Can’t say enough positive for the customer service from Ricky and Eastwood staff to take care of an issue with a welding cart purchased. Excellent communication, problem solving and friendliness. I’ve... Mehr ansehen
Unternehmen hat geantwortet
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
I wanted to thank you and your team for all the amazing support I have received from Eastwood over the years, Over and over again I have received many questions from car guys about my equipment in my... Mehr ansehen
Unternehmen hat geantwortet
I ordered a spray can of OEM-colored paint for a 2018 Toyota 4Runner using the code on the manufacturer's door plate. Once the paint was applied, the color was substantially darker. I reached out to... Mehr ansehen
Unternehmen hat geantwortet
First of all I was born in Pennsylvania so I am happy to support a company from there. I have been an Eastwood customer for many years and I appreciate that when I order something it will be shipped q... Mehr ansehen
Unternehmen hat geantwortet
Unternehmensdetails
Vom Unternehmen geschrieben
Since 1978 Eastwood as been designing innovative products for the Automotive DIY Community. Our in house designed products are made with our customers in mind.
Kontaktinformationen
Shoemaker Road 263, 19464, Pottstown, Vereinigte Staaten
- 8003439353
- help@eastwood.com
- www.eastwood.com
3,5
Akzeptabel
243 Bewertungen
Keine aktuellen Aufzeichnungen über Bewertungseinladungen
Dieses Unternehmen hat Kunden in letzter Zeit nicht zur Bewertungsabgabe eingeladen, daher sind die Bewertungen möglicherweise nicht repräsentativ.
Hat 100 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 24 Std.
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Das haben sich andere Leute angesehen
Price was fair for the weight rating of…
Price was fair for the weight rating of product. Shipping was quick, but getting expensive.
5. April 2023
Bewertung ohne vorherige Einladung
I received my order quickly and the 2K…
I received my order quickly and the 2K hi gloss clear was easy to use.
5. April 2023
Bewertung ohne vorherige Einladung
Great fasteners, OEM quality.
Great fasteners with the quality that meets OEM standards and the compartments are divided and labeled for great organization. I would recommend them for various body or interior work on classic cars and trucks.
14. März 2023
Bewertung ohne vorherige Einladung
Good product quality and fast shipments!
I received the products I ordered quickly and the vice clamp jaws are good quality. I'm very happy with my first order from Eastwood!
13. März 2023
Bewertung ohne vorherige Einladung
Great service
They fill and process your orders very quick. Also they deliver on time and have a fast service. Great service overall.
8. März 2023
Bewertung ohne vorherige Einladung
Powder paint is really good quality and…
Powder paint is really good quality and I get great results every time. Always get fast shipping with Eastwood.
1. März 2023
Bewertung ohne vorherige Einladung
Fast shipping, good website
My order was shipped out the same day, website is good. Free shipping to Canada would encourage me to buy more often, except for that all is good.
3. März 2023
Bewertung ohne vorherige Einladung
QST 30/60 junk or lemon
I have had multiple failures of the start/run capacitors, controller and limit switch. The May 2022 fix included an updated controller and limit sw and I've replaced oil and filters as spec'd as well as PURCHASED the "recommended" water bottle and auto drain kits to drain H2O from the oil and minimize condensation in the tank and yet the unit has failed again, on a late Friday night when it was seeing no use just filling the tank and their gone for the weekend. It's not bad enough that customers have to install replacement parts, even replacing the QST 30/60 as was done the first time it was up to the customer to get this 400lb beast back on a pallet and in it's original shipping crate and prep for freight pickup to return as was the case with the first failure, since then it's been parts only. I will say they haven't charged me for replacements, I think this latest makes 6 failures of the first replaced unit, that's like 6 to 7 failures in about 3 years... I'm hoping Monday or sooner ha ha I'll get a call informing me that the unit is either poorly engineered and given a full refund for all expenses to date or a lemon which will be replaced by a quality unit or equivalent substitute but I'm not confident of any satisfactory mitigation of the issue and am hesitant to continue doing business with a company that sells such inferior products. I'll buy from Harbor Freight first if that's the case a lot of the same tool sources for less $$.
BC
4. März 2023
Bewertung ohne vorherige Einladung
Antwort von Eastwood
Hi Bob! We are so sorry to learn of your experience. Unfortunately when it comes to replacing products there is no other option then asking the customer to package the return appropriately as shippers will not pick up the return unless it is prepared for shipping. Because of this we must rely on our customer to prep the return and there is simply no way around it.
We highly recommend speaking with our Technical Support if you are continuing to have issues with your product. While manufacturer defects are rare, they do happen and we can only apologise for any inconvenience this has caused.
Just the right product for rust repair
Just the right product for rust repair. Received within 3 days.
7. Februar 2023
Bewertung ohne vorherige Einladung
Great product,terrible shipping
6. Februar 2023
Bewertung ohne vorherige Einladung
Antwort von Eastwood
We are very sorry to learn shipping was not to your expectation. If you have not done so already, please be sure to contact Customer Support regarding any damages. Thank you
Mr G says, It's a buy!
Completed Mr. G's welding class in Hackensack, then started looking for a welder... not too big, not a toy, but just right. Got the Eastwood 180, does MIG gas/no-gas and includes a spooler for aluminum, is also 120/240 for maximum flexibility. Shipped in 1 day! So far I love it. Lots to learn but I don't think I'll out grow this.
4. Februar 2023
Bewertung ohne vorherige Einladung
There was a fraudulent charge on my…
There was a fraudulent charge on my PayPal for $400 fit an item shipped to Texas (I'm in Australia) contacted then multiple times, no response
29. Jänner 2023
Bewertung ohne vorherige Einladung
Antwort von Eastwood
Hello! We are so sorry to learn this happened! All fraudulent charges need to be reported by the account holder to the financial institution to be addressed. Thank you
More tools…more money
More tools…more money. Ordered a solid river kit. Came 2 days later. I have never had a bad experience with these guys and I have ordered a lot of stuff from them. Even had to send back a small welder because I wasn’t 100% satisfied with the process. I will continue to look here first for any future goodies that I just have to have. Keep up the good work guys and gals.
25. Jänner 2023
Bewertung ohne vorherige Einladung
Correction- received rest of order
I was able to easily order the powdercoat gun. However it said there would be a free stand that came with it but just the gun showed up. Kind of disappointing!
26. Jänner 2023
Bewertung ohne vorherige Einladung
Ordered a tool from eastwood
Ordered a tool from eastwood. Shipped very quickly. Looks and feels like very good quality. Have not had time to use but have no doubts
23. Jänner 2023
Bewertung ohne vorherige Einladung
No problems
No problems. Order was fulfilled very quickly. The item purchased was exactly as expected. Packed very well to ensure perfect condition upon arrival.
13. Jänner 2023
Bewertung ohne vorherige Einladung
Stay away from this company
Stay away from this company. DO NOT PLACE AN ORDER! They will try to send you an invoice from many years ago after you place a new order online. Even if you have already paid for the item from 2019, they will tell you that you still owe them money. It doesn't make sense because, before you complete the purchasing process online, you have to pay for the items before you get through the checkout process and payment is required before they ship them. Now they're saying I owe them money from 2019! BUYERS BEWARE! This is a SHADY business! Stay away!
4. Jänner 2023
Bewertung ohne vorherige Einladung
Placed 2 orders online within a day of…
Placed 2 orders online within a day of each other. They both arrived within 1 day.
8. Dezember 2022
Bewertung ohne vorherige Einladung
Great!
Ordered the item and received it in 3 days. Easy to place the order and fast turnaround by Eastwood shipping to me.
Great job!
9. Dezember 2022
Bewertung ohne vorherige Einladung
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