Deja Senatus did an exceptional job with assisting us each step of the way. She is very professional, excellent in details on our purchase, we felt comfortable to sign our final documents and was ple... Mehr ansehen
Unternehmen hat geantwortet
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
Best car buying experience I have ever had Very professionally oriented personnel Honored what was said over the phone and a very streamlined deal I would recommend anyone for drive time
Unternehmen hat geantwortet
Great customer service across the board from beginning to end. However the car I was sold has a horrible smell that can't be pinpointed to a specific location and even after a deep cleaning and detail... Mehr ansehen
Unternehmen hat geantwortet
Destiny Hagood was the best. She went way out of her to help us the this purchase. I definitely would recommend DriveTime to other clients and friends. Thanks again!!!
Unternehmen hat geantwortet
Unternehmensdetails
Über DriveTime Car Sales - Henrico
Vom Unternehmen geschrieben
Finding your next car shouldn't be complicated. DriveTime makes it simple with a seamless experience that starts online and continues at our dealerships. Get approved online in as little as 30 seconds and then shop with your personalized terms on every car — all without impacting your credit.
Shop confidently knowing that you have both digital convenience and local support. Our 145+ dealerships nationwide maintain a consistent approach, where our team of experts pick up where you left off in the car-buying journey and help you find the right car that fits your needs. Drive home with peace of mind knowing that each purchase includes a 5-day return policy, 30-day/1,500-mile limited warranty, and an AutoCheck vehicle history report. DriveTime aims to transform the used car buying process into a more straightforward experience focused on transparency and putting our customers first.
Shop confidently knowing that you have both digital convenience and local support. Our 145+ dealerships nationwide maintain a consistent approach, where our team of experts pick up where you left off in the car-buying journey and help you find the right car that fits your needs. Drive home with peace of mind knowing that each purchase includes a 5-day return policy, 30-day/1,500-mile limited warranty, and an AutoCheck vehicle history report. DriveTime aims to transform the used car buying process into a more straightforward experience focused on transparency and putting our customers first.
Shop with confidence
Vom Unternehmen geschrieben
- Join the millions of approved DriveTime customers and discover how easy car buying can be. With personalized terms on every car and a 99% approval rate, you can shop thousands of cars online and find the one that's right for you.
Kontaktinformationen
3300 Mechanicsville Turnpike, 23223, Richmond, VA, Vereinigte Staaten
- 18043211130
Discover DriveTime
3,8
Gut
28 Bewertungen
Bittet Kunden um Bewertungen
Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.
Hat 96 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 24 Std.
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Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Very convenient for my family and I
7. März 2023
Customer service was great!! Quick and easy! And everyone was so friendly!
Customer service was great!!
21. Februar 2023
Good customer service
Jason was very helpful and knowledgeable about everything. Good customer service from everyone involved in my purchase as well.
19. November 2022
The people were really nice and helpful
29. Oktober 2022
Hi I purchased a car on yesterday I…
Hi I purchased a car on yesterday I feel like the service was horrible but the representative was awesome the car has to go to the shop as soon as I purchase it because of the terrible Sound of the brakes in the back then the tire pressure light is on. The car wasn’t clean. I feel like as much money I was charged I shouldn’t have to go through these things.
9. August 2022
Antwort von DriveTime Car Sales - Henrico
Hello Theresa,
Thank you for taking the opportunity to write a review. I am torn to hear that you encountered mechanical concerns after purchase and if you were dissatisfied with the condition of your vehicle.
Please know that we inspect each of our vehicles in an effort to avoid situations such as these. However, due to the nature of pre-owned vehicles, we are unable to predict when vehicle concerns arise after the time of sale. For this reason, each vehicle includes an initial 30-day/1,500-mile Limited Warranty, in addition to an optional Vehicle Service Contract that we offer at the time of sale for purchase.
We also offer a 5-day Vehicle Return Policy (VRP), which allows our customers time to inspect and get comfortable with their purchase. If they are not pleased with their vehicle, the vehicle can be returned within the first 5-business days (not including the date of sale, holidays we are closed, and Sundays).
That said, I want to apologize again for any inconvenience this situation has caused. We will be providing feedback to our team to ensure our vehicles are presentable for our customers upon purchase. If you wish to discuss your concerns further, please reach out to our Customer Relations team at (888) 290-0148.
Kindly,
DriveTime Customer Relations
Super Nice Job!
Very friendly! Quick and painless! They listened to me. It was like I was in control the whole time! Just wish they were a little more knowledgeable about their cars instead of referring to the manual
19. Juni 2022
I found that all personnel where…
I found that all personnel where courteous and well-informed. Tyler was my sales rep. He was very thorough and explaining all the paperwork and made certain that the vehicle is ready for me when I arrived. We went over all documents thoroughly. I found the experience very rewarding.
2. Juni 2022
My experience was one I’ve never had
My experience was one I’ve never had! It was absolutely great! She was informative, knowledgeable, helpful and patient. She made my shopping experience one to remember! Thank you so much!!!!
24. Mai 2022
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