The Green Bus by Dublin Coach Bewertungen 

417
•
TrustScore 2 von 5

2,2

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Das sagen Bewerter

Bewertet mit 3 von 5 Sternen

I had prebooked the coach however the driver never said the bus (which was 15 minutes late) was very full and after letting on anyone in the queue announced only 2 seats left so we had to push our way... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 1 von 5 Sternen

Bus was 20 minutes late and the journey to Dublin took 4 hours. No air conditioning on board was sitting in last two sets on bus and temperature was 30degrees couldn’t open any of the windows in roof.... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 3 von 5 Sternen

Coach was about an hour late arriving in Kilkenny. No apology or explanation given. Seats were cramped and a big crack in the upstairs windscreen. Might go JJ Kavanagh next time.

Unternehmen hat geantwortet

Bewertet mit 1 von 5 Sternen

Bus didn't arrive at time. Passenger didn't get any message about cancelled or delayed bus. Customer service didn't answer the phone for about an hour. Disgraceful

Unternehmen hat geantwortet

Unternehmensdetails

  1. Transportdienst
  2. auch in
  3. Busanmietung
  4. Busticketagentur
  5. Busunternehmen
  6. Omnibusunternehmen
  7. Taxiunternehmen

Vom Unternehmen geschrieben

Under Ownership since Sept 2025, The GREEN Bus by Dublin Coach is one of Ireland’s leading private coach operators, connecting communities across Ireland with frequent, affordable and reliable services. We operate more than 1,200 scheduled services every week, connecting towns and cities including Dublin, Cork, Waterford, Kilkenny, Limerick, Ennis, Killarney, Tralee, Portlaoise, Kildare, Newbridge and Naas, as well as 24-hour services to Dublin Airport. Proudly Irish-owned, our focus is simple: providing reliable public transport, good value fares and a service our passengers can depend on. Book online at dublincoach.ie or through The GREEN Bus app.

Vom Unternehmen geschrieben

Your journey matters to us
We work hard every day to provide a reliable, affordable service our passengers can depend on. We won’t always get everything right, but when we don’t, we’ll listen, respond and work to put things right. Your feedback helps us improve The GREEN Bus for everyone.

Kontaktinformationen

2,2

Mangelhaft

TrustScore 2 von 5

417 Bewertungen

5 Sterne
4 Sterne
3 Sterne
2 Sterne
1 Stern

Bittet Kunden um Bewertungen

Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.

Hat 58 % seiner negativen Bewertungen beantwortet

Antwortet meist innerhalb von 24 Std.

So nutzt dieses Unternehmen Trustpilot

Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.

2,2

Alle Bewertungen

(417)

73 Bewertungen in den letzten 12 Monaten

Bewertung abgeben
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Bewertet mit 1 von 5 Sternen

disgraceful service it's a joke

Very bad service bus didn't show up we couldn't make on time for our flights for holiday. Very bad costumer service the phone number is a joke you can ring them and no answer email service to I can't get refund for ticket how is that possible.

1. Dezember 2024
Bewertung ohne vorherige Einladung
Bewertet mit 1 von 5 Sternen

Disgraceful Service

Writing this as I'm on my way to the airport in a taxi when the 5.15pm bus from Dundrum didn't bother showing up despite knowing there was a pre booked passenger waiting. I have used this service for years and will hesitate in ever using it again. Not even a courtesy email to state the bus would not be running to give passengers time to make other arrangements.

27. November 2024
Bewertung ohne vorherige Einladung
Bewertet mit 1 von 5 Sternen

DO NOT USE THIS SERVICE

DO NOT USE THIS SERVICE. Got the bus from Abbeyfeale to Dublin for an Ireland rugby game. It arrived more or less on time. We had to pull in twice between abbeyfeale and the motorway for the driver to put coolent in the bus. He continued to drive it onto the motorway, where we broke down completely. A bus came about 5 mins later but could only take 20 people. There was 40 something of us. So all the front of the bus got off first. We stood on the side of the motorway for another 20 minutes for another bus. Thankfully, we were lucky to get on this bus, but 2 other people were still left behind. We made the match on time, but it was such a rush. Coming home the following day, we waited for the 4.15 bus, which I had been tracking on the app and it said it was due to come but never did. A bus came at 4.45 and the driver said it was going to ennis. I asked where the bus for abbeyfeale was, and he said it broke down. Then he came off the bus and announced the bus was going to abbeyfeale. But the other driver said no, it's not. There were 3 men all working for Dublin bus with different versions of where this bus was going. Eventually, they rang the depot who confirmed we could use the bus to go to limerick and change over to another bus to go to abbeyfeale as this bus was to continue to ennis. In desperation, we took the bus hoping that there would be a bus in Limerick that we could get to abbeyfeale. We stopped at the luas for drop-off pick up. While we were there, we saw a bus that was the bus we needed to be on. There were about 10 of us in total that needed to get that bus. Thankfully, the driver got off and asked if we could swap to that bus and have a direct drive home, which we did. This bus then carried on to kildare village stop. When he was pulling into the bus stop, he hit the other bus with the back of our bus. We made it home eventually. But it ruined what had otherwise been a lovely day and night in Dublin. This service cost us €94!!! It would have cost us less to drive up. I feel so sorry for people who rely on this service if they don't have a car.

23. November 2024
Bewertung ohne vorherige Einladung
Bewertet mit 1 von 5 Sternen

The timetable is bullshit

The timetable is bullshit. They have cancelled half the buses andeft the station times the same . The bus goes from Killarney to tralee and vice versa as one bus is gone

17. November 2024
Bewertung ohne vorherige Einladung
Bewertet mit 1 von 5 Sternen

My last time getting this fom the…

My last time getting this from the tralee route out. 3 weeks ago I complained about the exact same thing. It's detouring to killarney will be stationary there until half 4. I've sports at 7 so won't be able to eat properly beforehand. I asked the driver is killarney broke down again he said no just don't have the buses. The delays are absolutely ridiculous shouldn't be on the road if they haven't the sufficient buses. At least with bus eireann you know departure time and coming any route past adare always 20 mins delay.

15. November 2024
Bewertung ohne vorherige Einladung
Bewertet mit 1 von 5 Sternen

Unreliable no show buses

Unreliable no show buses. About as likely to turn up for you as the missing racehorse Shergar. As reliable as a chocolate teapot in the Sahara on the hottest day of the summer.

12. November 2024
Bewertung ohne vorherige Einladung
Bewertet mit 1 von 5 Sternen

Currently travelling to Dublin from…

Currently travelling to Dublin from Dungarvan at 6.10 am The bus arrived on time, but the heating is off and the bus is absolutely freezing. A very unpleasant smell also from toilet. A very cold unpleasant journey, will not use again.

12. November 2024
Bewertung ohne vorherige Einladung
Bewertet mit 1 von 5 Sternen

Awful

Waiting an hour and a half for a 300 bus going to Kildare village which is meant to be every 30 minutes. By the time the bus showed up, people with pre booked tickets for three separate services had accumulated and instead of making it clear who would be prioritised and who would be getting on the bus, driver just sat there with the door closed taking videos of the queue (which went all the way down the quay). Never again

2. November 2024
Bewertung ohne vorherige Einladung
Bewertet mit 1 von 5 Sternen

Bus broken down

Took the bus from Dublin to Dungarvan and back. The bus broke down each time, on the way there and on the way back too. Both buses looked like they were falling apart. Avoid.

2. November 2024
Bewertung ohne vorherige Einladung
Bewertet mit 1 von 5 Sternen

Not reliable

Not reliable, no one answers the phone. Don’t rely on it if you need to be somewhere important. Doesn’t show up and the price you’re paying is daylight robbery €27 one way from Ennis to Kidare Village told to get out at UL and wait for the next one to come that doesn’t bother showing up.

27. Oktober 2024
Bewertung ohne vorherige Einladung
Bewertet mit 1 von 5 Sternen

Disgusting.

300 route scheduled for 9:15 from Burg Quay, 26/10/2024. Left 40 mins late. Bus driver was rude. Leap Card not accepted for return tickets. Dirty Bus. No ventilation. No aircon. Hot, stuffy. Coach services in third-world countries are better than this supposed first-world service. This bus should cost nothing more than €2.00 return for the service you’re receiving. Instead, they charge you €15.00 return. Dublin Coach should be ashamed. Disgusting service.

26. Oktober 2024
Bewertung ohne vorherige Einladung
Bewertet mit 1 von 5 Sternen

Appalling service

Dropped my daughter to Annacotty for the 18.35pm bus. Now 19.30 and no sign of a bus. Live tracker has been saying bus is only 15 mins away since 7pm. Goes down to 14 mins, then back to 19, then to 15 mins. Just an appalling service.

25. Oktober 2024
Bewertung ohne vorherige Einladung
Bewertet mit 1 von 5 Sternen

Not dependable

Gosh. I waited for over an hour from 8:30pm while the ‘live tracker’ indicated the coach was on route. In the end I aborted my journey. There was no communication with booked passengers to explain the delay and when I looked at the tracker later, the coach seemed to have been 2 hours late! What if I was travelling to Dublin Airport to catch a flight. Also, I’m writing this because nobody answers the phone number listed on the ticket. We need a proper bus service between Shannon and Dublin.

24. Oktober 2024
Bewertung ohne vorherige Einladung
Bewertet mit 1 von 5 Sternen

Never book this service

Never book this service! A waste of your money and all stress! 300 service never turned up 23rd oct 24 for the airport, for a flight!! No update in the app! No one answered the phone. Very lucky ti be able to call my husband for an emergency lift. Might make my flight?

23. Oktober 2024
Bewertung ohne vorherige Einladung
Bewertet mit 1 von 5 Sternen

This is the bus from hell

This is the bus from hell. 9 times out of 10 it’s unreliable and late or doesn’t turn up. It’s always roasting hot - no air, rude drivers and if I could avoid it at all costs I would. But getting to the airport is very difficult and sometimes you just have to take it. I suggest they charge more money, schedule a decent reliable service and pay the drivers properly! It has to be the worst run company I’ve ever known. Torture!!

22. Oktober 2024
Bewertung ohne vorherige Einladung

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