I went into the Burton branch wanting to reglaze my Ray Bans with varifocal, polarised transition lenses. Jenny researched the very best option for me so I placed the order and my glasses were ready t... Mehr ansehen
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
Matt & Gary gave great service. Also suggested that my puppy chewed specs may be repairable - which they were! I suspect other opticians would simply insist a new pair would be required . . I deci... Mehr ansehen
Purchased my glasses online last November but at the weekend the arm broke off! I emailed the company straight away and sent them in the post Monday evening. By Wednesday lunchtime they were delive... Mehr ansehen
Glasses purchased 3yrs ago broke so contacted Burton branch...same frames tracked down by jenny from another branch and prescription emailed...payment including postage sent and new glasses arrived a... Mehr ansehen
Unternehmen hat geantwortet
Unternehmensdetails
Informationen, die aus verschiedenen externen Quellen stammen
We are the original glasses factory outlet, established in 1998, with branches across the Midlands. You can buy with confidence at one of our stores, where you can see our full range of over 500 styles and discuss your lenses in person. Or, If you're looking for the ultimate bargain, browse our online-only specials - and get a pair of glasses for as little as £9.99 complete!
Kontaktinformationen
Vereinigtes Königreich
- sales@directspecs.co.uk
- www.directspecs.co.uk
Keine aktuellen Aufzeichnungen über Bewertungseinladungen
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Faultless
Excellent easy fast service as usual 👌. Never had a problem in any dealings with the company and do and will continue to use them.

Antwort von Direct Specs
Well worth a visit.
Very pleased with the service I received from Gary at the Shirley store.
I chose thinned varifocal reactolite lenses with a designer frame and saved around £100 on the price I had been given by Specsavers. Having worn them for a few days I am extremely happy with the all round vision.
A great range of frames and all lense costs are clearly displayed.
My friend had recommended Direct Specs and I am happy to do the same.

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The glasses are exactly what it says on…
The glasses are exactly what it says on the packet just better. Most impressed

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Excellent Service
Very helpful staff and delighted with service received by Sarann at Wolverhampton branch today when I visited for advice regarding repair for long distance glasses. She went above and beyond to repair my glasses whilst I wait for a replacement to be ordered.
Have used Direct Specs for a number of years and would definitely recommend; Wide choice of frames, fast processing/notication of collection and excellent customer service.

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Easy to order website
Easy to order website. Fast delivery. Good quality frame and good fit. Very affordable.

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Excellent service,very very helpful…
Excellent service,very very helpful nothing is to much trouble,would definitely recommend them

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A great place to get your glasses
The so-called bargain online retailers are never quite what they seem - you simply cannot get lightweight varifocals cheap and many of them wont do certain prescriptions online so I have to visit a store. Probably a better option you can get to see the frames and feel how they fit and how much they weigh! This Direct Specs store is just outside the main shops in Blackheath, it's never too busy and has parking spaces and a good selection of frames. It worked out cheaper than Specsavers and I'm delighted with my new glasses. Will definitely use them again.

Antwort von Direct Specs
GIVE IT A GO
This is best place you could buy your specs . Best prices, the gentleman at the reception gives you the best service without any complaints. If you decide to use this place for your new specs ( I recommend you do ) and then you can find a better service the please let me know. YOU WONT BE DISAPPOINTED.

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Not what I expected…
Glasses ok but supposedly light tint which is impossible to notice. I’ve ended up with overpriced reading glasses…

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Lovely friendly service
Lovely friendly service
Would definitely recommend a visit.
Great service and value for money.
Many thanks 😊

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Easy process and great service!
Easy to order online with current prescription.
Kept in touch via email with progress of my order.
Collection was simple and glasses were exactly what I needed.

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I went to Direct Specs on recommendation
I went to Direct Specs in Shirley on recommendation from someone who had previously had a good service from them. I found the staff incredibly helpful, friendly and professional.
I placed an order for a reglaze at a cost of £25 which I thought was very good value. When I went to collect my glasses unfortunately the prescription was incorrect - there had been one number error on my prescription. The lady serving me apologised profusely and explained my glasses would be sent off and corrected as soon as possible which they were. When I subsequently collected my glasses they were perfect, and unbeknown to me, it had been put on my notes that I was to be offered a free reglaze on another pair of glasses. I hadn’t asked for this or even expected anything. It was just kindly offered. I took advantage and now have another pair of reglazed glasses at no cost. What a service! And I’ve since returned to them and placed an order for another reglaze.

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Excellent service
Excellent service, really pleased with the ease of ordering to the quality of the spectacles, communication was also spot on, will definitely use them again.

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Excellent value
Excellent value. Great customer service. Will buy again from this company.

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Wonderful pair of specs
Wonderful pair of specs - would have cost me 20 times as much at opticians!

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Great customer service and glasses are…
Great customer service and glasses are good value.

Antwort von Direct Specs
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