We have been to your Watford store a few times, every visit we were offered help and information but never followed around or made to feel uncomfortable. At other store (not DFS) we were almost stalke... Mehr ansehen
Unternehmen hat geantwortet
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
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Das sagen Bewerter
Today we met Edmond who unlike other shops simply said hello and allowed us time before we requested assistance. We hate having sales people hound you so our experience was relaxed and not... Mehr ansehen
Unternehmen hat geantwortet
The service was excellent! We were helped by Ed who was fantastic; approachable, friendly, he listened to what we needed and really helped us pick the right furniture. He really valued us as people an... Mehr ansehen
Unternehmen hat geantwortet
Edmund was very helpful and explained all the details of the items fully. He had excellent customer service. Thank you 🙏 It was a pleasure speaking to him and I look forward to receiving my new fur... Mehr ansehen
Unternehmen hat geantwortet
Unternehmensdetails
Vom Unternehmen geschrieben
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
Vom Unternehmen geschrieben
Kontaktinformationen
Lower High Street, Unit B, WD17 2JZ, Watford, Vereinigtes Königreich
- 0333 999 9806
4,9
Hervorragend
3800 Bewertungen
Bittet Kunden um Bewertungen
Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.
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Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
He was very professional and very…
He was very professional and very knowledgeable person.
3. Juli 2026
Antwort von DFS Furniture - Watford
Hello Roena,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind regards,
Lia
DFS Customer Support
Mo was great
Mo was great! Very helpful and went through all the processes with detail.
Makes a good coffee also 😉
26. Juni 2026
Antwort von DFS Furniture - Watford
Hello,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind regards,
Lorraine A
DFS Customer Support
Antwort von DFS Furniture - Watford
Thanks for this fabulous review. We appreciate you sharing it with others!
Kind Regards,
Vanessa
DFS Customer Support
Antwort von DFS Furniture - Watford
Hello,
Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!
Kind regards,
Lorraine A
DFS Customer Support
Antwort von DFS Furniture - Watford
Hello,
Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!
Kind regards,
Lorraine A
DFS Customer Support
Antwort von DFS Furniture - Watford
Hello Siddharth,
Thanks for the 5 stars! It's much appreciated
Kind regards,
Lia
DFS Customer Support
Kapal @DFSWatford is a 💎
Honestly DFS Watford you will see me in the distant future. Kapal was 5star she was professional, polite, patient and not pushy very knowledgeable and caring. She explained everything clearly and left us to make our own decisions. When she returned we asked the important questions. A brilliant sales assistant. All the staff at Watford were pleasant to be fair . Good headship good staff🌟
20. Juni 2026
Antwort von DFS Furniture - Watford
Good Morning,
Thank you for taking the time to leave us a 5* review. We’re happy that Kapal met your expectations in store and that you had a lovely experience when placing the order. We appreciate you sharing the review with others.
Kind Regards,
Jordan
DFS Customer Support
Imagine 19:45 we quickly wanted to…
Imagine 19:45 we quickly wanted to match a sample to a sofa we liked and was considering ordering next day and a guy has noticed us walk to the front door and bluntly locks it in front of us instead of at least saying sorry. What a way to lose a customer. You don’t even get treated this way in a clothes shop. If your opening hours are until 8pm then do not bluntly lock the doors as we are walking towards the entrance or if you are having to lock up early. Just say sorry and explain. Cost nothing to be nice.
26. Juni 2026
Bewertung ohne vorherige Einladung
Antwort von DFS Furniture - Watford
Good Morning Marcelina,
Thank you for taking the time to share your review. I am very sorry to hear of your experience when visiting our store. I do want to assure you that this will be fedback to the relevant team. If you do require any assistance in the meantime, please do contact our customer service team on 03339999777 and they will be happy to assist.
Kind regards,
Jordan
DFS Customer Care
dfs experience
very detailed items good build of items very helpful if anything needed would recommend to use to buy furniture
28. Mai 2026
Antwort von DFS Furniture - Watford
Hello,
We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.
Kind regards,
Lorraine A
DFS Customer Support
We were very impressed by sales girl…
We were very impressed by sales girl Gezel who showed us bundle packages and was very informative of the products she showed u
22. Juni 2026
Antwort von DFS Furniture - Watford
Hello,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind Regards
Lorraine A DFS Customer Support
Antwort von DFS Furniture - Watford
Hello,
Thank you for your kind review.
Kind Regards,
Holly M
DFS Customer Support
Daniel wsd absolutely amazing…
Daniel wsd absolutely amazing throughout the whole experience when buying a sofa. He was extremely knowledgeable and told me everything I needed to know. There was no pushy sales techniques used throughout. Would definitely recommend.
20. Juni 2026
Antwort von DFS Furniture - Watford
Thank you so much for taking the time to give us an amazing review and to share your experience with others. We really do appreciate it!
Kind Regards.
Vanessa
DFS Customer Support
The environment was very welcoming and…
The environment was very welcoming and every member of staff was polite and helpful. Our salesperson was Mo and he was brilliant. He gave us all the information we required to go home and make a decision and when we returned today he talked through everything again to make sure we were certain the suite was exactly what we wanted. Needless to say we purchased the suite.
20. Juni 2026
Antwort von DFS Furniture - Watford
We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!
Kind Regards,
Vanessa
DFS Customer Support
Yeah very good service the person who…
Yeah very good service the person who dealt with me was very good and professional now stop emailing me
13. Juni 2026
Antwort von DFS Furniture - Watford
Thank you so much for taking the time to give us an amazing review and to share your experience with others. We really do appreciate it!
Kind Regards
Vanessa
DFS Customer Support
Last week I ordered a new sofa set and…
Last week I ordered a new sofa set and they said it would be delivered in 12 weeks. Today I called DFS to ask if I could change the color of the set, and I was told yes, but when I went to the store, I was told no. Honestly, I'm very disappointed.
12. Juni 2026
Antwort von DFS Furniture - Watford
Good morning,
We are really sorry to hear that you were not able to amend the furniture colour. Unfortunately, once a furniture order has been released into production, we are no longer able to provide any amendments or cancellations. We appreciate how frustrating this may be; however, as the furniture is handmade to order, we are unable to make changes at this stage.
We sincerely apologise for any inconvenience this may have caused you.
Kind Regards,
Vanessa
DFS Customer Support
Mo at Watford 5 star!!
Mo at Watford was great, so helpful without being pushy and great knowledge and ideas when I couldn’t decide between styles
11. Juni 2026
Antwort von DFS Furniture - Watford
Thank you so much for sharing your lovely feedback with us. It's much appreciated! We can’t wait for you to receive your new furniture, and I can assure you it’ll be worth the wait
Kind Regards,
Vanessa
DFS Customer Support
Required information was communicated…
Required information was communicated comprehensively
16. Juni 2026
Antwort von DFS Furniture - Watford
We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.
Kind Regards
Vanessa
DFS Customer Support
Edmund Top Sofa Guy
Edmund was very helpful & knowledgeable. He allowed us to browse the store but checked on us regularly (but not in a pushy way) & answered all the questions we had. We’re looking forward receiving our new sofa.
15. Juni 2026
Antwort von DFS Furniture - Watford
Hello,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lorraine A DFS Customer Support
DelBoy and team served us brilliantly
DelBoy and team served us brilliantly. A fun DFS experience, nice cuppa tea and great help getting the item we wanted!
15. Juni 2026
Antwort von DFS Furniture - Watford
Hello,
Thank you so much for taking the time to give us an amazing review and to share your experience with others. We really do appreciate it!
Kind regards,
Lorraine A
DFS Customer Support
The staff was amazing, she was brilliant.
The staff was amazing. Wonderful service.
10/10 💯
15. Juni 2026
Antwort von DFS Furniture - Watford
Good Afternoon,
Thank you for sharing your lovely review. We’re glad to hear you enjoyed your experience with us in store. We hope you love the furniture as much as us!
Kind Regards,
Lorraine A
DFS Central Customer Support
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