Following the 3-minute analysis to find our optimum mattresses, Sarah took a great deal of time explaining the available options, which we tested at some length. She then tactfully retreated to make u... Mehr ansehen
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
Assessing our sleeping postures on the sleep match as well as trying out several mattress was highly useful in helping us make the right choices for our sore backs. With the store discount, free deliv... Mehr ansehen
This mattress was for an up market holiday let with only Saturday changeovers between 10am to 3pm so I was rather nervous that we would receive the product in time. Everything went absolutely to plan... Mehr ansehen
Helpful staff and wide range of beds to choose from. I am pleased with the Silent Night mattress we bought and the good delivery service. I suggest it would have been helpful to have a copy of the S... Mehr ansehen
Unternehmensdetails
Vom Unternehmen geschrieben
For nearly 40 years we’ve been helping the nation find a bed they love. Together with our wonderful Bed Factory in the West Midlands, over 2,000 Bed Experts at 208 stores nationwide, 11 delivery centres, plus our ‘Bedquarters’ team, we’ll make sure you have everything you need for a great night’s sleep.
Vom Unternehmen geschrieben
- We have developed a really useful Help Centre, which should answer all FAQs, and navigate you seamlessly to the information you need. Whether you want to amend your order, report an issue or find out what to expect on the day of delivery, the Help Centre is not just at your fingertips but is a fast and effective tool for progressing an existing order or making a new one. You can even change your delivery date or pay an outstanding balance via the Manage My Order tab. Please visit www.dreams.co.uk/help for all your help options.
- Further Information
- In the unlikely event that you can’t find the answer at the Help Centre, our Customer Services team is on hand to assist, Monday to Saturday, 9am to 5pm. Please visit www.dreams.co.uk/help. Advisors are working tirelessly to give you all the support and help you need. If on rare occasions your wait to speak with an advisor is slightly longer than normal, please bear with us, or try our Call Back or Web Chat options. You can also contact us via Twitter, Facebook and Instagram.
Kontaktinformationen
Unit 2C Berse Road, LL11 2BL, Wrexham, Vereinigtes Königreich
- 01978515364
4,8
Hervorragend
182 Bewertungen
Bittet Kunden um Bewertungen
Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.
Inhalte von echten Menschen stehen bei Trustpilot im Vordergrund. Dieses Unternehmen kann jedoch zusätzlich unser KI-gestütztes Antwort-Tool verwenden, um Hilfe beim Verfassen von Antworten zu erhalten.
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Very helpful lady called Sarah no rush & pressure took time to explain everything.
Very helpful lady called Sarah
8. Februar 2025
1st class service 20 out of 20
Our salesman at wrexham branch had amazing knowledge of his stock he made the whole process easy for us he also put us on the dreams sleep machine and guided us to the right mattress top Mark's for this man .....
6. Februar 2025
Excellent customer service.
Excellent customer service.
On hand to help but not pushy.
The test bed was incredible!
28. Dezember 2024
Great advice in store without the hard sell.…
Great advice in store without the hard sell. Item delivered as promised and on time with no issues, good communication. Item was as expected.
Very pleased with the bed, mattress and bedding. Good quality at a reasonable price.
1. Februar 2025
We have returned to purchasing from…
We have returned to purchasing from Dreams as this was the third mattress in three years. The previous two did not last and were too uncomfortable. The staff were helpful and encouraged us to try them out. Unfortunately, as we decided to upgrade from a Double to a Kingsize they didn't have any bed frames to fit our criteria, so we had to purchase from elsewhere. The delivery was excellent and exactly as we were informed. We received a phone call confirming the 2-hour delivery slot and the men were very polite. If only the delivery from the bedframe company was half as good!!
18. Jänner 2025
Fantastic
Fantastic. Excellent customer service from a guy called Paul at the Wrexham branch. He was extremely helpful and honest.
Minor issue, the delivery team who to be fair were friendly damaged an internal wall when taking out the waste squeezing it past the to be installed mattress.
3. Jänner 2025
Delivery service
The service was good from day of purchasing and the day the beds were delivered.The delivery team did a good job, presented and worked in a professional way.They were really friendly and polite.Overall very good service
19. Dezember 2024
Dream of a service
From the courtesy and advice from Sean at the wrexham shop to the very lovely delivery men, shopping at dreams has been a good experience. We were kept informed from order to delivery. We need to purchase a further two single beds in the next few weeks and will be going only to dreams.
29. Dezember 2024
Super Service....great bed
Helpful & knowledgeable staff who made choosing the right bed very easy.
Delivery was on time and hassle free.
10. Dezember 2024
Excellent customer care
Excellent customer care, I was given the opportunity to try out as many mattresses as I wanted. Great range of products. The removal of my old bed and mattress was a very useful option, as was delivery to my room if choice, and assembly. I am happy with my new bed and mattress, and my sleeping has improved slightly.
20. Dezember 2024
Excellent service
Excellent service and help from a knowledgeable member of staff
18. Dezember 2024
Bewertung ohne vorherige Einladung
Easy
Easy, straightforward and great advice on choosing the right mattress and bedframe.
15. Dezember 2024
The service we received on our visit…
The service we received on our visit was excellent.
30. November 2024
Very helpful sales team
We found very helpful staff giving useful advice. We've bought from this store in the past, and can't fault the sales team. They were helpful without being intrusive, and responded very well to our needs, which certainly helped us to make the right choice. And importantly, they answered our questions honestly.
Excellent customer service!
25. November 2024
Bewertung ohne vorherige Einladung
Made us feel like we was on a budget
Will not go to dreams again. Made us feel bad telling us we was on a budget
22. November 2024
Amazing delivery drivers so kind and…
Amazing delivery drivers so kind and friendly
10. November 2024
Staff was really helpful and very nice.
25. Oktober 2024
Good and very friendly advice from the…
Good and very friendly advice from the employee
12. Oktober 2024
So funktioniert Trustpilot
Auf Trustpilot hat jeder die Möglichkeit, Bewertungen abzugeben. Der Verfasser einer Bewertung kann diese jederzeit bearbeiten oder löschen, und die Bewertungen werden angezeigt, solange der jeweilige Nutzer-Account aktiv ist.
Zum Schutz unseres Portals setzen wir auf eine Kombination aus spezialisierten Mitarbeitern und cleveren Technologien. Erfahren Sie, wie wir gefälschte Bewertungen bekämpfen.
Erfahren Sie mehr darüber, wie Bewertungen auf Trustpilot gehandhabt werden.
Hier finden Sie 8 Tipps für das Schreiben von Bewertungen.
Die Verifizierung hilft sicherzustellen, dass es sich bei den Bewertungen, die Sie auf Trustpilot lesen, um Bewertungen von echten Menschen handelt.
Anreize für das Schreiben von Bewertungen anzubieten oder selektiv zur Bewertungsabgabe einzuladen, kann den TrustScore verfälschen. Deshalb verstößt beides gegen unsere Richtlinien.