DukesHill Bewertungen 23 052

TrustScore 4.5 von 5

4,3

Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren

Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren

Das sagen Bewerter

Bewertet mit 5 von 5 Sternen

I was gifted a beautiful hamper for Christmas from my son & it was absolutely exceptional! Including both sweet & savoury products everything was really delicious. The ham was just so tasty - I... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 3 von 5 Sternen

Cumbria curles I found no flavour but cooked well. Gourmet Cumberland sausage rolls too solid did not like hot or cold. Lancashire cheese & Onion pie's good flavour and best of my order ,so unfor... Mehr ansehen

Bewertet mit 4 von 5 Sternen

Very happy with the products from Dukedhill but unfortunately a completely different postcode was on the package and it was delivered tp a house 2 streets from us. It thankfully found its way to us vi... Mehr ansehen

Bewertet mit 5 von 5 Sternen

Taste of all the meat products I have bought is delicious. I would definitely recommend and so far we have tried the bacon chops , belly pork and middle bacon . I plan on making a meat pie with diced... Mehr ansehen

Unternehmen hat geantwortet

Unternehmensdetails

  1. Feinkostgeschäft
  2. Feinkost-Metzgerei
  3. Delikatessengeschäft
  4. Lebensmittel-Lieferservice
  5. Schinkenfachgeschäft
  6. Lieferant von Fleischprodukten

Vom Unternehmen geschrieben

Since 1985, we have been at the forefront of artisan craftsmanship, offering an exquisite selection of luxury produce with an unwavering commitment to quality.

Why Dukeshill

Vom Unternehmen geschrieben

Our aim is always to exceed your expectations.
We make our hams, bacon, sausages and other products by hand, the old-fashioned way. We care about flavour and texture rather than speed and yield, so we always give our hams time to cure properly. We use authentic, traditional recipes so you can be sure our meats are full of flavour.

Free delivery on orders over £40

All our products are sent to you fresh and securely packed by next working day delivery

All our products are sent to you fresh and securely packed by next working day delivery, except those parcels going to more remote destinations which may take a little longer. If in any doubt please speak to the customer services team. Please note, next-day delivery to remote addresses on the UK mainland and UK Islands may not be possible. If next-day delivery is vital, please order before 11am and phone us to check. For further information please visit our website.

Kontaktinformationen

4,3

Hervorragend

TrustScore 4.5 von 5

23 052 Bewertungen

5 Sterne
4 Sterne
3 Sterne
2 Sterne
1 Stern

Hat 95 % seiner negativen Bewertungen beantwortet

Antwortet meist innerhalb von 1 Woche

So nutzt dieses Unternehmen Trustpilot

Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.

Unternehmen auf Trustpilot dürfen keine finanziellen oder anderweitigen Anreize oder Gegenleistungen für das Verbergen von Bewertungen anbieten. Bewertungen spiegeln die Meinung einzelner Nutzer wider und nicht die von Trustpilot. Mehr erfahren

Bewertet mit 3 von 5 Sternen

I have only consumed the honey roast…

I have only consumed the honey roast mini ham to date, along with a few slices of bacon. My wife found the bacon over-cured and salty: I found the ham tough and forgettable. We are taking the extra large pork ple to my son on the coming weekend, so watch this space. This experience contrasts sharply with our former. So be it!

18. April 2026
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

The middle back bacon with rind

The middle back bacon with rind, old fashioned but absolutely delicious, just like my mum cooked years ago.
The Porchchetta best I have ever eaten as was the ham hock.
Would highly recommend to anyone.
Absolutely delicious.
Thank you.

21. April 2026
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Great producers

Great producers. Everything I ordered was fabulous. Great customer service. Ordering was very easy. Delivery quick

15. April 2026
DukesHill-Logo

Antwort von DukesHill

Thank you for your lovely review. We’re really pleased to hear you enjoyed everything you ordered and found the service easy and efficient.

It’s great to know the delivery was quick and that our customer service met your expectations. We truly appreciate your support and look forward to welcoming you back again soon.- The DukesHill Team

Bewertet mit 5 von 5 Sternen

Wonderful comprehensive selection.The…

Wonderful comprehensive selection.The delivery service was reliable,keeping us informed every step of the way.The packaging was great and the quality and taste reminds me just how good food should be.

16. April 2026
Bewertung ohne vorherige Einladung
DukesHill-Logo

Antwort von DukesHill

Thank you for your lovely review. We’re delighted to hear you enjoyed the selection and found the delivery service reliable and well communicated.

It’s great to know the packaging and quality met your expectations, and even more so that the taste reminded you of how good food should be. We really appreciate your kind words and look forward to serving you again soon.- The DukesHill Team

Bewertet mit 5 von 5 Sternen

Overall experience very good

Overall experience very good, good quality product and great service. Very easy to order and delivery on time.

7. April 2026
DukesHill-Logo

Antwort von DukesHill

Thank you for your kind feedback. We’re really pleased to hear you were happy with the quality of the products and the service you received.

It’s great to know the ordering process was easy and that your delivery arrived on time. We really appreciate you taking the time to share your experience and look forward to serving you again in the future.- DukesHill Team

Bewertet mit 1 von 5 Sternen

Fish Pie - At £16.50 its over priced and underwhelming

The item is marketed as "A comforting artisan fish pie" but I would suggest that a golden mashed potato pie, with broccoli filling, melted cheddar and zesty capers with microscopic bits of salmon, would be far more appropriate description, as the only fish in my pie were 3 x 3mm pieces of salmon. I am fairly certain that you will defend the issue by stating batch compliance, declared fish weight, average weight legislation, and internal manufacturing controls etc. were all adhered to however, such a response would not address the substance of my concern, but whether the description “layered with a trio of tender fish — coley, haddock, and salmon ” and dubious advertising photographs creates a misleading overall impression for the average consumer.
describing the product as containing “a trio of tender fish” conveys a consumer expectation that is not met in practice, regardless of technical compliance with weight tolerances etc.
I am aware that smaller pieces of fish may break down into the sauce during the cooking process but to leave 3 miniscule bits of salmon is staggering and unacceptable.
My view is that describing the product as containing “a trio of tender fish” conveys a consumer expectation that is not met in practice, regardless of technical compliance with weight tolerances etc.
As this issue concerns product description and consumer interpretation rather than manufacturing accuracy, I will be referring the matter to Trading Standards for independent review.
I do not wish to accept any goodwill gesture, as my concern is one of principle and consumer clarity rather than compensation and to warn other buyers not to waste their money by buying this product. Yes it was tasty but you can buy a fish pie from Lidl which is also tasty BUT containing large pieces of fish for 20% of the cost of this pie.
Please do not waste your money on this item as there are other outlets where you can purchase a better quality fish pie and so much cheaper,

17. April 2026
Bewertung ohne vorherige Einladung
DukesHill-Logo

Antwort von DukesHill

Thank you for taking the time to share such detailed feedback regarding our fish pie. We take comments like yours extremely seriously, particularly when they relate to product description and customer expectations.

We are genuinely sorry to hear that your experience did not match what was advertised. You’ve raised an important point about the way the product is described and how that translates to what the customer actually receives, and we fully recognise the concern you’ve outlined.

As a result of feedback like yours, we have undertaken a review of this product and have made the decision to change our supplier. We are committed to ensuring that our product range better reflects both the quality and clarity our customers expect.

Looking ahead, our upcoming spring brochure will introduce a new supplier range, including an updated fish pie, alongside lasagne al forno and cottage pie. These changes are being made with a strong focus on improving both product quality and consistency, as well as ensuring descriptions accurately reflect the contents.

We appreciate you bringing this to our attention. While we understand your concerns are based on principle rather than compensation, your feedback has directly contributed to positive changes in our offering.

Kind regards,
The DukesHill Team

Bewertet mit 5 von 5 Sternen

A Hamper for Christmas …I'm Hooked!

I was gifted a beautiful hamper for Christmas from my son & it was absolutely exceptional!
Including both sweet & savoury products everything was really delicious.
The ham was just so tasty - I was hooked!
The shortbread, honestly, was the best I'd ever tasted!
How lovely to find products that exceed expectations. I would highly recommend such delicious Artisan food!
Thank-you.

19. Dezember 2025
Bewertung ohne vorherige Einladung
DukesHill-Logo

Antwort von DukesHill

Thank you for such a wonderful review — we’re delighted to hear you enjoyed your Christmas hamper!

It’s especially lovely to know the sweet and savoury selection was such a hit, and that the ham and shortbread stood out for you. We really appreciate your kind words about the quality of our artisan products.

Your recommendation means a great deal, and we’re so pleased the hamper exceeded your expectations. We hope to have the opportunity to delight you again in the future.- The DukesHill Team

Bewertet mit 5 von 5 Sternen

Every thing arrived safely and was in…

Every thing arrived safely and was in good condition, sausages lovely and topped up freezer. The cider mixed with whiskey is a brilliant product. Well wrapped in their own box now .

13. April 2026
DukesHill-Logo

Antwort von DukesHill

Thank you for your kind feedback — we’re really pleased to hear everything arrived safely and in good condition.

It’s great to know you’re enjoying the sausages and that they’ve helped top up your freezer. We’re also glad the cider with whiskey has gone down well — it’s always nice to hear when a product is a hit.

We appreciate you taking the time to share your experience and look forward to serving you again soon.- The DukesHill Team

Bewertet mit 5 von 5 Sternen

Best so Far

We love pies,all kinds and have mostly found that the pastry is the stumbling block but these are just right for us.
We tried the bacon,cheese and potato and this gets our thumbs up.
Steak and ale next,and certainly will buy more pies and other produce,the delivery was quick and everything was well packaged and had kept chilled.

8. April 2026
Bewertung ohne vorherige Einladung
DukesHill-Logo

Antwort von DukesHill

Thank you for such a thoughtful review — we really appreciate you taking the time to share your experience.

We’re delighted to hear the pastry has hit the mark for you and that the bacon, cheese and potato pie was a success. It’s also great to know your order arrived quickly, well packaged, and properly chilled.

We hope you enjoy the steak and ale when you try it next, and we look forward to serving you again soon for more pies and other products.- The DukesHill Team

Bewertet mit 5 von 5 Sternen

This was the bacon I remembered before…

This was the bacon I remembered before ghastly things were added! Thank you - we are a new and satisfied customer.

13. April 2026
DukesHill-Logo

Antwort von DukesHill

Thank you for your kind review—we’re really pleased to hear the bacon brought back the quality you remembered and that you’re happy with your experience.

We’re especially glad to have you as a new and satisfied customer, and we look forward to serving you again soon.- The DukesHill Team

Bewertet mit 1 von 5 Sternen

Out of date chocolates

Out of date chocolates , make sure you check every item

23. Februar 2026
DukesHill-Logo

Antwort von DukesHill

Thank you for bringing this to our attention. We’re very sorry to hear that you received out-of-date chocolates — this is not the standard we expect or aim to deliver.

We take product quality and date checking extremely seriously, and we are reviewing this with our team to ensure our stock control processes are being followed correctly and consistently.

We appreciate you highlighting this and will use your feedback to help prevent this from happening again.

Kind regards,
The DukesHill Team

So funktioniert Trustpilot

Auf Trustpilot hat jeder die Möglichkeit, Bewertungen abzugeben. Der Verfasser einer Bewertung kann diese jederzeit bearbeiten oder löschen, und die Bewertungen werden angezeigt, solange der jeweilige Nutzer-Account aktiv ist.

Unternehmen können über automatische Einladungen zur Bewertungsabgabe einladen. Diese Bewertungen werden mit dem Hinweis „verifiziert“ versehen, um darauf hinzuweisen, dass es sich um echte Erfahrungen handelt.

Erfahren Sie mehr über die verschiedenen Arten von Bewertungen.

Zum Schutz unseres Portals setzen wir auf eine Kombination aus spezialisierten Mitarbeitern und cleveren Technologien. Erfahren Sie, wie wir gefälschte Bewertungen bekämpfen.

Erfahren Sie mehr darüber, wie Bewertungen auf Trustpilot gehandhabt werden.

Hier ​finden Sie 8 Tipps für das Schreiben von Bewertungen.

Die Verifizierung hilft sicherzustellen, dass es sich bei den Bewertungen, die Sie auf Trustpilot lesen, um Bewertungen von echten Menschen handelt.

Anreize für das Schreiben von Bewertungen anzubieten oder selektiv zur Bewertungsabgabe einzuladen, kann den TrustScore verfälschen. Deshalb verstößt beides gegen unsere Richtlinien.

Erfahren Sie mehr