Dean is an absolute credit to the company! Brought the Eden astrolite powerchair to my house to trial and was polite, punctual and courteous!! Answered all my questions and helped me pack up my old o... Mehr ansehen
Unternehmen hat geantwortet
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
Sree came to fix my stairlift, gave it a good clean. He was polite, punctual and extremely helpful and pleasant to deal with. Would highly recommend and would require sree personally again
Unternehmen hat geantwortet
My wheelchair was out of action and was trying to get it fixed but was unable to. The staff member in Eden Mobility, Middlesbrough was a lovely gentleman named Nick. He helped me so much try... Mehr ansehen
Unternehmen hat geantwortet
Bought a mobility scooter last year from Middlesbrough. Good deal and service at the time. Unfortunately it broke down in May this year. Waited for parts for repair for 2 months. Lots of promis... Mehr ansehen
Unternehmen hat geantwortet
Unternehmensdetails
Vom Unternehmen geschrieben
We are the largest independent mobility retailer with 49 retail stores throughout the UK. Shop online or visit one of our stores to see how we could help you today.
Kontaktinformationen
Newport Road 21, TS1 1LE, Middlesbrough, England, Vereinigtes Königreich
- 01642 929 989
4,6
Hervorragend
25 Bewertungen
Bittet Kunden um Bewertungen
Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.
Hat 98 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 1 Woche
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Dean is an absolute credit to the company
Dean is an absolute credit to the company! Brought the Eden astrolite powerchair to my house to trial and was polite, punctual and courteous!! Answered all my questions and helped me pack up my old one to return!
Nick in the Middlesbrough store was also extremely helpful and my mom will love her walks in the chair now
15. September 2026
Bewertung ohne vorherige Einladung
Antwort von Eden Mobility - Middlesbrough
Thank you so much for taking the time to leave us such a wonderful review. It truly means a lot to all of us here at Eden Mobility. We are delighted to hear about your positive experience, and your kind words give our team great encouragement to continue providing the best possible service. Thank you for choosing Eden Mobility, and we look forward to helping you again in the future.
Warm regards,
Eden Mobility
Sree came to fix my stairlift
Sree came to fix my stairlift, gave it a good clean. He was polite, punctual and extremely helpful and pleasant to deal with. Would highly recommend and would require sree personally again
10. September 2026
Bewertung ohne vorherige Einladung
Antwort von Eden Mobility - Middlesbrough
Thank you so much for taking the time to leave us such a wonderful review. It truly means a lot to all of us here at Eden Mobility. We are delighted to hear about your positive experience, and your kind words give our team great encouragement to continue providing the best possible service. Thank you for choosing Eden Mobility, and we look forward to helping you again in the future.
Warm regards,
Eden Mobility
My wheelchair was out of action and was…
My wheelchair was out of action and was trying to get it fixed but was unable to.
The staff member in Eden Mobility, Middlesbrough was a lovely gentleman named Nick.
He helped me so much trying to find me an alternative as I was going away for the weekend.
He showed patience and kindness until I understood how to take the scooter down and put it back up again.
The service was second to none !
All others involved in trying to assist me were also friendly and approachable
28. August 2026
Bewertung ohne vorherige Einladung
Antwort von Eden Mobility - Middlesbrough
Thank you so much for taking the time to leave us such a wonderful review. It truly means a lot to all of us here at Eden Mobility. We are delighted to hear about your positive experience, and your kind words give our team great encouragement to continue providing the best possible service. Thank you for choosing Eden Mobility, and we look forward to helping you again in the future.
Warm regards,
Eden Mobility
Fantastic company couldn't help more
Fantastic company couldn't help more. Answered all questions, helped pick the right scooter for my needs . Couldn't recommend more
14. August 2026
Bewertung ohne vorherige Einladung
Antwort von Eden Mobility - Middlesbrough
Thank you for your review.
We really appreciate you taking the time to share your feedback. It's great to hear about your experience, and we're delighted that we could help. Your kind words mean a lot to the team at Eden Mobility.
Thank you for choosing us, and we look forward to assisting you again in the future.
Kind regards,
The Eden Mobility Team
Bought a mobility scooter last year…
Bought a mobility scooter last year from Middlesbrough.
Good deal and service at the time.
Unfortunately it broke down in May this year.
Waited for parts for repair for 2 months.
Lots of promises and loads of unreturned phone calls
But still not repaired.
Then Lisa Marie answered, she returned my calls and was very helpful. Because they could,nt get the parts she arranged a brand new replacement
Thankyou Lisa Marie Eden should be proud of you
17. Juli 2026
Bewertung ohne vorherige Einladung
Antwort von Eden Mobility - Middlesbrough
Thank you for your review!
Your kind words mean a lot to all of us at Eden Mobility. We're delighted to hear about your positive experience, and we truly appreciate you taking the time to share your feedback. Thank you for choosing Eden Mobility – we look forward to supporting you again in the future.
Warm regards,
Eden Mobility
Fabulous Customer Service
I visited Eden Mobility with the intention of just having a browse. I explained to Nick exactly the type of scooter that I was looking for and he showed me several models. There was no hard sell and Nick was able to answer all my questions without being pushy. I was so impressed that I ended up making a purchase there and then.
11. Juli 2026
Bewertung ohne vorherige Einladung
Antwort von Eden Mobility - Middlesbrough
Thank you for your review.
We really appreciate you taking the time to share your feedback. It's great to hear about your experience, and we're delighted that we could help. Your kind words mean a lot to the team at Eden Mobility.
Thank you for choosing us, and we look forward to assisting you again in the future.
Kind regards,
The Eden Mobility Team
Called into Middlesbrough eden mobility…
Called into Middlesbrough eden mobility centre on the 8th of July was talking to a man called nick who was very helpful and couldn't of wished for a better service excellent and would highly recommend the Middlesbrough branch
8. Juli 2026
Bewertung ohne vorherige Einladung
Antwort von Eden Mobility - Middlesbrough
Thank you for taking the time to leave us such a lovely review. We really appreciate your kind words and are delighted to hear that you had a positive experience with Eden Mobility. Your feedback means a great deal to our team, and we look forward to helping you again in the future. Thank you for choosing Eden Mobility.
Visited the Eden Mobility shop in Middlesbrough
Visited the Eden Mobility shop in Middlesbrough looking for a new road scooter. Spoke to a lovely member of staff called Nick who couldn't do enough for us. We had been looking at a few scooters in different shops in the area but bought the one in Eden mainly due to the interactions with Nick, his enthusiasm for the products and his knowledge. Out of all the shops we went in to Eden had by far the best customer service and we were able to come to a deal for the scooter we wanted.
29. Juni 2026
Bewertung ohne vorherige Einladung
Antwort von Eden Mobility - Middlesbrough
Thank you so much for your lovely review. We're delighted to hear about your positive experience with Eden Mobility.
Reviews like yours mean a great deal to us and our staff, who work hard every day to provide the best possible service and support. Your kind words will be shared with the team and are truly appreciated.
Thank you for choosing Eden Mobility. We look forward to helping you again in the future.
Best wishes,
The Eden Mobility Team
HEFIN is a real credit to the company!!🥰
I went into the Middlesbrough branch opposite the bus station and I was helping by a gentleman named HEFIN. The help I received from him was amazing, he really made me feel listened too and helping me a great amount. I always pop by when I’m going past Aswell and he always has the time a day for everyone. His heart is so kind and he’s a real genuine person, with a heart of gold. I would even nominate him for an award if I had the means to do so. I will certainly be trying to get in contact with someone from the head office to nominate him for an award. My friend was also needing help with ordering a mobility scooter but he is unable to walk he’s actually house bound. HEFIN made things very smooth and easy for him to order. HEFIN makes Eden mobility a safe and calm place to go and visit. He’s a real credit to the company.
27. Mai 2026
Bewertung ohne vorherige Einladung
Antwort von Eden Mobility - Middlesbrough
Thank you so much for taking the time to share such a heartfelt review. We’re absolutely delighted to hear about your experience at our Middlesbrough branch and the outstanding support you received from Hefin.
He is truly an exceptional member of our team, and your words perfectly capture the kindness, patience, and genuine care he brings to every customer he meets. Knowing that he made you feel listened to, supported, and welcomed means the world to us.
We’re also very pleased to hear that he was able to make the ordering process smooth and stress‑free for your friend. Creating a safe, calm, and accessible environment is something we strive for, and it’s wonderful to know that Hefin embodies those values so naturally.
Your intention to nominate him for an award is incredibly thoughtful, and we will make sure your praise is shared with our head office and with Hefin himself. Feedback like yours reminds us why we do what we do.
Thank you again for your kind words. Hefin is indeed a credit to Eden Mobility, and we’re grateful to have you as part of our community.
Warm regards,
Eden Mobility
Eden mobility at Middlesbrough has a…
Eden mobility at Middlesbrough has a good supply of scooters on show. Hefin, the assistant, was very helpful and answered all my questions. Very easy to make my decision with his help., so I bought a Roadmaster. I am pleased with it. Well done He
24. April 2026
Bewertung ohne vorherige Einladung
Antwort von Eden Mobility - Middlesbrough
Thank you for sharing your experience at Eden Mobility Middlesbrough. It’s great to hear that Hefin was so helpful and answered all your questions, making your decision an easy one. We’re delighted you chose the Roadmaster and that you’re pleased with it. Well done to Hefin for providing such excellent support.
Warm regards,
Eden Mobility
Nicholas Huchinson
Nicholas Huchinson. Very helpfull, knowledgeable , no hard sell , but most of all very aware of my wife's needs. Thank You Nicholas.
6. Februar 2026
Bewertung ohne vorherige Einladung
Antwort von Eden Mobility - Middlesbrough
Thank you so much for your kind words, Nicholas. We're delighted to hear you found the service helpful and knowledgeable, with no pressure. It’s especially great to know your wife’s needs were understood and respected. We truly appreciate your feedback.
Warm regards,
Eden Mobility
Always helpful in middlesbrough
Always helpful in middlesbrough, great service always go out of there way to help
3. Dezember 2025
Bewertung ohne vorherige Einladung
Antwort von Eden Mobility - Middlesbrough
Thank you for sharing such lovely feedback! We’re delighted to hear that our Middlesbrough team has been so helpful and consistently provides great service. Going the extra mile for our customers is what we’re all about, and your kind words mean a lot to us.
Warm regards,
Eden Mobility
Looking to buy a scooter for my…
Looking to buy a scooter for my upcoming holiday,need a small fold up scooter to go on a aeroplane,purchased an Atom very highly recommend Middlesbrough store, Hefin was really helpful
7. Oktober 2025
Bewertung ohne vorherige Einladung
Antwort von Eden Mobility - Middlesbrough
Sounds like you found the perfect travel companion! The Atom scooter is a smart choice for holidays, and it’s great to hear Hefin at the Middlesbrough store made the whole experience smooth and stress-free. Thanks for the recommendation—safe travels and enjoy your holiday!
Warm regards,
Eden Mobility
Great lad makes lovely coffee very…
Great lad makes lovely coffee very helpful
26. September 2025
Bewertung ohne vorherige Einladung
Antwort von Eden Mobility - Middlesbrough
Hi Craig,
Thanks for the great review! We’re glad you enjoyed the coffee and found the service helpful, we’ll be sure to pass your kind words on to the team!
Best wishes,
Eden Mobility
As a loyal customer
As a loyal customer, always enjoy my visit to the Middlesbrough store, Hefin & Nick always very welcoming and helpful with any enquiries. Highly recommend Middlesbrough
26. September 2025
Bewertung ohne vorherige Einladung
Antwort von Eden Mobility - Middlesbrough
Hi Sarah,
Thank you for your continued loyalty and kind words! We’re so pleased to hear that Hefin and Nick always make your visits to our Middlesbrough store enjoyable. Your recommendation means a lot to us!
Warm regards,
Eden Mobility
Very friendly and helpful.
Great service and reliability. Very friendly and helpful. Did everything I needed and then contacted theservice providers to make sure everything was correct. Hefin did all he couldto ensure othe insurance covered everything Ineeded for my holiday.
22. August 2025
Bewertung ohne vorherige Einladung
Antwort von Eden Mobility - Middlesbrough
Hi Stephen,
Thanks so much for your review!
We’re glad Hefin was able to help and ensure everything was sorted for your holiday. It’s great to hear you received the support you needed.
Wishing you a fantastic trip, and we’re here if you need anything else!
Best regards,
The Eden Mobility Team
Great service and excellent product…
Great service and excellent product knowledge received, highly recommend this store.
18. August 2025
Bewertung ohne vorherige Einladung
Antwort von Eden Mobility - Middlesbrough
Hi Judith,
Thank you for your kind words! We're so pleased you had a great experience and found our team knowledgeable. Your recommendation means a lot to us!
Best regards,
The Eden Mobility Team
Great service
Great service from Hefin who was lovely and so helpful! I will definitely be returning and recommending to everyone.
25. Juli 2025
Bewertung ohne vorherige Einladung
Antwort von Eden Mobility - Middlesbrough
Hi Hillary,
Thank you for your lovely review! We’re so glad Hefin made your visit such a positive experience. We really appreciate your recommendation and look forward to welcoming you back!
Warm regards,
The Eden Mobility Team
Great service came in for wheelchair…
Great service came in for wheelchair very friendly outstanding service
23. Juli 2025
Bewertung ohne vorherige Einladung
Antwort von Eden Mobility - Middlesbrough
Hi Craig,
so Glad you received great service at our Middlesborough store, we hope you enjoy your new wheelchair!
Thank you,
The EDEN mobility team
Received great
I was in the shop with my mother in law we were looking at purchasing a wheel chair.
Hefin helped us purchase the wheelchair and offered us great customer service and helped us with deciding which wheel chair would fit in to my mother in laws car.
Amazing service Thankyou.
5. Juni 2025
Bewertung ohne vorherige Einladung
So funktioniert Trustpilot
Auf Trustpilot hat jeder die Möglichkeit, Bewertungen abzugeben. Der Verfasser einer Bewertung kann diese jederzeit bearbeiten oder löschen, und die Bewertungen werden angezeigt, solange der jeweilige Nutzer-Account aktiv ist.
Zum Schutz unseres Portals setzen wir auf eine Kombination aus spezialisierten Mitarbeitern und cleveren Technologien. Erfahren Sie, wie wir gefälschte Bewertungen bekämpfen.
Erfahren Sie mehr darüber, wie Bewertungen auf Trustpilot gehandhabt werden.
Hier finden Sie 8 Tipps für das Schreiben von Bewertungen.
Die Verifizierung hilft sicherzustellen, dass es sich bei den Bewertungen, die Sie auf Trustpilot lesen, um Bewertungen von echten Menschen handelt.
Anreize für das Schreiben von Bewertungen anzubieten oder selektiv zur Bewertungsabgabe einzuladen, kann den TrustScore verfälschen. Deshalb verstößt beides gegen unsere Richtlinien.