Discount London Bewertungen 27

TrustScore 4 von 5

3,9

Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren

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Das sagen Bewerter

Bewertet mit 5 von 5 Sternen

really impressed by the discounted ticket prices and also patient support to help me download them. as a pensioner I'm not very good with computers so very happy to get quick replies.

Bewertet mit 5 von 5 Sternen

I bought tickets for the London Eye and Tower Bridge for 4 adults and 2 children. After reading the reviews on Trust Pilot I became stressed, the tickets beeing purchased for the next day.. I received... Mehr ansehen

Bewertet mit 2 von 5 Sternen

voucher for entry to Hampton Court given as a present. Instruction on voucher to redeem state an email address. Absolutely no response from 2 emails. Tried to call the number on the discount L... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

Found the Discount London site via Google and saw that certain time slots on the date I wanted were almost half the face value advance ticket price. Decided to book and the email with ticket link an... Mehr ansehen

Unternehmensdetails

  1. Reise-Aggregator

Vom Unternehmen geschrieben

LOVE London for Less with the biggest and best selection of savings you'll find online. Discount London is your one stop shop for Tourist Attractions, Sightseeing Tours and Thames River Cruises in London. No matter what you're looking for, we're here to help. Take advantage of our huge array of package deals that let you explore London at your leisure. Visit when you want, how you want, and save a bundle on tickets for all of London's top attractions including London Zoo Tickets, The London Eye, The View from The Shard, and famous Royal Palaces. See the real London with great offers on sightseeing tours, from classic open top bus tours to insightful themed trips that embrace all the quirks and charms of the capital. Alternatively, set out through the heart of the city on a river cruise that showcases the capital's landmarks from a truly unique vantage point. For our ultimate savings, don't forget to check out our money saving packages which includes the ever popular gold bundle – it has got something for everyone!


Kontaktinformationen

3,9

Gut

TrustScore 4 von 5

27 Bewertungen

5 Sterne
4 Sterne
3 Sterne
2 Sterne
1 Stern

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Bewertet mit 1 von 5 Sternen

Scam website!!!

Scam website!!!! I bought tickets for a london river cruise with dinner for my partners birthday. Was supposed to receive the email within 30 minutes, nothing received. Could not download the tickets on the website as they were still unavailable the following day. No contact number and no response to my emails. So they took the money and never sent tickets!

9. September 2024
Bewertung ohne vorherige Einladung
Bewertet mit 3 von 5 Sternen

Purchased 5 expensive theatre tickets…

Purchased 5 expensive theatre tickets for a showing of back to the future in October. However, when I received the tickets they were for September!

Would have thought it was my mistake but my wife was sitting next to me and witnessed the whole thing.

I emailed but ended up chasing their parent company as there was no response. They did resolve the issue after a few weeks but basically took the opportunity to charge much more money, blamed me and made out they were doing me some kind of favour.

In future I will always buy direct from the box office. After looking into this I discovered you also lose the credit card buyer protection when buying tickets through an agent!
Buyer beware.

16. Juni 2024
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Recommend ❤️

I bought tickets for the London Eye and Tower Bridge for 4 adults and 2 children. After reading the reviews on Trust Pilot I became stressed, the tickets beeing purchased for the next day.. I received the tickets, but I was still not relaxed, because I had read that the tickets were not ok...however , yesterday I was able to visit the London Eye and Tower Bridge without any problem!❤️

17. Februar 2024
Bewertung ohne vorherige Einladung
Bewertet mit 1 von 5 Sternen

Scam

Scam. Please do not book with this company. I didn't receive tickets. When you call they give you an alternative email address and ask you to send photo ID to verify your tickets!!!! I had to call my bank to get my money back.

17. Jänner 2024
Bewertung ohne vorherige Einladung
Discount London-Logo

Antwort von Discount London

I'm sorry we weren't able to issue your tickets. As explained on the 19th of January, Sagepay flagged the transaction. In this situation, we are required to confirm the card holders name. As you did not provide any ID that matched the name on the card, we were not permitted to process the booking.

Bewertet mit 1 von 5 Sternen

Tickets not sent

I purchased tickets on 4th July to visit Madam Tussauds with family on 6th July. At the venue and they do not recognise the company and so can not help regarding tickets. Payment was made in full. Tries calling the Company only to find out there is an automated message and no one speaks to you but you need to send them an email and they will endeavour to respond as quick as possible. We were to enter at 9am and appalling service, but quick to take money. The whole day was planned and so far been ruined by Discount London, best to buy tickets elsewhere or from the venue direct.

6. Juli 2023
Bewertung ohne vorherige Einladung
Discount London-Logo

Antwort von Discount London

I'm sorry we were unable to complete your booking. As we advised yesterday, your transaction was flagged by Sagepay. We requested ID that matched the name on the card so we would be able to complete the booking. Unfortunately you did not reply. We again explained this when you contacted us this morning, where upon you requested a refund, which we have issued. Given the above, we do not believe this negative review is justified.

Bewertet mit 5 von 5 Sternen

Great site. Very happy

Great site for tickets we got a great deal we done tower of london and tower bridge experience tickets came next day after ordering. Responded to a email same day wasent a problem regarding this site will definitely use again x

27. Mai 2023
Bewertung ohne vorherige Einladung
Bewertet mit 1 von 5 Sternen

No access althoug paid

No access althoug paid. Can‘t recommend.

14. April 2023
Bewertung ohne vorherige Einladung
Discount London-Logo

Antwort von Discount London

Hello,
I'm sorry you weren't able to access the venues. I believe I have located your booking for the Tower of London and London Eye. I can see both attractions were booked in correctly with the venues. Please can you confirm that you presented the tickets we sent at 10:00 on the 7th of April? I will then be able to take this up with the venues. Please email info@discount-london.com.

Bewertet mit 2 von 5 Sternen

Voucher for entry to Hampton Court…

voucher for entry to Hampton Court given as a present. Instruction on voucher to redeem state an email address. Absolutely no response from 2 emails. Tried to call the number on the discount London website - ansaphone message advising to use different email. Still no response.
So just how does the voucher get redeeemed? Especially when trying to plan a weekend in London around the date.
Terrible service. Will never use again.

UPDATE
Despite providing a time and date for visit, still no further response.

14. April 2023
Bewertung ohne vorherige Einladung
Discount London-Logo

Antwort von Discount London

Hello,
I'm sorry for the delay with your booking. We received your request for the 19th of August. My colleague emailed to request the time you wished to visit, but we do not seem to have received a reply. If you would like to advise this by emailing info@discount-london.com, we can complete your booking.

Bewertet mit 5 von 5 Sternen

London eye - No issues at all, would use again!

Found the Discount London site via Google and saw that certain time slots on the date I wanted were almost half the face value advance ticket price. Decided to book and the email with ticket link and pdf came through within 10 minutes, quicker than the 30 mins specified.
On the day we joined Queue A at the time booked. The queue was huge but moved pretty quickly. London eye was awesome and no issues at all. Highly recommended and same with Discount-London who I will certainly book with again! We saved a huge amount.
Having seen the negative reviews here would have made me think twice but we had no issues.

8. April 2023
Bewertung ohne vorherige Einladung
Bewertet mit 1 von 5 Sternen

SCAMMERS!!!

WOW!!! NEVER use this company if you want to get ripped off!!! They were quick to get your money but not to send the vouchers.
SO MONEY PAID = FOR NO EXPERIENCE!!!
They apparently are suppose to either send you an email with vouchers or a link to download vouchers. Yes, I received an email with a download link, but the link was broken and they do not accept responsibility for that.... so I paid for tickets I never received and missed out on an experience I was looking forward to.
Do yourself a favour and don't use scammers like Discount London!

7. Dezember 2021
Bewertung ohne vorherige Einladung
Discount London-Logo

Antwort von Discount London

Hello, thank you for taking the time to leave a review. We're sorry to hear of your experience accessing your tickets. Our tickets also come with a PDF attachment, so we are surprised to hear of this issue. In order for us to investigate this further, please email contact@hospitalityline.co.uk, together with your reference number. Thank you

Bewertet mit 1 von 5 Sternen

I have booked my tickets on 20 November…

I have booked my tickets on 20 November 2021 and trying to contact someone for a refund no one is answering their calls and no one has responded to me via email I have still not received my e-ticket either. Please can someone contact me.

26. November 2021
Bewertung ohne vorherige Einladung
Discount London-Logo

Antwort von Discount London

Hello, we apologise for the delay in getting back to you. I understand the team got in touch last Friday and are now working on your request.

Bewertet mit 1 von 5 Sternen

I have my tickets from 2019 and January…

I have my tickets from 2019 and January 2021 phones don’t work numerous emails to rebook and no reply can’t get my money back 7tickets in total gone down the drain .it was cancelled due to covid now nothing from discount london absolutely rip off.

10. November 2021
Bewertung ohne vorherige Einladung
Discount London-Logo

Antwort von Discount London

Hello. We're sorry for the delay in getting to back to you. I understand that we have now arranged a new date for your experience and that your tickets were sent across today.

Bewertet mit 5 von 5 Sternen

It was a fabulous experience

It was a fabulous experience, let down by the fact that the Discount London website claimed that soft drinks for the children were included, this was not the case and we were asked to pay for any soft drinks we ordered !!! It was only tea/coffee included

17. März 2020
Bewertung ohne vorherige Einladung

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