Firstly this is a British product and that matters to me a great deal to me! Then there were a few issues in my ordering some suplimentary pieces for my two machines. However, things can go wrong for... Mehr ansehen
Unternehmen hat geantwortet
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Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Firstly this is a British product and that matters to me a great deal to me! Then there were a few issues in my ordering some suplimentary pieces for my two machines. However, things can go wrong for... Mehr ansehen
Unternehmen hat geantwortet
Our Ebac Dehumidifier developed a problem. It was a couple of years old but still under warranty so I got in touch with them. They were great - got back to me quickly, arranged for the item to be co... Mehr ansehen
Unternehmen hat geantwortet
The DPD driver never attempted to deliver to our house. Instead he left it at a neighbours house behind their car and didn’t even knock on their door. Our neighbour just happened to find it. The DPD... Mehr ansehen
Unternehmen hat geantwortet
I purchased my first dehumidifier from Ebac a few years ago. I was so impressed by what it can do I wanted an additional one. This was my second one, plus another one for my neighbour who was impre... Mehr ansehen
Unternehmen hat geantwortet
We have one fundamental philosophy; understand our customers and engineer innovative products which meet their needs better than anyone else in the market. Our current chairman John Elliott founded Ebac in 1972. Starting as a one-man business, over the last five decades, Ebac has grown into an international manufacturer whose innovation has seen great success in the dehumidifier, water cooler, washing machine and heat pump markets.
Ebac Group, Ketton Way, Aycliffe Business Park, DL5 6SQ, Newton Aycliffe, Vereinigtes Königreich
Bittet Kunden um Bewertungen
Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.
Hat 100 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 48 Std.
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I have had 4 dehumidifiers over the years, all of them from Ebac-the first being a Homedry XL in 1988, followed by a Homedry 880 in 1996 and a 6000 series in 2005 which has just stopped working after 20 years. They have all been well built and reliable and so I have now purchased a Series 4000 model 4650e which is doing l its job well. The new display screen on the top is useful showing current settings using coloured symbols.
I am very pleased with this new model just as I have been with the others and would recommend to anyone thinking of purchasing a dehumidifier.

Antwort von Ebac Ltd
Excellent service, well priced, good communication, perfect delivery, & an excellent product!!! ….. would recommend highly, thankyou so much Ebac …… xx🌈

Antwort von Ebac Ltd
This machine seems to fall below the quality I have come to expect from eBac, because:
1. There is no proper filter on the rear.
2. It left water over the floor the other night, which spilt from the tank after it had filled to the top. This suggests it is fitted with cheap, unreliable sensors.

Antwort von Ebac Ltd
Prefer to order the dehumidifier straight from the manufacturer as the service was easy to order and a excellent price including delivery & Ext Warranty.
5* Would Highly recommend this UK manufactured product

Antwort von Ebac Ltd
Easy to order on the website.Found the product I was looking for and ordered it. It arrived in good condition,on time. The dehumidifier I bought was plugged in straight away and is at this moment working perfectly doing the job it was supposed to do.Can’t fault the product.

Antwort von Ebac Ltd
Chose Ebac for a dehumidifier as they had a good range and also are made in Britain. Ordered via the website and the delivery was very quick. The unit works very well and has a smart feature on it. I did have issues linking the dehumidifier to the app on my phone, but after watching a YouTube tutorial it was done with ease. Highly recommend this range of dehumidifier’s.

Antwort von Ebac Ltd
This is by far the best dehumidifier I have had. It’s literally as easy as switch to smart and go!
It arrived on time with great team communication and at a very competitive price.

Antwort von Ebac Ltd
2nd purchase and both went well without problems, excellent equipment and working perfectly.

Antwort von Ebac Ltd
For starters, the ordering and delivery process, direct from EBAC was seamless. The dehumidifier was well packaged, with the attached info leaflet informative and simple to comprehend. It was also satisfying to note that the warranty etc was already activated hy EBAC.
Things only got better once we actually started the device almost immediately. We recently moved to a 17th century, lime wash rendered end of terrace cottage, and have become increasingly aware of moisture issues, particularly on internal bedroom walls. The amount of water removed from the environment is astonishing, with damp areas being almost completely negated, in both first and second floor rooms. Similarly the amount of condensation on wooden bedroom sash windows in the mornings is now almost non existent.
The Smart control system is also a real bonus, with hopefully a cost effective and efficient means of tackling the damp levels as and when they escalate.
We've only been using the EBAC for a couple of weeks, but so far, so fantastically good.

Antwort von Ebac Ltd
I recently purchased an Ebac dehumidifier, and it has been a total game-changer for my home. Living in a place where damp and condensation are constant battles, I was impressed by how quickly this unit pulled moisture out of the air. Within just 24 hours, the windows were clear, and that heavy, "musty" feeling completely vanished.
What really sets it apart is the Smart Control system. Unlike other models where you have to constantly mess with the settings, this one tracks the humidity itself and adjusts its run-time automatically. It’s incredibly efficient, which has been a relief for my energy bills. Plus, it’s surprisingly quiet—I can leave it running in the conservatory throughout the day and night without it disturbing anyone.
It feels sturdy and well-engineered, and knowing it’s specifically designed for the British climate gives me a lot of confidence in its longevity. If you’re looking to protect your home from mould or just want to dry your laundry faster indoors, I can't recommend Ebac enough!
I ordered direct from the Ebac factory at Bishop Auckland, and as I live in Spennymoor only a few miles from the factory I was hoping there was an option to pick up the unit in person, but unfortunately there wasn't an option to do this in the ordering process. The unit had to be transported to Newcastle to be delivered by DPD at a later date. DPD did a good job of delivery on the correct date at the right time, and I also knew the name of the driver.
Because I purchased direct from the factory I was offered the 5 year warranty.

Antwort von Ebac Ltd
Very happy to buy British the main reason for purchase and support a British firm.
However despite reading other reviews about the spin cycle leaving clothes in need of a further spin adding more time to the wash decided to ignore and purchase. But am having same problem which is rather annoying. Trying to distribute clothing in drum in various ways in hope of solution. Apart from that am happy with machine.

Antwort von Ebac Ltd
I have owned an Ebac hot and cold 9kg washing since September 2019 so still in the seven year warranty. The machine failed on Saturday 21 March. I reported to Ebac at 9:30 on Monday 23 March. My call was dealt with efficiently and politely with the promise that a repair engineer would make contact in 24 to 36 hours. I received a call at 13:00 on the 24 March to arrange a visit. On 25 March The engineer arrived on time and had replaced the motor by 9:30 exactly 48 hours after I reported the fault. Absolutely superb service.

Antwort von Ebac Ltd
Extremely quick service for genuine filter. For an equally great product.

Antwort von Ebac Ltd

Antwort von Ebac Ltd

Antwort von Ebac Ltd
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