Matt & Gary gave great service. Also suggested that my puppy chewed specs may be repairable - which they were! I suspect other opticians would simply insist a new pair would be required . . I deci... Mehr ansehen
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
Purchased my glasses online last November but at the weekend the arm broke off! I emailed the company straight away and sent them in the post Monday evening. By Wednesday lunchtime they were delive... Mehr ansehen
Glasses purchased 3yrs ago broke so contacted Burton branch...same frames tracked down by jenny from another branch and prescription emailed...payment including postage sent and new glasses arrived a... Mehr ansehen
Unternehmen hat geantwortet
I needed new sunglasses as I had lost mine. Went into Shirley direct specs, can park outside 👍 Met Gary who showed me a pair of glasses after I explained I wanted something different and big. I ab... Mehr ansehen
Unternehmen hat geantwortet
Unternehmensdetails
Informationen, die aus verschiedenen externen Quellen stammen
We are the original glasses factory outlet, established in 1998, with branches across the Midlands. You can buy with confidence at one of our stores, where you can see our full range of over 500 styles and discuss your lenses in person. Or, If you're looking for the ultimate bargain, browse our online-only specials - and get a pair of glasses for as little as £9.99 complete!
Kontaktinformationen
Vereinigtes Königreich
- sales@directspecs.co.uk
- www.directspecs.co.uk
Keine aktuellen Aufzeichnungen über Bewertungseinladungen
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Friendly
Friendly, cheap, fast service. Thank you….for my 6th pair from you.

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Excellent service
Excellent service, highly recommended

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Went in with a broken frame and…
Went in with a broken frame and literally within seconds the lenses were fixed into a new one and with 25% discount.
Thanks to Gary at Shirley branch

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Absolutely amazing staff
Absolutely amazing staff. As I only can see out off 1 eye the lady was amazing helping me. Would recommend to all my family and friends. Mrs pollyanna Edwards

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Helpful staff
Helpful staff , great service , very happy with how my glasses turned out 10/10 would recommend

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What couldn't be achieved by specsavers…
What couldn't be achieved by specsavers was achieved by jenny at the burton on trent.brilliant service polite friendly personality always wanting the best for your vision and alround great.would I return again most definitely and would certainly tell friends and colleagues to give the branch a try.

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Wonderful all round experience
Gary is extremely knowledgeable and couldn't have been more helpful. The glasses supplied are excellent quality, perfectly fitted and great value.
Thank you so much for your efforts. Would recommend this store to anyone.

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Great experience lovely girl that…
Great experience lovely girl that looked after our purchases from start to finish.
A credit to you’re shop Lee and Christina

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Fantastic service
Can’t praise the lovely Jenny enough. She was so helpful and knowledgeable and helped me to choose frames which I definitely wouldn’t have chosen on my own. I love my new glasses and have had lots of compliments about them. Varifocals are always pricey but I got the best of everything for much less than I would have paid at SpecSavers.

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I have had two pairs of specs last year…
I have had two pairs of specs last year at my local direct specs at 111 Stratford Road Shirley,I had a problem with one of my specs, which got broken and your member of staff , got my specs replaced with in two hours after I take it into the shop, I am very pleased with the service I have had .

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Glasses Repair.
My son was staying with me for a week and broke his glasses frame beyond repair. The only place i knew would possibly do a same day repair was Shirley Direct Specs as I'd used them before.
I was right...Gary went the extra mile to find a frame to fit his current lenses and fitted them after persevering, all done in half an hour. I couldn't recommend this store enough for customer service...none of the major opticians wouldn't have even looked...1st Class...

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Excellent
Excellent! Very quick and efficient service and I love the glasses. Will be ordering from them again

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Great prices and friendly fast service-…
Great prices and friendly fast service- highly recommend

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New Varifocals…
Ordered new varifocals on the 6th Jan ,arrived on the 14th Jan and they are PERFECT! Fit is comfortable and the lenses are spot on. Highly recommend and definitely use this service again.
Many thanks Direct Specs

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Brilliant glasses
I needed new sunglasses as I had lost mine. Went into Shirley direct specs, can park outside 👍
Met Gary who showed me a pair of glasses after I explained I wanted something different and big. I absolutely love them feel really comfortable.
I ordered them on Monday and picked them up Wednesday.
Excellent quality lenses and frames.Gary was very helpful excellent customer service. The price was also brilliant much cheaper but much better quality glasses. Definitely be going back and recommending them.

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first class service from Matthew
first class service from Matthew, who repaired and replace a missing lens in my every day glasses, no charge! thanks Matt
Excellent around service
Ordered on Sunday arrived on Wednesday- you can’t beat that ! Amazing 🤩
Quality super 👌
Colours brilliant 🤩
Lens excellent 👌
Fit perfect 👌
Sales team quick and polite- will definitely be ordering more 🥳
Excellent service from the Shirley…
Excellent service from the Shirley branch who replaced my glasses for me FOC when I‘d been given the wrong prescription by the high street opticians. Competitive pricing and they really do go the extra mile on customer service, highly recommended.
Superb
Excellent service by friendly, helpful staff. Super quick turnaround and superb value for money. My puppy has taken a liking to chewing my glasses, so have had several pairs over the past few months, both normal and sunglasses, and wouldn't go anywhere else but here. THANK YOU for always helping me out so quickly.
First time using, won’t be the last!
First time using DirectSpecs and will be our ‘go to’ in future. We expected the price to be competitive (which it was, and no excessive upselling) we were also impressed with the high standard of customer service we received and how knowledgable their staff were (thank you Gary). Would recommend to anyone.
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