The bed we purchased from Dreams recently is just perfect in every way. So comfortable and great sleeps too :) Great company and very knowledgeable and brilliant staff at Gloucester ... Thankyou
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
At Dreams you will be guided from start to finish by their warm, welcoming and knowledgeable staff. The decision to purchase a new bed or mattress is a big one and you need to feel like your needs and... Mehr ansehen
Kevin in the Gloucester store was superb. After a difficult day being let down he found us a base, mattress and pillows all to be delivered in 8 days. The team who delivered and built the bed, 2 Cardi... Mehr ansehen
My wife and I visited your store in Gloucester .y wife bless has a lot of ailments causing her back and leg issues looking a new bed and mattress the staff were brilliant the young lady who seen to us... Mehr ansehen
Unternehmensdetails
Vom Unternehmen geschrieben
For nearly 40 years we’ve been helping the nation find a bed they love. Together with our wonderful Bed Factory in the West Midlands, over 2,000 Bed Experts at 208 stores nationwide, 11 delivery centres, plus our ‘Bedquarters’ team, we’ll make sure you have everything you need for a great night’s sleep.
Vom Unternehmen geschrieben
- We have developed a really useful Help Centre, which should answer all FAQs, and navigate you seamlessly to the information you need. Whether you want to amend your order, report an issue or find out what to expect on the day of delivery, the Help Centre is not just at your fingertips but is a fast and effective tool for progressing an existing order or making a new one. You can even change your delivery date or pay an outstanding balance via the Manage My Order tab. Please visit www.dreams.co.uk/help for all your help options.
- Further Information
- In the unlikely event that you can’t find the answer at the Help Centre, our Customer Services team is on hand to assist, Monday to Saturday, 9am to 5pm. Please visit www.dreams.co.uk/help. Advisors are working tirelessly to give you all the support and help you need. If on rare occasions your wait to speak with an advisor is slightly longer than normal, please bear with us, or try our Call Back or Web Chat options. You can also contact us via Twitter, Facebook and Instagram.
Kontaktinformationen
The Peel Centre, GL1 5SF, Gloucester, Vereinigtes Königreich
- 01452 300008
4,8
Hervorragend
337 Bewertungen
Bittet Kunden um Bewertungen
Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.
Inhalte von echten Menschen stehen bei Trustpilot im Vordergrund. Dieses Unternehmen kann jedoch zusätzlich unser KI-gestütztes Antwort-Tool verwenden, um Hilfe beim Verfassen von Antworten zu erhalten.
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Shawn was amazing very knowledgeable great salesman
Staff so helpful then gave us time to make our minds up after trying several mattresses
9. März 2025
The salespeople were very good.
2. März 2025
A good all round experience
Our experience at the store was enhanced by the person we dealt with both whilst there looking and gathering details and also when we returned 2 days later to arrange our purchase. The ability to test each options of beds was very informative and also to have the pros and cons pointed out to us (some of which we would never have thought of). To be able to pick a delivery date was great and the delivery itself was completely stress free having been kept informed of time slots and the manner of the team that came was very good.
14. Februar 2025
Gloucester store
Kevin in the Gloucester store was superb. After a difficult day being let down he found us a base, mattress and pillows all to be delivered in 8 days. The team who delivered and built the bed, 2 Cardiff chaps, were respectful, efficient and professional. I cannot fault the whole experience from start to finish. Thank you Kevin.
7. Februar 2025
Bewertung ohne vorherige Einladung
An easy experience from start to finish.
2. Februar 2025
Harry our salesman was very helpful &…
Harry our salesman was very helpful & gave us a good experience Also happy with all the extra giveaways.Mattress delivered on time & very comfortable .
12. Februar 2025
Great service
Great service, mattress delivered to me on time & it is excellent quality.
8. Februar 2025
Outstanding advice and customer…
Outstanding advice and customer service. Very patient. So much better than buying a mattress online, which was a disaster. Ask for Jack.
8. Februar 2025
Dreams for comfort
Friendly, professional staff able to answer all questions. Very helpful at finding the best mattress for us. Good prices
15. Jänner 2025
Good value for money
I got a really good offer. The mattress is really comfortable. The delivery people were really helpful by keeping me informed about the time I can expect them and they were punctual.
26. Jänner 2025
Helpful friendly staff in the shop.They…
Helpful friendly staff in the shop.They explained which mattress is the best for us.Excellent finance option.Free parking just before the shop.I definitely recommend this place to everyone
22. Dezember 2024
Tempur Mattress …
Right from entering the Gloucester store to delivery was very organised , helpful and nothing too much trouble .
The advice given was great , chose our mattress and asked for delivery the week before Christmas at short notice and Dreams still did what they promised!
Such good customer service and all staff were friendly and obliging 5 stars A1 !!
21. Dezember 2024
Very professional and friendly staff
25. November 2024
Verwendet eventuell KI als AntworthilfeMehr lesen
Inhalte von echten Menschen stehen bei Trustpilot im Vordergrund. Dieses Unternehmen kann jedoch zusätzlich unser KI-gestütztes Antwort-Tool verwenden, um Hilfe beim Verfassen von Antworten zu erhalten.
Rude Treatment by Sales Person at Dreams Gloucester
Yesterday Boxing Day I went to Dreams in Gloucester at 10am opening time as advised by the Sales Person I had been dealing with who said it was not possible to Book an Appointment for Boxing Day, on entering the store I went straight to the Sales Person to deal with my purchase as I knew exactly what I wanted and I was going to spend £1500 to £2000 as this Sales Person had been very helpful perviously but yesterday treated me very rudely and said I had to wait or have another Sales Person deal with me. Shortly after I spoke to this Sales Person a couple entered the store and he dealt with them even though I spoke to the Sales Person first, the lady clearly knew the Sales Person as they called their name out, possibly they were spending more money than me.
I will not be using Dreams Gloucester again after the Rude treatment by their Sales Person. After a quick look around I left the Store and I will not be returning.
26. Dezember 2024
Bewertung ohne vorherige Einladung
Antwort von Dreams - Gloucester
Good afternoon Colin,
Thank you for taking the time to leave us your review.
I am sorry to hear of the poor service you received when you visited your local store yesterday.
I would like to arrange to speak with you to discuss your experience in more detail. As such, I have requested your contact details via Trustpilot, and I do hope to receive this information soon.
Many thanks,
Kishan
The service was amazing and the bed is…
The service was amazing and the bed is amazing
10. Dezember 2024
So funktioniert Trustpilot
Auf Trustpilot hat jeder die Möglichkeit, Bewertungen abzugeben. Der Verfasser einer Bewertung kann diese jederzeit bearbeiten oder löschen, und die Bewertungen werden angezeigt, solange der jeweilige Nutzer-Account aktiv ist.
Zum Schutz unseres Portals setzen wir auf eine Kombination aus spezialisierten Mitarbeitern und cleveren Technologien. Erfahren Sie, wie wir gefälschte Bewertungen bekämpfen.
Erfahren Sie mehr darüber, wie Bewertungen auf Trustpilot gehandhabt werden.
Hier finden Sie 8 Tipps für das Schreiben von Bewertungen.
Die Verifizierung hilft sicherzustellen, dass es sich bei den Bewertungen, die Sie auf Trustpilot lesen, um Bewertungen von echten Menschen handelt.
Anreize für das Schreiben von Bewertungen anzubieten oder selektiv zur Bewertungsabgabe einzuladen, kann den TrustScore verfälschen. Deshalb verstößt beides gegen unsere Richtlinien.