Direct Holiday Homes Bewertungen 14

TrustScore 4 von 5

3,8

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3,8

Gut

TrustScore 4 von 5

14 Bewertungen

5 Sterne
4 Sterne
3 Sterne
2 Sterne
1 Stern

Hat 100 % seiner negativen Bewertungen beantwortet

Antwortet meist innerhalb von 1 Woche

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Bewertet mit 1 von 5 Sternen

DO NOT USE OR BOOK TYROUGH

DO NOT USE OR BOOK TYROUGH

I've used a caravan ref 9583 primrose valley, van was disgusting, old mucky, contacted owner for refund was ignored, owner bev uncharged of direct Holidays sire also useless not done anything reported to action Fraud trading standards too, don't use this site

22. Mai 2026
Bewertung ohne vorherige Einladung
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Antwort von Direct Holiday Homes

This is inaccurate.

The integrity of our website is of paramount importance and all complaints taken seriously. Upon first reading this complaint at 2.43pm on Friday 22nd May, I replied and offered to help try and resolve the issue between you and the owner and requested additional information to help me do so.

Without allowing me the opportunity to try and help, rather than provide me with all the information needed, at 5.20pm you elected to send an email to various news outlets and organisations, which I was copied into. I was then informed by you that my email address had been blocked and that you were not prepared to correspond any further.

I am still happy to try and help with the situation, but my hands are tied if I have been blocked from all contact with you.

Bewertet mit 2 von 5 Sternen

Not sure if they do any advertising of…

Not sure if they do any advertising of their platform? We have had absolutely no enquiries and no bookings. Paid £79 and wondering what for. Had no business generated from it. Our van prices are cheap, so it is not us pricing ourself out of the market.

13. Mai 2026
Bewertung ohne vorherige Einladung
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Antwort von Direct Holiday Homes

Hi Maz

I'm sorry to hear that your time with us wasn't fruitful. The success of any webpage depends on whether the price and availability list is populated in full, as a search for available dates is the most popular search on the website. There are also many other factors to take into account.

If you'd like to contact me with your Ref number, I'd be happy to look into it further for you and if you'd like to try us again, I'm sure we can sort something out for you.

Bewertet mit 5 von 5 Sternen

Great value service

I would like to thank you for all of your help over the years with my bookings. I have had many successful, and repeat bookings from my advertising with you. You provide an amazing, constantly improving service in a highly competitive market

16. Februar 2026
Bewertung ohne vorherige Einladung
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Antwort von Direct Holiday Homes

Thank you, Shirley

Your support is much appreciated.

Bewertet mit 5 von 5 Sternen

Excellent value for money

Excellent value for money, in a world where costs are rising every year...they don't seem to be rising with Direct Holidays, great company to advertise with, great behind the scenes support.
We have had nothing but a positive time whilst advertising with Direct Holidays

13. Jänner 2026
Bewertung ohne vorherige Einladung
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Antwort von Direct Holiday Homes

That's kind of you to say, Sean. Your support is much appreciated

Bewertet mit 5 von 5 Sternen

I have been with them for a few years…

I have been with them for a few years now and they have always been very helpful and quick with their response too. Very helpful setting up the webpage and all the way through it. I would highly recommend advertising with them. Thanks very much team.

2. Dezember 2025
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Antwort von Direct Holiday Homes

Thank you for your lovely review, Michelle. Your support is much appreciated.

Bewertet mit 5 von 5 Sternen

One year on..After our first season of…

One year on..After our first season of using Direct Holiday Homes I have to say the website exceeded our expectations of giving us bookings. We are delighted to have rented out Perran Sands caravan every week from March 25 to November 25. The team are extremely helpful and very deserving of a 5 star review! If you want to advertise your rental property this is the place!!! Thanks again Bev & Team

14. November 2025
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Antwort von Direct Holiday Homes

Thank you so much for excellent review. Your support is much appreciated.

Bewertet mit 5 von 5 Sternen

Great site to advertise your caravan on

We brought our caravan at the end of 2024 and decided to try to rent it out when we wasn’t using it,thought we would give direct holiday homes a try hoping we get a few bookings,it was pretty straightforward to do the advert as they do a lot of the work,we are amazed at how many bookings we got,we have recommended direct holiday homes to a lot of people and will continue to do so,we will certainly be using them again in 2026

7. November 2025
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Antwort von Direct Holiday Homes

Thank you for your lovely review, Pam. Your support is much appreciated

Bewertet mit 5 von 5 Sternen

We have used this website to advertise…

We have used this website to advertise our caravan on Weymouth Bay for the last 3 years.
The site is very easy to use and very reasonably priced compared to others.
Any problems, the owners, particularly Bev sort them out really quickly.
We got lots of bookings

21. Oktober 2025
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Antwort von Direct Holiday Homes

Thank you for your positive review, Barbara. Your support is much appreciated

Bewertet mit 5 von 5 Sternen

Lovely Family holiday on Golden Palm Resort

We hired a Caravan on Golden Palm Resort Accommodation was a lovely 3 bed. Very clean and modern. Rosie the owner upgraded us to Caravan 13363 has it had opening double doors onto the decking ideal for our dog.
Everything we needed was provided and the weather for end of September was great.
Rosie keeps in communication every step of the way when booking and we could contact her if we came across any problems like gas running out which was sorted within minutes.
We Highly recommend Rosie`s caravans for a great stay.

22. September 2025
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Antwort von Direct Holiday Homes

Although this review is for an individual holiday home booked via our website, I'm so pleased to hear that you found our website helpful in enabling you to enjoy a great holiday and that your interaction with the owner was friendly and professional. Thank you

Bewertet mit 5 von 5 Sternen

Only one holiday rental site for us

We only use one holiday home rental website, and it's DirectHolidayHomes. Great website, and they provide an excellent, professional, and friendly service.

12. September 2025
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Antwort von Direct Holiday Homes

Thank you for your great review, Andrew. Your support is much appreciated

Bewertet mit 5 von 5 Sternen

Perfect Advertising Portal

I used Direct Holiday Homes about 15 years ago, when i had my caravan on the Isle of Wight, their advertising portal was fantastic... I had so many bookings. The customer services from Bev was pronto. Sadly I had to sell due to personal circumstances.

I have recently purchased another caravan with surrounding sea views and I was already bubbling with excitement cause I knew i was going to use Direct Holiday Homes ,I had total peace of mind, and confident of the services i would be getting. Thanks Bev and Georgina... already got an enquiry. 😀

18. August 2025
Bewertung ohne vorherige Einladung
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Antwort von Direct Holiday Homes

Thank you for your great review, Bhagini. Your support is much appreciated

Bewertet mit 5 von 5 Sternen

Tried and trusted - the best!

I have used Direct Holiday Homes for many years.

They are unlike most other Companies in that you are treated like a person and not a number. They will go the extra mile to help you.

They have retained that special quality, sadly lacking in other Companies which may have expanded but have lost this most valuable attribute in the
process.

Thank you Bev, Georgina and all!.

29. April 2025
Bewertung ohne vorherige Einladung
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Antwort von Direct Holiday Homes

Thank you, Joy - your support is much appreciated

Bewertet mit 1 von 5 Sternen

Misleading adverts - treat with caution

Direct Holiday Homes allow caravan owners to post misleading adverts on their site. I spent over £700 on a holiday due to an advertised caravan in Cornwall and when I got there, the caravan was not fully as it was listed: the 'spectacular views' didn't match the view from the caravan, uPVC window frames had been taped around to seal them, and there was a large gap to the outside at the top of the main door into the caravan.
More than happy to submit photos to back this up.

When I contacted Direct Holiday Homes about the misleading advert, their response was that they are just an advertising forum, i.e. it wasn't their responsibility.

9. Oktober 2023
Bewertung ohne vorherige Einladung
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Antwort von Direct Holiday Homes

This is incorrect. Although we are an advertising forum, the integrity of our website is of paramount importance and every complaint received is acted upon and we do our utmost to mediate between the customer and the owner. This particular customer had not made any contact with the owner regarding any issues either during his holiday or afterwards. The customer was asked to contact the owner, but it appears that he didn't do this as the first the owner knew of an issue was when I contacted her. The customer did not follow up on his complaint other than to threaten legal action, so I was unable to mediate further for him.

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