Diamonds Direct Bewertungen 

277
•
TrustScore 4.5 von 5

4,6

Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren

Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren

Das sagen Bewerter

Bewertet mit 5 von 5 Sternen

My Fiance and I were looking for the perfect engagement ring. We were able to talk to Ginny, one of the online diamond experts. She was so incredibly helpful and was able to get us the ring that we ha... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

Diamonds Direct should be your first stop for jewelry in the greater Cleveland area. The Beachwood location consistently delivers quality products and service at a great price. The last time I was in... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

Melanie at the Pittsburgh location is phenomenal and I will refer anyone to her. Very professional and will help you in any way she can. Would give 10 stars if possible

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

Lisa M at the woodlands diamonds direct was wonderful to work with. She helped teach us the different diamond shapes, cuts, sizes, and clarity and then narrow down ring choices. We didn’t feel rushed... Mehr ansehen

Unternehmen hat geantwortet

Unternehmensdetails

  1. Juweliergeschäft

Informationen, die aus verschiedenen externen Quellen stammen

Diamonds Direct offers an unmatched selection of engagement rings, loose diamonds, wedding bands, gemstone jewelry, fine jewelry, and more. We are a true direct diamond importer, cutting out all the middle man markups. Our selection, education, warranties and guarantees create a no-risk shopping environment that is customer focused and flexible to ensure we maximize the customer’s budget and exceed their expectations.


Kontaktinformationen

4,6

Hervorragend

TrustScore 4.5 von 5

277 Bewertungen

5 Sterne
4 Sterne
3 Sterne
2 Sterne
1 Stern

Keine aktuellen Aufzeichnungen über Bewertungseinladungen

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4,6

Alle Bewertungen

(277)

39 Bewertungen in den letzten 12 Monaten

Bewertung abgeben
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Bewertet mit 5 von 5 Sternen

If there was the ability to provide 6 stars..…

If there was the ability to provide 6 Stars, I definitely would. Cannot say enough about our Salesperson Tang and the entire Crew at Diamonds Direct. She has been extremely helpful with our Wedding ring purchases! We are so pleased with our selections and the outstanding service that we received from her throughout the entire process. Highly recommend!!!

23. März 2023
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Diamonds Direct in Glen Allen

Diamonds Direct in Glen Allen, Va is the BEST !!! Kimary is AWESOME !!!! She has helped me several times with repairs.

I am going this weekend to see about taking a stone I have and putting it in a different setting. I cannot wait to see what can be done.

Jenna is also great. She helped my daughter and her fiance' to create a specially made engagement ring using the groom-to-be's grandmothers' diamond. It is ABSOLUTELY THE MOST BEAUTIFUL ring ever !!

What a GREAT place to go for jewelry.

8. Juli 2023
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Fabulous experience with Astrid!

Diamonds Direct is the place to go for your engagement/wedding rings! Astrid was AMAZING to work with! She was extremely friendly, professional, personable, patient and offered us drinks from their bar as soon as we walked in. She was able to help us narrow down our search for the perfect diamond solitaire and had the one we wanted shipped in just 2 days later. Also, their 'buy a natural diamond, get a lab grown of equal or better for free' deal really sold us. Where else in the city can you get this offer and level of service? Only Diamonds Direct. Astrid even put a rush on my ring and had it set for our wedding in literally 3 days from when we picked it out as a surprise for me! Angie was fabulous as well. You can tell they really genuinely care about their customers. The store is absolutely beautiful and they have a huge selection. I couldn’t believe how quick and easy the entire process was. We will be long time customers for sure!

18. März 2023
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Excellent customer service, Square One

I think it was Ginny at the Square One store in Mississauga Canada who helped me with a watch bracelet link issue today. Had a great conversation about the mechanical watch world. Thank you G for the help. Always nice to geek out on watch stuff! Bryan

1. Juli 2023
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Thanks

When you go to that Gulf fwy store, ask for Denver Phan, an excellent professional, he explained everything I needed in detail and was patient and kind, I recommend him 100%. He invited me an extraordinary coffee, Thank you Denver.

Alejandro Fernandez

27. Juni 2023
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Mona at Tyson's Diamond Direct is THE BEST!!!

I began my journey searching for the best engagement/proposal ring a little over a month ago. Being that this is my first time going through a process like this, I brought along my mother to help assist me in this endeavor, and to also provide a female's perspective on the potential ring. We scheduled an appointment, and thankfully we were partnered with Mona, THE BEST associate they have to offer at this specific location.
From the beginning, she was very informative on how the decision-making process usually goes when picking a diamond for any occasion. She was very comfortable with explaining, in detail, the importance of each diamond element (the carat, clarity, color, & cut) and how weighing each category subjectively can provide you with the diamond you are dreaming of buying. With me, being a novice in this aspect, I felt very comfortable asking her my questions, and her responses were delivered very well.
When it came to deciding on which style of ring and how many diamonds I wanted, she showed complete devotion of her time and energy towards me getting exactly what I wanted, which I really appreciated. That type of service is RARE, so to receive that type of guidance and dedication in order to fulfill my dream ring scenario was a blessing that I am truly grateful for!!

Aside from that, she was very personable and easy to talk to. A lot of times in the sales field, you sometimes come across sales associates who are overly aggressive and make you feel like just a customer instead of an actual person. This was not the case with Mona. She took the time to hear the vision that I wanted for the ring, and then she transformed that vision into a reality, of which I will be forever grateful!!

Lastly, when it was time for me to see the finished product and pick up the ring, she was doing everything possible to make sure that the end result was what I had conjured up when I first began this process (which of course it was!!). All in all, I thoroughly enjoyed Mona's guidance and energy throughout the process and I would HIGHLY RECOMMEND her services to anyone seeking to buy jewelry from Tyson's Diamonds Direct!!!

26. Juni 2023
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Kim at diamond Direct charlotte!!! She is the best!!!

I am so happy I found Kim. She was kind , patient and very helpful.
She was super knowledgeable and took the time to help me for upgrading my ring. I will definitely go back for my daughters wedding ring and recommended her to my friends. Kim really helped make the experience so special . She the best!!! Thanks again Kim!

18. Juni 2023
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

A truly great experience!

A few months ago I got online to start shopping for an engagement ring with no real knowledge of what is what. I started chatting with a person on the website thinking that I was really just talking with a bot or someone who had no real care. I was definitely incorrect. I was chatting back and forth through the day and ended up getting busy at work and forgot to reply. Much to my surprise, Ginny sent me a follow up email later that night thanking me for my time and sending me information that really helped my search. I’m in luxury RV sales so the customer service I received was really impressive and I felt that I wouldn’t have a better experience elsewhere. She followed up with me for a while as I sorted through a decision and never pressured me to do anything I didn’t want to. My fiancé is so happy with her ring and loves every detail of it. Thank you Ginny for a really great experience.

20. April 2023
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Excellent Customer Service from Danielle

After losing my wedding ring years ago, we decided it was time to get new rings. We went to your Baybrook location and were assisted by Danielle. SHE IS AWESOME!!! Knowledgable and so engaging, she found the perfect rings for us. She took all our requests and then using her considerable expertise considered things like skin tone, etc. We will go back to visit her just because she is that awesome. We have recommended DD and Danielle to all our friends and family and will continue to do so.

3. Juni 2023
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Rachel is AMAZING!

I recently had the pleasure of working with Rachel at the Indy location, a diamond expert whose passion and love for her craft are simply contagious. From the moment I stepped into her world of sparkling gemstones, I knew I was in for an extraordinary experience.

Rachel's vibrant soul and undeniable enthusiasm shine through in every interaction. Her genuine love for what she does is palpable, and it elevates the entire journey of creating bespoke jewelry to a whole new level. It's rare to find someone who is so deeply connected to their work, and Rachel's dedication leaves an indelible impression.

Throughout the process, Rachel's expertise and attention to detail were evident in every aspect. She carefully listened to my desires and preferences, taking the time to truly understand what I was looking for. It was as if she had an intuitive understanding of my style, and she skillfully translated my vision into exquisite, one-of-a-kind pieces.

The jewelry Rachel creates is nothing short of breathtaking. The craftsmanship and artistry behind each design are awe-inspiring. The diamonds she selects are of the highest quality, radiating brilliance and capturing the essence of elegance. Rachel's ability to transform these precious gems into timeless staples is truly remarkable.

But Rachel's impact goes beyond the jewelry itself. She has an incredible knack for creating not just beautiful pieces, but also lasting memories. The special moments and emotions attached to the jewelry she crafts are priceless. Each piece becomes a cherished symbol of love, joy, or celebration, reminding me of the unforgettable experience shared with Rachel.

I am immensely grateful to have crossed paths with Rachel, a diamond expert whose talent knows no bounds. Her passion, expertise, and genuine care for her clients are evident in every interaction. If you're looking for a truly remarkable and personalized jewelry experience, I wholeheartedly recommend reaching out to Rachel. She will not only create stunning pieces but also leave an everlasting impression on your heart.

Thank you, Rachel, for sharing your extraordinary talent with the world and for the everlasting beauty you bring into our lives. You are a true gem, and I feel incredibly lucky to have experienced the magic of your creations.

1. Mai 2023
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Engagement Ring

My fiancé and I had the pleasure of purchasing an engagement ring, and we couldn't be happier with our experience. We expressed our budgetary constraints to Justin Lehn, and the range of options not only fit our budget but also exceeded our expectations on what was possible.

Justin was also able to provide a lot of knowledge on the rings and diamonds which helped our lack of experience as this is our first and hopefully last time purchasing an engagement ring. His number on his card was 872-342-6663 and he worked on the Preston Road Location in Dallas. We plan to come back in a year for our wedding bands.

17. August 2022
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Recently I visited the Leawood Ks

Recently I visited the Leawood Ks. store inquiring about purchasing silicone sizing strips for rings. My wife and I were helped by Ms Harvey at the Leawood store. Ms Harvey not only showed us the sizing strips but applied the strips to my wife's ring at no charge. The professional customer service performed by Ms Harvey is not always found in today's market place. She was more than willing to help us. My wife and I would not hesitate to recommend Diamonds Direct.
Sincerely, Bart Pace

6. Juni 2023
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Amazing experience at Diamonds Direct- Highly Recommend Galleria Location

I was blown away by how nice all of the employees were upon my first visit searching for the right diamond. It didnt take long for me to realize this was the place i would end up buying the diamond from and designing the engagement ring for my soon to be fiance. Alex (Alexandra) at the Houston Galleria location was beyond amazing and she helped me in every way possible to ensure i found the right diamond exceeding all expectations i had. She never steered me wrong and when the day came to surprise propose to my fiance she was blown away by the diamond i picked out and setting i had designed by Diamonds Direct. 5/5 experience and i would recommend Alex at the Galleria location to anyone and everyone searching for the right person to help make their ring search/special day exceed expectations. The location itself was very nice and management along with the rest of the staff all had the same helpful goal and good vibes to make you feel at ease.

11. Mai 2023
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Extraordinary Customer Service!

Stopped by the Indianapolis location to ask about a charm I needed the loop repaired so that I wouldn’t loose another charm! Vanessa listened and went back to ask the Jeweler, Kate if what I was wanting could be done, how long to do the repair and a cost for the work. Vanessa came back with my charm attached like I wanted and the loop closed like I requested! Diamond Direct Family took care of my needs without hesitation, done in mere minutes and didn’t charge me for the very quick repair!! This is why I choose to shop there and talk about how great they are to all my friends and family. Kris, checked and cleaned my rings while I waited…love, love, love Diamonds Direct!!!

30. Mai 2023
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

KIM !

What made my experience great? KIM! Kim was absolutely fantastic. My now Fiancé and I went into Diamonds Direct looking to replicate a ring that we found online. We wanted a very specific colored Sapphire and Kim was beyond helpful. She reached out to many different vendors and brought in well over 20 different colored sapphires for us to choose from. The amount of time and dedication she took to make sure we got everything we wanted and were able to stay in our price range was amazing. We set a budget from Day 1 and Kim strictly followed it, there was no pressure to pay more. Kim was able to take a simple screen shot of a ring we found on google and bring it life. Thank you Kim !

25. April 2023
Bewertung ohne vorherige Einladung
Bewertet mit 2 von 5 Sternen

No communication and not meeting deadlines

I bought a bracelet and had a great first experience but when I came back to pick up the bracelet I decided to use the extra diamonds to create a ring. I let them take my diamonds without receiving any receipt or documentation from there and they said they would reach out by Friday. The following Tuesday comes around and no one has contacted me. I call in on Tuesday and they say they will send me a mock up on what the ring will look like for my approval and the cost estimate. Thursday comes around and I still havent received a mock up or estimate. I called back and the req I worked with is out of the office today and the receptionist was very rude and not understanding. This experience surrounding the last of communication with the ring has tainted and overshadowed my positive experience buying the bracelet.

4. Mai 2023
Bewertung ohne vorherige Einladung
Diamonds Direct-Logo

Antwort von Diamonds Direct

Thank you for taking the time to let us know about your experience. Customer service and satisfaction is of the upmost importance to our team and it's clear we have fallen short on those expectations. I am sorry to hear about this experience and our management team would like to personally reach out to you. Please email info@diamondsdirect.com so we can make this right - we hope to hear from you soon!

Bewertet mit 4 von 5 Sternen

Peaches

Peaches, the sales woman is sensitive, kind and professional. Angela, genoligist, is good hearted.

26. April 2023
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Justin was my salesperson

Justin was my salesperson, he was so friendly, outgoing, knew what he was talking about when I asked him different questions about diamonds. He is very knowledgeable. The training that he was provided is excellent. He also knew somethings about the Rolex watches. If he didn't know the question, he asked and gave me the correct answer.
I love your diamonds and the company!

2. April 2023
Bewertung ohne vorherige Einladung

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