The lady, Janette, at Gateshead Team Valley who delt with use was brilliant. She made us feel welcome and gave loads of advice. The fancy bed machine that takes all your measurements was very good and... Mehr ansehen
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
Greeted with a smile from a young sales assistant inside the shop. She took some details from us and we were shown to a couple of mattresses that were relevant to what we’d asked for. Never fe... Mehr ansehen
Staff were very helpful throughout, no pressure selling involved. Also a 25% off weekend not to be sniffed at. New variable position bed, king size, twin mattress required for my disabled wife an... Mehr ansehen
At the Trowbridge shop, we were warmly welcomed by Meg who was very professional, helping with all our questions and patiently helped us go through all the different options as it was our first time b... Mehr ansehen
Unternehmensdetails
Vom Unternehmen geschrieben
For nearly 40 years we’ve been helping the nation find a bed they love. Together with our wonderful Bed Factory in the West Midlands, over 2,000 Bed Experts at 208 stores nationwide, 11 delivery centres, plus our ‘Bedquarters’ team, we’ll make sure you have everything you need for a great night’s sleep.
Vom Unternehmen geschrieben

- We have developed a really useful Help Centre, which should answer all FAQs, and navigate you seamlessly to the information you need. Whether you want to amend your order, report an issue or find out what to expect on the day of delivery, the Help Centre is not just at your fingertips but is a fast and effective tool for progressing an existing order or making a new one. You can even change your delivery date or pay an outstanding balance via the Manage My Order tab. Please visit www.dreams.co.uk/help for all your help options.
- Further Information
- In the unlikely event that you can’t find the answer at the Help Centre, our Customer Services team is on hand to assist, Monday to Saturday, 9am to 5pm. Please visit www.dreams.co.uk/help. Advisors are working tirelessly to give you all the support and help you need. If on rare occasions your wait to speak with an advisor is slightly longer than normal, please bear with us, or try our Call Back or Web Chat options. You can also contact us via Twitter, Facebook and Instagram.
Kontaktinformationen
Vereinigtes Königreich
- www.dreams.co.uk/help
- www.dreams.co.uk
Bittet Kunden um Bewertungen
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Excellent service
The in store service was very friendly and everything was patiently explained. I would recommend Dreams.
Relaxed and friendly atmosphere as soon…
Relaxed and friendly atmosphere as soon as we entered the store. No one rushing or pushing a sale but knew where to go for any help. Nigel very pleasant and had a few jokes with us. Great service. Just very surprised by the price of most mattresses these days far more than I was willing or intended to pay but found a suitable price.
Dreams were very helpful being disabled…
Dreams were very helpful being disabled i was looking for a memory foam mattress and adjustable bed which is very expensive but important for my needs i must admit i was very disappointed to find they no longer take 20 per cent off the vat when most stores do when it is a necessity for my needs i did buy the bed and hopefully i find its very comfortable and helps with my ms
Very helpful sales assistant
First time iv been to dreams store and…
First time iv been to dreams store and I wanted a bed that lifts up , the man showed me lots of different ones and electric ones then he left me just to decide and lay on the bed to test which one I liked never pressured me at all so it’s really nice and got a good discount off which helped I would recommend this store.
Products well presented by sales person…
Products well presented by sales person who identified our requirements and budget. Demonstrated beds to suite and left us in peace to make a decision.
Great experience…
All of the staff were very friendly and offering to help but not overstepping, which can sometimes be frustrating when you want to have a browse. So all staff great, we dealt with Roy and to say he knows his stuff is an understatement. He was extremely helpful, not pushy but gave his opinions when asked, which was appreciated. Made a difficult and important decision so much easier for us, thank you.
Very good customer service from Pam…
Very good customer service from Pam Cardiff Newport. She helpful and kind.
It woz good experience as soon as we…
It woz good experience as soon as we walked in Robin she was absolutely brilliant
The staff Sean was very helpful he…
The staff Sean was very helpful he didn’t go out of his way to explain every thing about the beds /mattresses the comfort of each I gave him 5stars plus got afew cups of coffee it was a excellent service good all round from going in /out
Pleased with service
I was greeted immediately and treated with respect. Being older i was given full details of how to choose the correct mattress sùitable for my needs and details of delivery and information on disposal of the mattress I own I look forward to my delivery
Lauren an Baz were really really…
Lauren an Baz were really really helpful at the Solihull store. Needed a mattress asap as the previous one was on a long lead time. They both went above and beyond to help me. Thank you so much
Recommend
At the Trowbridge shop, we were warmly welcomed by Meg who was very professional, helping with all our questions and patiently helped us go through all the different options as it was our first time buying a decent new mattress. Never felt pressured. Could not have asked for a better service. James also done a wonderful job helping us with our order and answering all our questions. Very pleasantly surprised with the experience.
Friendly helpful staff
Friendly helpful staff. Gave me plenty of advice ice and time to make my decision. Just a pity about having to wait 11 weeks for delivery !!
The member of staff was very welcoming
The member of staff was very welcoming. He listened to our requirements and before we started offered us a drink. Showed us all the mattresses that were advised for us explaining the differences between them. For the base he explained the different draw configurations and colours. Over all a very satisfying experience
Helpful and knowledgeable
Friendly, helpful staff (Jennifer) with excellent product knowledge. Not pushy but advice given when asked for.
Highly recommended.
Mattress spring has already popped…
Mattress spring has already popped after only 4 months - I've never purchased a mattress that has become faulty so quickly.
Good service
I was assisted in choosing my bed by Jess. She was very helpful without being pushy and I liked this. I tried out the bed which matches you to the best mattress for you and was pleased that it identified the mattress that I already had my eye on. I felt that I was given good advice but with no unnecessary fuss.
I visited the Team Valley store…
I visited the Team Valley store Gateshead such a lovely experience Amanda was my sales lady she gave great advice nothing was a bother I did the mattress test she suggested some mattresses for me to try before I decided which was best for me she showed me the bed I had seen online as it was in the store …..so friendly and professional would definitely recommend Dreams for beds and matresses
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