Calum the sales person who assisted us in choosing right product he is so knowledgable on products available. He didn’t give hard pressure sales that we experienced from other furniture suppliers, th... Mehr ansehen
Unternehmen hat geantwortet
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
Staff were amazing, came over straight away to see if we needed help, he was really chatty and knowledgeable about the sofa i was interested in and very lovely and helpful guy
Unternehmen hat geantwortet
We thought Darren was brilliant. He was very knowledgeable about the different furniture and options available to us in the Mersy Retail Park store. We would definitely recommend DFS to our family and... Mehr ansehen
Unternehmen hat geantwortet
We came into store yesterday to a view sofa we had been looking at online. We were met by michael who couldnt do enough for us, he was not over powering but was on hand to answer any questions and of... Mehr ansehen
Unternehmen hat geantwortet
Unternehmensdetails
Vom Unternehmen geschrieben
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
Vom Unternehmen geschrieben
Kontaktinformationen
Speke Road, L24 8QB, Liverpool, Vereinigtes Königreich
- 0333 999 9794
4,9
Hervorragend
3385 Bewertungen
Bittet Kunden um Bewertungen
Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.
Inhalte von echten Menschen stehen bei Trustpilot im Vordergrund. Dieses Unternehmen kann jedoch zusätzlich unser KI-gestütztes Antwort-Tool verwenden, um Hilfe beim Verfassen von Antworten zu erhalten.
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Antwort von DFS Furniture - Speke
Hello,
Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!
Kind regards,
Lorraine E
DFS Customer Support
Antwort von DFS Furniture - Speke
Hello,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind Regards
Lorraine E DFS Customer Support
Antwort von DFS Furniture - Speke
Hello,
Thank you so much for taking the time to give us an amazing review and to share your experience with others. We really do appreciate it!
Kind regards,
Lorraine E
DFS Customer Support
Very helpful experience from Becky
8. August 2026
Antwort von DFS Furniture - Speke
Hello,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind Regards
Lorraine E DFS Customer Support
Antwort von DFS Furniture - Speke
Hello,
Thank you so much for taking the time to give us an amazing review and to share your experience with others. We really do appreciate it!
Kind regards,
Lorraine E
DFS Customer Support
Antwort von DFS Furniture - Speke
Hello,
We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!
Kind regards,
Lorraine E
DFS Customer Support
Becky was lovely with us and explained…
Becky was lovely with us and explained every option that was available to us there was no pressure to go ahead with the purchase she made us feel at ease she was very knowledgeable and is a credit to DFS
8. August 2026
Antwort von DFS Furniture - Speke
Hello,
Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!
Kind regards,
Lorraine E
DFS Customer Support
Michael was amazing explained…
Michael was amazing explained everything really well
Thank you
8. August 2026
Antwort von DFS Furniture - Speke
Hello,
We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.
Kind regards,
Lorraine E
DFS Customer Support
Delighted with my purchase
After looking most of the day at various stores and sofas we decided to that DFS was the right store for us with incredible deals with no hidden add ons so we purchased from them and the service we received was amazing very helpful member of staff would definitely recommend her she’s in the speak store
8. August 2026
Antwort von DFS Furniture - Speke
Hello,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lorraine E DFS Customer Support
The goods were great value for money…
The goods were great value for money and the sales assistant Michael was excellent. I would highly recommend them to anyone 👍
7. August 2026
Antwort von DFS Furniture - Speke
Hello,
Thank you for leaving us a 5* review. We’re happy that our fabulous store team met your expectations. We're excited for you to receive your lovely new furniture!
Kind regards,
Lia
DFS Customer Support
very helpful x
7. August 2026
Antwort von DFS Furniture - Speke
Hello,
We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!
Kind regards,
Lorraine E
DFS Customer Support
Helpful staff
Staff helpful, knowledgeable and with no pestering on both my visits to the store. They provided information requested without pushing. I felt comfortable looking around and leaving on the first visit. At home I chose my suite and after a few days went back to store and ordered with ease. I was also told how to check progress of order.
5. August 2026
Antwort von DFS Furniture - Speke
Hello,
Thank you for taking the time to leave us your review. Your feedback is greatly appreciated. We are so happy to hear you had a smooth experience when placing your order with us.
Kind Regards,
Holly M
DFS Customer Support
Super efficient and knowledgable sales…
Super efficient and knowledgable sales team with no hard sell of add-ons which I personally hate
30. Juli 2026
Antwort von DFS Furniture - Speke
Hello,
Thank you so much for taking the time to give us an amazing review and to share your experience with others. We really do appreciate it!
Kind regards,
Lorraine E
DFS Customer Support
5 Star customer service
Great selection of furniture and customer service we could not fault.
3. August 2026
Antwort von DFS Furniture - Speke
Hello,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lorraine E DFS Customer Support
Haven't received my furniture yet but…
Haven't received my furniture yet but the salesman was very helpful and polite
27. Juli 2026
Antwort von DFS Furniture - Speke
Hello,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind regards,
Lorraine E
DFS Customer Support
Excellent customer service great…
Excellent customer service great feedback very helpful would highly recommend.
3. August 2026
Antwort von DFS Furniture - Speke
Hello,
Thank you for sharing your kind review with us.
Kind Regards,
Holly M
DFS Customer Support
Great Customer Service
Emily was so pleasant & helpful when we were choosing our new sofa
Very informative & knowledgeable.
Thank you for your help
2. August 2026
Antwort von DFS Furniture - Speke
Good Morning,
Thank you for taking the time to leave your review. We are really happy to hear that you had a great experience in store with Emily.
Kind Regards,
Jordan
DFS Customer Support
Calum served us he was super helpful…
Calum served us he was super helpful and made the experience easy.
1. August 2026
Antwort von DFS Furniture - Speke
Good Morning,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind Regards,
Jordan
DFS Customer Support
Antwort von DFS Furniture - Speke
Hello,
Thank you for your kind review.
Kind regards
Holly M
DFS Customer Support
The girl that seen to us was very…
The girl that seen to us was very helpful the suite I wanted did not come in the colour I wanted but she gave me an alternative which was similar to the one chosen with the colour I wanted very pleasant as well.
30. Juli 2026
Antwort von DFS Furniture - Speke
Hello,
Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!
Kind regards,
Lorraine E
DFS Customer Support
So funktioniert Trustpilot
Auf Trustpilot hat jeder die Möglichkeit, Bewertungen abzugeben. Der Verfasser einer Bewertung kann diese jederzeit bearbeiten oder löschen, und die Bewertungen werden angezeigt, solange der jeweilige Nutzer-Account aktiv ist.
Zum Schutz unseres Portals setzen wir auf eine Kombination aus spezialisierten Mitarbeitern und cleveren Technologien. Erfahren Sie, wie wir gefälschte Bewertungen bekämpfen.
Erfahren Sie mehr darüber, wie Bewertungen auf Trustpilot gehandhabt werden.
Hier finden Sie 8 Tipps für das Schreiben von Bewertungen.
Die Verifizierung hilft sicherzustellen, dass es sich bei den Bewertungen, die Sie auf Trustpilot lesen, um Bewertungen von echten Menschen handelt.
Anreize für das Schreiben von Bewertungen anzubieten oder selektiv zur Bewertungsabgabe einzuladen, kann den TrustScore verfälschen. Deshalb verstößt beides gegen unsere Richtlinien.