DirectNine website implied an expensive (£165) prestigious iPad Air cover. Upon receipt cover was too small. iPad Air would not fit it. Volume control did not work properly. Charging point was restric... Mehr ansehen
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
I am amending this review as I judged DirectNine too harshly initially. DirectNine are fast to respond by email and the customer service reps on the phone are very good at answering all worri... Mehr ansehen
It arrived well packed. Worked first time with my phone App. Now sits safely protected in my key case. Alround winner for me. See how battery life is now accident turning on light is a thing of th... Mehr ansehen
When I enquired by email to ask a couple of question about delivery timing, I received a prompt response from a lovely helpful and well informed girl called Bella. The fact it wasn’t a bot was brillia... Mehr ansehen
Unternehmensdetails
Vom Unternehmen geschrieben
Online superstore for electronics
Kontaktinformationen
Vereinigtes Königreich
- +44 1304 807999
- info@directnine.uk
- www.directnine.uk
Keine aktuellen Aufzeichnungen über Bewertungseinladungen
Dieses Unternehmen hat Kunden in letzter Zeit nicht zur Bewertungsabgabe eingeladen, daher sind die Bewertungen möglicherweise nicht repräsentativ.
Hat 91 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 1 Monat
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Nothing too complain about.
Nothing too complain about.
Well I bought radio cassette from…
Well I bought radio cassette from direct nine 119 pounds they conned me it weren't worth 10 pounds and it don't work how can you let firms like this on line I think half the comments are lies just for you to buy so they should shut you down as well shocking next time I buy on line won't be looking at your lies

Antwort von DirectNine United Kingdom
I couldn’t find this anywhere
I was looking for a pair of tweeters that not available anywhere (or cheaper than I found here), except for directnine. Will definitely save this website for future use.
Good communications from placing the…
Good communications from placing the order to receipt of goods.
Issue resolved.
My goods arrived on time and in good working order, however they were shipped from USA so just be aware that the company do not have a UK office and source there items from the closest place to you, so depending on what you ordered it might well be from within the UK.
However my issue came when I wanted to return the item for a refund, I needed to return it to the US but had to pay for postage which was going to cost me almost as much as the item cost, but I am pleased to say after a bit of going back and forth with the company they have agreed to refund me. So if you do your research and ask the company where your item will be coming from and your happy with that then there is no reason not to use Direct9UK their shipping cost are reasonable and the item arrived when they said it would and also they did respond to all my emails and resolved my issue in the end.

Antwort von DirectNine United Kingdom
Excellent service and alarm works…
Excellent service and alarm works really well. Very pleased
The item was delivered promptly
The item was delivered promptly, and the comunication was good
Delivery was very quick
Delivery was very quick, turned up much faster than expected with great communication on tracking details
Don’t rule them out!
I ordered a shake light flashlight for my son at an expensive £147 with shipping.
After purchasing I read the reviews and was worried the product would never appear.
However, in time I received a tracking link to DHL and I could follow the progress of my order which arrived just 2 days later than the delivery date.
Only 4/5 starts as I also received a scam DHL email asking for tax customs money which I did not respond to.
Don’t rule this company out, my product arrived in good faith.
Good quality item and professional…
Good quality item and professional service
Be vary wary
Be vary wary - although ordered goods arrives after 2 weeks - in this time I was inundated with phishing emails asking me to verify email address etc - I ignored all of these and contacted my card provider to flag a potential fraud - the goods have arrived but it looks like systems have been hacked by phishing scammers. Be extremely careful

Antwort von DirectNine United Kingdom
Dynasty pro wireless set does what it…
Dynasty pro wireless set does what it says on the tin enabled the settings of rear speakers to surround sound without trailing wires.
Prompt live résponse to enquiries.
Good response from a real person when chasing order by phone. Would have been helpful if supplier and deliverer hsd used same tracking code!
Good communication and updates…Good service
Good communication and updates regarding my delivery.
This company is a scam
This company is a scam. Do not order anything from this company. You will not get what you order and you will be charged 5 times the standard price for what you do order., plus when you place the order, you will not receive any refund for the items you don't receive. These people are scammers and need to be shut down and jailed. Not all the positive reviews say basically the same thing worded differently and note all the name's are very similar

Antwort von DirectNine United Kingdom
Zero Customer Service
UK-DN#P263680589
Having placed an order for an item of jewellery, I didn't receive any acknowledgement email. Next day I checked my junk folder, 2 emails from Directnine UK. I now realise they are not a UK company and seem to be based in Mumbai !! I have emailed them 3 times now, with no response.
Having investigated further, this company seems to be a supplier of electrical goods, not jewellery. We are now a week on from the order date, and this review seems to be the only possibility that I might get a response from them. I have 4 separate emails from different origins, stating my parcel is on the way, but asking for payments of tax/shipping. These are all spam! I have asked Directnine for details of shipping, and since then I have now asked for a refund, their policy states, if an order has not been processed then a refund should be straight forward. I have little to no confidence of receiving the item, or a refund. My only option at this point will be to notify my bank and open a claim back case against them.
An update, somebody answered the telephone! The latest is, I will receive my order within 7-14 days, dispatch will be within 3 days. Still no communication via email. I'll leave the 1 star for now. I have amended my review to 2 stars, my item has arrived, and I'm happy with the item, as for customer service, not good at all. No communication until I posted the negative review.

Antwort von DirectNine United Kingdom
So funktioniert Trustpilot
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