Dmvans Bewertungen 

261
TrustScore 4.5 von 5

4,5

Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren

Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren

Das sagen Bewerter

Bewertet mit 5 von 5 Sternen

I had fantastic communication from Sean and the van I had been looking at online was ready for me when I arrived . He allowed me to take as much time to examine the van with no pressure talk or... Mehr ansehen

Bewertet mit 5 von 5 Sternen

Had to sell a Transit van for a friend who had a life changing accident,called in to DMVANS Nr Great Missenden spoke to Shan and he arranged 2 employees to come and view it.It was test driven photos t... Mehr ansehen

Bewertet mit 1 von 5 Sternen

The only reason to mark 1 star as there is no 0 as an option. Ex fleet vans for sale which is not a problem apart of the arrogant trades behind the counter. When pointing negatives of vehicles not... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

From initial contact I felt reassured that I had found the right place to buy a newer van. Great choice of vans and really competitive prices. Great service all round - will definitely be back


Kontaktinformationen

4,5

Hervorragend

TrustScore 4.5 von 5

261 Bewertungen

5 Sterne
4 Sterne
3 Sterne
2 Sterne
1 Stern

Keine aktuellen Aufzeichnungen über Bewertungseinladungen

Dieses Unternehmen hat Kunden in letzter Zeit nicht zur Bewertungsabgabe eingeladen, daher sind die Bewertungen möglicherweise nicht repräsentativ.

Hat 42 % seiner negativen Bewertungen beantwortet

Antwortet meist innerhalb von 1 Woche

So nutzt dieses Unternehmen Trustpilot

Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.

4,5

Alle Bewertungen

(261)

65 Bewertungen in den letzten 12 Monaten

Bewertung abgeben
Unternehmen auf Trustpilot dürfen keine finanziellen oder anderweitigen Anreize oder Gegenleistungen für das Verbergen von Bewertungen anbieten. Bewertungen spiegeln die Meinung einzelner Nutzer wider und nicht die von Trustpilot. Mehr erfahren

Bewertet mit 5 von 5 Sternen

Purchased a transit!

Purchased a transit from these guys, had a small issue with a pulley a few days later and they sorted it out straight away without hesitation. Great experience.

5. Oktober 2023
Bewertung ohne vorherige Einladung
Bewertet mit 1 von 5 Sternen

Trying to sell broken vana

Went to see the van from this company and tried few of the van, one was showing engine on the dashboard and the other one was with gearbox problem. End of the conversation he said you tried and you need to buy one of them because you waste our time and argue with us. Do not recommend this company as specially Indian fellow which he trying to sell broken vans to us.

16. September 2023
Bewertung ohne vorherige Einladung
Bewertet mit 1 von 5 Sternen

Absolute scum bags. Avoid!

Absolute scum bags. After taking a deposit for a van online and initial dealings with Chris, I agreed to collect the vehicle after leaving a £500 deposit providing the vehicle was as described. Living over 4hrs away I needed to ensure the van was in great condition. When I arrived I soon found the van was not in great or drivable condition. The engine did not run well from cold and found the MAF sensor was faulty after plugging in my own OBD2 reader. I asked for my deposit back as it was not ready, I had a long drive. Bits of trim were also hanging off and 2 bulbs were out, plus a cable tie was catching the fan inside the engine bay. I asked for my deposit back, and Chris refused, saying he couldn’t as he’d paid to get the van ready (it clearly was not ready). I was not confident the van would get me home but agreed the sale anyway against my better judgement. On the way home I heard a large bang around 20 minutes into the journey and the engine light came on with a loss of power. I was stranded on the M40 with a broken truck at 6pm on a Saturday evening. A turbo pipe had come off the RAC told me after 3 hours waiting for recovery. I finally got home at 2am. I Also found out that it wasn’t just me being unfamiliar with the van that the odd crunchy gear change I had on the way home was not my poor clutch work but infact the gearbox is so worn out it requires a rebuild after visiting a local gearbox specialist who went over the van on the Monday morning. All in all a truly devastating experience. Avoid at all costs. Positive reviews are clearly just friends of the staff or fake accounts, I do not know how anyone would have a positive experience using these scum bags.

19. August 2023
Bewertung ohne vorherige Einladung
Bewertet mit 1 von 5 Sternen

Do not buy from here

Brought a van on Friday and on the Sunday morning it overheated got it towed to a garage head gasket gone and head cracked backed the van to be told I can’t have my money back avoid at all costs

4. August 2023
Bewertung ohne vorherige Einladung
Bewertet mit 1 von 5 Sternen

Do not buy from here

Do not buy from here! Brought a transit custom, took it back withing a week due to drive shaft and oil sump issues, then a week later the other drive shaft went, lights came up on the dash, the van has been back and forth to ford multiple times for many repair, fors Friston said the van was not fit to be on the road due to all the break system being rusty and could have snapped at any point, currently I have spent around £2000 fixing it since November 22 and yet again it's back at ford for more wiring repairs because someone covered wire with double sided sticky tape that has melted!

19. November 2022
Bewertung ohne vorherige Einladung
Bewertet mit 1 von 5 Sternen

STAY AWAY!

STAY AWAY!
STAY AWAY! Bought a van there it looked decent at first, collection day noticed it had about £2 of diesel in it and adblue light was on, 2 mins into the drive home service light come on. Few days after that had trouble starting, I asked them to have a look at it and they refused, I got the van serviced at Ford and they said the van hasn't been serviced in a while as everything was old, I was told it was fresh serviced before I purchased it, Ford come back with a list of about 2k in repairs, fuel filter blocked, every single rubber on suspension perished, ac line hanging and scraping on floor, screws sticking out of the roof and the list goes on. a couple days later the steering started making very loud scraping noises from the second the van turned on and I took it back to Ford and was told I have a leak in my power steering hose and it would cost £600 to repair, I took the van back to DM vans and asked for a refund under consumers right act 2015 as it was only 2 weeks after purchase and they basically told me to get lost and they aren't going to help at all. They Got angry when I asked for a refund and THEY tried to unlock MY phone that was laying on the table while asking if I was recording him which I had to prove I wasn't. They said the consumers right act doesn't apply if I bought the van for trade and that they won't be doing anything to help me out. I even asked to give the van back and add a 2-3k extra and get something newer and they said they don't want the van back. So now I've spent £330 on a full service, £150 on a fuel filter and £600 on getting the power steering fixed. All within 1 month of owning it. I was assured the van was in perfect working order and They told me I had 3 months warranty but said that NONE of this is covered in the warranty. Regret spending my hard earnt money there.

15. Jänner 2023
Bewertung ohne vorherige Einladung
Bewertet mit 1 von 5 Sternen

Bad experience

Went to buy a taxi, asked all questions does everything work properly. I was assured there was nothing wrong that everything works as it should. So I put down £500 dep. Due to being miles away. He kept the taxi for around 10 days due to Xmas. Got there took it for a test drive needed like a ball joint and mostly electric steps didn’t work mouldy seats due to window left open. Didn’t say dep was not refundable.best I could get was £100 off the price. Salesman was as usual salesman talk.decided not to go ahead and buy. Will not be using these guys again. Due to passing the blame on this and that.

8. Jänner 2023
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Top class service

We brought at van from DM Vans over 3 weeks ago. It was a Ford Transit Custom 18 plate in black. The van was in such good condition. The customer service was impeccable. Billy was so lovely and he reassured us throughout. Honest trustworthy people. Thank you for everything if we ever need another van we know where we would go. Highly recommended

6. Juni 2022
Bewertung ohne vorherige Einladung
Dmvans-Logo

Antwort von Dmvans

Thank You

Bewertet mit 1 von 5 Sternen

DM Vans

DM Vans, Chesham Trade Center and Karzltd are all the same people who run all three sites. The awful reviews you see here are our experience, too. My son-in-law bought a van that lasted about two weeks. When he took it in for repair, there was a gasket missing and a bit of goop had been put in its place. When it blew out, oil leaked all over the alternator, wrecking it. When he bought it, he was promised a 3-month warranty. I was there and heard the promise. They refused to honour it. Once that £1000 repair was done, two weeks later it just died. We were told that the injectors had failed. We asked again about compensation and were told "No". Very unprofessional and do not back up the junk they sell.

12. April 2022
Bewertung ohne vorherige Einladung
Bewertet mit 1 von 5 Sternen

Terrible company

Went to view a van told them 30 hours in advance and they said no problem booked in, drove 80 miles the van is nowhere to be seen asked staff told us to wait 2 minutes which turned into 30 minutes, no sign of the man or the van this company should be more truthful about the vans and timings as this just wasted my time and money I highly recommend you DONT use this company and AVOID it.

15. März 2022
Bewertung ohne vorherige Einladung
Dmvans-Logo

Antwort von Dmvans

Hello, Thank you for your review, we work by appointments only, you did call us to ask availability of the van, at the time we did say the van is available, you never booked in a time slot and just turned up, which was fine. We were not in a position to show you the van as a customer who booked in a time slot was already here looking at the van and bought the van, however we do apologies for any inconvenience

DM VANS

Bewertet mit 5 von 5 Sternen

I had an excellent experience with DM…

I had an excellent experience with DM vans.
Apart from a great deal on a Nissan e-nv200 I really enjoyed the customer service.
There was clear, friendly communication through out the various stages of the transaction with all members of staff being able to provide satisfying answers to my various queries.
I would be most happy to purchase my next van from DM vans. Thoroughly recommended!!

3. März 2022
Bewertung ohne vorherige Einladung
Dmvans-Logo

Antwort von Dmvans

Thank You

Bewertet mit 5 von 5 Sternen

Great vans

Great vans, great service
Made a appointment
Everything went great a found the van required for my business
Great Guys on board

3. März 2022
Bewertung ohne vorherige Einladung
Dmvans-Logo

Antwort von Dmvans

Thank You

Bewertet mit 1 von 5 Sternen

Went there today 02/03/22 to see a…

Went there today 02/03/22 to see a barbarian.
Appointment was for 4 pm, however sat nav took us to the post code on website ( which is no where near ).
Rang the mobile number as others don’t seem to work and spoke to whoever answerd.
Told them stuck in traffic and will be a little late but will be there.
Eventually found the place. Which is not on the actual road it says it was on, met by a young lad who was locking up and telling us they were closed, we explained that we just spoke to someone and they apparently had moved the vehicle to another site.
Said we got stuck in traffic, his response was “ that’s your fault”
I would not recommend buying from here and I will be posting this elsewhere,
Use caution with these people.

2. März 2022
Bewertung ohne vorherige Einladung
Dmvans-Logo

Antwort von Dmvans

Thank you for the review, you did come at around 17.00, and at the time we had already locked the gates, however I was still willing to show you the van but you started using foul language and walked off, however we do apologies. DM VANS

Bewertet mit 5 von 5 Sternen

Personally I found the service

Personally I found the service, price and quality of my Vauxhall Vivaro brilliant I would certainly recommend in fact my cousin is already in talks with them about his van.

22. Jänner 2022
Bewertung ohne vorherige Einladung
Dmvans-Logo

Antwort von Dmvans

Thank You

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