Incredibly helpful staff member who talked us through all the headboards we were considering. We eventually found just what we were looking for with the right colour for our newly decorated bedroom.... Mehr ansehen
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Das sagen Bewerter
VisitedDreams at Gallagher Retail Park Coventry today. Robert the sales person was bubbly, extremely helpful, very knowledgeable, polite, offered us drinks, (hot and cold) measured me up on their matt... Mehr ansehen
Our sales lady called Jacqueline was very good there was no pressure to buy a mattress from them,we were in the shop around a hour trying different mattreses. Chose one came a week later told us when... Mehr ansehen
Had 2 sets of deliveries within 2 weeks I cannot remember the first set of men’s names however the second set were ash and Alex both sets were very helpful and trustworthy. The beds were built to a hi... Mehr ansehen
Unternehmensdetails
Vom Unternehmen geschrieben
For nearly 40 years we’ve been helping the nation find a bed they love. Together with our wonderful Bed Factory in the West Midlands, over 2,000 Bed Experts at 208 stores nationwide, 11 delivery centres, plus our ‘Bedquarters’ team, we’ll make sure you have everything you need for a great night’s sleep.
Vom Unternehmen geschrieben

- We have developed a really useful Help Centre, which should answer all FAQs, and navigate you seamlessly to the information you need. Whether you want to amend your order, report an issue or find out what to expect on the day of delivery, the Help Centre is not just at your fingertips but is a fast and effective tool for progressing an existing order or making a new one. You can even change your delivery date or pay an outstanding balance via the Manage My Order tab. Please visit www.dreams.co.uk/help for all your help options.
- Further Information
- In the unlikely event that you can’t find the answer at the Help Centre, our Customer Services team is on hand to assist, Monday to Saturday, 9am to 5pm. Please visit www.dreams.co.uk/help. Advisors are working tirelessly to give you all the support and help you need. If on rare occasions your wait to speak with an advisor is slightly longer than normal, please bear with us, or try our Call Back or Web Chat options. You can also contact us via Twitter, Facebook and Instagram.
Kontaktinformationen
The Gallagher Retail Park, CV6 5QG, Coventry, Vereinigtes Königreich
- 02476 666604
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Excellent service all round
The people in store were very helpful and knowledgeable.The bed was delivered on time as requested and the people who came to install it were very quick and efficient.Also they spent time to show us how everything worked.Excellent service from start to finish
Dreams mattress- excellent all round care
Excellent advice in deciding what mattress would suit my needs.
Very friendly staff inside the sore but also the Gentlmen that delivered my mattress. Mattress arrived within the two hour allocated slot. The men were very thorough in checking the space where mattress was to be .They also gave good advice regarding mattress and care
Outstanding Service from Rob at Dreams Coventry
We had an absolutely fantastic experience at the Dreams store in Coventry, all thanks to Rob. From the moment we walked in, he was incredibly attentive and genuinely listened to our very specific needs. Rob went above and beyond literally running around the store to make sure we had everything we needed and more.
His product knowledge was exceptional, and he answered every question with clarity and confidence. What truly stood out was his dedication to ensuring we found exactly what we were looking for.
We were so impressed by his service that we didn’t feel the need to shop around. Rob was the reason we made our purchase that day.
It’s rare to come across someone so passionate and committed to customer satisfaction. Rob is an absolute credit to the Dreams team, and it was genuinely refreshing to receive such top-tier service. Highly recommended!
Excellent advice and service
Excellent advice and service. Also after care and follow up on our new mattress. Highly recommended.
I found the service at Dreams
I found the service at Dreams, Gallagher Retail Park, Coventry impeccable. From the time we entered the shop we were initially left to browse before a helpful young man came over.
Within an hour we had purchased a bed, This young man went all out to cater for our requirements.
It was a positive experience and I would recommend their services
Bought a gel mattress and ottoman base
Bought a gel mattress and ottoman base. Mattress is really comfortable sleeping much better already and less aches and pains. The ottoman base has loads of storage. Really pleased with my purchase.
Amazing Service from Louise and Mark
I purchased a mattress from here recently and both Mark and Louise were absolutely amazing. I went to Dreams and didn't need to go anywhere else as Louise and Mark were able to sort me out with my Dream Mattress and also do me an amazing deal. I was respected and really looked after and Louise couldn't do enough for us. Thank you.
Excellent product
Excellent product, fabulous staff, instore and delivery. Great price
Found our new forever TV bed
Mac at the Coventry Store helped us find our new forever TV bed. Great customer service and made sure to let us know anything and everything we wanted, offered us drinks also. Perfect for our needs and can’t wait for it to come.
This was a bed for the garage room for…
This was a bed for the garage room for my lad when he is back from uni. Already had a new one for me and one and one at my girlfriend’s house. Great comfortable mattress and great quality base
Helpful and informative advice and service.
Everyone that I dealt with was very helpful, informative and pleasant. I am very pleased with the chosen mattress. It is very comfortable - suited to my needs.
Staff great delivery great bed great
Knowledgeable helpful staff
The member of staff in the Coventry office was so helpful and allowed me to make an informed decision without any pressure. He was patient, efficient, knowledgeable and helpful.
I was stressed at the thought of taking…
I was stressed at the thought of taking my elderly parents into a shop to purchase a new bed, but the treatment we received the moment we walked in the store was above and beyond any of my expectations, could not recommend this shop highly enough, I would give the service 11 out of 10
Shopping at Dreams
We were introduced to Mac, he was very knowledgeable about the items we were interested in.
Mac explained the technical differences between brands, and answered all our questions with confidence. At no time did we feel pressured into making a purchase and we were left alone to take our time to make our decisions.
We made our purchase but not before being offered drinks and having good banter with Mac. The whole experience made a pleasant change to other pressure sales we have encountered elsewhere.
Thank you L R
The staff at Dreams Coventry were…
The staff at Dreams Coventry were fantastic even offered us a cup of tea/coffee. We tried out the mattress simulator to see which one would suit us best and I must say since having our new bed they got it right.
We paid to have it assembled the 2 guys were very courteous & in no time our bed was done. Thanks so much
Verwendet eventuell KI als AntworthilfeMehr lesen
The mattress is uncomfortable and has…
The mattress is uncomfortable and has very little give, you feel like you are going to fall off the bed as it seems to taper out towards the edge. Not impressed at all!

Antwort von Dreams - Coventry
I would thoroughly recoment Dreams of Coventryy
The salesman at Dreams of Coventry made making a purchase an enjoyable experience; he was helpful without putting me under pressure, and took me through the purchase in a way that was helpful and professional.
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