreciate you sharing it with others!
Kind Regards,
Vanessa
DFS Customer Support
Antwort von DFS Furniture - Sheffield
We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!
Kind Regards,
Vanessa
DFS Customer Support
Payment and payment plan was very easy…
Payment and payment plan was very easy to sort out. Staff were friendly and helpful.
16. Juni 2026
Antwort von DFS Furniture - Sheffield
Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!
Kind Regards,
Vanessa
DFS Customer Support
Everything was explained in detail
Everything was explained in detail
Every question or query answered
Simple ordering process
16. Juni 2026
Antwort von DFS Furniture - Sheffield
Good Afternoon,
We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.
Kind Regards,
Jordan
DFS Customer Support
We enjoyed the service we got
We enjoyed the service we got, very friendly, professional and made us feel like we were sitting at home, explained every last detail, perfect.
15. Juni 2026
Antwort von DFS Furniture - Sheffield
Hello,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind Regards
Lorraine A DFS Customer Support
Sam was great!
Sam was great! Really helpful advice with our purchase and very kind and friendly. Pleasure talking to her!
14. Juni 2026
Antwort von DFS Furniture - Sheffield
Hello Amy,
We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.
Kind regards,
Lia
DFS Customer Support
Fantastic customer support at the…
Fantastic customer support at the Sheffield DFS, made the whole experience really easy and enjoyable picking out a new sofa for our home! We would definitely recommend.
13. Juni 2026
Antwort von DFS Furniture - Sheffield
Hello,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind Regards
Lorraine A DFS Customer Support
The salesman was really nice and…
The salesman was really nice and explained everything very well and my daughter and boyfriend were over the moon that they wil be getting a new sofa for their 1st house. Thank you.
13. Juni 2026
Antwort von DFS Furniture - Sheffield
Hello,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind regards,
Lorraine A
DFS Customer Support
Sam was so friendly and helpful
Sam was so friendly and helpful. We came into the shop twice, and each time she looked after us and made the whole experience really enjoyable
12. Juni 2026
Antwort von DFS Furniture - Sheffield
Hello,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind regards,
Lorraine A
DFS Customer Support
So funktioniert Trustpilot
Auf Trustpilot hat jeder die Möglichkeit, Bewertungen abzugeben. Der Verfasser einer Bewertung kann diese jederzeit bearbeiten oder löschen, und die Bewertungen werden angezeigt, solange der jeweilige Nutzer-Account aktiv ist.
Zum Schutz unseres Portals setzen wir auf eine Kombination aus spezialisierten Mitarbeitern und cleveren Technologien. Erfahren Sie, wie wir gefälschte Bewertungen bekämpfen.
Erfahren Sie mehr darüber, wie Bewertungen auf Trustpilot gehandhabt werden.
Hier finden Sie 8 Tipps für das Schreiben von Bewertungen.
Die Verifizierung hilft sicherzustellen, dass es sich bei den Bewertungen, die Sie auf Trustpilot lesen, um Bewertungen von echten Menschen handelt.
Anreize für das Schreiben von Bewertungen anzubieten oder selektiv zur Bewertungsabgabe einzuladen, kann den TrustScore verfälschen. Deshalb verstößt beides gegen unsere Richtlinien.