Ordering and delivery was fine--no complaints. But returning items for refund or exchange is my problem with Easy Comforts. All the other catalog companies I order from have preprinted return labels... Mehr ansehen
Unternehmen hat geantwortet
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
shipping time was great, but when we went to put the sheet risers together, the rubber coating was too thick to go into the holes they were supposed to go in. We made due as we were traveling and nee... Mehr ansehen
Unternehmen hat geantwortet
All the items were as advertised. The special water hose holder was exactly what we needed. Ruby clothes hangers are the ideal solution for keeping the closet neat and being able to find matching item... Mehr ansehen
I ordered some front closing bras to wear after surgery. They were all priced right, fit as described, and good quality. They did send me one wrong item, but the problem was resolved quickly and pr... Mehr ansehen
Unternehmensdetails
- Häuslicher Pflegedienst
- auch in
- Anbieter von Mobilitätsausrüstung
- Aromatherapiebedarf
- Bäderstudio
- Unterstützungsorganisation für Menschen mit Behinderung
- Wellness-Zentrum
Über Easy Comforts
Vom Unternehmen geschrieben
The Easy Comforts catalog and internet business was established by the Walter Drake Company to provide value-priced health and personal care merchandise to their maturing customer. Whether you are seeking products for yourself, a family member, loved one, or friend, these products are designed to ease you through difficult times and situations and provide comfortable solutions. When life presents a physical challenge, we are here to help you get through those times so you can enjoy better ones!
COVID-19 NOTICE:
We are open for business and working to safely serve you. Our Economy shipping timeline has been slightly extended to 4-12 business days due to the impact on delivery times from COVID-19. Thank you for your patience and understanding. We appreciate your business.
Kontaktinformationen
2155 S. Oakwood Road, 54906, Oshkosh, Vereinigte Staaten
- 855-202-7391
- help@easycomforts.com
- www.easycomforts.com
3,8
Gut
17 154 Bewertungen
Keine aktuellen Aufzeichnungen über Bewertungseinladungen
Dieses Unternehmen hat Kunden in letzter Zeit nicht zur Bewertungsabgabe eingeladen, daher sind die Bewertungen möglicherweise nicht repräsentativ.
Hat keine negativen Bewertungen beantwortet
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Das haben sich andere Leute angesehen
Good customer service.
3. Mai 2024
Antwort von Easy Comforts
Thank you for your review. I am very sorry to hear we did not meet your expectations. We hope to serve you better in the future.
Thank you for reliable product and…
Thank you for reliable product and service. I look forward to your catalog!
BJ Deaton, Amarillo
27. April 2024
Good quality.
I have purchased items from the Easy Comforts catalog for over 20 years. I've always found their products of good to high quality with excellent prices. They back their products with easy return and prompt refunds
1. Mai 2024
Liked product
Liked product
Tracking complicated
Return instructions confusing- different on website &
Enclosed return form
2. Mai 2024
Antwort von Easy Comforts
Thank you for your review. I am very sorry to hear we did not meet your expectations. We hope to serve you better in the future.
happy customer
i have ordered from you many times and never had a problem the order is right and delivery is good
2. Mai 2024
I ordered by phone and everything eent
I ordered by phone and everything eent smoothly.
27. April 2024
I think too many products are just…
I think too many products are just plain junk from China. What I ordered appeared nice in the pictures but that wasn't what I received. And sizing is different from China than in the US. I sent half my order back - couldn't use either product. I mailed it back yesterday. And getting a return shipping label was a nightmare.
1. Mai 2024
Antwort von Easy Comforts
Thank you for sharing your feedback with us. We understand your disappointment and frustration regarding the quality of the products you received and the challenges you faced with sizing and returns. We sincerely apologize for any inconvenience caused.
We take customer satisfaction very seriously and are committed to providing high-quality products. We will thoroughly investigate your concerns and take appropriate measures to ensure that such issues do not occur in the future.
We appreciate your patience and understanding as we work to improve our products and services. Your feedback is invaluable to us, and we will use it to make necessary improvements.
Thank you for taking the time to bring this to our attention.
When the infrared booties did not fit &…
When the infrared booties did not fit & I knew Easy Comforts would refund back to my Visa debit card, I realized that card had been discontinued by my bank, so I called the Customer Service line to ask if they could mail me a check or refund to my new MasterCard debit card. I was told they could only refund to the original card. They offer me a $10 voucher to use on anything in the catalog for the next 12 months, but my purchase price was $23.98 without counting shipping costs, so why would I do that? That means the $23.98 will bounce back to them, and I would lose entirely... so how is that the best Customer Service?
30. April 2024
Antwort von Easy Comforts
Thank you for the information. When refunding for an order and the credit card is no longer in use, we must process back to the original form of payment. It is the bank issuing the card to transfer the funds to the new card. If the account is closed, your bank issuing the credit card is responsible to issue a refund check back directly to the cardholder.
The merchandize is better quality than I expected!
It came delivered to my door sooner than I expected. Actually there were 2 deliveries as items came from 2 different sources. The table that arrived first was easy to assemble and is better than I expected. The second delivery brought several items that are great. The most appreciated is the handy bottle lid opener. I use it almost every day and am so glad I have it. Solves a problem that has been one for me for years. So easy to used and reliable. The fruit candy was so good, it is all gone already.
30. April 2024
Knowledgeable employees would be a good…
Knowledgeable employees would be a good start.
I had difficulty communicating with the person I was talking to and when I checked the confirmation it was the wrong item. It was a stressful situation and I cancelled the order.
30. April 2024
Antwort von Easy Comforts
We sincerely apologize for the frustrating experience you had while communicating with our representative and the subsequent error in your order confirmation. We understand how stressful this situation must have been for you. Our team is committed to providing accurate information and ensuring smooth communication with our customers. We will thoroughly investigate this matter and take appropriate measures to improve our processes. Thank you for bringing this to our attention. Your feedback is invaluable in helping us enhance our services.
If you have any other questions or concerns, please feel free to contact us.
Thank You,
Sarah 11542
Easy Comforts Customer Service
email: csr@easycomforts.com
phone: 800-296-5174
Antwort von Easy Comforts
Thank you for your review. We're glad to hear that your product worked just fine. Please feel free to update your review to reflect the Customer Service you experienced dealing with us!
If you have any other questions or concerns, please feel free to contact us.
Thank You,
Sarah 11542
Easy Comforts Customer Service
email: csr@easycomforts.com
phone: 800-296-5174
She was very helpful and very courteous
30. April 2024
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