One's experience couldn't been better from start to finish. Would like to thank Wendy in dreams for her lavable advice on bed & mattress choice . Can't believe on how much better quality of sle... Mehr ansehen
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
At the Kettering branch of Dreams, Vivek went above and beyond. We used the sleepmatch bed to find our perfect mattress. We tried lots of different types of mattress before finding the one we loved. V... Mehr ansehen
Buying the mattress was a good experience as the sales staff left us to it. We were not offered that stupid machine, for which I’m grateful. They gave us what we asked for, so no complaints there. The... Mehr ansehen
We were invited to lay on a special mattress to analyse our sleeping positions, then shown a number of mattresses suitable for us both. We were given a pillow and time on our own to try the mattresses... Mehr ansehen
Unternehmensdetails
Vom Unternehmen geschrieben
For nearly 40 years we’ve been helping the nation find a bed they love. Together with our wonderful Bed Factory in the West Midlands, over 2,000 Bed Experts at 208 stores nationwide, 11 delivery centres, plus our ‘Bedquarters’ team, we’ll make sure you have everything you need for a great night’s sleep.
Vom Unternehmen geschrieben

- We have developed a really useful Help Centre, which should answer all FAQs, and navigate you seamlessly to the information you need. Whether you want to amend your order, report an issue or find out what to expect on the day of delivery, the Help Centre is not just at your fingertips but is a fast and effective tool for progressing an existing order or making a new one. You can even change your delivery date or pay an outstanding balance via the Manage My Order tab. Please visit www.dreams.co.uk/help for all your help options.
- Further Information
- In the unlikely event that you can’t find the answer at the Help Centre, our Customer Services team is on hand to assist, Monday to Saturday, 9am to 5pm. Please visit www.dreams.co.uk/help. Advisors are working tirelessly to give you all the support and help you need. If on rare occasions your wait to speak with an advisor is slightly longer than normal, please bear with us, or try our Call Back or Web Chat options. You can also contact us via Twitter, Facebook and Instagram.
Kontaktinformationen
Unit C Northfield Retail Park, NN16 9TS, Kettering, Vereinigtes Königreich
- 01536684354
Bittet Kunden um Bewertungen
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Our Reception from your Dreams
Our Reception from your Dreams, Northfield Avenue, Kettering staff was excellent in helping us to find the appropriate mattress for our needs.
The new mattress was delivered on time, taken upstairs, placed on the bed and the old ones removed as requested.
We would certainly recommend your Company to relative and friends.
Wonderful service provided by the…
Wonderful service provided by the Dreams team at the Kettering store. Knowledgeable, helpful & professional in assisting us with choosing a replacement mattress. Delivery team prompt, swift, courteous & efficient. Also impressed with their knowledge of our new Tempur mattress. Highly recommended.
Sales assistant was very helpful and…
Sales assistant was very helpful and knowledgeable without being pushy.
Excellent
Helpful, friendly and knowledgeable sales staff. Delivery and assembly well coordinated communicated and executed by friendly, professional and helpful crew.
As much as you could hope for.
They do their best to give customer satisfaction
Good Service from the start with purchasing my mattress from the Dream's store in Kettering through to delivery from two delivery men who took care with bringing my mattress through my home and took my old mattress away.
Best nights sleep for a long time
I was tested for the correct mattress in the shop, not essential but advisable action to do. The guy’s that delivered the bed and mattress were polite and efficient, no complaints at all. I would give Dreams a 10/10
Great customer service
Great customer service. Ordering and delivery experience was absolutely good.
new double beds for our granchildren
Bought new double beds for our 2 grandchildren. There was some really good offers because we bought 2 and delivery was spot on time. The kids say they don't mind going to bed now.
Excellent service and product
Excellent service from initial visit to the shop to the guys who delivered, would definitely recommend using them, well done to all concerned!
Very happy with our purchases
Very happy with our purchases.
Staff in store friendly and helpful. Maria was super helpful and did the best to get us the best price and contacted us when a discount was applicable for our purchase. Very happy with our 2 mattresses we purchased. Would recommend and return.
Ease of delivery of new mattress
Ease of delivery of new mattress. Comfortable nights sleep.
Lisa was amazing
From the moment we walked in Lisa made us feel at ease. She showed us all of the options and helped us use the testing equipment to narrow down our search. At no point did she try and force a sale. We hadn't gone into to the store with the intention of committing that day, but due to the nature of her service and the fact that we were given time to test, test and test again, we decided to order.
From entering the store to delivering…
From entering the store to delivering was great good staff the delivery men were polite you could not ask for more in this day and age as I find some shops it is a effort for some people to serve you
Nelson and Simon were very helpful and…
Nelson and Simon were very helpful and efficient with delivery and assembly
The initial chat in your Kettering…
The initial chat in your Kettering store with Iisa followed up with a quick chat with the manager left me happy with my order. The main thing was the delivery with James and the other chip whose name i missed. There professional demeanor and helpfulness was outstanding. It is easy to moan and offer criticism and I am one of the old guard who are not easy to placate. The service I received from yourselves was absolutely superb and I cannot recommend you enough. Sure it not cheap but I got exactly what I wanted for my money. So just to finish , thank you dreams
Great service all the way through
Great service all the way through, both in store and with delivery.
Verwendet eventuell KI als AntworthilfeMehr lesen
We were told the bed we ordered came…
We were told the bed we ordered came with the headboard. When we asked for the difference in price without the headboard we were told it was not much, so we said ok we will get rid of the headboard we had and we would have the one that came with the bed. Bed arrived without the headboard. call the store who told me the headboard was extra and that beds are never sold with a headboard. Which is a lie as my son brought a bed from Dreams previously which came with the headboard. I was told they would speak to Daniel the next day as he was not in that day and come back to me, no one came back to me. As we were told the bed came with a headboard I actually got rid of the headboard I had ready for the new bed, now I have had to purchase a new headboard, but not from Dreams. Not a happy customer about being clearly lied to.

Antwort von Dreams - Kettering
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