The Green Bus by Dublin Coach Bewertungen 

416
•
TrustScore 2 von 5

2,1

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Das sagen Bewerter

Bewertet mit 3 von 5 Sternen

I had prebooked the coach however the driver never said the bus (which was 15 minutes late) was very full and after letting on anyone in the queue announced only 2 seats left so we had to push our way... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 4 von 5 Sternen

Good bus with loads space for you legs only bad thing I would say is when you book ur tickets they dont ask for bookings first and just has it who first in queue

Unternehmen hat geantwortet

Bewertet mit 1 von 5 Sternen

Bus was 20 minutes late and the journey to Dublin took 4 hours. No air conditioning on board was sitting in last two sets on bus and temperature was 30degrees couldn’t open any of the windows in roof.... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 1 von 5 Sternen

Bus didn't arrive at time. Passenger didn't get any message about cancelled or delayed bus. Customer service didn't answer the phone for about an hour. Disgraceful

Unternehmen hat geantwortet

Unternehmensdetails

  1. Transportdienst
  2. auch in
  3. Busanmietung
  4. Busticketagentur
  5. Busunternehmen
  6. Omnibusunternehmen
  7. Taxiunternehmen

Vom Unternehmen geschrieben

Under Ownership since Sept 2025, The GREEN Bus by Dublin Coach is one of Ireland’s leading private coach operators, connecting communities across Ireland with frequent, affordable and reliable services. We operate more than 1,200 scheduled services every week, connecting towns and cities including Dublin, Cork, Waterford, Kilkenny, Limerick, Ennis, Killarney, Tralee, Portlaoise, Kildare, Newbridge and Naas, as well as 24-hour services to Dublin Airport. Proudly Irish-owned, our focus is simple: providing reliable public transport, good value fares and a service our passengers can depend on. Book online at dublincoach.ie or through The GREEN Bus app.

Vom Unternehmen geschrieben

Your journey matters to us
We work hard every day to provide a reliable, affordable service our passengers can depend on. We won’t always get everything right, but when we don’t, we’ll listen, respond and work to put things right. Your feedback helps us improve The GREEN Bus for everyone.

Kontaktinformationen

2,1

Mangelhaft

TrustScore 2 von 5

416 Bewertungen

5 Sterne
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Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.

Hat 58 % seiner negativen Bewertungen beantwortet

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2,1

Alle Bewertungen

(416)

72 Bewertungen in den letzten 12 Monaten

Bewertung abgeben
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Bewertet mit 1 von 5 Sternen

Genuine review from an employee.First…

Genuine review from an employee.First of all the lack of communication and experience from bosses here is not only extremelely poor but in fact damgerous.
Mostly All staff are foreign and allow there foreign staff the live onsite in made up dorms in industrial site.
The buses are so badly if at all maintained. They are all in bits with dangerous defects on nearly all buses.
Drivers do not get there entitled breaks. Management if you call them that, havent a clue. Buses are never ever on time resulting in angry customers. Drivers come and go within a week on seeing how bad this company is. The rest are foreign who are living on paying rent of €50 a week and are bound to work mad shifts.

Its an awful place to work. Absolutely awful. Passengers are putting their lives in there hands with buses that are falling apart and poorly non trained drivers who are made to work exhausting shifts.

I stayed here and experienced this place for 3 weeks and literally could not believe my eyes.I couldnt put up with what i was seeing and how badly run this place is. What a hell hole

14. Dezember 2025
Bewertung ohne vorherige Einladung
Bewertet mit 1 von 5 Sternen

This was the worst experience I ever…

This was the worst experience I ever had the bus was a whole hour late we had to wait in the cold while it was minus degrees and we got no warning or anything we were waiting on 726 . Evantually another buss 750 came and we spoke to the bussdriver and he reaches the buss driver that was meant to pick us up and he was giving us rubbish answers or no answers eventually after 10 minutes of talking to the driver me and a bunch of other people got offered on that buss 750 to Redcow and the buss driver promised that the buss 726 would be there so later we went and when we arrive the buss was still not there and he later left us and a bunch of other stranded there in the cold after 15 minutes the buss came and it was dirty no heaters or anything and we still had to pay the bare minimum they could’ve done was let us go free many people missed transportations because of this delay this in total ended up taking over 3 hours this Dublin coach buss is absolutely rubbish never rely on it

15. Dezember 2025
Bewertung ohne vorherige Einladung
Bewertet mit 1 von 5 Sternen

Awful

Awful. Booked a ticket and they never sent me a confirmation email but took my money and then made me pay when I arrived to the bus.

29. November 2025
Bewertung ohne vorherige Einladung
Bewertet mit 1 von 5 Sternen

Iba a ser la tercera que viajo en la…

Iba a ser la tercera que viajo en la linea 726 desde Portlouse a Newbridge, pero no viajé,¿ por qué ? Pues porque tenía que pasar a las 4.30 pm. y cuando pasó eran las 5.14 pm. Le dimos el alto y el chófer nos vio pero así y todo tiró de largo y nos dejó en tierra, parece ser que ya iba demasiado tarde para coger gente en las paradas. Un desastre. No recomiendo esta empresa, buscaros otros buses o trenes. Con Dublin coach green os exponeis a no llegar a vuestro destino.

28. November 2025
Bewertung ohne vorherige Einladung
Bewertet mit 1 von 5 Sternen

I sat beside my bus from cork to…

I sat beside my bus from cork to Waterford at the stop and missed it as the bus said Dublin on it. Their ticket and tracker app said Waterford. They wouldn’t even acknowledge this is confusing when I contacted them and refused to refund me. Will never travel with them again and wouldn’t advise tourists to use it as not very clear or easy to figure out what bus you need to get on.

27. November 2025
Bewertung ohne vorherige Einladung
Bewertet mit 1 von 5 Sternen

AVOID AS THEY DO NOT PAY REFUNDS

Booked a bus Kilkenny to Dublin and the bus never turned up. Had to arrange alternative travel arrangements as I had to catch a flight.

Requested a full refund €25 from Dublin Coach and received generic email stating: Allow 14-16 days for a response. Is Dublin Coach having a laugh?? Or possibly hoping customer get fed up chasing refunds due?? 17 Days and still no response from Dublin Coach. How can a National transport provider get away with such a shoddy service. AVOID at all costs…use Bus Eireann….I will be avoiding Dublin Coach going forward.

8. November 2025
Bewertung ohne vorherige Einladung
Bewertet mit 3 von 5 Sternen

Getting better possibly

There's now a website where you can track your bus which is helpful. The occasional very-lateness still isn't helping though. Buses need replacing too especially on the 726 route to Portlaoise.

I genuinely thought the bus was speeding today but it turns out they are limited and tracked and thus is legislative and required. Frances was very helpful in explaining that. So I was wrong.

I have to say considering it gets you from red cow to Naas in 20 minutes after 7 30pm and there's a tracking app...(Use track my bus on the website the actual app is still shocking) I do see some green shoots. Just upgrade the buses now and it'll be a decent service.

23. November 2025
Bewertung ohne vorherige Einladung
Bewertet mit 1 von 5 Sternen

Bus was 50 mins late from Tralee to…

Bus was 50 mins late from Tralee to Annacotty . I was supposed to be there 40 mins early for my change of bus but I missed it and it’s the last bus of the day therefore have to spend like 150 on a hotel in limerick. Disgrace of a service would not recommend

20. November 2025
Bewertung ohne vorherige Einladung
Bewertet mit 1 von 5 Sternen

The worst bus ever

The worst bus ever. Do not use this bus to the airport , cause you will end up paying for taxi/ Uber to the airport. Ireland is so so behind in everything, the country is poor, the service is bad. I feel sorry for people here. It seems people here doesn't know what does “on time” mean.

5. November 2025
Bewertung ohne vorherige Einladung
Bewertet mit 1 von 5 Sternen

Took The bus from kilkenny to Cork this…

Took The bus from kilkenny to Cork this evening the overall state of the bus was disgusting handles popping off of seats, exposed Sharp edges and staples throughout. But to cap it off there was a coolant leak under the bus on everyone's luggage that was deep enough to soak through my suitcase and soak through shirts and clothes.My grandsons pram which is now toxic and will have thrown away and an umbrella that's still dripping pink coolant. So overall a disappointing experience 😕

4. November 2025
Bewertung ohne vorherige Einladung
Bewertet mit 1 von 5 Sternen

Desperate

This is such an important service from airport to red cow and beyond. Here in the wind and rain at the airport looking at an empty bus with no lights on or driver to be seen and a massive queue of people waiting for the last bus. We’ll miss the last LUAS home now.

How can this company pay no attention to the 95% 1 star rating reviews. They must be terrible to work for too as the drivers are consistently rude and just seem to not care about any form of customer service.

31. Oktober 2025
Bewertung ohne vorherige Einladung
Bewertet mit 1 von 5 Sternen

TERRIBLE SERVICE

I had my pre paid online ticket for the Big Green Bus, number 726 for 14:30 from Dublin airport today 30/10/25. Everyone was waiting in lashing rain until 14:50
The driver arrived then, got into the bus, leaving everyone outside. Eventually opened the door, wouldn't let the people on because he couldn't get the engine started.
WHAT A DISGRACE OF A SERVICE

30. Oktober 2025
Bewertung ohne vorherige Einladung
Bewertet mit 2 von 5 Sternen

Unreliable time wise.

Bus itself is nice but don't book a bus that is going through Limerick during peak and/or daylight hours and dont book one if you need to be somewhere on time. You will be late (90 mins in my case) and disappointed. The live tracker is also terrible in this regard.

24. Oktober 2025
Bewertung ohne vorherige Einladung
Bewertet mit 1 von 5 Sternen

Horrible. Avoid!

Horrible. Travelling to airport to attend a funeral in America via 750, bus never showed and no contact to make people aware. Ended up having to pay 80euro in a taxi as was left with no alernative. Was extremely stressful for me. Avoid!

15. Oktober 2025
Bewertung ohne vorherige Einladung
Bewertet mit 1 von 5 Sternen

Bus Driver on Dublin Bus 7A has very…

Bus Driver on Dublin Bus 7A has very poor customer service and wouldn't let me off Bus to go to work. I asked if he would pay compensation for not letting off Bus to go to work but he said not, he has poor attitude and is not customer friendly but finally he let me off Bus.
I would advise this driver needs to be taken in for three months to be retrained in customer service.

4. Oktober 2025
Bewertung ohne vorherige Einladung
Bewertet mit 2 von 5 Sternen

Greedy

Cheeky enough to charge you a fee to book your own ticket and then put you on a 5 hour bus journey with no toilet

28. September 2025
Bewertung ohne vorherige Einladung
Bewertet mit 1 von 5 Sternen

If I could give zero stars I would

If I could give zero stars I would, the bus from waterford to the red cow was due to arrive 3.05pm which I thought was highly ambitious, we eventually got there 50minutes late, missed the connecting bus to the Airport which was half empty and pulling away just when we arrived, we then had to taxi out for another €60, just about made the flight, absolutely never again!!

19. September 2025
Bewertung ohne vorherige Einladung
Bewertet mit 1 von 5 Sternen

No improvement under new management…

No improvement under new management unfortunately.
Asthmatic and disabled customer having to endure vaping on board yet again and obviously can't confront the lawbreakers but fighting for breath. Really stupid response from customer services yet again.
I'm filing for legal action.

18. September 2025
Bewertung ohne vorherige Einladung
Bewertet mit 1 von 5 Sternen

Disgraceful

Disgraceful, unreliable service. Arrived in Dublin airport going to Dundrum, it should have left at 7.15pm, but didn't until 8.20pm. we had been given information that it was going to arrive soon but never did so it meant that people waited in the rain all that time. Returning to the airport from Dundrum bus didn't arrive, phone and told it would be 20 minutes, 6 people after 40 minutes had to get taxis to the airport. Don't use this service and hopefully when it fails a reliable company can take over the route.

16. September 2025
Bewertung ohne vorherige Einladung

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