Firstly this is a British product and that matters to me a great deal to me! Then there were a few issues in my ordering some suplimentary pieces for my two machines. However, things can go wrong for... Mehr ansehen
Unternehmen hat geantwortet
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
Our Ebac Dehumidifier developed a problem. It was a couple of years old but still under warranty so I got in touch with them. They were great - got back to me quickly, arranged for the item to be co... Mehr ansehen
Unternehmen hat geantwortet
The DPD driver never attempted to deliver to our house. Instead he left it at a neighbours house behind their car and didn’t even knock on their door. Our neighbour just happened to find it. The DPD... Mehr ansehen
Unternehmen hat geantwortet
I purchased my first dehumidifier from Ebac a few years ago. I was so impressed by what it can do I wanted an additional one. This was my second one, plus another one for my neighbour who was impre... Mehr ansehen
Unternehmen hat geantwortet
Unternehmensdetails
Vom Unternehmen geschrieben
We have one fundamental philosophy; understand our customers and engineer innovative products which meet their needs better than anyone else in the market. Our current chairman John Elliott founded Ebac in 1972. Starting as a one-man business, over the last five decades, Ebac has grown into an international manufacturer whose innovation has seen great success in the dehumidifier, water cooler, washing machine and heat pump markets.
Kontaktinformationen
Ebac Group, Ketton Way, Aycliffe Business Park, DL5 6SQ, Newton Aycliffe, Vereinigtes Königreich
- 0345 805 0000
- customer.services@ebac.com
- www.ebac.com
4,7
Hervorragend
8090 Bewertungen
Bittet Kunden um Bewertungen
Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.
Hat 100 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 48 Std.
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
A brilliant machine
Bought a dehumidifier for our new home, just to clear the air of humidity. I have been shocked at the amount of water the machine has collected. A great product.
6. März 2026
Antwort von Ebac Ltd
Thank you so much for your kind words,😊
We’re delighted to hear that your dehumidifier is making such a noticeable difference in your new home and helping tackle the humidity so effectively.
Kind Regard's,
Natalie
Great service.Prompt delivery.Great…
Great service.Prompt delivery.Great item - very effective.
2. März 2026
Antwort von Ebac Ltd
Thank you for your lovely feedback Dee,
😊 It’s great to hear everything arrived quickly and that you're enjoying such effective results.
Kind Regard's
Natalie
So easy to Order
So easy to order direct which includes automatic registration for guarantee delivery as promised next day,superb dehumidifier very quiet removes so much moisture and the build quality is excellent control system easy to use plus app on phone is handy would highly recommend.also good price buying direct.
5. März 2026
Antwort von Ebac Ltd
We really appreciate your detailed feedback Peter 😊
We're so pleased to hear you found the ordering process simple and that your dehumidifier is performing so well. It’s great to know you’re happy with the quiet operation, build quality, and handy app too. Thanks for recommending us.
Best Regard's,
Natalie
Antwort von Ebac Ltd
Thanks so much for your amazing feedback,
😊 We're thrilled to hear you saw fantastic results from the first day and that everything from delivery to warranty met your expectations.
Kind Regard's,
Natalie
Quick delivery
Quick delivery, good build and finish and the dehumidifier works very well, both silently and efficiently.
27. Februar 2026
Antwort von Ebac Ltd
Thank you for your fantastic feedback Steve,
We're thrilled to hear the dehumidifier is working silently and efficiently, and that you were happy with the quick delivery and build quality.
Best Regards,
Natalie 😊
Antwort von Ebac Ltd
Thanks so much for sharing your experience Gerda,
We're delighted that our prompt service and excellent customer care met your expectations.
Kind Regards,
Natalie ⭐
Antwort von Ebac Ltd
We really appreciate your review Gary,
It’s fantastic to know that your experience with ordering and delivery was smooth and efficient.
Kind Regards,
Natalie
We HAD to buy a new machine!
We HAD to buy a new machine as the last one stopped working which we had had for approx 10 years. We were most disappointed that the company could not repair it with the excuse that "we don't make that model any more" ! I truly hope, when this one stops working, that we don't get the same excuse again
4. März 2026
Antwort von Ebac Ltd
Thank you for your honest feedback martin,
We’re really sorry to hear about your disappointment regarding the repair of your previous machine. We completely understand your concern and appreciate your loyalty over the past 10 years. Please rest assured, we always aim to support our customers with the best possible solutions for current and future models.
Kind Regards,
Natalie 😊
Fast & Reliable UK Company Service
Fast and prompt service, a company you can rely on with top quality products.
27. Februar 2026
Antwort von Ebac Ltd
We really appreciate your review Mandy,
It’s great to know you can rely on us for prompt service and top quality products.
Best Regards,
Natalie 👍
Humidifier is really good
Humidifier is really good. Quiet and efficient. Will buy again.
11. November 2025
Antwort von Ebac Ltd
Thank you for your great feedback Eric,
We're delighted to hear the Dehumidifier is quiet, efficient, and that you’d choose to buy again.
Best Regards,
Natalie 😊
Antwort von Ebac Ltd
We really appreciate your review Martin, It’s great to know the product is performing exactly as expected.
Best Regards,
Natalie 👍
this is only the second one i have had…
this is only the second one i have had to buy in 18 yrs .they work great.and built in England can not fault them i had an eco before and ive had a smart which is the new model
3. März 2026
Antwort von Ebac Ltd
Thank you for your amazing loyalty,
It’s fantastic to hear that even after 18 years, EBac dehumidifiers continue to perform reliably for you. We’re proud that our products built in England are meeting your expectations.
Best Regards,
Natalie 😊
5* drying and moisture capture
Great for drying clothes on the clothes horse and extra moisture from the kitchen when cooking.*****
15. März 2026
Antwort von Ebac Ltd
Thank you for sharing your experience,
We're thrilled to hear the dehumidifier is helping with drying clothes and managing extra moisture in the kitchen. Your 5-star feedback means a lot to us all.
Kind Regards,
Natalie 😊
Antwort von Ebac Ltd
Thank you for your great feedback Mrs Sally,
We're delighted to hear you're finding the dehumidifier both efficient and quiet exactly what we aim for.
Kind Regards,
Natalie 😊
Good dehumidifier
Bought a new dehumidifier at a great discount. It works well reducing the condensation in the room. The only improvement would be having the humidity displayed so that I can see the effect.
13. Februar 2026
Antwort von Ebac Ltd
Thank you for your helpful feedback Tanya,
We're really pleased to hear the dehumidifier is working well and making a difference with condensation. We appreciate your suggestion about a humidity display too it's a great point we do have this on our 4000 series but in the future they may put this on all dehumidifiers.
Natalie 😊
Great dehumidifier
Bought the dehumidifier for my father, have the same one myself. Works well, not too heavy to move around. Volume low and comparable with other models. Fast, easy delivery.
28. Februar 2026
Antwort von Ebac Ltd
Thank you for your great review Michelle,
It’s lovely to hear that both you and your father are happy with the dehumidifier. We’re glad you found it easy to move, quiet in operation, and that delivery was quick and smooth.
Kind Regards,
Natalie 😊
Excellent Quality - Excellent Service
Ebacs are the gold standard of dehumidifiers, and their customer care is great.
27. Februar 2026
Antwort von Ebac Ltd
It’s great to hear such positive feedback Sarah thank you,
Knowing that both our products and customer care are hitting the mark means a great deal to us.
Kind Regards,
Natalie 🌟
I live on a small island and as such we…
I live on a small island and as such we live with our feet in the water...yes we are DAMP!!! I am probably the owner of more EBac dehumidifiers than EBac. Why EBac...because they do just what you want them to do, and they keep doing it, day after day, year after year. Thank you EBac for keeping me dry.
27. Februar 2026
Antwort von Ebac Ltd
What a great review thank you Tim, It’s amazing to hear how well your EBac dehumidifiers are performing in such a challenging environment. Long-term reliability is exactly what we aim for, so your feedback means a lot to us here at EBac so thankyou.
Best Regards,
Natalie
Considering the price I paid for the…
Considering the price I paid for the item to be delivered, they took their time in sending it out. Was disappointed in delivery. Happy with item.
9. Februar 2026
Antwort von Ebac Ltd
Thank you for your honest feedback Karen,
We’re really glad to hear you’re happy with the item, but we’re sorry that the delivery didn’t meet your expectations. We understand how important timely dispatch is, we’ll take this on board to improve our service.
Best Regards,
Natalie
Great quality and price
Easy to use website makes ordering very straightforward and with next day delivery you can't go wrong. Great quality products at competitive prices. I have now bought three Series 4000 dehumidifiers over the last few months and they are all working well. Would definitely recommend them.
1. März 2026
Antwort von Ebac Ltd
Thank you so much for your kind feedback Simon,
We're really pleased to hear you found the website easy to use and that our next day delivery met your expectations. It's fantastic to know you're happy with the quality and value of the Series 4000 dehumidifiers. We truly appreciate your continued support and recommendation.
Kind Regards,
Natalie 😊
So funktioniert Trustpilot
Auf Trustpilot hat jeder die Möglichkeit, Bewertungen abzugeben. Der Verfasser einer Bewertung kann diese jederzeit bearbeiten oder löschen, und die Bewertungen werden angezeigt, solange der jeweilige Nutzer-Account aktiv ist.
Unternehmen können über automatische Einladungen zur Bewertungsabgabe einladen. Diese Bewertungen werden mit dem Hinweis „verifiziert“ versehen, um darauf hinzuweisen, dass es sich um echte Erfahrungen handelt.
Erfahren Sie mehr über die verschiedenen Arten von Bewertungen.
Zum Schutz unseres Portals setzen wir auf eine Kombination aus spezialisierten Mitarbeitern und cleveren Technologien. Erfahren Sie, wie wir gefälschte Bewertungen bekämpfen.
Erfahren Sie mehr darüber, wie Bewertungen auf Trustpilot gehandhabt werden.
Hier finden Sie 8 Tipps für das Schreiben von Bewertungen.
Die Verifizierung hilft sicherzustellen, dass es sich bei den Bewertungen, die Sie auf Trustpilot lesen, um Bewertungen von echten Menschen handelt.
Anreize für das Schreiben von Bewertungen anzubieten oder selektiv zur Bewertungsabgabe einzuladen, kann den TrustScore verfälschen. Deshalb verstößt beides gegen unsere Richtlinien.