Eddie was attentive, friendly, professional and knowledgeable, without being over bearing, over familiar or pushy. He spent time understanding our requirements, going through our options and gave us s... Mehr ansehen
Unternehmen hat geantwortet
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
Customer service was excellent. Always checking in and never pushed us into purchasing anything. Gave us time to think and come back when decided. Very kind, friendly and welcoming.
Unternehmen hat geantwortet
The young man who served me was very knowledgeable about all the products available, extremely polite & helpful. Great experience all round. Thank you
Unternehmen hat geantwortet
We had such a wonderful experience, Andy was super knowledgable and helped us get the sofa we wanted by tailoring the sofa to our specific requirements. Really helpful and explained everything clearly... Mehr ansehen
Unternehmen hat geantwortet
Unternehmensdetails
Vom Unternehmen geschrieben
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
Vom Unternehmen geschrieben
Kontaktinformationen
Stirling Road, Unit 1A, YO30 4XZ, York, Vereinigtes Königreich
- 0333 999 9849
4,9
Hervorragend
3623 Bewertungen
Bittet Kunden um Bewertungen
Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.
Inhalte von echten Menschen stehen bei Trustpilot im Vordergrund. Dieses Unternehmen kann jedoch zusätzlich unser KI-gestütztes Antwort-Tool verwenden, um Hilfe beim Verfassen von Antworten zu erhalten.
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Antwort von DFS Furniture - York
Good afternoon Laura,
Thanks for sharing your lovely review!
Kind regards,
Lia
DFS Customer Support
Attentive and responsive staff
Attentive and responsive staff.
Gave us time and space to consider our options.
Personable, efficient and clear.
Had every detail at their finger tips.
Pleasure to do business with them.
😊👍
10. Mai 2026
Antwort von DFS Furniture - York
Thank you so much for sharing your lovely feedback with us. It's much appreciated! We can’t wait for you to receive your new furniture, and I can assure you it’ll be worth the wait
Kind Regards,
Vanessa
DFS Customer Support
Barney was very helpful
10. Mai 2026
Antwort von DFS Furniture - York
Thank you so much for taking the time to give us an amazing review and to share your experience with others. We really do appreciate it!
Kind Regards,
Vanessa
DFS Customer Support
Went to dfs today for a sofa
Went to dfs today for a sofa small budget £1500
The staff were helpful and for me no added to sell
Overall experience amazing
10. Mai 2026
Antwort von DFS Furniture - York
Hello,
Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!
Kind regards,
Lorraine A
DFS Customer Support
Excellent Sales representative
Excellent Sales representative! Very friendly and informative. Went through everything with us :).
10. Mai 2026
Antwort von DFS Furniture - York
Hello,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind regards,
Lorraine A
DFS Customer Support
When I first approached staff I wasn’t…
When I first approached staff I wasn’t sure they were interested in serving me, just a feeling I had. I sat and checked a few things as I knew the items I wanted, then I was approached by Andy (York branch). He was friendly and very helpful, he helped me finally decide on the exact items I liked. Showed me similar products and even showed me the sofas I was interested in on a big screen, This made it easier to decide. I then ordered my pieces, thanks Andy
10. Mai 2026
Antwort von DFS Furniture - York
Good Morning,
Thank you so much for sharing this lovely 5* review with us. Your feedback is much appreciated. We are really happy to hear that you had a great experience in store and we hope you love your furniture when it arrives!
Kind Regards,
Lorraine A
DFS Central Customer Support
The sales guy was very helpful and…
The sales guy was very helpful and knowledgeable. Let us browse after explaining whereabouts in the store the chairs were placed that we wanted to try out. Then once we decided the whole process was very smooth. Advised us on extra products which we decided to get. Very pleasant experience.
10. Mai 2026
Antwort von DFS Furniture - York
Hello,
We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!
Kind regards,
Lorraine A
DFS Customer Support
Really happy with my experience today
Really happy with my experience today. The team at the York store were brilliant, very informative, had answers for all my installation and delivery questions and were friendly too.
9. Mai 2026
Antwort von DFS Furniture - York
Good Morning,
Thanks for the fabulous review, we really appreciate you taking the time to share with others!
Kind Regards,
Lorraine A
DFS Central Customer Support
Antwort von DFS Furniture - York
Good Morning,
Great review, thanks for sharing!
Kind Regards
Lorraine A
DFS Central Customer Support
Sofa dfs York
I liked that I could get approved for credit and then come in to store to physically see the sofas and then you could just pull up my application without me having to go through it all again
29. April 2026
Antwort von DFS Furniture - York
Hi there, it sounds like a 10/10 experience in the store here! We are thrilled to hear about it! Thank you for the feedback.
Kind Regards,
Vanessa
DFS Customer Support
Thanks thanks
6. Mai 2026
Antwort von DFS Furniture - York
Hi there, it sounds like a 10/10 experience in the store here! We are thrilled to hear about it! Thank you for the feedback.
Kind Regards,
Vanessa
DFS Customer Support
Antwort von DFS Furniture - York
We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!
Kind Regards,
Vanessa
DFS Customer Support
Antwort von DFS Furniture - York
Hi there, it sounds like a 10/10 experience in the store here! We are thrilled to hear about it! Thank you for the feedback.
Kind Regards,
Vanessa
DFS Customer Support
Friendly , helpful , informative
Great advice in store from the boys, great service . Andi was knowledgable and helpful , easy purchase , full marks from us :)
5. Mai 2026
Antwort von DFS Furniture - York
Good Afternoon,
We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.
Kind Regards,
Jordan
DFS Customer Support
Friendly knowledgeable service
Nice spacious store in York. Andrew was warm and welcoming. He offered assistance without being pushy, and was knowledgeable about care of the sofas.
5. Mai 2026
Antwort von DFS Furniture - York
Good Afternoon,
We are really happy that Andrew met your expectations in store and you had a lovely experience when placing your order!
Kind Regards,
Jordan
DFS Customer Support
All really easy!
From start to finish the process was super easy. Delivered on a bank holiday, efficient and took all the rubbish. Really pleased, many thanks for a great service!
4. Mai 2026
Bewertung ohne vorherige Einladung
Antwort von DFS Furniture - York
Hi there, it sounds like a 10/10 experience in the store here! We are thrilled to hear about it! Thank you for the feedback.
Kind Regards,
Vanessa
DFS Customer Support
Very kind patient and helpful staff and…
Very kind patient and helpful staff and lovely sofa
4. Mai 2026
Antwort von DFS Furniture - York
Hello,
Thank you for your great review.
Kind regards,
Holly M
DFS Customer Support
Top notch customer service
The sales advisors listened to my needs, didn’t push me for a sale just shared their knowledge and helped me make the right decision. They were very warm and welcoming.
4. Mai 2026
Antwort von DFS Furniture - York
Good morning Sophie,
Thank you for sharing your 5* review and that our drivers met your expectations! We hope you love your new furniture
Kind regards,
Lia
DFS Customer Support
Antwort von DFS Furniture - York
Good afternoon,
Thanks for the 5 stars! It's much appreciated
Kind regards,
Lia
DFS Customer Support
We visited many furniture stores and as…
We visited many furniture stores and as soon as we walked in we were hit with the sales patter... Not at DFS, we got a friendly hello and were left to look around. When we were ready Andy was at hand to answer all our questions. Me and my wife are very different when it comes to furniture and what we like, Andy was fantastic explaining all the different options, styles and fabrics. Customer service was great, Cheers Andy
3. Mai 2026
Antwort von DFS Furniture - York
Hi there, it sounds like a 10/10 experience in the store here! We are thrilled to hear about it! Thank you for the feedback.
Kind regards,
Vanessa
DFS Customer Support
So funktioniert Trustpilot
Auf Trustpilot hat jeder die Möglichkeit, Bewertungen abzugeben. Der Verfasser einer Bewertung kann diese jederzeit bearbeiten oder löschen, und die Bewertungen werden angezeigt, solange der jeweilige Nutzer-Account aktiv ist.
Zum Schutz unseres Portals setzen wir auf eine Kombination aus spezialisierten Mitarbeitern und cleveren Technologien. Erfahren Sie, wie wir gefälschte Bewertungen bekämpfen.
Erfahren Sie mehr darüber, wie Bewertungen auf Trustpilot gehandhabt werden.
Hier finden Sie 8 Tipps für das Schreiben von Bewertungen.
Die Verifizierung hilft sicherzustellen, dass es sich bei den Bewertungen, die Sie auf Trustpilot lesen, um Bewertungen von echten Menschen handelt.
Anreize für das Schreiben von Bewertungen anzubieten oder selektiv zur Bewertungsabgabe einzuladen, kann den TrustScore verfälschen. Deshalb verstößt beides gegen unsere Richtlinien.