ECBS Bewertungen 

1 033
•
TrustScore 5 von 5

4,9

Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren

Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren

Das sagen Bewerter

Bewertet mit 5 von 5 Sternen

Excellent service from start to finish! Lauren was professional, friendly, helpful, and knowledgeable, making the whole process straightforward & stress-free. Taking time to explain the options clea... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

I have had the pleasure of working with Andrew Devine at ECBS, Andrew sent through some detailed excel sheets that helped me make changes to the business. He was the only broker who wowed me with his... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

This has been the best call i've had to date re anything to do with energy when Jason called from ECBS it was like a breathe of fresh air with his approach and time he would spend to explain and walk... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

I've just had the absolute pleasure of working with Don Millican from ECBS to arrange my company's next energy deal. He has been nothing short of fantastic. Not only did he play an absolute blinder wi... Mehr ansehen

Unternehmen hat geantwortet

Unternehmensdetails

  1. Stromversorgungsunternehmen
  2. auch in
  3. Berater
  4. Energieanbieter
  5. Energieanlagen und -lösungen
  6. Preisvergleichsseite

Vom Unternehmen geschrieben

At ECBS, we're more than just an energy broker; we're your dedicated partner in navigating the complexities of the energy market. We offer a comprehensive suite of services, from energy procurement and management to renewable energy solutions and compliance. Our tailored approach ensures that your business receives a solution that is not only cost-effective but also aligns with your sustainability goals. As a self-regulated consultancy and a member of the Ombudsman's ADR scheme, we are committed to transparency and building lasting relationships with our clients.

Your Trusted Partner in Energy Management

Vom Unternehmen geschrieben

Smarter Energy Decisions, Measurable Results.
ECBS is a forward-thinking energy consultancy dedicated to helping UK businesses achieve their energy and sustainability goals. We leverage our market expertise to provide innovative solutions in energy procurement, management, and renewables. Our goal is to empower your business with the insights and strategies needed to reduce costs, enhance efficiency, and transition to a greener future. We pride ourselves on our transparent and client-focused approach.

Kontaktinformationen

4,9

Hervorragend

TrustScore 5 von 5

1033 Bewertungen

5 Sterne
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1 Stern

Keine aktuellen Aufzeichnungen über Bewertungseinladungen

Dieses Unternehmen hat Kunden in letzter Zeit nicht zur Bewertungsabgabe eingeladen, daher sind die Bewertungen möglicherweise nicht repräsentativ.

Hat 100 % seiner negativen Bewertungen beantwortet

Antwortet meist innerhalb von 24 Std.

So nutzt dieses Unternehmen Trustpilot

Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.

4,9

Alle Bewertungen

(1 033)

45 Bewertungen in den letzten 12 Monaten

Bewertung abgeben
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Bewertet mit 5 von 5 Sternen

Helpful and Professional

Don was extremely helpful in finding us a new electricity deal. I had spoken to him earlier in the year, and even though we didn't need his services at that time, he was helpful with a problem we were having.
6 months later, when we were searching for a new contract, Don's name came to the front of my mind due to the helpfulness he provided a few months back.

27. August 2025
Bewertung ohne vorherige Einladung
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Antwort von ECBS

Thank you for the kind feedback. We’re glad Don was able to support you both earlier in the year and with your new contract, it’s always great to hear when our team makes a lasting impression.

Bewertet mit 1 von 5 Sternen

Cold calling our business

Cold calling our business, firstly having the incorrect contact details and then being very persistent to the point of being rude about getting contact details for the person in the business. Not taking No for an answer.
Not impressed

19. August 2025
Bewertung ohne vorherige Einladung
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Antwort von ECBS

Dear Amy,

Thank you for your feedback and for bringing this to our attention. We sincerely apologise for the manner in which you were approached, persistence should never cross into rudeness, and the experience you describe does not reflect the professional standards we expect from our team. This will be addressed internally.

That said, we would like to be transparent. Cold calling is a long-established and legitimate part of our industry, as it allows us to reach businesses who may benefit from lower energy costs or sustainability solutions but are unaware of the options available. We understand it is not always welcome, and we always aim to be respectful in how we approach.

If you would prefer not to be contacted by ECBS again, we can ensure your details are suppressed from our call lists, please email complaints@ecbs.co.uk
with your request. For broader protection from all unsolicited sales calls, we would also recommend registering your business number with the Corporate Telephone Preference Service (CTPS).

Once again, we regret that your interaction with us fell short of expectations and thank you for raising this so we can continue to improve.

Bewertet mit 5 von 5 Sternen

Highly Recommend

Nathan Stockill, was just what we needed after being let down time and time again by our soon to be ex supplier for electricity. ECBS have been there for us all the way and would highly recommend

14. August 2025
Bewertung ohne vorherige Einladung
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Antwort von ECBS

Thank you for your kind words. We’re delighted we could support you after your challenges with your supplier, and we’ll make sure your feedback is shared with the team.

Bewertet mit 5 von 5 Sternen

ECBS are a breath of fresh air in…

ECBS are a breath of fresh air in comparison to other energy companies I have worked with. I have been working with Beverley Forster to secure a few of our businesses energy contracts and she has been so helpful and informative.

There was never any pressure and the rates she came back with were very competitive.

31. Juli 2025
Bewertung ohne vorherige Einladung
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Antwort von ECBS

We really appreciate your feedback. It’s great to hear Beverley made the process clear and straightforward, and that you found our approach and rates competitive.

Bewertet mit 1 von 5 Sternen

I was cold called by ECBS recently by…

I was cold called by ECBS recently by one of your Energy Specialists. They spent alot of time trying to convince me that I needed another energy broker for our business and eventually I gave in and allowed them to send me a LOA. However, our normal broker organised prices we were happy with. Because I failed to go back to your business, I get a phone call today where your specialist said I had wasted his time and that he couldn't even get a reply to his generic emails.

I wasn't happy with the tone or service provided.

Edited due to the response from them.
To be clear, I didn’t sign anything or request anything. We got to the stage where YOU had asked for more information from me. I hadn’t got back to you so no real work was undertaken by your company. As soon as your agent called me, I told them I wouldn’t be taking it further. There is no justification for his tone or your pressure sales.

7. August 2025
Bewertung ohne vorherige Einladung
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Antwort von ECBS

Dear Jonathan,

Thank you for getting in touch and for providing this feedback. Please accept our sincere apologies for the unprofessional conduct you received from one of our team members. The tone you described is unacceptable and does not reflect the standards we hold ourselves to. We take this kind of feedback very seriously, and we will be addressing it with the individual directly.

We can certainly appreciate that you were happy with the prices your current broker secured. Understandably, you chose to stay with them. From our perspective, the tendering process to generate a quotation isn't a simple undertaking. It requires time and resources from various members of staff to find the best possible options for a business. While this by no means excuses the frustration you were met with, it’s why a lack of response can be so challenging for the team. We believe that a simple 'no, thank you' is a professional courtesy that allows everyone to manage their time effectively. We would suggest refraining from signing an LOA for the purpose of receiving a quotation, should you have no intention to enter into further dialogue in future.

Again, we are very sorry for the poor experience you had. We wish you and Melody Care all the best.

Sincerely,

ECBS Team

EDIT: The call has been found and reviewed along with the digitally signed LOA. The Service Team has established no wrongdoing on behalf of our agent, Michael. It is a real shame that you felt compelled to leave a one-star review on the back of what was a simple and frank conversation, which was fully justified. Michael was clearly perplexed and taken aback; however, his tone and language remained professional and calm throughout, certainly not to the levels that may upset a fellow professional. Perhaps you would like to review the call also? If so, please contact complaints@ecbs.co.uk

Your company’s details have now been suppressed.

Regards

ECBS Team

Bewertet mit 5 von 5 Sternen

Lauren

I have been dealing with Lauren via phone calls. I found her to be friendly and extremely helpful. I had several issues with the previous broker which she has managed to sort for me.
Cheryl

5. August 2025
Bewertung ohne vorherige Einladung
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Antwort von ECBS

Thanks for your kind words! We’re glad Lauren could help resolve your issues and make the process easier.

Bewertet mit 5 von 5 Sternen

Electric staff !

This is the first time we have used ECBS, and I would like to say that Lauren Jarvis of ECBS was very helpful in getting the best prices for our future budgets. We look forward to the future with ECBS

5. August 2025
Bewertung ohne vorherige Einladung
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Antwort von ECBS

Thanks so much, Tracey! We're thrilled Lauren could help set you up for the future, excited to work with you going forward!

Bewertet mit 5 von 5 Sternen

Very professional Company

Just wanted to write a review on ECBS and a gentlemen called Jonathan Colgan who has helped resolve an issue i had with SSE including working with the Energy Ombudsman
And has sorted out a new energy contract
Jonathan has a lot of knowledge on the energy market and was a great help in putting me on the right contract
And i look forward to working with him in the future
Many thanks ECBS and Jonathan

31. Juli 2025
Bewertung ohne vorherige Einladung
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Antwort von ECBS

Thanks, Ian! Jonathan will be over the moon to hear this. Really pleased we could get things sorted for you.

Bewertet mit 5 von 5 Sternen

I have been working with Gareth for a…

I have been working with Gareth for a good few years now always goes above and beyond, great service as always thanks

31. Juli 2025
Bewertung ohne vorherige Einladung
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Antwort von ECBS

Always a pleasure, Joel, thank you for the continued trust and kind words!

Bewertet mit 5 von 5 Sternen

I have been working with Gareth for the…

I have been working with Gareth for the past year and it’s been an absolute pleasure he’s always went above and beyond to try get me the price he can he’s very talented and professional at his job i wouldn’t look anywhere else now thank you again for all your hard work 💯 feel like i can trust him when sorting me a great offer

31. Juli 2025
Bewertung ohne vorherige Einladung
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Antwort von ECBS

Huge thanks, Shaun! Gareth will be buzzing to hear that. We’re lucky to have him, and you!

Bewertet mit 5 von 5 Sternen

Helpful

If you need any help and guidance Gareth scullion is your man

31. Juli 2025
Bewertung ohne vorherige Einladung
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Antwort von ECBS

Appreciate that! Gareth’s definitely the guy to have in your corner, glad he’s been helpful.

Bewertet mit 5 von 5 Sternen

Gareth Scullion

Gareth has been our main point of contact for 2/3 years now and its always a really easy transaction. Hes very professional and knows his stuff. Thank you for consistently providing the best prices and i look forward to working with you in the future

19. Juni 2025
Bewertung ohne vorherige Einladung
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Antwort von ECBS

Thanks, Louise, great to hear Gareth’s support continues to hit the mark. We really value the partnership.

Bewertet mit 5 von 5 Sternen

EC Business Solutions and Lee Watkins

Working with ECBS has been an absolute pleasure from start to finish! The entire process was smooth, efficient, and completely stress-free. The team was incredibly helpful and responsive every step of the way. A special shoutout to Lee Watkins, whose professionalism, guidance, and attention to detail made all the difference. I couldn’t have asked for a better experience—thank you all so much!

6. November 2024
Bewertung ohne vorherige Einladung
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Antwort von ECBS

Wow, thank you, Buki! Lee will be so happy to read this. We’re glad the process felt easy and stress-free.

Bewertet mit 5 von 5 Sternen

The guy's at ECBS are extremely…

The two Lee's at ECBS are extremely knowledgeable in their field. Explained in detail all the charges that are levied against businesses and how best to mitigate these where possible.
The extra services they have offered us makes us feel like a valued customer which is all you can ask for at the start of any new partnership.

21. Juli 2025
Bewertung ohne vorherige Einladung
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Antwort von ECBS

Thanks, Chris, we love that you feel valued. That’s exactly the kind of partnership we aim for!

Bewertet mit 5 von 5 Sternen

A company that listens to your needs and requirements

I have worked with Declan over a number of years for multiple businesses I look after. He has great knowledge of the industry and is always honest with his assessment of the prices provided. There is no push from ECBS that you find with various 'companies' across the industry and he will work to your needs and requirements

16. Juli 2025
Bewertung ohne vorherige Einladung
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Antwort von ECBS

Really appreciate this, Daniel. Declan takes real pride in doing things the right way, glad it shines through.

Bewertet mit 5 von 5 Sternen

Excellant Customer service

Excellant Customer service, Jonathan Colgan is very dedicated and professional, his approach is very much to educate you, so you can make a better and more informed decision for the Environment and not just the sell price. we have locked in prices up to 2030 which helps the business with budgets so we can predicate costs and favourable to lock in prices while the market fluctates.

30. Juli 2025
Bewertung ohne vorherige Einladung
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Antwort von ECBS

Thanks so much, Claire! Locking in long-term certainty is a big win, great to hear Jonathan helped make it happen.

Bewertet mit 5 von 5 Sternen

easy process

easy process
many thanks for your help
amazing service

30. Juli 2025
Bewertung ohne vorherige Einladung
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Antwort von ECBS

Thanks, Wayne! Simple and stress-free, just how we like it. Glad we could help!

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